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Guide: LAX / Los Angeles TBIT / Bradley Int値. oneworld Lounges

Guide: LAX / Los Angeles TBIT / Bradley Int値. oneworld Lounges

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Old Mar 30, 18, 8:56 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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Los Angeles International Airport - Tom Bradley International Terminal oneworld Lounges
(oneworld Premium Lounge operated by Qantas) and Qantas First Lounge

Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)

See AA T-4 - LAX TBIT secure airside connector open 25 Feb 2016 for airside access via the new secure airside connector.
oneworld Los Angeles Lounge

Opening hours: Daily: 06:30 - 23:30 (but see linked page for changes)

AMENITIES:
  • WiFi
  • Computer connected to Internet
  • Neil Perry dining and buffet (hot, cold, food carts)
  • Full staffed bar and made to order mixed drinks
  • Barista and coffee selections
  • Shower suites (16)
Notes: The stylish and spacious Business Class Lounge has a contemporary design reflecting Californian culture, combined with signature elements from each airline, built around a communal fireplace and central glass atrium providing natural light. In the lounge's dining area, customers can choose from menus, designed by renowned Qantas chef Neil Perry, based on signature Qantas Lounge favourites with influences of multicultural California, including Italian, Mexican, Japanese, Chinese, Korean and US West Coast street food. Californian food carts similar to the pop-up dining concept offer freshly prepared dishes. At the cocktail bar, customers can select signature cocktails or premium wines, or have the barista create the coffee of their choice. The lounge also offers an enhanced hot and cold buffet, faster WiFi, new workstations and sixteen shower suites with Aurora Spa amenities.

Qantas First Lounge

Opening hours: Daily: 06:30 - 23:30 (but see linked page for changes)

AMENITIES:
  • WiFi
  • Computer connected to Internet
  • Neil Perry restaurant (74 seats, a la carte dining)
  • Full staffed bar and made to order mixed drinks
  • Barista with coffee selections
  • Shower suites (7)
  • Business suites (2 - can be combined for conference room)
  • Shirt pressing (First)
Notes: The Qantas Los Angeles First Lounge defines a new standard of luxury and sophistication for First and eligible premium customers travelling through LAX. The spacious, light and open plan lounge is three times the size of the previous First Lounge. The lounge features a 74-seat a la carte restaurant, Californian Knoll furniture selected by Marc Newson, including 12 Eero Saarinen Womb Chairs with matching ottomans, 2 private work suites that can open into one larger private meeting room, state of the art wi-fi, wireless printing capabilities, TVs equipped with cable television and 7 dedicated shower suites, complete with Aurora Spa products. The a la carte Rockpool menu has been designed by Neil Perry, featuring signature dishes from the Qantas flagship Sydney and Melbourne lounges, as well as locally inspired LA cuisine. Menus will change seasonally, every 3 months. Access to First Class Lounges is restricted to Emerald members or those travelling in First Class.
Access rules: (v. Mar 12, 2016)

Qantas First Lounge

Must be traveling on a oneworld marketed and operated flight ("qualifying flight") and be
  • departing in, or connecting from, first class on a oneworld international flight of over 5 hours, or

  • traveling in first class on a three-class domestic flight (currently JFK-LAX or SFO and return, some LAX-MIA), or (2017 change) First LAX-MIA-LAX.

  • a oneworld Emerald cardholder.
    • Exception: AA Executive Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Also note: ...customers travelling in First class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. oneworld lounge access page - link
Originally Posted by Ready Reckoner
For access to the Qantas First Lounge at TBIT just one of the following needs to be true:
.
  • Non AAdvantage oneworld Emerald travelling on a oneworld Marketed and operated flight.
  • AAdvantage Executive Platinum travelling on a oneworld Marketed and Operated flight NOT solely on a "North American* Itinerary".
  • First Class passengers travelling on a oneworld Marketed and Operated flight not solely on a "North American* Itinerary".
  • Passengers in First Class on a flight longer than five hours connectingァ to/from a oneworld Marketed and Operated flight and not solely on a "North American* Itinerary".
  • First Class passengers travelling on an American Airlines Marketed and Operated flight between Los Angeles & New York or Los Angeles & Miami.
* A "North American* Itinerary" is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean.
Connecting the same day or before 6am the following day.
oneworld Los Angeles Lounge (business lounge operated by Qantas)

Note this is a oneworld lounge, not a Qantas Club. It is not part of any reciprocity agreement with Admirals Club.

