Mar 14, 2015, 1:53 pm
Last edit by: JDiver
Signed in members with 90 days / 90 posts can edit this Wikipost; wiki contents may be printed by using the 
(lower right wiki corner)
aa.com: We know 500-mile upgrades are new for Dividend Miles Preferred members. So we'll add four 500-mile upgrades for every 10,000 Preferred qualifying miles earned from March 1, 2014 (or the date you qualified for Preferred status) through February 28, 2015 (maximum of 24). You can use these upgrades on flights over 500 miles or to upgrade a travel companion.
28 March: Account merger; US Dividend Miles begin becoming AAdvantage miles. (US e-mail)
25 March midnight: End of new USDM award redemptions. (US e-mail)
20 Mar: Accounts can no longer be matched; USDM missing mile request link no longer appears on US site.
18 Mar: Attempt to sign up for USDM directs you to AAdvantage signup.
Some useful resources:
FT:Airport Terminal, Gate & Counter Changes
Link to Gary Leff's "View from the Wing" interview with AA's Suzanne Rubin
Link to TravelingBetter with JonNYC's information.
Q. My posts are missing! What happened?
Your posts have been moved, not deleted; please read on.[
We're trying to keep this thread super streamlined for announced and reported changes as they occur. Many of us from both sides of the "airline divide"
have questions and concerns, and some of our most knowledgeable members are weighing with answers.
We've relocated questions and answers here to the JUST THE FACTS sticky thread, which has become the de facto thread for these many questions and has been slightly renamed: http://www.flyertalk.com/forum/ameri...fp-2014-a.html
Questions regarding upgrades have moved to the existing thread: http://www.flyertalk.com/forum/ameri...d-threads.html.
The original thread, discussing the facts of the upcoming Frequent Flyer Program merger (U S Dividend Miles into AAdvantage) as announced in October, 2014, is JUST THE FACTS: Combined AA/US AAdvantage FFP Oct 2014 – details & facts only. This thread deals with more recent announcements (13 March 2015) relating to timelines and related changes (expected to take place in "under thirty days").
We've been discussing these issues in several threads, but recent AA and US e-mails certainly clinch some of those discussions. The first post contains the full contents of both e-mails.
(lower right wiki corner)US Dividend Miles Successfully Merged Into AA AAdvantage March 2015
AA spokesperson Laura Nedbal states all USDM accounts have been ported over to AAdvantage as of 31 March. Further work to be done on accounts members matched. There will be a method on aa.com soon for members to merge accounts. Link to Dallas Morning News Aviation Blog by Terry Maxon.
Members stating employees say the conversion began the night of the 25th, CPs first and on down the status line, expected processing to complete Saturday. USDM status is now reflected in AA accounts. CP->EXP SWUs are showing up in accounts as well.
mmthomas44 reports in post #90 migation did not extend the original DM expiration.
What to expect Link to this page (24 March 2015)
On March 28, we’ll begin transitioning to a single loyalty program and bringing millions of Dividend Miles members into the AAdvantage program. This process will take several days.
If you have a Dividend Miles account or if you matched your accounts, there’s nothing you need to do. Soon you’ll get an email with your new AAdvantage number or an email to let you know we’ve combined your accounts. Until then, you can continue to use your Dividend Miles number.
Want to book Dividend Miles award travel?
March 25 is the last day to book Dividend Miles award travel; redemption will be unavailable while we work to combine loyalty programs. Once we’ve combined loyalty programs, you can book award travel with your miles on aa.com.
On March 28, we’ll begin transitioning to a single loyalty program and bringing millions of Dividend Miles members into the AAdvantage program. This process will take several days.
If you have a Dividend Miles account or if you matched your accounts, there’s nothing you need to do. Soon you’ll get an email with your new AAdvantage number or an email to let you know we’ve combined your accounts. Until then, you can continue to use your Dividend Miles number.
- You can still book, check in and log in on aa.com and usairways.com
- Some functionality like the ability to make Dividend Miles profile and notification updates will be unavailable for a few days
- You’ll continue to earn miles and your new activity will post to your AAdvantage account on aa.com when the programs have combined
March 25 is the last day to book Dividend Miles award travel; redemption will be unavailable while we work to combine loyalty programs. Once we’ve combined loyalty programs, you can book award travel with your miles on aa.com.
