Mar 20, 2016, 9:00 pm
Last edit by: JDiver
Award Reinstatement / Miles Redeposit / Expired Miles Reinstatement (Awards secured by 30 June 2020)
NOTE: This thread is obsolescent, and doesn’t apply to awards secured after 30 June 2020. See this thread for changes in effect 1 July 2020.
AAdvantage award reinstatement / reissuance charges Link
Prior to ticketing, you may change your AAdvantage travel award reservations with no charge incurred for a number of stipulated changes. However, if your tickets are reissued after the original ticketing, a charge may apply for each ticket. This service charge is paid at the time your ticket is reissued and is subject to change without notice. Upgrade, companion and discount award travel is subject to restrictions of fare purchased.
AAdvantage miles will be reinstated for unused and unexpired awards upon payment of a processing fee. For each additional award reinstatement from the same account at the same time, an additional charge will be collected. These charges are payable by credit card. Gift cards may not be used.
Expired tickets will not be reinstated. If a portion of the miles used to claim an award ticket has expired, only those miles that have not expired will be reinstated. Partially used tickets will not be reinstated.
Prior to ticketing, you may change your AAdvantage travel award reservations with no charge incurred for a number of stipulated changes. However, if your tickets are reissued after the original ticketing, a charge may apply for each ticket. This service charge is paid at the time your ticket is reissued and is subject to change without notice. Upgrade, companion and discount award travel is subject to restrictions of fare purchased.
AAdvantage miles will be reinstated for unused and unexpired awards upon payment of a processing fee. For each additional award reinstatement from the same account at the same time, an additional charge will be collected. These charges are payable by credit card. Gift cards may not be used.
Expired tickets will not be reinstated. If a portion of the miles used to claim an award ticket has expired, only those miles that have not expired will be reinstated. Partially used tickets will not be reinstated.
Reinstating flight awards Link
Contact American Airlines Reservations for assistance with canceling your flight award reservation and requesting mileage reinstatement.
You can request to have your AAdvantage mileage reinstated for a wholly unused AAdvantage award ticket and if the ticket has not expired
Contact American Airlines Reservations for assistance with canceling your flight award reservation and requesting mileage reinstatement.
You can request to have your AAdvantage mileage reinstated for a wholly unused AAdvantage award ticket and if the ticket has not expired
- The reinstatement charge is $150 per account for the first award ticket.
- Additional award tickets reinstated to the same account at the same time will have a $25 charge per ticket
- This fee will be waived for Executive Platinum (and Concierge Key) members using miles from their account
Expired miles may also be reinstated within an 18 month period of time, but these will generally require a reinstatement fee or a reingagement requirement that will require certain levels of AA travel. There’s no other way known to reactivate an account with miles reinstated, though it’s theoretically possible to petition AAdvantage customer service for mercy in force majeure issues (e.g. military deployment or other condition beyond one’s control). Contact AA for your specific situation.
AA award miles reinstatement / redeposit fees, issues, questions thru 30 Jun 2020
Aug 9, 2017, 1:55 pm
#316
Join Date: May 2011
Programs: AA EXP, DL Plat, VX Gold, VS Gold, HHonors Gold; SPG Gold; Marriott Gold
Posts: 238
Sorry if question already answered, but if i make an award reservation, how late can I cancel and get miles reinstated? Right up to departure time? (I am EXP so no fee to reinstate)
Aug 11, 2017, 7:56 am
#317
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,894
I had to cancel a flight where I had upgraded from J to F on a transcon with 15,000 miles. I called to get the miles back, and I discovered I had to pay $150 to get the miles reinstated.
Now I'm not sure if I want to pay. At $150, it is basically buying miles at a penny per mile, which is theoretically a good deal, but I don't know if I really need the miles. I have about 50,000 now and will add about 25,000 EQM across the rest of the year. Maybe it makes sense just to eat them.
Now I'm not sure if I want to pay. At $150, it is basically buying miles at a penny per mile, which is theoretically a good deal, but I don't know if I really need the miles. I have about 50,000 now and will add about 25,000 EQM across the rest of the year. Maybe it makes sense just to eat them.
Aug 12, 2017, 12:35 pm
#318
Join Date: May 2004
Programs: Various Programs of Interest & LT Collector.
Posts: 1,483
Does the award redemption apply to AA Partners booked on AA?
This might be a silly question to many people but I wasn't sure of the answer and would appreciate the help on it.
I'm starting to look at award reservations for our family of 4 going from PDX to France next Summer.
