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FAQ: Skipping Segment, Hidden City / Point Beyond / Throw Away Ticketing (master thd)

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Old Apr 18, 2013, 9:20 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
FAQ: "Missing" or "Skipping Segments": Hidden City, Point Beyond and Throw Away Ticketing
Q. What will happen if I "skip" a segment?
A. Skipping an intermediate or end segment is most often referred to as "Hidden City / Point Beyond Ticketing" by American Airlines, and “skiplagging” by others; doing so invalidates the contract you have with AA regarding your ticket. AA will at least cancel the remaining segments. If the reason for missing a segment is to drop the last segment to save money on a more expensive ticket to the intermediate destination, it is called a "Hidden City / Point Beyond" ticket. American Airlines states, in the Conditions of Carriage (and more existentially in Tariff Rule 100AA):

American specifically prohibits the practices commonly known as:
Hidden City/Point Beyond Ticketing: Purchase of a fare from a point before the passenger's actual origin or to a point beyond the passenger's actual destination.
Link to American Airlines Conditions of Carriage, Ticket Validity.

Q. What about buying a round trip and not flying the return?
"Throw away" ticketing, that is purchasing a less expensive round trip ticket with the intent of not flying the return segments ("throwing away" the return tickets) is similarly frowned upon, but may be acted upon - particularly if this becomes frequent or a pattern

Q. Do American Airlines Corporate Security / AAdvantage Fraud have people and algorithms running in the background that check for these?
Assuredly, yes. Can people be found liable for fees and/or lose their accounts / status / miles? Yes, we have had many reports on FT, and the risk increases for repeaters. Can people be criminally or civilly prosecuted? Doubtful. (Link to article on Contract Fraud.)

Q. Would I get in trouble skipping the final segment?
A. Possibly not, if you don't do this on other than the rare occasion, but there is risk.

Q. Can I short check my baggage?
A. In most cases, you may find it difficult, unless you have an overnight connection, must retrieve your baggage for customs or because your connection does not offer interlining of baggage.

Q. Will I get my EQ and Award Miles.
You will likely accrue miles for the segments you actually flew. But “skiplagging” could result in miles confiscation and potentially account closure.

Q. Can I claim the residual value for the unused segment?
Au contraire; with a hidden city / point beyond ticket, you owe AA money under their rules. United and Lufthansa have billed skiplaggers, AA may have.

Q. What has AA said they can do to me about hidden city or throwaway ticketing?
“Passengers who attempt to use hidden city tickets may be denied boarding, have the remainder of their ticket confiscated and may be assessed the difference between the fare paid and the lowest applicable fare.”
A highly recommended article on this topic is 3 Words on Hidden City Ticketing: Don’t Do It (link) from ExpertFlyer, 27 Feb 2019.

Archived older posts may be read here.

For Conditions of Carriage - Ticket Validity and Letter used by AA:
AA Hidden City and Point Beyond Ticketing:

Skipping an intermediate or end segment is referred to as "Hidden City / Point Beyond Ticketing" by American Airlines, and doing so invalidates the contract you have with AA regarding your ticket. AA will generally cancel the remaining segments, and if it is dropping the last segment to save money on a more expensive ticket to the intermediate destination, it is called the "Hidden City" ticket.

The entire Conditions of Carriage, the contract that governs your ticket (in additon to the Detailed Fare Rules attached to your fare class and readable prior to purchase), are here: CONDITIONS OF CARRIAGE.

