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FAQ: Skipping Segment, Hidden City / Point Beyond / Throw Away Ticketing (master thd)

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Old Apr 18, 2013, 9:20 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
FAQ: "Missing" or "Skipping Segments": Hidden City, Point Beyond and Throw Away Ticketing
Q. What will happen if I "skip" a segment?
A. Skipping an intermediate or end segment is most often referred to as "Hidden City / Point Beyond Ticketing" by American Airlines, and “skiplagging” by others; doing so invalidates the contract you have with AA regarding your ticket. AA will at least cancel the remaining segments. If the reason for missing a segment is to drop the last segment to save money on a more expensive ticket to the intermediate destination, it is called a "Hidden City / Point Beyond" ticket. American Airlines states, in the Conditions of Carriage (and more existentially in Tariff Rule 100AA):

American specifically prohibits the practices commonly known as:
Hidden City/Point Beyond Ticketing: Purchase of a fare from a point before the passenger's actual origin or to a point beyond the passenger's actual destination.
Link to American Airlines Conditions of Carriage, Ticket Validity.

Q. What about buying a round trip and not flying the return?
"Throw away" ticketing, that is purchasing a less expensive round trip ticket with the intent of not flying the return segments ("throwing away" the return tickets) is similarly frowned upon, but may be acted upon - particularly if this becomes frequent or a pattern

Q. Do American Airlines Corporate Security / AAdvantage Fraud have people and algorithms running in the background that check for these?
Assuredly, yes. Can people be found liable for fees and/or lose their accounts / status / miles? Yes, we have had many reports on FT, and the risk increases for repeaters. Can people be criminally or civilly prosecuted? Doubtful. (Link to article on Contract Fraud.)

Q. Would I get in trouble skipping the final segment?
A. Possibly not, if you don't do this on other than the rare occasion, but there is risk.

Q. Can I short check my baggage?
A. In most cases, you may find it difficult, unless you have an overnight connection, must retrieve your baggage for customs or because your connection does not offer interlining of baggage.

Q. Will I get my EQ and Award Miles.
You will likely accrue miles for the segments you actually flew. But “skiplagging” could result in miles confiscation and potentially account closure.

Q. Can I claim the residual value for the unused segment?
Au contraire; with a hidden city / point beyond ticket, you owe AA money under their rules. United and Lufthansa have billed skiplaggers, AA may have.

Q. What has AA said they can do to me about hidden city or throwaway ticketing?
“Passengers who attempt to use hidden city tickets may be denied boarding, have the remainder of their ticket confiscated and may be assessed the difference between the fare paid and the lowest applicable fare.”
A highly recommended article on this topic is 3 Words on Hidden City Ticketing: Don’t Do It (link) from ExpertFlyer, 27 Feb 2019.

Archived older posts may be read here.

For Conditions of Carriage - Ticket Validity and Letter used by AA:
AA Hidden City and Point Beyond Ticketing:

Skipping an intermediate or end segment is referred to as "Hidden City / Point Beyond Ticketing" by American Airlines, and doing so invalidates the contract you have with AA regarding your ticket. AA will generally cancel the remaining segments, and if it is dropping the last segment to save money on a more expensive ticket to the intermediate destination, it is called the "Hidden City" ticket.

The entire Conditions of Carriage, the contract that governs your ticket (in additon to the Detailed Fare Rules attached to your fare class and readable prior to purchase), are here: CONDITIONS OF CARRIAGE.

The specific language regarding Hidden City and Point Beyond Ticketing is here:
TICKET VALIDITY - COMPLIANCE WITH TERMS AND CONDITIONS OF SALE

