Dec 5, 2014, 11:27 pm
Last edit by: JDiver
NOTE: Changed flight numbers from 137 / 138 to AA 125 / 126 Nov 2016
This thread is for the discussion of upgrades (using systemwide upgrades /SWUs or mileage+ copay) for the DFW-HKG route.
General discussion about the new DFW-PVG and DFW-HKG routes can be found here: DFW-PVG and DFW-HKG Starting Summer 2014 [route discussion]
Discussion and questions about flight experiences on the DFW-HKG flights can be found here: 77W DFW-HKG AA 137 / 138 flight experiences, questions
DFW-HKG AA 125 / 126 77W Upgrade Chances & Waitlist Discussion
Feb 8, 2015, 10:18 pm
#721
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Sorry, but I have been told the same thing (SWU cancelled if you don't call in within 72 hours), and by more than one agent. Currently in HKG waiting for J on AA138/10Feb. I keep checking the reservation online, waiting for the "contact AA reservations". My only other alternative is to call back to the USA EXP desk every few hours, but that is an expensive alternative.
Feb 8, 2015, 11:00 pm
#722
Original Member
Join Date: May 1998
Location: Fort Lauderdale
Programs: AA-EXP (15yrs) 3+MM , exDLPlt, exCOPlt, Cruiseaholic (250+)
Posts: 335
Wonder what it is going to be like on the new 787 speculated route to Asia? Color that one impossible.
Last edited by MiamiFlyer; Feb 8, 2015 at 11:08 pm Reason: update 787 destination
Feb 9, 2015, 2:58 am
#723
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Edit: Well I called in to get my DFW-LAX processed since the HKG-DFW swu "cleared" (which is another issue since it isn't auto) and the agent said he had to process HKG-DFW as well since it wasn't "confirmed" yet lol.. ridiculous. It seems true since I never got a new e-ticket for my "cleared" swu. I guess one should always call in regardless what online says unless you got a new e-ticket.
Last edited by frudd38; Feb 9, 2015 at 3:28 am
Feb 9, 2015, 3:22 am
#724
Original Member
Join Date: May 1998
Location: Fort Lauderdale
Programs: AA-EXP (15yrs) 3+MM , exDLPlt, exCOPlt, Cruiseaholic (250+)
Posts: 335
Congrats, but that is not exactly how I was told it works. What they said was that you have 72 hours after the PNR says contact AA reservations (i.e. the upgrade has cleared, but seat has not been assigned and reticketing has not occurred). Was told that if you did not contact AA within 72 hours of notification, upgrade allocation was cancelled. Have no idea what is true anymore, as many things are changing. Has anyone else carefully read the insert they put in with your new ExecPlat card for this year? Notice any other changes compared to inserts from previous years?
Feb 9, 2015, 3:28 am
#725
Join Date: Jan 2013
Location: Vail, CO
Programs: AA EXP/1mm, Marriott Titanium/LT Gold, UA Silver
Posts: 626
Feb 9, 2015, 3:39 am
#726
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Congrats, but that is not exactly how I was told it works. What they said was that you have 72 hours after the PNR says contact AA reservations (i.e. the upgrade has cleared, but seat has not been assigned and reticketing has not occurred). Was told that if you did not contact AA within 72 hours of notification, upgrade allocation was cancelled. Have no idea what is true anymore, as many things are changing. Has anyone else carefully read the insert they put in with your new ExecPlat card for this year? Notice any other changes compared to inserts from previous years?
Feb 9, 2015, 4:27 am
#727
Join Date: Jul 2009
Location: Houston
Programs: DL DM/2MM, UA Gold/1MM, AS MVP 100K, AA Gold
Posts: 1,424
Booked a RT IAH-DFW-HKG on 1/6/15 for 2/4-2/11. Upgrade outbound cleared about 72 hours before departure and I was able to confirm return upgrade at T-48. Interestingly, I got the notification from EF that C was available before AA upgraded me. The phone agent took care of it manually. My other RT from IAH-HKG cleared as well in October.
Feb 9, 2015, 6:18 am
#728
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,814
Congrats, but that is not exactly how I was told it works. What they said was that you have 72 hours after the PNR says contact AA reservations (i.e. the upgrade has cleared, but seat has not been assigned and reticketing has not occurred). Was told that if you did not contact AA within 72 hours of notification, upgrade allocation was cancelled. Have no idea what is true anymore, as many things are changing. Has anyone else carefully read the insert they put in with your new ExecPlat card for this year? Notice any other changes compared to inserts from previous years?
Feb 9, 2015, 6:37 am
#729
Original Member
Join Date: May 1998
Location: Fort Lauderdale
Programs: AA-EXP (15yrs) 3+MM , exDLPlt, exCOPlt, Cruiseaholic (250+)
Posts: 335
Yep. The one constant is change, and this is the first international upgrade I have missed in over a dozen years. Still waiting for someone to comment on 500 mile upgrades that now expire after a certain date (or did I misread that?)
Feb 9, 2015, 7:08 am
#730
Join Date: Jun 2008
Location: ORD
Posts: 1,844
Let's carve it in stone.
JonNYC: Will you weigh in on the EF, C availability.. "sneak ahead in line stuff"?
Feb 9, 2015, 9:38 am
#731
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Feb 9, 2015, 9:52 am
#732
Join Date: Jun 2008
Location: ORD
Posts: 1,844
No, no, no no.. No staying away. Next, you have to debunk the 72 hour re-confirm UG thingy.
Humm?
Wait...
WHAT!!!???
A no comment, comment! It's TRUE?
The horror.
Not "Apocalypse Now", Brando horror, but a really bad thing nonetheless.
Ambiguity breeds dissent. And in this case, more work/checking/uncertainty.
Humm?
Wait...
WHAT!!!???
A no comment, comment! It's TRUE?
The horror.
Not "Apocalypse Now", Brando horror, but a really bad thing nonetheless.
Ambiguity breeds dissent. And in this case, more work/checking/uncertainty.
Feb 9, 2015, 12:55 pm
#733
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
it's rare, but it's true
There IS such 72 hour language on this-- not clear to me under exactly what circumstances (and it is rare), but, the AAgents saying it and those reporting it are certainly not making it up:
Posted text of it on TB:
http://www.travelingbetter.com/showt...3112#post43112
Feb 9, 2015, 2:50 pm
#734
Join Date: Aug 2005
Location: Magic Kingdom
Programs: AA Exp, Radisson VIP, Expedia OneKey Platinum, Hilton Gold, Bonvoy Gold, Hyatt Explorist, Amex Plati
Posts: 435
Just a data point. I was able to upgrade a friend (my ex, actually) from economy to business using an SWU going HKG-DFW last month on the 12th. It was requested a month ahead of time, but didn't clear until T minus less than 24 hours.