The specific language regarding Hidden City and Point Beyond Ticketing is here:
TICKET VALIDITY - COMPLIANCE WITH TERMS AND CONDITIONS OF SALE

Tickets are valid for travel only when used in accordance with all terms and conditions of sale. Terms and conditions of sale include but are not limited to:
  1. The passenger's itinerary, as stated on the ticket or in the passenger's reservation record,
    • Any requirement that the passenger stay over a specified date or length of time (for example, Saturday night or weekend) at the destination specified on the ticket.
    • Any special purpose or status (for example, age in the case of senior citizen or children's discounts, military status in the case of a military fare, official government business in the case of a government fare, or attendance at a qualified event in the case of a meeting or convention fare) that entitles the passenger to a special or reduced rate, or
    • Any other requirement associated with the passenger's fare level.
Unless a ticket is reissued by American or its authorized agent upon payment of applicable charges, or an authorized representative of American waives applicable restrictions in writing, a ticket is invalid:
  1. If used for travel to a destination other than that specified on the ticket,
    • If the passenger fails to comply with applicable stay-over requirements,
    • If the passenger does not meet the purpose or status requirement associated with the fare category on the ticket, or
    • If American determines that the ticket has been purchased or used in a manner designed to circumvent applicable fare rules.
American specifically prohibits the practices commonly known as:
  • Back to Back Ticketing: The combination of two or more roundtrip excursion fares end to end for the purpose of circumventing minimum stay requirements.
  • Throwaway Ticketing: The usage of roundtrip excursion fare for one-way travel, and
  • Hidden City/Point Beyond Ticketing: Purchase of a fare from a point before the passenger's actual origin or to a point beyond the passenger's actual destination.
  • Duplicate and Impossible/Illogical Bookings: Duplicate or impossible/illogical American Airlines bookings are prohibited without prior authorization from American Airlines. A duplicate or impossible/illogical booking includes, but is not limited to, bookings for the same passenger on flights traveling on or about the same date between one or more of the same or nearby origin and/or destination (such as JFKDFW and LGADFW or DFWLAX and DFWONT), or bookings with connections that depart before the arrival of the inbound flight.
  • Fraudulent, Fictitious and Abusive Bookings: Fraudulent, fictitious and/or abusive bookings are prohibited. These types of bookings are defined as any bookings made without having been requested by or on behalf of the named passenger. Additionally, creating bookings to hold or block seats for the purpose of obtaining lower fares, AAdvantage award inventory, or upgrades that may not otherwise be available, or to circumvent any of American Airlines' fare rules or policies, is prohibited without prior authorization from American Airlines.

Where a ticket is invalidated as the result of the passenger's non-compliance with any term or condition of sale, American has the right in its sole discretion to:
  1. Cancel any remaining portion of the passenger's itinerary,
    • Confiscate unused flight coupons,
    • Refuse to board the passenger or check the passenger's luggage, or
    • Assess the passenger for the reasonable remaining value of the ticket, which shall be no less than the difference between the fare actually paid and the lowest fare applicable to the passenger's actual itinerary
Sample letter from American Airlines on Hidden City Ticketing:

Dear ,

Let me take the opportunity to clarify American Airlines position on hidden city or point beyond ticketing. Purchasing a ticket to a point beyond the actual destination and getting off the aircraft at the connecting point is unethical (sic). It is tantamount to switching price tags to obtain a lower price on goods sold at department stores. Passengers who attempt to use hidden city tickets may be denied boarding, have the remainder of their ticket confiscated and may be assessed the difference between the fare paid and the lowest applicable fare.

Because we compete with other airlines with different route structures, we sometimes find it necessary to give a traveler who is traveling beyond a connecting point a better price than travelers who are just traveling to the connecting point. For example, a passenger who is traveling to Austin, Texas from Los Angeles can go on one airline via Phoenix for a price that is lower than the cost of traveling on American between Los Angeles and Dallas. If we want to offer the same price to Austin as the other airline, but the only way we can get travelers there is via Dallas, we find ourselves charging the Austin passengers less than the Dallas passengers.

Although the issuance and usage of hidden city tickets is not illegal in the sense that one could be fined or sent to jail by the government, it is unethical and a breach of a passengers (sic) contract with AA. Both tariff rule 100AA and American's Condition of Carriage, which are incorporated into every ticket sold by American as part of our agreement to carry the passenger named on the ticket, bar hidden city ticketing. In addition, it violates the agencies' contract to act as an agent for American Airlines.

If American Airlines continues to lose revenue as a result of hidden city transactions, the fares we charge must inevitably rise.