Tickets are valid for travel only when used in accordance with all terms and conditions of sale. Terms and conditions of sale include but are not limited to:
  1. The passenger's itinerary, as stated on the ticket or in the passenger's reservation record,
    • Any requirement that the passenger stay over a specified date or length of time (for example, Saturday night or weekend) at the destination specified on the ticket.
    • Any special purpose or status (for example, age in the case of senior citizen or children's discounts, military status in the case of a military fare, official government business in the case of a government fare, or attendance at a qualified event in the case of a meeting or convention fare) that entitles the passenger to a special or reduced rate, or
    • Any other requirement associated with the passenger's fare level.
Unless a ticket is reissued by American or its authorized agent upon payment of applicable charges, or an authorized representative of American waives applicable restrictions in writing, a ticket is invalid:
  1. If used for travel to a destination other than that specified on the ticket,
    • If the passenger fails to comply with applicable stay-over requirements,
    • If the passenger does not meet the purpose or status requirement associated with the fare category on the ticket, or
    • If American determines that the ticket has been purchased or used in a manner designed to circumvent applicable fare rules.
American specifically prohibits the practices commonly known as:
  • Back to Back Ticketing: The combination of two or more roundtrip excursion fares end to end for the purpose of circumventing minimum stay requirements.
  • Throwaway Ticketing: The usage of roundtrip excursion fare for one-way travel, and
  • Hidden City/Point Beyond Ticketing: Purchase of a fare from a point before the passenger's actual origin or to a point beyond the passenger's actual destination.
  • Duplicate and Impossible/Illogical Bookings: Duplicate or impossible/illogical American Airlines bookings are prohibited without prior authorization from American Airlines. A duplicate or impossible/illogical booking includes, but is not limited to, bookings for the same passenger on flights traveling on or about the same date between one or more of the same or nearby origin and/or destination (such as JFKDFW and LGADFW or DFWLAX and DFWONT), or bookings with connections that depart before the arrival of the inbound flight.
  • Fraudulent, Fictitious and Abusive Bookings: Fraudulent, fictitious and/or abusive bookings are prohibited. These types of bookings are defined as any bookings made without having been requested by or on behalf of the named passenger. Additionally, creating bookings to hold or block seats for the purpose of obtaining lower fares, AAdvantage award inventory, or upgrades that may not otherwise be available, or to circumvent any of American Airlines' fare rules or policies, is prohibited without prior authorization from American Airlines.

Where a ticket is invalidated as the result of the passenger's non-compliance with any term or condition of sale, American has the right in its sole discretion to:
  1. Cancel any remaining portion of the passenger's itinerary,
    • Confiscate unused flight coupons,
    • Refuse to board the passenger or check the passenger's luggage, or
    • Assess the passenger for the reasonable remaining value of the ticket, which shall be no less than the difference between the fare actually paid and the lowest fare applicable to the passenger's actual itinerary
Sample letter from American Airlines on Hidden City Ticketing:

Dear ,

Let me take the opportunity to clarify American Airlines position on hidden city or point beyond ticketing. Purchasing a ticket to a point beyond the actual destination and getting off the aircraft at the connecting point is unethical (sic). It is tantamount to switching price tags to obtain a lower price on goods sold at department stores. Passengers who attempt to use hidden city tickets may be denied boarding, have the remainder of their ticket confiscated and may be assessed the difference between the fare paid and the lowest applicable fare.

Because we compete with other airlines with different route structures, we sometimes find it necessary to give a traveler who is traveling beyond a connecting point a better price than travelers who are just traveling to the connecting point. For example, a passenger who is traveling to Austin, Texas from Los Angeles can go on one airline via Phoenix for a price that is lower than the cost of traveling on American between Los Angeles and Dallas. If we want to offer the same price to Austin as the other airline, but the only way we can get travelers there is via Dallas, we find ourselves charging the Austin passengers less than the Dallas passengers.

Although the issuance and usage of hidden city tickets is not illegal in the sense that one could be fined or sent to jail by the government, it is unethical and a breach of a passengers (sic) contract with AA. Both tariff rule 100AA and American's Condition of Carriage, which are incorporated into every ticket sold by American as part of our agreement to carry the passenger named on the ticket, bar hidden city ticketing. In addition, it violates the agencies' contract to act as an agent for American Airlines.

If American Airlines continues to lose revenue as a result of hidden city transactions, the fares we charge must inevitably rise.

Sincerely,
In August 2020 AA went after user HappyInTheAir561 for Hidden City Ticketing, demanding payment of $2,500 or permanent closure of his AAdvantage account and loss of 600,000 miles balance. Below is the letter (missing is the 2,500 quote), and there is an entire thread about it here: https://www.flyertalk.com/forum/amer...rmination.html The user says he ultimately paid the money.
Mr. XXXX,

As an analyst with American Airlines, one of my responsibilities is investigating violations of the General AAdvantage® Program Conditions. An audit of your AAdvantage account, determined that you have engaged in the practice known as ‘Hidden City ticketing’; the purchase of a fare to a point beyond your actual destination. Hidden city ticketing is explicitly defined in AA’s Conditions of Carriage as a violation of ticket validity. The Terms and Conditions of the AAdvantage program further state that compliance with the Conditions of Carriage is compulsory for participation in the AAdvantage program. As such, AAdvantage account XXXXXX is restricted, pending the outcome of our investigation. You may review the terms and conditions of the AAdvantage ® program (several parts of the terms and conditions are noted below) by clicking the link below or by copying and pasting it into your browser.

