Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

Guide: LAX / Los Angeles TBIT / Bradley Int値. oneworld Lounges

Guide: LAX / Los Angeles TBIT / Bradley Int値. oneworld Lounges

    Hide Wikipost
Old Mar 30, 18, 8:56 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: serfty
Wiki Link
Los Angeles International Airport - Tom Bradley International Terminal oneworld Lounges
(oneworld Premium Lounge operated by Qantas) and Qantas First Lounge

Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)

See AA T-4 - LAX TBIT secure airside connector open 25 Feb 2016 for airside access via the new secure airside connector.
oneworld Los Angeles Lounge

Opening hours: Daily: 06:30 - 23:30 (but see linked page for changes)

AMENITIES:
  • WiFi
  • Computer connected to Internet
  • Neil Perry dining and buffet (hot, cold, food carts)
  • Full staffed bar and made to order mixed drinks
  • Barista and coffee selections
  • Shower suites (16)
Notes: The stylish and spacious Business Class Lounge has a contemporary design reflecting Californian culture, combined with signature elements from each airline, built around a communal fireplace and central glass atrium providing natural light. In the lounge's dining area, customers can choose from menus, designed by renowned Qantas chef Neil Perry, based on signature Qantas Lounge favourites with influences of multicultural California, including Italian, Mexican, Japanese, Chinese, Korean and US West Coast street food. Californian food carts similar to the pop-up dining concept offer freshly prepared dishes. At the cocktail bar, customers can select signature cocktails or premium wines, or have the barista create the coffee of their choice. The lounge also offers an enhanced hot and cold buffet, faster WiFi, new workstations and sixteen shower suites with Aurora Spa amenities.

Qantas First Lounge

Opening hours: Daily: 06:30 - 23:30 (but see linked page for changes)

AMENITIES:
  • WiFi
  • Computer connected to Internet
  • Neil Perry restaurant (74 seats, a la carte dining)
  • Full staffed bar and made to order mixed drinks
  • Barista with coffee selections
  • Shower suites (7)
  • Business suites (2 - can be combined for conference room)
  • Shirt pressing (First)
Notes: The Qantas Los Angeles First Lounge defines a new standard of luxury and sophistication for First and eligible premium customers travelling through LAX. The spacious, light and open plan lounge is three times the size of the previous First Lounge. The lounge features a 74-seat a la carte restaurant, Californian Knoll furniture selected by Marc Newson, including 12 Eero Saarinen Womb Chairs with matching ottomans, 2 private work suites that can open into one larger private meeting room, state of the art wi-fi, wireless printing capabilities, TVs equipped with cable television and 7 dedicated shower suites, complete with Aurora Spa products. The a la carte Rockpool menu has been designed by Neil Perry, featuring signature dishes from the Qantas flagship Sydney and Melbourne lounges, as well as locally inspired LA cuisine. Menus will change seasonally, every 3 months. Access to First Class Lounges is restricted to Emerald members or those travelling in First Class.
Access rules: (v. Mar 12, 2016)

Qantas First Lounge

Must be traveling on a oneworld marketed and operated flight ("qualifying flight") and be
  • departing in, or connecting from, first class on a oneworld international flight of over 5 hours, or

  • traveling in first class on a three-class domestic flight (currently JFK-LAX or SFO and return, some LAX-MIA), or (2017 change) First LAX-MIA-LAX.

  • a oneworld Emerald cardholder.
    • Exception: AA Executive Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Also note: ...customers travelling in First class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. oneworld lounge access page - link
Originally Posted by Ready Reckoner
For access to the Qantas First Lounge at TBIT just one of the following needs to be true:
.
  • Non AAdvantage oneworld Emerald travelling on a oneworld Marketed and operated flight.
  • AAdvantage Executive Platinum travelling on a oneworld Marketed and Operated flight NOT solely on a "North American* Itinerary".
  • First Class passengers travelling on a oneworld Marketed and Operated flight not solely on a "North American* Itinerary".
  • Passengers in First Class on a flight longer than five hours connectingァ to/from a oneworld Marketed and Operated flight and not solely on a "North American* Itinerary".
  • First Class passengers travelling on an American Airlines Marketed and Operated flight between Los Angeles & New York or Los Angeles & Miami.
* A "North American* Itinerary" is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean.
Connecting the same day or before 6am the following day.
oneworld Los Angeles Lounge (business lounge operated by Qantas)

Note this is a oneworld lounge, not a Qantas Club. It is not part of any reciprocity agreement with Admirals Club.