Sincerely,
In August 2020 AA went after user HappyInTheAir561 for Hidden City Ticketing, demanding payment of $2,500 or permanent closure of his AAdvantage account and loss of 600,000 miles balance. Below is the letter (missing is the 2,500 quote), and there is an entire thread about it here: https://www.flyertalk.com/forum/amer...rmination.html The user says he ultimately paid the money.
Mr. XXXX,

As an analyst with American Airlines, one of my responsibilities is investigating violations of the General AAdvantage® Program Conditions. An audit of your AAdvantage account, determined that you have engaged in the practice known as ‘Hidden City ticketing’; the purchase of a fare to a point beyond your actual destination. Hidden city ticketing is explicitly defined in AA’s Conditions of Carriage as a violation of ticket validity. The Terms and Conditions of the AAdvantage program further state that compliance with the Conditions of Carriage is compulsory for participation in the AAdvantage program. As such, AAdvantage account XXXXXX is restricted, pending the outcome of our investigation. You may review the terms and conditions of the AAdvantage ® program (several parts of the terms and conditions are noted below) by clicking the link below or by copying and pasting it into your browser.

The audit of your account XXXXXwas completed on August xx, 2020. The following reservations were not issued in compliance with the AAdvantage Terms & Conditions, Conditions of Carriage or AA.com Site Usage policy:

52 HIDDEN CITY TICKETS (Included each one of the flights they believe is a hidden city ticket)

Not unlike other commodities, airline seats are market priced. A seat on a non-stop flight is a premium product and commands a higher price. Seats in connecting markets must be priced competitively and hence can be substantially cheaper. The ill-effects of point beyond ticketing are two-fold; the customer receives the flight for a price for which they aren’t entitled and a seat is spoiled on the separate connecting flight. An airline ticket constitutes a contract and the terms of that contract are stated explicitly in the Conditions of Carriage. Please see excerpts below.

Mr.XXXXX, these actions have resulted in clear and considerable losses to American Airlines. In addition to our loss for the travel provided, tickets booked through prohibited practices are considered fraudulent, and therefore not eligible to accrue mileage. In this case, our loss is further compounded through the Elite mileage accruals, benefits, and services used that were not otherwise available. Generally, violations of this nature subject the AAdvantage account to termination. However, we are willing to provide you with an opportunity to restore an equitable relationship through restitution for the loss on your identified travel.

You may respond to this message by 3pm, CST, Friday, August 31, 2020 stating you would like to bring your account back to good standing. At that time, the segments will be re-priced based on your intended travel and we will send you the information so that you may make the appropriate reimbursement for the travel provided. Failure to return the account to good standing or to reply, will result in the termination of your AAdvantage® membership and all its benefits, including all remaining AAdvantage® miles in your account and any award tickets issued from it.
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FAQ: Skipping Segment, Hidden City / Point Beyond / Throw Away Ticketing (master thd)

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Old Apr 1, 2017, 9:10 am
  #91  
 
Join Date: Apr 2017
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American Airlines newb asking about hidden city ticketing (to merge)

Hello all,

I'm booking an itinerary with American Airways for 3 flights. My final flight routes from Boston to Gothenburg via. London on BA, if I were to take the final flight from Boston to London, but not get on the flight from London to Gothenburg, would I be charged any no-show fees or be blacklisted from AA? I live near London so it would be much easier if I didn't have to go to Gothenburg!

Cheers
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Old Apr 1, 2017, 9:14 am
  #92  
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Don't

http://www.flyertalk.com/forum/briti...l#post28115490
I'll be using the old BA-outstation trick to keep costs low.
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Old Apr 1, 2017, 1:38 pm
  #93  
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Originally Posted by PipesnHalfs
Hello all,

I'm booking an itinerary with American Airways for 3 flights. My final flight routes from Boston to Gothenburg via. London on BA, if I were to take the final flight from Boston to London, but not get on the flight from London to Gothenburg, would I be charged any no-show fees or be blacklisted from AA? I live near London so it would be much easier if I didn't have to go to Gothenburg!