Major AA batch processes typically occur on weekends, and can take a day or two (perhaps longer this mother of all batches?) During processing time, accounts often are "zeroed out"(see thread), usually with an annotation:
● Sometimes a message shows: "Your monthly AAdvantage summary is currently being processed. Please note that, due to lags in processing time, the latest summary may temporarily not appear creating a gap in your mileage information."
-or-
● "I can not see my account" - it says "This feature is temporarily unavailable. We apologize for this inconvenience. Please try again later."
● Sometimes a message shows: "Your monthly AAdvantage summary is currently being processed. Please note that, due to lags in processing time, the latest summary may temporarily not appear creating a gap in your mileage information."
-or-
● "I can not see my account" - it says "This feature is temporarily unavailable. We apologize for this inconvenience. Please try again later."
20 Mar: Accounts can no longer be matched; USDM missing mile request link no longer appears on US site.
18 Mar: Attempt to sign up for USDM directs you to AAdvantage signup.
FFP merger: stated by 11 Mar, 2015.
See: Combining our loyalty programs in 2015 on aa.com for details.
Miles and Status
Upgrades:
Credit cards with early boarding and free domestic bag privileges
USDM awards bookings
See: Combining our loyalty programs in 2015 on aa.com for details.
Miles and Status
- AA and USDM accounts should be matched by 20 March 2015.
- USDM members have all PQM / RDM merged into AAdvantage accounts on 1:1 basis. (Those without existing or matched AAdvantage accounts will be assigned new accounts.)
- USDM elite status level based on combined EQ activity for 2014.
- AA status for 2016 based on combined 2015 YTD AA / US elite-qualifying activity.
- AAdvantage miles earned and redeemable on all AA, US and stipulated partner flights.
- Merged FFP, different elite benefits on AA and US for an interim.
- AA upgrade process adopted universally "when we have a single (Sabre) reservation system" "later this year".
- Until then, "to upgrade, you should book flights that are marketed and operated by the same airline."
- Once FFPs combine, one free domestic checked bag and priority boarding will apply on AA and US for those with card privileges.
- Dividend Miles award bookings and mileage upgrade requests will be disabled a few days before we combine programs to allow us to integrate your accounts.
FT:Airport Terminal, Gate & Counter Changes
Link to Gary Leff's "View from the Wing" interview with AA's Suzanne Rubin
Link to TravelingBetter with JonNYC's information.
MODERATOR NOTE (Please do not alter.)
Q. My posts are missing! What happened?
Your posts have been moved, not deleted; please read on.[
We're trying to keep this thread super streamlined for announced and reported changes as they occur. Many of us from both sides of the "airline divide"
have questions and concerns, and some of our most knowledgeable members are weighing with answers.We've relocated questions and answers here to the JUST THE FACTS sticky thread, which has become the de facto thread for these many questions and has been slightly renamed: http://www.flyertalk.com/forum/ameri...fp-2014-a.html
Questions regarding upgrades have moved to the existing thread: http://www.flyertalk.com/forum/ameri...d-threads.html.
The original thread, discussing the facts of the upcoming Frequent Flyer Program merger (U S Dividend Miles into AAdvantage) as announced in October, 2014, is JUST THE FACTS: Combined AA/US AAdvantage FFP Oct 2014 – details & facts only. This thread deals with more recent announcements (13 March 2015) relating to timelines and related changes (expected to take place in "under thirty days").
We've been discussing these issues in several threads, but recent AA and US e-mails certainly clinch some of those discussions. The first post contains the full contents of both e-mails.
Latest merger updates: FFP merged 28 Mar. Updates, etc.
Mar 23, 2015, 4:09 pm
#17
Join Date: Oct 1999
Location: Atlanta, GA
Programs: AA PLT, AS 75K, DL DM, HY Globalist, HH Diamond, MC/RZ/SW Platinum, AB/UA Silver, WN CP
Posts: 1,122
I wouldn't expect that tomorrow since they said DM award redemptions would be shut off days prior to the account conversion. As of now, we can still do that. So, perhaps later this week, like the suggested 28th.
Mar 23, 2015, 4:11 pm
#18
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
Is that when the merge will start, or by when it will be complete? That's an important distinction, as it'll likely take more than a few days for the process to complete.
And is it that as of that date no more 037 tickets for awards and all 037 award tickets, if any changes are made to them, will be reissued on 001 ticket stock? Or still 037 awards reissued to 037 ticket stock, just no more wholly new bookings as 037?
