Questions benefits executive platinum (whilst flying US)
Oct 15, 2014, 11:59 am
#16
Join Date: Dec 2009
Location: Nashville, TN
Programs: Marriott Lifetime Titanium.;UA 1.5MM; UA Lifetime Gold (whoppee); DL Plat
Posts: 2,124
I think that many of the US people were trained by the old guard at UA...they tend to be quite pissy and frumpy. I asked last week on a US flight ot PHX and was told that this wasn't a benefit on US...felt like she was then going to take a paddle to my butt for asking.
Oct 19, 2014, 2:53 pm
#17
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
Oct 19, 2014, 4:07 pm
#18
Join Date: Jun 2006
Location: SF BayArea
Programs: Nothing worth mentioning
Posts: 2,223
You have to dig for a bit, but it's there.
There's also language (somewhere) pointing out different snack offerings on US v. AA. On AA, it's pretty generous, on US, it's only a "snack", not any offering on the menu.
http://www.aa.com/i18n/AAdvantage/el...fits-chart.jsp
AAdvantage elite status member benefits for travel on US Airways
Effective January 7, 2014
Benefits Executive Platinum Platinum Gold
Elite status bonus miles 100% 100% 25%
Minimum mileage guarantee
Upgrades on eligible US Airways flights, when available, at check-in
First/Business class check-in
Priority through security
Priority boarding
Priority baggage delivery
Complimentary access to Preferred seats
Complimentary checked bags (3) (2*) (1)
Move Up fee waiver (similar to American's Same Day Confirmed Flight Change)
Complimentary snack and alcoholic beverage in the Main Cabin
There's also language (somewhere) pointing out different snack offerings on US v. AA. On AA, it's pretty generous, on US, it's only a "snack", not any offering on the menu.
http://www.aa.com/i18n/AAdvantage/el...fits-chart.jsp
AAdvantage elite status member benefits for travel on US Airways
Effective January 7, 2014
Benefits Executive Platinum Platinum Gold
Elite status bonus miles 100% 100% 25%
Minimum mileage guarantee
Upgrades on eligible US Airways flights, when available, at check-in
First/Business class check-in
Priority through security
Priority boarding
Priority baggage delivery
Complimentary access to Preferred seats
Complimentary checked bags (3) (2*) (1)
Move Up fee waiver (similar to American's Same Day Confirmed Flight Change)
Complimentary snack and alcoholic beverage in the Main Cabin
Oct 19, 2014, 4:58 pm
#19
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
FWIW, it's definitely moving in the right direction. Upgrade cleared on one of my last US flights. Had to call for the preferred seats. Still don't have a clue why someone would pay $80 to sit in the front half of the airplane for a standard coach seat. Crew knew about the snack, which as noted above is chips/nuts/hummus, not the sandwich or salad.
As for the upgrade queue, I think CP's have the same frustration on our side. Golds clear before they do.
As for the upgrade queue, I think CP's have the same frustration on our side. Golds clear before they do.
May 13, 2015, 4:17 pm
#20
Join Date: Dec 2005
Programs: AA EXP, Marriott Amb Elite & LT Titanium, Hilton Diamond
Posts: 1,230
Despite the merging of the FFP, the snack/meal issue still exists.
Executive Platinum members traveling in the Main Cabin on board US Airways and US Airways Express can enjoy a complimentary beverage from our standard alcoholic beverage selections as well as one snack. The snack on American includes any food item on our menu. The snack on US Airways includes any item from our ŕ la carte menu.
The a la carte menu is the chips etc.
Of course this came up in my 5hr USAir flight.
The biggest irony is they are serving the same menu.
Executive Platinum members traveling in the Main Cabin on board US Airways and US Airways Express can enjoy a complimentary beverage from our standard alcoholic beverage selections as well as one snack. The snack on American includes any food item on our menu. The snack on US Airways includes any item from our ŕ la carte menu.
The a la carte menu is the chips etc.
Of course this came up in my 5hr USAir flight.
The biggest irony is they are serving the same menu.