Cheers
Hidden city / point beyond ticketing is frowned upon by AA. Do it once, you might get away with it; do it severally, you might get some heat from AA. And needless to say, AA won't short check any baggage for you.

See the thread http://www.flyertalk.com/forum/ameri...aster-thd.html
, where this will soon be merged, and read the Wikipost at the top of the page.
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Old Apr 22, 2017, 5:51 pm
  #94  
 
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Skipping a leg on AA

I want to go to Hawaii the cheapest way possible. I'd found a round trip flight from san Diego to Maui for only $250 per person with AA but the catch is the stops inbound: san Diego to lax to Maui outbound Maui to san Francisco to lax to san Diego. I'm planning to flight to san Diego on southwest and use my points and companion pass to take advantage of the sale but what if on the way back I only take the fight from Maui to san Francisco and book my way back to ND on southwest from san Francisco instead of fighting out of san diego. So basically what will happened if I don't do san Francisco to lax to san Diego leg. I have over 500,000 AA advantage miles with AA and I don't want to get flag by AA.
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Old Apr 22, 2017, 5:57 pm
  #95  
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Your post is extraordinarily confusing.

Try just listing your flights in order if you want us to figure out what you are doing.

You can skip the last flight of any PNR without penalty. Do this only is you do not check a bag, or the bag will go to the final destination.

If you skip any other flight on the PNR, the rest will be cancelled.

Good luck, and Aloha!
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Old Apr 22, 2017, 6:01 pm
  #96  
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If you do this on the return and it's the last segment, AA won't care.

Be sure not to check bags because AA will check your bags through to SAN.

If you meant to suggest that the segment you are skipping is anything but the last, don't do it. The remaining segments will be cancelled.
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Old Apr 22, 2017, 7:05 pm
  #97  
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Originally Posted by Juan Sanchez
I want to go to Hawaii the cheapest way possible. I'd found a round trip flight from san Diego to Maui for only $250 per person with AA but the catch is the stops inbound: san Diego to lax to Maui outbound Maui to san Francisco to lax to san Diego. I'm planning to flight to san Diego on southwest and use my points and companion pass to take advantage of the sale but what if on the way back I only take the fight from Maui to san Francisco and book my way back to ND on southwest from san Francisco instead of fighting out of san diego. So basically what will happened if I don't do san Francisco to lax to san Diego leg. I have over 500,000 AA advantage miles with AA and I don't want to get flag by AA.
Confusing use of the terms (flight to destination is outbound). Translating:
Presuming you are ticketing to fly SAN LAX OGG SFO LAX SAN on AA for $250/pax. And you want to drop SFO LAX SAN to do another flight to ND.

If you miss any flight on an itinerary you risk all following flights being cancelled (this is presuming they catch the missed flight). Not wanting to fly SFO LAX SAN should work. Since you won't be making a habit of this, you should be fine with AA, they will go after repeat offenders and insist you pay for what you flew which can be much higher.

Checked baggage will be tagged to SAN. Depending upon the length of your layovers they may get pulled at SFO or LAX due to not boarding and may raise your visibility with AA, so don't check any bags. Maybe consider shipping them to ND if you must take more than carry on.
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Old Apr 22, 2017, 7:11 pm
  #98  
 
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This itinerary doesn't make sense ... you can't fly nonstop from OGG to SFO on AA.

Your connection is presumably LAX, not SFO so I'm not sure how the SFO connection fits in.
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Old Apr 22, 2017, 7:29 pm
  #99  
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Originally Posted by C17PSGR
This itinerary doesn't make sense ... you can't fly nonstop from OGG to SFO on AA.
Codeshare on Alaska?
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Old Apr 26, 2017, 5:55 am
  #100  
 
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I am about to come back to Europe on Friday.