AA has saver availability for 3 people on flights AS2589, BA2278, followed by BA362.
Does the $150 + $25 per additional passenger reinstatement fee on a ticket apply to this even with it being flights on partners? If so, I'll probably speculatively book them and would cancel/reinstate if I find something better later.
Thanks so much for the help...
I'm starting to look at award reservations for our family of 4 going from PDX to France next Summer.
AA has saver availability for 3 people on flights AS2589, BA2278, followed by BA362.
Does the $150 + $25 per additional passenger reinstatement fee on a ticket apply to this even with it being flights on partners? If so, I'll probably speculatively book them and would cancel/reinstate if I find something better later.
Thanks so much for the help...
Aug 12, 2017, 12:37 pm
#319
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,581
The award redeposit fee is the same regardless which carrier you have booked
If the 4 tickets are all booked using miles from the same account, then would be $150 for the 1st award and $25 for subsequent awards
If the 4 tickets are all booked using miles from the same account, then would be $150 for the 1st award and $25 for subsequent awards
Last edited by Dave Noble; Aug 12, 2017 at 2:45 pm
Aug 12, 2017, 1:02 pm
#320
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Aug 18, 2017, 6:31 am
#322
Join Date: Jun 2009
Posts: 2,135
Redeposit fees exception (to merge)
guys - I've booked 3 passengers on separate PNR's using AA miles for an international trip flying on a partner airline. The redeposit fees will be $450 ($150 for each PNR). Does american make exceptions for events like a pregnancy (discovered after the ticket was booked) and if the doctor provides an unsafe to fly letter or they only provide exceptions for much graver incidents
Thanks
Thanks
Aug 18, 2017, 6:57 am
#323
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
guys - I've booked 3 passengers on separate PNR's using AA miles for an international trip flying on a partner airline. The redeposit fees will be $450 ($150 for each PNR). Does american make exceptions for events like a pregnancy (discovered after the ticket was booked) and if the doctor provides an unsafe to fly letter or they only provide exceptions for much graver incidents
Thanks
Thanks
Aug 18, 2017, 7:02 am
#324
Join Date: Jun 2009
Posts: 2,135
I booked my tickets on the 1st day possible so change is not an option since I've reached the 12 month limit
Aug 18, 2017, 8:00 am
#325
Join Date: Nov 2001
Programs: AA PLT 2MM, UA Silver, HHonors Gold, Marriott Titanium, IHG Platinum
Posts: 232
what credit card did you use to pay the taxes on the award tickets? did the credit card have Trip Cancellation Insurance as a benefit that would cover the change/redeposit fee?
Aug 18, 2017, 8:30 am
#326
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,466
guys - I've booked 3 passengers on separate PNR's using AA miles for an international trip flying on a partner airline. The redeposit fees will be $450 ($150 for each PNR). Does american make exceptions for events like a pregnancy (discovered after the ticket was booked) and if the doctor provides an unsafe to fly letter or they only provide exceptions for much graver incidents
Thanks
Thanks
Its $150 for the first award and $25 for each subsequent award redeposited to the same account at the same time.
Aug 21, 2017, 9:33 am
#327
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,449
I have an AA-only J award for Asia 2 - US travel. If I were to change it to a CX F award, would the redeposit charge be waived in light of the upcabin, similar to how the change fee is waived when upcabining on revenue tickets?
Aug 21, 2017, 10:54 am
#328
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Oct 3, 2017, 6:58 am
#329
Join Date: May 2012
Location: SFO, LHR, MOW
Programs: AA Plat, TK*G, Hilton Diamond, IHG Plat, etc
Posts: 86
I have an international (JFK-HEL-SVO) partner (AY) award. If I no-show for it,
(1) can I change it to a future date with no fee as long as it is the same routing and within ticket validity (365 from issuance)?
(2) can I pay the $150 reinstatement fee and get the miles back as long as I request reinstatement within ticket validity (365 from issuance)?
or is the ticket validity not 365 from issuance, but actually through day of departure?
Thanks!
(1) can I change it to a future date with no fee as long as it is the same routing and within ticket validity (365 from issuance)?
(2) can I pay the $150 reinstatement fee and get the miles back as long as I request reinstatement within ticket validity (365 from issuance)?
or is the ticket validity not 365 from issuance, but actually through day of departure?
Thanks!
Oct 10, 2017, 12:27 pm
#330
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
If I book an award for someone else with my miles, and they need to make a change which requires redeposit, will the miles be redeposited into my account, or theirs? If the former, do I need to be on the line as well, which was required for the initial booking?