The audit of your account XXXXXwas completed on August xx, 2020. The following reservations were not issued in compliance with the AAdvantage Terms & Conditions, Conditions of Carriage or AA.com Site Usage policy:

52 HIDDEN CITY TICKETS (Included each one of the flights they believe is a hidden city ticket)

Not unlike other commodities, airline seats are market priced. A seat on a non-stop flight is a premium product and commands a higher price. Seats in connecting markets must be priced competitively and hence can be substantially cheaper. The ill-effects of point beyond ticketing are two-fold; the customer receives the flight for a price for which they aren’t entitled and a seat is spoiled on the separate connecting flight. An airline ticket constitutes a contract and the terms of that contract are stated explicitly in the Conditions of Carriage. Please see excerpts below.

Mr.XXXXX, these actions have resulted in clear and considerable losses to American Airlines. In addition to our loss for the travel provided, tickets booked through prohibited practices are considered fraudulent, and therefore not eligible to accrue mileage. In this case, our loss is further compounded through the Elite mileage accruals, benefits, and services used that were not otherwise available. Generally, violations of this nature subject the AAdvantage account to termination. However, we are willing to provide you with an opportunity to restore an equitable relationship through restitution for the loss on your identified travel.

You may respond to this message by 3pm, CST, Friday, August 31, 2020 stating you would like to bring your account back to good standing. At that time, the segments will be re-priced based on your intended travel and we will send you the information so that you may make the appropriate reimbursement for the travel provided. Failure to return the account to good standing or to reply, will result in the termination of your AAdvantage® membership and all its benefits, including all remaining AAdvantage® miles in your account and any award tickets issued from it.
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FAQ: Skipping Segment, Hidden City / Point Beyond / Throw Away Ticketing (master thd)

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Old May 28, 2017, 3:19 pm
  #121  
 
Join Date: Dec 2007
Location: Portland
Programs: MVPGold 75K
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Originally Posted by Colin
At HNL, say to the AA check-in agent "please tag my bags to LHR. There is a complicated terminal change at LHR AA to BA where I have had bad luck with luggage. I'll collect my own bags from AA at T3 and check-in again with BA at T5."

Very, very likely to not be a problem.
felicidad76 is offline  
Old Jun 13, 2017, 6:18 pm
  #122  
 
Join Date: Oct 2014
Posts: 264
Aeromexico Throw Away Ticket--Problems?

Oops-wrong thread.

Last edited by mykel67; Jun 13, 2017 at 6:22 pm Reason: Wrong thread
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Old Jun 15, 2017, 11:52 am
  #123  
 
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Today the day has come where I am going to start my MIA-MAD-DOH-CAI flight which I plan on throwing away the MAD-DOH-CAI flight like I mentioned in here a few months back. I had asked everyone on here if there was a trick to short check my bags and earn the miles for MAD-DOH-CAI which would have been a nice amount of miles and good for EQM and EQD.

Interestingly, with the recent events between Qatar and other gulf countries as well as Egypt, my MAD-DOH-CAI flight is no longer confirmed. So I should be able to check my bags from MIA-MAD.

I was curious if anyone had a tip on how to best gain from this issue? Whether it be a flight credit, refund, etc.?

Thanks in advance.
hfnole is offline  
Old Jun 15, 2017, 12:06 pm
  #124  
 
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I probably should have mentioned this is a QR marketed ticket and AA operates only the MIA-MAD.
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Old Jun 28, 2017, 2:03 pm
  #125  
 
Join Date: Dec 2016
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Quick question

Assume one flyer has an AA-issued round trip BCN-LHR-JFK ticket. The final leg (return) is LHR-BCN on British Airways.

Booking shows AA's Advantage number.

But the booking also appear on BA's web site.

Q:Is there a way to change the FF number from AA to BA for the final leg (LHR-BCN) if the flyer intends on skipping the flight?

Thank youi
zip10001 is online now  
Old Jul 2, 2017, 2:56 pm
  #126  
 
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,811
Originally Posted by hfnole
Today the day has come where I am going to start my MIA-MAD-DOH-CAI flight which I plan on throwing away the MAD-DOH-CAI flight like I mentioned in here a few months back. I had asked everyone on here if there was a trick to short check my bags and earn the miles for MAD-DOH-CAI which would have been a nice amount of miles and good for EQM and EQD.

Interestingly, with the recent events between Qatar and other gulf countries as well as Egypt, my MAD-DOH-CAI flight is no longer confirmed. So I should be able to check my bags from MIA-MAD.

I was curious if anyone had a tip on how to best gain from this issue? Whether it be a flight credit, refund, etc.?

Thanks in advance.
Originally Posted by hfnole
I probably should have mentioned this is a QR marketed ticket and AA operates only the MIA-MAD.
I expect that DOH-CAI is no longer flying due to the political situation. Since this is a QR ticket, they may have already found you an alternate MIA...CAI routing. But whether they have or not, and whether or not you wanted to drop segments, you need to contact them. Under the circumstances, I'm sure they'll be flexible.

