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Found a funky pricing bug on aa.com - who to tell?

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Found a funky pricing bug on aa.com - who to tell?

   
Old Apr 29, 2015, 9:30 pm
  #1  
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Join Date: Apr 2004
Location: Kingston, Jamaica
Programs: AAdvantage Platinum
Posts: 355
Found a funky pricing bug on aa.com - who to tell?
Trying to purchase a ticket recently and found a weird pricing bug to do with foreign currency pricing - definitely not in AA's favour as it reduced one ticket I priced by almost 50%.

Any AA devs or execs here to talk to?

Any bug reward programme like bump me to Plat
engineroom is offline  
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Old Apr 29, 2015, 9:32 pm
  #2  
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Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
Cool
Originally Posted by engineroom
Trying to purchase a ticket recently and found a weird pricing bug to do with foreign currency pricing - definitely not in AA's favour as it reduced one ticket I priced by almost 50%.

Any AA devs or execs here to talk to?

Any bug reward programme like bump me to Plat
Tell me. I'll make sure the information is given to the right people.

And I'll buy you a beer the next time we run into one another.
Doc Savage is offline  
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Old Apr 29, 2015, 10:19 pm
  #3  
 
Join Date: Dec 2008
Location: Dallas, TX
Programs: AA EXP 3MM; LH FT (*A Silver); Marriott Rewards Platinum Elite; Starwood Corporate Preferred
Posts: 782
Originally Posted by engineroom
Trying to purchase a ticket recently and found a weird pricing bug to do with foreign currency pricing - definitely not in AA's favour as it reduced one ticket I priced by almost 50%.

Any AA devs or execs here to talk to?

Any bug reward programme like bump me to Plat
Use the Contact Us link on the website. There is a specific section for the website. It sometimes takes a day or so but they always respond.
AAExpDFW is offline  
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Old Apr 30, 2015, 12:00 am
  #4  
 
Join Date: Apr 2009
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PM me about it!
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Old Apr 30, 2015, 2:38 am
  #5  
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Engineroom, help me understand why you feel compelled to tell AA about it instead of, say, listing it on FT as a mistake fare.
Dr. HFH is offline  
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Old Apr 30, 2015, 2:50 am
  #6  
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Cool
Originally Posted by Dr. HFH
Engineroom, help me understand why you feel compelled to tell AA about it instead of, say, listing it on FT as a mistake arbitrage fare.
Fixed that for you...
Doc Savage is offline  
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Old Apr 30, 2015, 3:23 am
  #7  
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Originally Posted by Doc Savage
Fixed that for you...
Why, thank you!! But still no substance....
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Old Apr 30, 2015, 3:44 am
  #8  
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I think he must just be teasing us....
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