Monday, I did LHR-DUB-LHR-USA on BA

Tomorrow I am supposed to do USA-LHR-DUB on BA as well

I am planning to skip last leg LHR-DUB. (I do not have any check-in luggage)
I read many things and I am not sure what to do....
- Risk might be financial
- Risk might be tier points and mileage
- But it has never happened or very rarely
- And I did read this http://www.headforpoints.com/2015/07...ex-eu-tickets/

What is your advice?

If I decide to skip last leg, should I let BA know?
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Old Apr 26, 2017, 7:13 am
  #101  
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Originally Posted by dje76
I am about to come back to Europe on Friday.

Monday, I did LHR-DUB-LHR-USA on BA

Tomorrow I am supposed to do USA-LHR-DUB on BA as well

I am planning to skip last leg LHR-DUB. (I do not have any check-in luggage)
I read many things and I am not sure what to do....
- Risk might be financial
- Risk might be tier points and mileage
- But it has never happened or very rarely
- And I did read this http://www.headforpoints.com/2015/07...ex-eu-tickets/

What is your advice?

If I decide to skip last leg, should I let BA know?
Presuming you are on AA tickets, otherwise the wrong place to post.

Repeat offenders are the ones at risk of any action being taken. Unless you've been doing this, or similar actions, on a frequent basis, then you should have nothing to worry about.

The silliest action is posting you are about to break the rules of your CofC in a place that is known to be monitored by the airline. Yes, that will raise your risk.
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Old Apr 26, 2017, 1:49 pm
  #102  
 
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Originally Posted by RogerD408
Presuming you are on AA tickets, otherwise the wrong place to post.

Repeat offenders are the ones at risk of any action being taken. Unless you've been doing this, or similar actions, on a frequent basis, then you should have nothing to worry about.

The silliest action is posting you are about to break the rules of your CofC in a place that is known to be monitored by the airline. Yes, that will raise your risk.
Agree, this is more of a conceptual question so the exact city pairs are not so important. The OP may already be savvy enough to have modified the itin though, so as not to be too transparent.

In any case, it is possible that your flight plans change during the course of your travel, so why not just call the airline up along the way (at your stopover) and tell them something came up, and you cannot go on to "DUB" or wherever your final dest. is. Just know that even if you do this, while the airline would appreciate knowing that they now have an open revenue seat, as stated above, repeated patterns of this behavior could result in some sort of negative action.
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Old Apr 26, 2017, 2:54 pm
  #103  
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My only concern with telling the airline is that everybody and their brother knows that LHR/DUB is a super-common place to use hidden city.

Maybe it doesn't matter at all, but if you tell an airline agent that "something came up" and you can't make your LHR-DUB flight, it won't be the first time they've heard that.

If it were me, I'd just skip the flight. And, as everyone else already pointed out, don't make a habit of it.
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Old Apr 27, 2017, 5:26 am
  #104  
 
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Thanks for your responses.

My tickets are BA tickets and you are right, I am not posting at the right place
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Old May 4, 2017, 2:56 am
  #105  
 
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Originally Posted by brewdog11
Presumptuous GAs aside, the OP did not get "busted" because he didn't do anything wrong (he didn't even fly). He/she should request a refund on account of the departure delay if he's willing to "rock the boat" a little more and not worry about what the AAgent wrote in his PNR. IMHO, OP should just have politely stuck to the "I want the routing I paid for" story on grounds that he was meeting a companion at LAX. I've done this numerous times at DFW when going from domestic to international. This is very common.

When my layover time is ample, I will say that I have a meeting in Admirals Club of the connecting city (sometimes a true story). People pay to fly specific routes and avoid specific airports for a number of legitimate reasons, and most airline staff understand and respect that.

This is well said. When reading this the first thing that immediately came to mind is the (now extremely strict and consistently enforced) policy on not allowing passengers to request segment changes at the airport to co-terminals or eliminating connection segment to avoid layovers and electing to take a direct flight.

If passengers are not allowed to buy a cheaper itinerary that has a layover and show up to the airport and request to standby for a direct to avoid the undesirable layover, why should AA be allowed to change the routing when the passenger doesn't want it changed? I think it goes both way.
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