Originally Posted by G.RAES
(Post 29278550)
I received a reply from AAdvantage confirming that the bonus EQD for mileage earned in late 2017 be posted towards 2017 qualification; however, they appear to have been posted dating to my statement closing date, counting for the 2018 qualification year. I have asked if this could be revised.
-FlyerBeek |
Mine too were counted towards 2018 even though they were earned in early dec 2017 and I was told they would count towards 2017. Hopefully they can be revised
|
Originally Posted by FlyerBeek
(Post 29278598)
Please update us here on your progress. I was waiting for my final $3000 EQD for spend made in early-Dec (posted well before my Dec credit card statement closed). I was assured by AA and Barclay that it would count for 2017, but I just had $6000 EQD post for 2018.
-FlyerBeek |
EQD Dating Issues with barclaycard
I have suffered from the same issue. My last purchase on December 29, 2017 crossed the $25,000 threshold. The Barclaycard website shows that I achieved the goal for 2017, My EQDs posted to AA's website today and it shows 3,000 EQD for 2018. Reading the rules, it should not work this way, but will be curious to hear if others manage to correct this situation. Will try calling later.
|
This is hilarious -- my EQD posted today to 2017, but unlike you guys I wanted them to count for 2018 and was hoping to time things so that what happened to you guys would happen to me. But they didn't! Anyway, here's my datapoint.
12/30/17 -- crossed $50,000. 1/3/18 -- the charge that crossed the $50,000 posted to my barclays account Today (1/11/18) -- the EQD posted to aa.com, with a posting date of 12/31/17. My EQD for this year remain the same, but my EQD for 2017 has increased $3,000. |
Originally Posted by lkar
(Post 29279494)
This is hilarious -- my EQD posted today to 2017, but unlike you guys I wanted them to count for 2018 and was hoping to time things so that what happened to you guys would happen to me. But they didn't! Anyway, here's my datapoint.
12/30/17 -- crossed $50,000. 1/3/18 -- the charge that crossed the $50,000 posted to my barclays account Today (1/11/18) -- the EQD posted to aa.com, with a posting date of 12/31/17. My EQD for this year remain the same, but my EQD for 2017 has increased $3,000. |
Originally Posted by FlightNurse
(Post 29279533)
I think others besides myself told you that the spend in 2017 will not count towards 2018. since everything is reset at 2018.
But there was virtually no downside to my waiting and giving it a shot. |
I emailed Barclaycard and they responded that they are aware (as is American) that this is a problem and they opened a case for me. It sounds like it could take a while to resolve. They also indicated that it could impact my earning of EQD in 2018 for the calendar year - however, I assume that will be corrected once the error is reversed.
I also spoke to American who said that I needed to resolve this with Barclaycard by asking them to send American instructions to treat the award as a 2017 award. |
Originally Posted by dekeuk
(Post 29280062)
I emailed Barclaycard and they responded that they are aware (as is American) that this is a problem and they opened a case for me. It sounds like it could take a while to resolve. They also indicated that it could impact my earning of EQD in 2018 for the calendar year - however, I assume that will be corrected once the error is reversed.
I also spoke to American who said that I needed to resolve this with Barclaycard by asking them to send American instructions to treat the award as a 2017 award. |
I was told that it will be fixed for everyone and it should take no more than a week
|
Very helpful AAdvantage agent said that I was the second person to call about this problem on her shift today. She started a ticket, took some information about the Barclaycard account, and advised that they would have to go back to Barclaycard and request that the bonus EQD be re-sent. She suggested that a resolution should come within 7-10 business days.
I separately reached out to Barclaycard, who did not appear to understand the question and merely copy-pasted the terms of the EQD offer as given in the card application. |
Originally Posted by G.RAES
(Post 29280831)
Very helpful AAdvantage agent said that I was the second person to call about this problem on her shift today. She started a ticket, took some information about the Barclaycard account, and advised that they would have to go back to Barclaycard and request that the bonus EQD be re-sent. She suggested that a resolution should come within 7-10 business days.
I separately reached out to Barclaycard, who did not appear to understand the question and merely copy-pasted the terms of the EQD offer as given in the card application. |
Originally Posted by pubsmeister
(Post 29283241)
At least for me this was fixed overnight. Date of credit changed to 12/31/17 (from 1/8/18) and EQD amount changed to $3000, instead of $6000. Info now correct on-line.
|
Same here. 3k EQD and 5k EQM now posted in 2017. The beautiful thing is I had 145k EQMs in 2017, so now I have 150k and two extra SWUs. :D
|
My EDQ issues also appears to have been fixed overnight. The EQDs that were showing in my 2018 tracker have now been moved to 2017. The January 8th EQD entry in my AAdvantage account activity has been removed, and there's now a December 31st EQD entry.
-FlyerBeek |
All times are GMT -6. The time now is 4:08 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.