Jan 7, 2016, 6:15 pm
Last edit by: JDiver
Dropping last or first leg of an award ticket.
This wikipost is a starter wikipost; please feel free to add to it.
There is no charge for dropping the final segment(s) of a one-way Flex award, as long as doing so does not change the award's destination zone . If you are worried about losing your free DFW stopover, then do not call to drop the MAD-TXL segment until after you have flown YYC-DFW. HOWEVER...
DO note AA has instructed agents not to drop or add segments if doing so violates a married segment rule governing that award. See More award availability restricted by married segments / connections for further information.
(Otherwise) If an AA agent (erroneously) tries to charge you a change fee, refer the agent to the February 3, 2011, internal memo entitled "Dropping OWFA segments."
This wikipost is a starter wikipost; please feel free to add to it.
There is no charge for dropping the final segment(s) of a one-way Flex award, as long as doing so does not change the award's destination zone . If you are worried about losing your free DFW stopover, then do not call to drop the MAD-TXL segment until after you have flown YYC-DFW. HOWEVER...
DO note AA has instructed agents not to drop or add segments if doing so violates a married segment rule governing that award. See More award availability restricted by married segments / connections for further information.
(Otherwise) If an AA agent (erroneously) tries to charge you a change fee, refer the agent to the February 3, 2011, internal memo entitled "Dropping OWFA segments."
shown here with some examples:
https://www.flickr.com/photos/54131097@N07/14520915433/
Originally posted here:
http://www.travelingbetter.com/showthread.php?t=4814
Same thing, interchangeable terminology.
https://www.flickr.com/photos/54131097@N07/14520915433/
Originally posted here:
http://www.travelingbetter.com/showthread.php?t=4814
Same thing, interchangeable terminology.
Dropping last or first leg of an award ticket - any repercussions? (merged threads)
Sep 25, 2018, 8:04 am
#121
Join Date: Feb 2000
Posts: 6,545
no, segments are only married at the point of reserving where inventory is made available.
AA can’t tell by looking at an existing reservation that segments were married.
and AA doesn’t do an inventory check at the point of dropping segment (on an award tix).
AA can’t tell by looking at an existing reservation that segments were married.
and AA doesn’t do an inventory check at the point of dropping segment (on an award tix).
Sep 25, 2018, 8:14 am
#122
Join Date: Sep 2002
Location: LAX
Programs: AA PLT / 2MM
Posts: 2,113
I could be wrong and I've gotten *a lot* of really dumb AAgents, but my experience conflicts with your statement that AA can’t tell by looking at an existing reservation that segments were married when booked. Plus, other people in this thread have had similar experiences as mine.
Oct 24, 2018, 7:43 am
#125
Join Date: Jun 2005
Posts: 626
For those having had success dropping the first leg.
Does it matter if the award was booked through AA or a OW partner?
I’m flying BOS-NYC-Brazil booked on JAL through miles. All flights operated by AA. Trying to drop the BOS-NYC leg.
Thanks
Does it matter if the award was booked through AA or a OW partner?
I’m flying BOS-NYC-Brazil booked on JAL through miles. All flights operated by AA. Trying to drop the BOS-NYC leg.
Thanks
Oct 24, 2018, 12:31 pm
#127
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,584
The ability to drop beginning or ending segment(s) is a feature of AA's one-way Flex awards. It is not a feature of partner awards booked on AA metal. For those, you must consult with the FFP which issued the award ticket to find out if a segment can be dropped, and if so, at what cost.
Nov 6, 2018, 6:37 pm
#128
Join Date: Jul 2018
Location: JFK
Programs: AA Executive Platinum, Marriott Platinum Elite, Hilton Gold
Posts: 29
I have a round trip from DCA-JFK that I booked several months ago--leaves on Friday, returns on Monday. (I will be taking an Iberia flight to Madrid from JFK for a long weekend.) I ended up having to go to Chicago for work upon returning on Monday, and booked a separate ticket through my work travel portal from JFK to ORD. I was hoping to use the first leg of the DCA-JFK round trip, and skip the second, taking the one day JFK-ORD flight I booked separately through work.
What are the chances that my DCA-JFK leg gets cancelled due to having two separate reservations with flights on Monday? Will I be able to use the first leg before that happens? I just got a confirmed upgrade on the DCA-JFK flight today, so their systems clearly haven't gotten to it.