Must be traveling on a oneworld marketed and operated flight ("qualifying flight") and be
  • departing in, or connecting from, first or business class on a oneworld international flight of over 5 hours, or

  • traveling in first or business class on a three-class domestic flight (currently JFK-LAX or SFO and returns, and LAX-MIA - changed in 2017 to include MIA-LAX-MIA two class flights), or

  • a oneworld Emerald or Sapphire cardholder.
    • Exception: AA Executive Platinum and Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Originally Posted by Ready Reckoner
For access to the oneworld Business Lounge at TBIT just one of the following needs to be true:
.
  • Non AAdvantage oneworld Sapphire or Emerald travelling on a oneworld Marketed and operated flight.
  • AAdvantage Platinum or Executive Platinum travelling on a oneworld Marketed and Operated flight NOT solely on a "North American* Itinerary".
  • First and Business Class passengers travelling on a oneworld Marketed and Operated flight not solely on a "North American* Itinerary".
  • Passengers in First or Business Class on a flight longer than five hours connectingァ to/from a oneworld Marketed and Operated flight and not solely on a "North American* Itinerary".
  • First Class and Business class passengers travelling on an American Airlines Marketed and Operated flight between Los Angeles & New York or Los Angeles & Miami.
* A "North American* Itinerary" is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean.
Connecting the same day or before 6am the following day.
Link to walk through of new TBIT oneworld lounge operated by Qantas.

Each of the three alliances was given lounge space at the new TBIT, the square footage determined by how large each alliance is at LAX. As oneworld is the largest alliance at LAX, it was given the largest lounge space. Then each alliance chose one airline to operate the lounge - Qantas for oneworld, Air New Zealand for Star and Korean Air for SkyTeam.

Emirates was also given their own lounge space and there will be a third-party lounge for non-affiliated carriers...
Link to review, with photos, on BoardingArea.

See this blog for many photos.




You can now travel between AA Terminal 4 and Tom Bradley International Terminal (TBIT) via the new secure airside connector, and between the American Airlines and the legacy US Airways / Alaska terminals without leaving Security via airside connection or shuttle service T-4 <-> T-6. The shuttle runs every 15 minutes between 5:00 a.m. and 11:00 p.m., with stops at Terminal 6 (Gate 65A) and Terminal 4 (down escalator by Gate 44) - or take a 10-minute walk via the connecting tunnel. Yet another shuttle bus from ground level by Gate 44 connects to the Remote (American Eagle) terminal, with its own Club.
  • For LAX Flagship Lounge, see to here)

  • For the "Eagle's Nest" Admirals Club in the remote American Eagle terminal see here.

  • For the Terminal 4 Gate 40 Admirals Cub, see here.
Finally, a new Admirals Club has opened in Terminal 5 in the previous Delta Airlines lounge.

Older posts regarding the old lounge closure and discussing the new oneworld lounge prior to opening are located in this archived thread ARCHIVE: new Qantas operated oneworld lounge at LAX TBIT; old lounge closed.
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Old Feb 1, 14, 2:55 pm
  #181  
 
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Had the same thing happen to me. When I changed the ticket they refunded $ to my CC. New ticket was issued but IT glitch left the status error.
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Old Feb 1, 14, 3:45 pm
  #182  
 
Join Date: Jun 2011
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My current SWUed international trip reverted to "Ticket Pending" with the original purchase date after the outbound was flown and has stayed there...
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Old Feb 4, 14, 6:48 pm
  #183  
 
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I have a mixed itinerary on a combination of AA and BA (USA to India via London with the London to India flights on BA and the rest on AA).

The AA segments have an AA ticket number, with the BA segments having a separate BA ticket number. I also have separate record locators for BA and AA.

Despite having separate ticket numbers I do see all six segments when I log in to the AA website.

This evening my SWU for the USA to London flight cleared (yey ). The summary table (showing all flights) has the word "ticketed" with the date updated to today. If I click through to the flight details it shows "ON REQUEST".

I'm confused. I though On Request was related to travel on partner carriers? The only change that should have happened should have been to the AA flights on the 001 AA ticket number. Nothing should have changed to the BA flights on the 125 BA ticket number.

Does anyone have any idea about why this might have gone to On Request?

I would call the EXP desk, but I've called them far too much this past weekend (delayed flights, lost bags, etc.) and don't want to appear to be a pest.
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Old Feb 4, 14, 7:16 pm
  #184  
 
Join Date: Oct 2006
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Originally Posted by ChrL View Post
I have a mixed itinerary on a combination of AA and BA (USA to India via London with the London to India flights on BA and the rest on AA).

The AA segments have an AA ticket number, with the BA segments having a separate BA ticket number. I also have separate record locators for BA and AA.

Despite having separate ticket numbers I do see all six segments when I log in to the AA website.

This evening my SWU for the USA to London flight cleared (yey ). The summary table (showing all flights) has the word "ticketed" with the date updated to today. If I click through to the flight details it shows "ON REQUEST".

I'm confused. I though On Request was related to travel on partner carriers? The only change that should have happened should have been to the AA flights on the 001 AA ticket number. Nothing should have changed to the BA flights on the 125 BA ticket number.

Does anyone have any idea about why this might have gone to On Request?

