Mar 20, 2016, 9:00 pm
Last edit by: JDiver
Award Reinstatement / Miles Redeposit / Expired Miles Reinstatement (Awards secured by 30 June 2020)
NOTE: This thread is obsolescent, and doesn’t apply to awards secured after 30 June 2020. See this thread for changes in effect 1 July 2020.
AAdvantage award reinstatement / reissuance charges Link
Prior to ticketing, you may change your AAdvantage travel award reservations with no charge incurred for a number of stipulated changes. However, if your tickets are reissued after the original ticketing, a charge may apply for each ticket. This service charge is paid at the time your ticket is reissued and is subject to change without notice. Upgrade, companion and discount award travel is subject to restrictions of fare purchased.
AAdvantage miles will be reinstated for unused and unexpired awards upon payment of a processing fee. For each additional award reinstatement from the same account at the same time, an additional charge will be collected. These charges are payable by credit card. Gift cards may not be used.
Expired tickets will not be reinstated. If a portion of the miles used to claim an award ticket has expired, only those miles that have not expired will be reinstated. Partially used tickets will not be reinstated.
Prior to ticketing, you may change your AAdvantage travel award reservations with no charge incurred for a number of stipulated changes. However, if your tickets are reissued after the original ticketing, a charge may apply for each ticket. This service charge is paid at the time your ticket is reissued and is subject to change without notice. Upgrade, companion and discount award travel is subject to restrictions of fare purchased.
AAdvantage miles will be reinstated for unused and unexpired awards upon payment of a processing fee. For each additional award reinstatement from the same account at the same time, an additional charge will be collected. These charges are payable by credit card. Gift cards may not be used.
Expired tickets will not be reinstated. If a portion of the miles used to claim an award ticket has expired, only those miles that have not expired will be reinstated. Partially used tickets will not be reinstated.
Reinstating flight awards Link
Contact American Airlines Reservations for assistance with canceling your flight award reservation and requesting mileage reinstatement.
You can request to have your AAdvantage mileage reinstated for a wholly unused AAdvantage award ticket and if the ticket has not expired
Contact American Airlines Reservations for assistance with canceling your flight award reservation and requesting mileage reinstatement.
You can request to have your AAdvantage mileage reinstated for a wholly unused AAdvantage award ticket and if the ticket has not expired
- The reinstatement charge is $150 per account for the first award ticket.
- Additional award tickets reinstated to the same account at the same time will have a $25 charge per ticket
- This fee will be waived for Executive Platinum (and Concierge Key) members using miles from their account
Expired miles may also be reinstated within an 18 month period of time, but these will generally require a reinstatement fee or a reingagement requirement that will require certain levels of AA travel. There’s no other way known to reactivate an account with miles reinstated, though it’s theoretically possible to petition AAdvantage customer service for mercy in force majeure issues (e.g. military deployment or other condition beyond one’s control). Contact AA for your specific situation.
AA award miles reinstatement / redeposit fees, issues, questions thru 30 Jun 2020
Jun 13, 2019, 4:37 pm
#421
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,527
Definitely was not putting the number in proactively when the reservation was made on the website, so that's on me. Because the miles on those routes were small, and the Miles balance steadily increasing incrementally on the card, it seemed "about right". I just didn't realize until this afternoon it was only from the purchase $$. *Sigh*
How far can I go back to submit the uncredited miles?
How far can I go back to submit the uncredited miles?
https://www.aa.com/i18nForward.do?lo...stingMiles.jsp
Jun 13, 2019, 11:10 pm
#422
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,380
Thanks Guv. Submitted my meager AA total of 15K miles from the past year. They each posted within seconds.
Jun 14, 2019, 11:28 am
#423
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,527
Jun 14, 2019, 11:37 am
#424
Join Date: Jul 2009
Posts: 147
Avoiding award redeposit fee
Does this strategy work to avoid the award redeposit fee? Have an award reservation for a group of people and one person is unable to go. I believe AA will allow me to do a no cost change of that person to their own PNR for future travel with the same city pair. If I change to a date far enough in the future and a decent schedule change occurs, would they then allow the ticket to be canceled?
I'm Gold but I don't think that matters on this.
I'm Gold but I don't think that matters on this.