I called the AAdvantage line today and they wanted to charge me to change the round trip flight to one day since it was a non-refundable ticket and I said I would take my chances if it gets cancelled--push comes to shove, I'll hope on a train to New York, but wondering if based on other's experiences what is likely to happen.
What are the chances that my DCA-JFK leg gets cancelled due to having two separate reservations with flights on Monday? Will I be able to use the first leg before that happens? I just got a confirmed upgrade on the DCA-JFK flight today, so their systems clearly haven't gotten to it.
I called the AAdvantage line today and they wanted to charge me to change the round trip flight to one day since it was a non-refundable ticket and I said I would take my chances if it gets cancelled--push comes to shove, I'll hope on a train to New York, but wondering if based on other's experiences what is likely to happen.
Nov 7, 2018, 4:17 am
#129
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,466
I have a round trip from DCA-JFK that I booked several months ago--leaves on Friday, returns on Monday. (I will be taking an Iberia flight to Madrid from JFK for a long weekend.) I ended up having to go to Chicago for work upon returning on Monday, and booked a separate ticket through my work travel portal from JFK to ORD. I was hoping to use the first leg of the DCA-JFK round trip, and skip the second, taking the one day JFK-ORD flight I booked separately through work.
What are the chances that my DCA-JFK leg gets cancelled due to having two separate reservations with flights on Monday? Will I be able to use the first leg before that happens? I just got a confirmed upgrade on the DCA-JFK flight today, so their systems clearly haven't gotten to it.
I called the AAdvantage line today and they wanted to charge me to change the round trip flight to one day since it was a non-refundable ticket and I said I would take my chances if it gets cancelled--push comes to shove, I'll hope on a train to New York, but wondering if based on other's experiences what is likely to happen.
What are the chances that my DCA-JFK leg gets cancelled due to having two separate reservations with flights on Monday? Will I be able to use the first leg before that happens? I just got a confirmed upgrade on the DCA-JFK flight today, so their systems clearly haven't gotten to it.
I called the AAdvantage line today and they wanted to charge me to change the round trip flight to one day since it was a non-refundable ticket and I said I would take my chances if it gets cancelled--push comes to shove, I'll hope on a train to New York, but wondering if based on other's experiences what is likely to happen.
Nov 7, 2018, 4:18 pm
#130
Join Date: Jul 2018
Location: JFK
Programs: AA Executive Platinum, Marriott Platinum Elite, Hilton Gold
Posts: 29
It will be no problem. As long as both tickets are fully ticketed (not on hold, etc.) then AA will not arbitrarily cancel one of them just because they're on the same day. Once you land at JFK on Friday after flying your outbound DCA-JFK, just go online at aa.com and cancel the reservation as a safety measure.
Dec 14, 2018, 2:34 pm
#132
Join Date: Feb 2000
Posts: 6,545
wanted DFW-NAS saver J and not available
saw IAH-DFW-NAS available in saver J and ticketed it
called to drop IAH-DFW, agent denied because DFW-NAS not available in saver J
called again to drop IAH-DFW, agent tried to charge $150 fee, I pushed back on that, she went to her support desk who denied because DFW-NAS not available in saver J
called again to drop IAH-DFW, agent denied because DFW-NAS not available in saver J. i cancelled & redeposited under 24 hour free cancel rule.
unsure if the original ticket is being marked as married-segments requiring resell of all kept segments at time of dropped segment OR if the new rule is more broadly applied to all dropped-segment requests (even if was never a married-segment inventory issue)
saw IAH-DFW-NAS available in saver J and ticketed it
called to drop IAH-DFW, agent denied because DFW-NAS not available in saver J
called again to drop IAH-DFW, agent tried to charge $150 fee, I pushed back on that, she went to her support desk who denied because DFW-NAS not available in saver J
called again to drop IAH-DFW, agent denied because DFW-NAS not available in saver J. i cancelled & redeposited under 24 hour free cancel rule.
unsure if the original ticket is being marked as married-segments requiring resell of all kept segments at time of dropped segment OR if the new rule is more broadly applied to all dropped-segment requests (even if was never a married-segment inventory issue)
Dec 26, 2018, 8:02 am
#135
Join Date: Apr 2002
Location: NYC
Posts: 9,120
I have a MVD-MIA-ATL-LGA saver award and am trying to drop the MIA-ATL-LGA legs so I can but a direct MIA-NYC flight to get some EQDs (and have one less connection). There is no saver availability on MVD-MIA.
The agent says this is changing the routing and not allowed? Is this correct?
The agent says this is changing the routing and not allowed? Is this correct?