I would call the EXP desk, but I've called them far too much this past weekend (delayed flights, lost bags, etc.) and don't want to appear to be a pest.
Not to worry - just watch it. IME, whenever a TKT re-issue has to happen, if there is a code-share or anything on another carrier, the PNR goes back into On Request for a short period of time. Of course, YMMV.
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Old Feb 4, 14, 7:42 pm
  #185  
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Originally Posted by ChrL View Post
I would call the EXP desk, but I've called them far too much this past weekend (delayed flights, lost bags, etc.) and don't want to appear to be a pest.
Definitely call. This could be a serious problem. And you are EXP. They want your business. You are not a pest.
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Old Feb 6, 14, 6:39 am
  #186  
 
Join Date: Aug 2012
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Purchased a ticket over the phone late last week - had to call and use an agent as I was using a paper travel voucher. Mailed it last Friday to the address given to me by the agent. Itin is visible on my AA.com account but still "ticket pending" not ticketed. How long does it take usually? I thought one week would be sufficient to process it. Will call later today most likely.
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Old Feb 8, 14, 8:30 pm
  #187  
 
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Booked an award flight yesterday using AA miles for travel on Etihad. Any idea how long it should take for Etihad to confirm? Reservation online still showing as "on request."
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Old Feb 9, 14, 7:27 am
  #188  
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Originally Posted by no1cub17 View Post
Purchased a ticket over the phone late last week - had to call and use an agent as I was using a paper travel voucher. Mailed it last Friday to the address given to me by the agent. Itin is visible on my AA.com account but still "ticket pending" not ticketed. How long does it take usually? I thought one week would be sufficient to process it. Will call later today most likely.
IME it takes about 10 working days. I'm waiting on the exact same situation; mine now reads "purchased" rather than ticketed.
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Old Feb 13, 14, 7:49 pm
  #189  
 
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I've noticed a little discrepancy between aa.com and the smartphone app.

The website says: On Request
The smartphone app says: Purchased.

I only made the award booking about 14 hours ago and it includes QF as well as an AA leg.
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Old Apr 3, 14, 10:05 am
  #190  
 
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AA Award Ticket "on request"? [to be merged]

I put two paid tickets and two award tickets on hold the other day. Yesterday I called back to purchase both. It looks like the paid tickets have gone through ( I see the pending charge on my credit card). The award tickets, though, only show as "On Request," and there is no pending charge. Is this normal? It's only been about 12 hours so perhaps it takes longer to process? If it matters, the miles have not been deducted from my account either; strangely, when I look at the reservation, it says "0 miles + $800."

Any insight would be much appreciated...! Thanks.
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Old Apr 3, 14, 10:17 am
  #191  
 
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Are these on AA metal? I've typically seen On Request for codeshare flights. The ticket can't be issued till the operating airline confirms the seat.
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Old Apr 3, 14, 10:25 am
  #192  
 
Join Date: Feb 2014
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On Request just means they're waiting for confirmation from partner airlines, usually. It should be fine. I think for these redemptions, they issue an "AAdvantage certificate" which they immediately apply to the ticket, so that's why it shows 0 miles. You paid for a "certificate" with miles and then paid for the ticket using the certificate
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Old Apr 3, 14, 10:30 am
  #193  
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OP - You haven't specified, but if this is on other than AA metal, the other carrier(s) have 72 hours to confirm (or not) space. At that point, the reservation will be ticketed. This is generally a non-issue for cash-paid tickets, but in the case of awards, can be a problem if the other carrier pulls the award inventory or otherwise disposes of it.
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Old Apr 3, 14, 10:30 am
  #194  
 
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Originally Posted by crimson12 View Post
I put two paid tickets and two award tickets on hold the other day. Yesterday I called back to purchase both. It looks like the paid tickets have gone through ( I see the pending charge on my credit card). The award tickets, though, only show as "On Request," and there is no pending charge. Is this normal? It's only been about 12 hours so perhaps it takes longer to process? If it matters, the miles have not been deducted from my account either; strangely, when I look at the reservation, it says "0 miles + $800."

Any insight would be much appreciated...! Thanks.
Yes, this is very normal with AA. Some of my award tickets have been ticketed after 2-3 days. You might want to call them back after 24 hour wait just to make sure everything is fine.
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Old Apr 3, 14, 11:29 am
  #195  
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As American Airlines and US Airways are still operating as distinct airlines, this question is being moved to the appropriate pre-merger airline forum.

In that (AA Pre-Merger) Forum is a lengthy existing thread about this issue - where this will eventually will be merged.

Please note the sticky at the top of the consolidated thread which is titled Welcome to the New American Airlines Forum! PLEASE READ BEFORE POSTING. With all of the changes about, it is important to know where to post, and reading that thread before posting (as the title suggests ) will help get you in the right place.

~Moderator
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