Must be traveling on a oneworld marketed and operated flight ("qualifying flight") and be
  • departing in, or connecting from, first or business class on a oneworld international flight of over 5 hours, or

  • traveling in first or business class on a three-class domestic flight (currently JFK-LAX or SFO and returns, and LAX-MIA - changed in 2017 to include MIA-LAX-MIA two class flights), or

  • a oneworld Emerald or Sapphire cardholder.
    • Exception: AA Executive Platinum and Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Originally Posted by Ready Reckoner
For access to the oneworld Business Lounge at TBIT just one of the following needs to be true:
.
  • Non AAdvantage oneworld Sapphire or Emerald travelling on a oneworld Marketed and operated flight.
  • AAdvantage Platinum or Executive Platinum travelling on a oneworld Marketed and Operated flight NOT solely on a "North American* Itinerary".
  • First and Business Class passengers travelling on a oneworld Marketed and Operated flight not solely on a "North American* Itinerary".
  • Passengers in First or Business Class on a flight longer than five hours connectingァ to/from a oneworld Marketed and Operated flight and not solely on a "North American* Itinerary".
  • First Class and Business class passengers travelling on an American Airlines Marketed and Operated flight between Los Angeles & New York or Los Angeles & Miami.
* A "North American* Itinerary" is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean.
Connecting the same day or before 6am the following day.
Link to walk through of new TBIT oneworld lounge operated by Qantas.

Each of the three alliances was given lounge space at the new TBIT, the square footage determined by how large each alliance is at LAX. As oneworld is the largest alliance at LAX, it was given the largest lounge space. Then each alliance chose one airline to operate the lounge - Qantas for oneworld, Air New Zealand for Star and Korean Air for SkyTeam.

Emirates was also given their own lounge space and there will be a third-party lounge for non-affiliated carriers...
Link to review, with photos, on BoardingArea.

See this blog for many photos.




You can now travel between AA Terminal 4 and Tom Bradley International Terminal (TBIT) via the new secure airside connector, and between the American Airlines and the legacy US Airways / Alaska terminals without leaving Security via airside connection or shuttle service T-4 <-> T-6. The shuttle runs every 15 minutes between 5:00 a.m. and 11:00 p.m., with stops at Terminal 6 (Gate 65A) and Terminal 4 (down escalator by Gate 44) - or take a 10-minute walk via the connecting tunnel. Yet another shuttle bus from ground level by Gate 44 connects to the Remote (American Eagle) terminal, with its own Club.
  • For LAX Flagship Lounge, see to here)

  • For the "Eagle's Nest" Admirals Club in the remote American Eagle terminal see here.

  • For the Terminal 4 Gate 40 Admirals Cub, see here.
Finally, a new Admirals Club has opened in Terminal 5 in the previous Delta Airlines lounge.

Older posts regarding the old lounge closure and discussing the new oneworld lounge prior to opening are located in this archived thread ARCHIVE: new Qantas operated oneworld lounge at LAX TBIT; old lounge closed.
Print Wikipost

Reply

Old Jun 4, 13, 11:04 am
  #151  
 
Join Date: Mar 2002
Location: Dallas, TX
Programs: AA GLD, Marriott PLT, Hilton Diamond
Posts: 2,899
Well, it's all moot now. It just now got ticket. I have not only a PNR, but ticket numbers for each ticket. Both start "001". I'm all set.


(it's fun to see the taxes MUCH higher than the base fare).
jsmeeker is offline  
Reply With Quote
Old Jun 6, 13, 10:37 am
  #152  
 
Join Date: Dec 2003
Location: NYC
Posts: 4,647
Should the Moderator Guidepost at the top of this thread be updated to include

"Ticket Pending (previously Purchased) - The itinerary has been purchased and is awaiting ticketing, which usually requires no more than 1-2 hours. The Print button will print the Reservation Details webpage. (Prior to 2012, the Print button opened a popup window with a formatted summary of reservation details.)"