May 14, 2015, 11:48 am
#21
Join Date: Mar 2008
Programs: AA EXP 2.5MM National EE
Posts: 298
Despite the merging of the FFP, the snack/meal issue still exists.
Executive Platinum members traveling in the Main Cabin on board US Airways and US Airways Express can enjoy a complimentary beverage from our standard alcoholic beverage selections as well as one snack. The snack on American includes any food item on our menu. The snack on US Airways includes any item from our ŕ la carte menu.
The a la carte menu is the chips etc.
Of course this came up in my 5hr USAir flight.
The biggest irony is they are serving the same menu.
Executive Platinum members traveling in the Main Cabin on board US Airways and US Airways Express can enjoy a complimentary beverage from our standard alcoholic beverage selections as well as one snack. The snack on American includes any food item on our menu. The snack on US Airways includes any item from our ŕ la carte menu.
The a la carte menu is the chips etc.
Of course this came up in my 5hr USAir flight.
The biggest irony is they are serving the same menu.
May 15, 2015, 3:14 pm
#22
Join Date: Nov 2011
Programs: Delta Dirt (fmr Plat), US Airways CP, Continental Silver, Marriott (almost LT) Plat, Starwood Gold
Posts: 26
I was on a flight yesterday from PHL - BOS on US Airways Express (Republic). I requested a cocktail.
Upon showing my EXP boarding pass I was told by the FA, after a confused look for a few seconds, "we haven't rolled that out to Express flights yet." I paused and was then told "but I'll let you have it this time. Next flight you're on, though, remember that we don't do this yet on Express flights."
YMMV, for sure!
Upon showing my EXP boarding pass I was told by the FA, after a confused look for a few seconds, "we haven't rolled that out to Express flights yet." I paused and was then told "but I'll let you have it this time. Next flight you're on, though, remember that we don't do this yet on Express flights."
YMMV, for sure!
May 15, 2015, 3:43 pm
#23
Join Date: Nov 2012
Location: PBI/FLL/MIA
Programs: DL DM/2MM, MR Ambassador, National EE
Posts: 1,614
I was on a flight yesterday from PHL - BOS on US Airways Express (Republic). I requested a cocktail.
Upon showing my EXP boarding pass I was told by the FA, after a confused look for a few seconds, "we haven't rolled that out to Express flights yet." I paused and was then told "but I'll let you have it this time. Next flight you're on, though, remember that we don't do this yet on Express flights."
YMMV, for sure!
Upon showing my EXP boarding pass I was told by the FA, after a confused look for a few seconds, "we haven't rolled that out to Express flights yet." I paused and was then told "but I'll let you have it this time. Next flight you're on, though, remember that we don't do this yet on Express flights."
YMMV, for sure!
May 15, 2015, 3:48 pm
#24
Join Date: Jun 2008
Location: Everywhere you wanna be
Programs: AA EP | UA 1K
Posts: 1,657
Im still having problems getting US crews to give me a free food item even though its spelled out very clearly in the menus in every seatback pocket. Usually the comment i get is "they're changing that but i'll give you a pass this time" like they're doing me a favor.
Then again at least US does PDBs for F on every flight, while AA my PDB offer percentage is like 5%.
Then again at least US does PDBs for F on every flight, while AA my PDB offer percentage is like 5%.
May 16, 2015, 4:14 am
#26
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
I was on a flight yesterday from PHL - BOS on US Airways Express (Republic). I requested a cocktail.
Upon showing my EXP boarding pass I was told by the FA, after a confused look for a few seconds, "we haven't rolled that out to Express flights yet." I paused and was then told "but I'll let you have it this time. Next flight you're on, though, remember that we don't do this yet on Express flights."
YMMV, for sure!
Upon showing my EXP boarding pass I was told by the FA, after a confused look for a few seconds, "we haven't rolled that out to Express flights yet." I paused and was then told "but I'll let you have it this time. Next flight you're on, though, remember that we don't do this yet on Express flights."
YMMV, for sure!
