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Has AA eliminated the upgrade window for elites?

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Old Mar 30, 2017, 4:57 pm
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Last edit by: jay_dubya
AA Upgrade Window for AAdvantage Elites

The "upgrade window" is the time during which an upgrade may be granted to statusholders. The "upgrade window" for AAdvantage Elites varies upon elite status held.
In 2017:
  • ConciergeKey - 120 hours

  • Executive Platinum - 100 hours

  • Platinum Pro - 72 hours

  • Platinum - 48 hours

  • Gold - 24 hours

  • Non-elite - no upgrade window
In fact, statusholders may be upgraded days prior to the opening of the upgrade window, even in 2017.

Conversely, higher load factors, Revenue Management predictions and actions, flight route, season, demand, supply and other factors all affect the availability of upgrade seats and when any seats might be made available to upgrade. AA has tightened upgrade availability over the recent years, but planning leading to significantly higher load factors has been undoubtedly been a major factor in upgrade "tightness" to the point even upper tier elites who get upgraded may do so airside at the gate counter.
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Has AA eliminated the upgrade window for elites?

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Old Jan 13, 2017, 6:23 pm
  #1051  
 
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
Originally Posted by JonNYC
Yeah, nothing more disappointing than getting an international upgrade.
Just to clarify, the upgrade was not disappointing. The timing (less than 24 hours in advance) was! It was a Monday flight. Certainly AA did not expect to sell half the cabin in the last 24 hours!
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Old Jan 13, 2017, 7:12 pm
  #1052  
 
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Originally Posted by rjw242
Why should AA "make clear" something that only exists in people's imaginations?
+1
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Old Jan 13, 2017, 7:19 pm
  #1053  
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Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,385
Originally Posted by nall
Didn't they change X to R now?
As of January 11, that is correct. There is no more domestic F except on 3-class transcons.

Originally Posted by enviroian
Got it. Yes there is no X showing on EF.
You haven't been able to see X/R inventory on EF for a number of years now. In fact, even AAgents can't see it.
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Old Jan 13, 2017, 8:28 pm
  #1054  
 
Join Date: Jun 2008
Location: Everywhere you wanna be
Programs: AA EP | UA 1K
Posts: 1,657
Originally Posted by LINDEGR
Just to clarify, the upgrade was not disappointing. The timing (less than 24 hours in advance) was! It was a Monday flight. Certainly AA did not expect to sell half the cabin in the last 24 hours!
The airline leaves space open for a wide variety of reasons, including but not limited to being able to reacoominidate REVENUE J/F passengers who may or may not have been affected by IRROPS.

Last edited by Col Ronson; Jan 13, 2017 at 9:41 pm
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Old Jan 13, 2017, 9:40 pm
  #1055  
 
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,585
Originally Posted by SpammersAreScum
Noted. You might "SMH" at AA for not making that clear on their "Elite Status" page.
Well, since miles and money upgrades aren't strictly speaking part of the elite program, not sure why policy for them would be expected to be explained on that page.

And SWUs have thier own page(s) explaining policy for their use.

Originally Posted by iadisgreat
I hear ya. I must have Stockholm syndrome because 1. I keep checking it and 2. Have even posted in it! At least I'm sure that 1. International flights don't have upgrade windows and 2. The 100 (or 72 or 48 or 24) hour windows still exist.

Either way, it's a fun thread to check. :P
Oh, for sure, it's good entertainment.
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Old Jan 14, 2017, 10:20 am
  #1056  
 
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,811
Originally Posted by rjw242
Why should AA "make clear" something that only exists in people's imaginations?
No, what I meant was: "Make clear" that the "upgrade window" does not apply to miles+copay (and therefore my posts about that kind of upgrade were OT, as has been oh-so-politely pointed out to me).

The fact that non-elites can use miles+copay should have been a clue, I suppose.
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Old Jan 14, 2017, 2:22 pm
  #1057  
 
Join Date: Jun 2013
Location: US
Programs: AAdvantage
Posts: 1,753
My flight today had 28 F seats available with 12 upgrade requests... they were all cleared manually at the gate.
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Old Jan 14, 2017, 4:53 pm
  #1058  
 
Join Date: Mar 2010
Location: DFW
Programs: AA EXP Marriott Titanium
Posts: 202
Originally Posted by ThreeJulietTango
My flight today had 28 F seats available with 12 upgrade requests... they were all cleared manually at the gate.
Same thing for my flights today. MCO-CLT 6:30am departure 12 people on the list and 12 people cleared at the gate. DFW-ABQ 3:00 pm departure 5 people on the list, 5 people cleared at the gate. For my DFW-ABQ flight F even went out with 1 empty seats, not sure why they hold the seats for so long when they can't even fill the F with NRSAs
songzm is offline  
Old Jan 14, 2017, 5:08 pm
  #1059  
 
Join Date: Oct 2008
Programs: AA PLAT, HH Gold
Posts: 30
Originally Posted by SDQBound
J10?? Interesting...

Where can you see any inventory > 7 ???
Probably Expert Flyer
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Old Jan 14, 2017, 6:29 pm
  #1060  
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Originally Posted by valdes
Probably Expert Flyer
No.
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Old Jan 15, 2017, 2:29 pm
  #1061  
 
Join Date: Jan 2011
Location: Northern Virginia
Programs: UA Gold, AA PLT, Hertz PC, Marriott Gold
Posts: 107
So for my return flight on a CRJ900 with 12th business seats,:
@T-72 hrs, 1 seat was occupied but no upgrade
@T-20 hrs, 2 seats were occupied, but no upgrade
@T-4 hrs, 3 seats were occupied, but no upgrade

was finally upgraded at the gate. The gate agent said the seat maps were not populating correctly in the system which prevented automatic upgrades.
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Old Jan 15, 2017, 2:32 pm
  #1062  
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,975
Originally Posted by branston
So for my return flight on a CRJ900 with 12th business seats,:
@T-72 hrs, 1 seat was occupied but no upgrade
@T-20 hrs, 2 seats were occupied, but no upgrade
@T-4 hrs, 3 seats were occupied, but no upgrade

was finally upgraded at the gate. The gate agent said the seat maps were not populating correctly in the system which prevented automatic upgrades.
I never cease to be amazed at the nonsense agents make up to explain things.
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Old Jan 15, 2017, 3:43 pm
  #1063  
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Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,385
Originally Posted by Stripe
I never cease to be amazed at the nonsense agents make up to explain things.
^
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Old Jan 16, 2017, 1:22 am
  #1064  
 
Join Date: Jun 2013
Location: US
Programs: AAdvantage
Posts: 1,753
Originally Posted by valdes
Probably Expert Flyer
Even an AA agent working in Sabre or QIK can't see more than J7.

(not counting the VILA entry)
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Old Jan 16, 2017, 8:49 am
  #1065  
 
Join Date: Jan 2011
Location: Northern Virginia
Programs: UA Gold, AA PLT, Hertz PC, Marriott Gold
Posts: 107
Originally Posted by Stripe
I never cease to be amazed at the nonsense agents make up to explain things.
The way he said it, it sounded like that was what he was told. I wasn't about to push the subject as I was able to get my preferred seat.

I was thinking the CPU issue may have something to do with the reclassification of domestic F as J.
branston is offline  


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