If not, should http://www.flyertalk.com/forum/ameri...purchased.html be updated?
richarddd is offline  
Reply With Quote
Old Jun 30, 13, 10:24 am
  #153  
 
Join Date: Jun 2013
Location: UK
Posts: 1
I found this thread useful over the last few days and perhaps my experience may be helpful or give some reassurance to others stuck in limbo known as 'on request'.

I booked some flights for my family three days ago at the start of the AA summer sale. I booked a multi city transatlantic booking with three fights in each segment with some codeshare flights with BA. I got a really good price and was pleased with the itinerary.

After booking and supplying card details, I did not receive a confirmation email. I used the booking reference number and found that my flights were 'on request' there was no movement on this status despite calling AA twice, both times I was assured there was no problem and I would be ticketed soon.

Because I got the flights for a good price, approx 25% cheaper than at any time in the previous 8 weeks, I feared there may have been an issue with the code share partner over the price and ultimately the booking would not be honoured, however today, 72 hours after I made the booking, I finally got ticketed. I just wish AA could have provided a better update on the ticketing process, rather than the customer having to search around the internet trying to discover what was going on.

Anyway, it was a learning experience and as they say 'every day is a school day'
lochawe1 is offline  
Reply With Quote
Old Aug 4, 13, 11:57 pm
  #154  
 
Join Date: Jul 2008
Location: Kent, UK
Programs: BA Gold, SPG Platinum, Marriott Platinum, Hilton Diamond
Posts: 3,810
Does anyone have any idea at what point one should contact AA to jog things along? I have ticket 'On Request' with Qantas but booked via AA.com as an award fare. It was placed 'On Request' a week ago now and there has been no progress. The flight isn't until April. How long should I wait before contacting AA?
matthandy is offline  
Reply With Quote
Old Aug 5, 13, 1:33 am
  #155  
Suspended
 
Join Date: Jul 2003
Posts: 4,858
You should have already called AA to check on it.
Austinrunner is offline  
Reply With Quote
Old Aug 5, 13, 3:54 am
  #156  
 
Join Date: Jul 2008
Location: Kent, UK
Programs: BA Gold, SPG Platinum, Marriott Platinum, Hilton Diamond
Posts: 3,810
Thanks Austinrunner! I called them just now and after 20 minutes on hold the flight is now ticketed .
matthandy is offline  
Reply With Quote
Old Aug 19, 13, 8:42 am
  #157  
 
Join Date: Jan 2005
Programs: UA PremExec
Posts: 713
JAL Award "On Request"

Do most of my flying on Star Alliance, so a little new to this forum. In any case, I booked an award flight through AA with the miles I had -- JAL F ORD-NRT for March 2014. This was yesterday morning. The reservation still indicates "On Request."

This normal? Any reason to be concerned?
UAkls is offline  
Reply With Quote
Old Aug 19, 13, 8:47 am
  #158  
brp
FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, AS 75K Gold MVP, and some hotel stuff...
Posts: 32,424
Originally Posted by UAkls View Post

This normal?
Apparently.

http://www.flyertalk.com/forum/ameri...solidated.html

(Search term {"On Request"}) for the thread on the identical, very common topic.

Cheers.
brp is offline  
Reply With Quote
Old Aug 19, 13, 9:10 am
  #159  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 60,914
Welcome to the AA forum. Because of the very high volume - 300 to 600 browsing at any moment - we tend to follow the TOS a bit more religiously about making it easier for members to search and find specific topics, as opposed to having many threads for people to try to figure out how to find information.

Some good tools: some key threads (such as this one) have a wikipost with the basic information; the FAQ "sticky" (includes links to internal and external resource pages), our FlyerGuide AA Wiki, and of course Search - an excellent guide to using it can be found here.

Originally Posted by UAkls View Post
Do most of my flying on Star Alliance, so a little new to this forum. In any case, I booked an award flight through AA with the miles I had -- JAL F ORD-NRT for March 2014. This was yesterday morning. The reservation still indicates "On Request."