In any case, this is not an AA question.
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Old Jul 2, 2017, 2:59 pm
  #127  
 
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Originally Posted by zip10001
Assume one flyer has an AA-issued round trip BCN-LHR-JFK ticket. The final leg (return) is LHR-BCN on British Airways.

Booking shows AA's Advantage number.

But the booking also appear on BA's web site.

Q:Is there a way to change the FF number from AA to BA for the final leg (LHR-BCN) if the flyer intends on skipping the flight?

Thank youi
Why would you want to change it, if you're going to drop the segment? If you want to hide from AA the fact that you dropped, that wouldn't work.
SpammersAreScum is offline  
Old Aug 3, 2017, 9:36 pm
  #128  
 
Join Date: Apr 2017
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Can I skip an outbound segment if the airline fails?

According to Google Flights, ORD-FCO-SOF-LHR-ORD in J is priced at $1923 for dates next March.

The TATL legs are on AA, FCO-SOF would be operated by Alitalia and SOF-LHR by BA. Google Flights says I can book the whole thing by calling AA. If I were to buy this, and Alitalia were to fail, could I just stay in Rome the whole week and fly one way to SOF to catch the return, or could they make me accept an alternative flight to SOF on the outbound?
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Old Aug 4, 2017, 5:18 am
  #129  
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Originally Posted by goldmarch
According to Google Flights, ORD-FCO-SOF-LHR-ORD in J is priced at $1923 for dates next March.

The TATL legs are on AA, FCO-SOF would be operated by Alitalia and SOF-LHR by BA. Google Flights says I can book the whole thing by calling AA. If I were to buy this, and Alitalia were to fail, could I just stay in Rome the whole week and fly one way to SOF to catch the return, or could they make me accept an alternative flight to SOF on the outbound?
If you were to book it and Alitalia were to fail, then AA would be happy to just "delete" that segment from your itinerary and let you find your own transportation to SOF.

If you really have no desire to travel to SOF, under these hypothetical circumstances a good AAgent would probably also let you drop the SOF-LHR segment, or possibly change your return to just FCO-ORD.
JJeffrey is offline  
Old Aug 15, 2017, 5:12 pm
  #130  
 
Join Date: Sep 2010
Posts: 34
Will AA come after me for change fee? (throw away ticketing)

I have a rt domestic ticket that cost $175. My plans have changed, and I probably won't use the return portion. I talked to AA, and was told that i needed to change the rez to one way, which after a $200 change fee would cost me an additional $80.
1) what if I just keep the existing rez, fly the outbound, and simply no show for the return? Would AA try to collect the $80 after the fact?
2) i discussed this with an AA reservation agent. Is it possible/likely that she noted my circumstances in my record?

For those who see this as a moral issue, it is (barely) possible things could change such that I would indeed want to use the original return. I would rather not give up that option.
orville nmn wright is offline  
Old Aug 15, 2017, 5:18 pm
  #131  
 
Join Date: Jul 2001
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Just throw away the return

Originally Posted by orville nmn wright
I have a rt domestic ticket that cost $175. My plans have changed, and I probably won't use the return portion. I talked to AA, and was told that i needed to change the rez to one way, which after a $200 change fee would cost me an additional $80.
1) what if I just keep the existing rez, fly the outbound, and simply no show for the return? Would AA try to collect the $80 after the fact?
2) i discussed this with an AA reservation agent. Is it possible/likely that she noted my circumstances in my record?

For those who see this as a moral issue, it is (barely) possible things could change such that I would indeed want to use the original return. I would rather not give up that option.
AAExecPlatFlier is offline  
Old Aug 15, 2017, 5:24 pm
  #132  
 
Join Date: Dec 2008
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Posts: 782
Agree. Don't make a habit out of it. But if you "miss a flight" and just say nothing and do nothing you are fine.
AAExpDFW is offline  
Old Aug 15, 2017, 6:51 pm
  #133  
Moderator: American AAdvantage
 
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You should be just fine. If you did this often, that could be a problem.
JDiver is offline  
Old Aug 15, 2017, 7:17 pm
  #134  
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No moral issue. It is a business transaction with business risk.

As noted, don't do this often. More importantly, don't discuss it with AA and ask about specific consequences. The COC and fare rules are clear on this and no agent has the ability to vary them. So asking about it does nothing for you.
Often1 is offline  
Old Aug 15, 2017, 7:36 pm
  #135  
 
Join Date: Apr 2012
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Posts: 3,525
What's with all the moral and "don't make a habit of this" talk on here?

If this is indeed just a simple domestic rt as OP notes, this isn't hidden city ticketing. OP's already did AA a favor. AA should have let OP cancel the return so they could resell it.
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