100 Hour Notification

Old Apr 10, 15, 6:54 pm
  #1  
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Join Date: Sep 2011
Programs: US Chairman, Hilton Diamond
Posts: 90
100 Hour Notification

Sorry to ask such a stupid question....but the 100-hour notification for EP Upgrades. Is it 100 hours from the flight? From some other reference point?

I am at approx. 60 hours for a flight next week and have heard zip.

Thanks.
Jaxxon is offline  
Old Apr 10, 15, 7:38 pm
  #2  
 
Join Date: May 2003
Programs: OW Emerald
Posts: 1,374
Originally Posted by Jaxxon View Post
Sorry to ask such a stupid question....but the 100-hour notification for EP Upgrades. Is it 100 hours from the flight? From some other reference point?

I am at approx. 60 hours for a flight next week and have heard zip.

Thanks.
100 hours before the flight's scheduled time. If you're an EXP within that window and haven't heard (and you did request an upgrade), then either the upgrade hasn't cleared or the notification isn't working (check your seat online).
jridge is offline  
Old Apr 10, 15, 7:49 pm
  #3  
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Join Date: Sep 2011
Programs: US Chairman, Hilton Diamond
Posts: 90
Thanks So Much...

But, as an EXP, I have to request an upgrade?

I thought it was automatically "requested?"

(God - I am missing my DMC!)

Thank you, again.
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Old Apr 10, 15, 8:35 pm
  #4  
 
Join Date: May 2003
Programs: OW Emerald
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You're right, they are automatically requested now, except in some circumstances (e.g. travel on AA with companion).
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Old Apr 10, 15, 10:40 pm
  #5  
 
Join Date: Apr 2010
Posts: 978
Originally Posted by Jaxxon View Post
I am at approx. 60 hours for a flight next week and have heard zip.
AA only notifies you when your upgrade clears. They do not send a "no upgrade available yet" email at the start of the upgrade window like US did.

There have also been some reports of missing emails even for cleared upgrades, so there may be some IT problem.
_kurt is offline  

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