This normal? Any reason to be concerned?
JDiver is offline  
Reply With Quote
Old Aug 19, 13, 7:01 pm
  #160  
 
Join Date: Oct 2004
Location: ORD
Programs: AA Ex-EXP 1.7 MM
Posts: 86
I had a problem same route/class this month. I would call tomorrow and check based on my experience!
danosu77 is offline  
Reply With Quote
Old Sep 26, 13, 9:02 am
  #161  
 
Join Date: Sep 2013
Programs: AA Gold, HH Silver
Posts: 2
Unhappy Ticket 'on request' needs verification

My fiance and I booked our flights for our honeymoon last night on AA travelling ABZ - LCY - LGW - CUN - CUN - MMH - LAS - LHR - LHR - ABZ. The mikles came out of my account but my ticket was 'on reuqest' - the miles didn't come out of his account but his ticket was also 'on request'.

I called American twice today (Gold Desk) to be told by both attendants that everything was fine with the reservation. I then called again (I am nervous and I am out of the country for 3 months next week so want to get this sorted before I leave) to be told they had no CC info. I then called the UK number and gave them my card info for both myself and my fiance's flights.

They ticketed me instantly but told me that my fiance's reservation needed verification and that this would be ticketed in about 10 minutes. An hour went past and this didnt happen so I called again to be now told that it was in a queue and would be ticketed once verification had gone through. The attendant could not tell me what the verification process entailed, why his reservation had to be verified and mine didn't and why mine could happen instantly and his couldn't. She was very condensending (first time I've had an agent at AA like this) and she didn't listen to me at all when I was asking if she could let me know how long the queue was and an estimated time for this to happen.

Any ideas whats going on and when an approx time. The flights across to MMH are Busness/First and going home are Economy. I know that the CUN flight was with BA if that helps anything but I have no idea why mine can go straight through and his can't when we both fly with them all the time I have another 4 trips before the year is out and we both go away together with them in 3 weeks.

Any help most appreciated!
wanttoseetheworld is offline  
Reply With Quote
Old Sep 26, 13, 9:10 am
  #162  
 
Join Date: Oct 2011
Location: Texas
Programs: AA Lifetime Gold
Posts: 279
You're smart to make sure the status goes to Ticketed, but I think you're jumping the gun with less than a day gone by. I've had issues getting past "on request" for international flights due to needing more passenger info, upgrade requests they need a CC # for, or info for an infant-on-lap. But I doubt you have any of those issues, so you should be fine. If not, just call AA via Skype or email your question if this drags out past a few days.
kingarthur is offline  
Reply With Quote
Old Sep 26, 13, 9:15 am
  #163  
A FlyerTalk Posting Legend
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 41,026
1. If any of your segments are on other carriers, those carriers have up to 72 hours to confirm that they will actually sell the space. To do that faster requires AA to message/call the liaison at the other carrier to get immediate confirmation.

2. Complex itineraries also go to a rate desk (so-called). These are employees specifically trained in applying fare rules across carriers. Someone needs to actually scan the itinerary to make certain that it works. If it's AA only, this is less rigorous because if these is an error, AA can always just waive whatever requirement needs waiving. But, if there are segments on other carriers, those carriers don't need to waive anything and have no particular reason to help another carrier's customer.

You are doing the right thing. Make sure that you have an actual e-ticket confirmation showing e-ticket numbers (not simply a PNR) which covers every segment of the itinerary. If there are other carriers, obtain the other carrier's PNR from AA and then see that you show as confirmed on those segments with the other carrier. If you are, you have done all you can. If you are not, go back to AA and get it fixed, with a 3-way call if need be.
Often1 is offline  
Reply With Quote
Old Sep 26, 13, 10:35 am
  #164  
 
Join Date: Sep 2013
Programs: AA Gold, HH Silver
Posts: 2
Thanks for replying guys.

Our worry is that we think there might only be on seat left for the award on the CUN flight and we have both booked and paid. I'm worried that I'm ticketed and they are going to come back say we can't ticket as there isn't another award seat. Even though it let us book it and there are payable seats left in business. Is that something that could happen?
wanttoseetheworld is offline  
Reply With Quote
Old Sep 26, 13, 11:26 am
  #165  
FlyerTalk Evangelist
 
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,174
A partner booking really isn't that speculative. If the 'rate desk' finds that your award meets routing (and the other award) rules, it will be ticketed. If a rule has been violated (say, you're trying to use a partner carrier of a partner carrier), it's my experience AA will call quickly to discuss alternatives.
3Cforme is offline  
Reply With Quote

Thread Tools
Search this Thread