And is it that as of that date no more 037 tickets for awards and all 037 award tickets, if any changes are made to them, will be reissued on 001 ticket stock? Or still 037 awards reissued to 037 ticket stock, just no more wholly new bookings as 037?
Mar 23, 2015, 4:22 pm
#19
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Is that when the merge will start, or by when it will be complete? That's an important distinction, as it'll likely take more than a few days for the process to complete.
And is it that as of that date no more 037 tickets for awards and all 037 award tickets, if any changes are made to them, will be reissued on 001 ticket stock? Or still 037 awards reissued to 037 ticket stock, just no more wholly new bookings as 037?
And is it that as of that date no more 037 tickets for awards and all 037 award tickets, if any changes are made to them, will be reissued on 001 ticket stock? Or still 037 awards reissued to 037 ticket stock, just no more wholly new bookings as 037?
The current target date for SFFP is Saturday, March 28, 2015.
Last edited by JonNYC; Mar 23, 2015 at 6:52 pm
Mar 23, 2015, 4:41 pm
#20
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
Mar 23, 2015, 6:18 pm
#21
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Mar 24, 2015, 7:23 am
#23
Join Date: Nov 2009
Location: 12 stops from ORD
Programs: UA, AA, DL
Posts: 992
From an article in today's Chicago Trib:
"Overall, the process will involve moving some 200 billion frequent-flier miles in 150 million transactions, Rubin said. It actually begins Thursday with a freezing of the Dividend Miles accounts, which will be put in read-only mode. The change may not be completed until the first few days of April, she said."
Full article: http://www.chicagotribune.com/busine...323-story.html
"Overall, the process will involve moving some 200 billion frequent-flier miles in 150 million transactions, Rubin said. It actually begins Thursday with a freezing of the Dividend Miles accounts, which will be put in read-only mode. The change may not be completed until the first few days of April, she said."
Full article: http://www.chicagotribune.com/busine...323-story.html
Mar 24, 2015, 9:24 am
#24
Join Date: Dec 2001
Location: Cleveland, OH
Programs: AA EXP
Posts: 122
And the date is.... March 28
According to an email I received to my Aadvantage email....
==================
On March 28, we'll begin moving Dividend Miles® members into the AAdvantage program. This transition to a single loyalty program will take several days.
We’ll send you more details about the benefits you can expect as soon as everything has been completed.
===================
Haven't received it yet, but I expect to get the same email from Dividend Miles later today. I always seem to get my AA messages before my DM. Think it may be because I've been an Aadvantage member for a lot longer (30 years longer) and have a lower number....
==================
On March 28, we'll begin moving Dividend Miles® members into the AAdvantage program. This transition to a single loyalty program will take several days.
We’ll send you more details about the benefits you can expect as soon as everything has been completed.
===================
Haven't received it yet, but I expect to get the same email from Dividend Miles later today. I always seem to get my AA messages before my DM. Think it may be because I've been an Aadvantage member for a lot longer (30 years longer) and have a lower number....
Mar 24, 2015, 9:36 am
#26
Join Date: Oct 1999
Location: Atlanta, GA
Programs: AA PLT, AS 75K, DL DM, HY Globalist, HH Diamond, MC/RZ/SW Platinum, AB/UA Silver, WN CP
Posts: 1,122
Mar 24, 2015, 10:18 am
#28
Join Date: Oct 1999
Location: Atlanta, GA
Programs: AA PLT, AS 75K, DL DM, HY Globalist, HH Diamond, MC/RZ/SW Platinum, AB/UA Silver, WN CP
Posts: 1,122
This article indicates that the first to transition on Saturday will be those without an existing AAdvantage account. It also suggests that the conversion process will attempt to match accounts which have not previously been manually linked by the user.
Mar 24, 2015, 10:38 am
#29
Join Date: Oct 1999
Location: Atlanta, GA
Programs: AA PLT, AS 75K, DL DM, HY Globalist, HH Diamond, MC/RZ/SW Platinum, AB/UA Silver, WN CP
Posts: 1,122
Funny, I've had an AAdvantage account for just shy of 25 years and a DM account for less than a year. I've gotten no communication directly from AA on this latest update. I'd presume it's because I've matched my accounts and they're trying to prevent duplicate emails, but I'd also imagine that you've matched yours as well. Interesting.