Jun 14, 2019, 11:46 am
#425
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,527
Does this strategy work to avoid the award redeposit fee? Have an award reservation for a group of people and one person is unable to go. I believe AA will allow me to do a no cost change of that person to their own PNR for future travel with the same city pair. If I change to a date far enough in the future and a decent schedule change occurs, would they then allow the ticket to be canceled?
I'm Gold but I don't think that matters on this.
I'm Gold but I don't think that matters on this.
Note: AA will always allow you to cancel an award ticket, but that's not what you're interested in. You want circumstances that allow for a free redeposit of the associated miles.
Jun 14, 2019, 11:52 am
#426
Join Date: Jul 2009
Posts: 147
Thank you for the quick reply. We'll see what happens with future schedules, and if a significant schedule change does not occur, I will cancel and pay the redeposit fee.
Jun 14, 2019, 1:59 pm
#427
Join Date: Apr 2019
Location: Seattle, WA
Programs: AS 100K, AA EXP, Hyatt Globalist, Marriott Plat, Hilton Diamond
Posts: 294
If American does replace fixed-price Saver awards with dynamic pricing, free changes will be effectively dead. Maybe then AA will be willing to make a redeposit fee exception since flights were booked under the expectation of free date changes?
Not that I wish for you that that happens. Sorry.
Not that I wish for you that that happens. Sorry.
Aug 22, 2019, 9:29 am
#428
Join Date: Mar 2019
Programs: American Airlines
Posts: 100
I found LAX-JFK U space two months from now that I want to book for a family member with miles from my account. Not entirely sure if they'll be able to fly it, but I'm also loathe to not book it while I have the opportunity.
They don't have AA status. I'm EXP.
If I end up canceling the ticket, will the reinstatement fee be waived since the miles were from an EXP account or will the fee apply since the person flying doesn't have AA status?
I've browsed back in the thread and didn't find anything addressing this situation. Would appreciate any help.
They don't have AA status. I'm EXP.
If I end up canceling the ticket, will the reinstatement fee be waived since the miles were from an EXP account or will the fee apply since the person flying doesn't have AA status?
I've browsed back in the thread and didn't find anything addressing this situation. Would appreciate any help.
Aug 22, 2019, 11:57 am
#429
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,438
I found LAX-JFK U space two months from now that I want to book for a family member with miles from my account. Not entirely sure if they'll be able to fly it, but I'm also loathe to not book it while I have the opportunity.
They don't have AA status. I'm EXP.
If I end up canceling the ticket, will the reinstatement fee be waived since the miles were from an EXP account or will the fee apply since the person flying doesn't have AA status?
I've browsed back in the thread and didn't find anything addressing this situation. Would appreciate any help.
They don't have AA status. I'm EXP.
If I end up canceling the ticket, will the reinstatement fee be waived since the miles were from an EXP account or will the fee apply since the person flying doesn't have AA status?
I've browsed back in the thread and didn't find anything addressing this situation. Would appreciate any help.
Oct 7, 2019, 12:38 pm
#430
Join Date: Jul 2013
Posts: 129
Avoiding $150 Redeposit Fee - Change in departure time (to merge)
I am familiar with AA's policy on award changes to origin/destination and the $150 redeposit fee. I am looking to change my destination (same origin) and I just noticed that my flight departure time varies from the original time listed in my confirmation email. The difference is only 5 minutes (0650 vs 0655), but am I correct in assuming this will allow me to cancel the award and redeposit the miles without the $150 fee?
Oct 7, 2019, 12:41 pm
#431
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
Five minutes shouldn't be nearly enough of a schedule change.
Oct 7, 2019, 1:48 pm
#433
Join Date: Jul 2016
Location: ORD
Programs: AA PLT PRO
Posts: 34
Don't quote me on this but I think the policy is they would allow a no-fee change / refund if the schedule change is over 1 hour.
A couple of years ago I booked a flight on a wrong date but luckily found out the scheduled changed by an hour so I was able to change the flight to the correct date.
Oct 7, 2019, 1:53 pm
#434
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Schedule changes: On international awards, schedule changes of two hours or longer, or those breaking connections by bringing them below MCT / minimum connection times, flight cancellations, generally may be cancelled and redeposited without fees, or engender greater flexibility in changes.
Voluntary Award Change / changes: date, time, routing, airline, co-terminal, etc.
Voluntary Award Change / changes: date, time, routing, airline, co-terminal, etc.
