MilesAAver award (non-AA airlines) not showing in Trips on aa.com
Feb 7, 2015, 10:44 am
#1
Original Poster
Join Date: May 2006
Location: TX
Programs: AA PPro/ 1MM+, Marriott LT Plat
Posts: 287
MilesAAver award (non-AA airlines) not showing in Trips on aa.com
I booked two one way milesAAver awards on AA.com using AA miles, but on USAir flights from FCO-CLT-DFW. I got a PNR and I can pull it up manually on both AA and USAir sites, but it is now showing in my trip list on AA.com.
I checked the FF numbers and they are correct. The flights are ticketed and my account shows the deduction of miles.
Anyone else experience this? Any way to fix it to track this better? Is it because both flights are USAir metal vs AA?
I checked the FF numbers and they are correct. The flights are ticketed and my account shows the deduction of miles.
Anyone else experience this? Any way to fix it to track this better? Is it because both flights are USAir metal vs AA?
Feb 8, 2015, 1:06 am
#3
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
When you pull up the reservation on usairways.com, are you able to select seats? I have the same situation (booked on aa.com with AA miles, wholly on US, itin not showing under My Trips). When I pull it up on usairways.com, it comes up and shows "active", but if I attempt to select seats it tells me to try again when the tickets have been issued. It's now been over a week since I booked.
Feb 8, 2015, 6:49 am
#4
Join Date: Nov 2010
Programs: AA, onePass
Posts: 317
Had the same with MileSaver OW award LHR-IAH on BA.....called and was told it won't show in My Trips due to having no AA seg but can pull it up independently with Record Locator and it's there.
I also have BA Booking Reference and was able to go into MMB and select my seats.
I also have BA Booking Reference and was able to go into MMB and select my seats.
Feb 9, 2015, 8:50 am
#5
Original Poster
Join Date: May 2006
Location: TX
Programs: AA PPro/ 1MM+, Marriott LT Plat
Posts: 287
When you pull up the reservation on usairways.com, are you able to select seats? I have the same situation (booked on aa.com with AA miles, wholly on US, itin not showing under My Trips). When I pull it up on usairways.com, it comes up and shows "active", but if I attempt to select seats it tells me to try again when the tickets have been issued. It's now been over a week since I booked.
Feb 9, 2015, 12:14 pm
#6
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
As of a few min ago, I still get the message to wait until the ticket is issued (although my email receipt from AA shows ticket numbers).
The trip is in July so I'm not in a huge rush, but still, seems odd.
Feb 9, 2015, 5:59 pm
#7
Original Poster
Join Date: May 2006
Location: TX
Programs: AA PPro/ 1MM+, Marriott LT Plat
Posts: 287
How long was "a bit"? I booked mine a week ago this past Fri (so it's over a week now). AA.com shows it as "ticketed", and usairways.com says Status: "active", and Original Issue Date has shown current day every day I checked.
As of a few min ago, I still get the message to wait until the ticket is issued (although my email receipt from AA shows ticket numbers).
The trip is in July so I'm not in a huge rush, but still, seems odd.
As of a few min ago, I still get the message to wait until the ticket is issued (although my email receipt from AA shows ticket numbers).
The trip is in July so I'm not in a huge rush, but still, seems odd.