Oct 27, 2015, 10:09 am
Last edit by: JDiver
SWU / Rewards for EXP and Beyond [more than 200K EQP/EQM]
Executive Platinum AAdvantage members with 150,000 and 200,000 EQ Miles will automatically receive two extra SWU / Systemwide Upgrades (two at 150,000 EQM and at 200,000 EQM thereafter, earned in the same calendar year).
If you think you are eligible and have not received them, call AAdvantage Customer Service:
AAdvantage Customer Service
Have questions about your AAdvantage account or program benefits?
Call us
Within the U.S. or Canada
800-882-8880 or your elite reservation number
Monday - Friday.
8:00 a.m. - 7:00 p.m. CT
817-963-7882 (fax)
Have questions about your AAdvantage account or program benefits?
Call us
Within the U.S. or Canada
800-882-8880 or your elite reservation number
Monday - Friday.
8:00 a.m. - 7:00 p.m. CT
817-963-7882 (fax)
Rumor: new elite level(s) and low-fare product details coming
SWU / Rewards for EXP and Beyond [more than 200k EQP/EQM - what next?]
Jun 28, 2015, 10:48 am
#91
Join Date: Aug 2001
Location: San Jose, CA USA
Posts: 1,791
Also would help on connection problems. I pointed out that us Bay Area flyers had known better days (nostalgic hub days of SJC) and now we have to do tons of connections to stay loyal out of SFO (can't even get to Hawaii non-stop). A major area to get CK help, one would think.
Didn't matter. Was denied anyway. So I felt lesser love.
If there was an ELTA for 2014 I guess I missed it. Will have to try harder. For now, it was a big effort for me to make Diamond on Delta. Never thought I'd do it. As for UA---(even as a 1K)---I watched too many times where a 1K upgrade would vanish because they sold it out to someone of lesser/no status for cheap at the last minute. Love for UA vanished years ago.
Jun 28, 2015, 10:57 am
#92
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
I apologize because I looked back at my post and figured that I misled folks. What the AAdvantage customer service lady said was that there was a scenario by which, if an already qualified EXP flew yet another 100k eqp (totaling, now, 200 eqp in the year) that that would result in another 8 evip's coming that customer's way. So she seemed to be telling me that flying another 100k eqp had a reward as just described.
Jun 28, 2015, 9:14 pm
#93
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,606
Jun 29, 2015, 12:42 pm
#95
Join Date: Aug 2001
Location: San Jose, CA USA
Posts: 1,791
And, small consolation, all the miles add to your MM status.
Also, from the airlines perspective: they don't have much incentive to give you more incentive: you're already one of their most frequent customers... they're clearly already providing a service of serious interest to you. They're not under particular pressure to sweeten the deal further for somebody who's already bought that much into their product.
Also, from the airlines perspective: they don't have much incentive to give you more incentive: you're already one of their most frequent customers... they're clearly already providing a service of serious interest to you. They're not under particular pressure to sweeten the deal further for somebody who's already bought that much into their product.
Accordingly, I simply quit flying AA after the end of March once I hit the 100k EQP. It happens that way now every year. Then it's on to other carriers for the rest of the year, since AA's non-stop opportunities out of the Bay Area were cut back years ago anyway (and I'm not that loyal that I will do unnecessary connections).
The added miles from AA are of no more incremental consolation than they are for any of the other carriers I give my business to. I make top tier now on all 3. UA and DL have a better incentive beyond their top tier.
Currently sitting on 16 EVP's. I give 'em to grandkids and employees.
Jun 29, 2015, 12:50 pm
#96
Join Date: Nov 2012
Location: PBI/FLL/MIA
Programs: DL DM/2MM, MR Ambassador, National EE
Posts: 1,614
Quote:
Originally Posted by AtlanticX
And, small consolation, all the miles add to your MM status.
Also, from the airlines perspective: they don't have much incentive to give you more incentive: you're already one of their most frequent customers... they're clearly already providing a service of serious interest to you. They're not under particular pressure to sweeten the deal further for somebody who's already bought that much into their product.
They just might have incentive if they knew another carrier had a perk/incentive available in a competing scenario that would entice me, or others, to fly over the max threshold. UA and DL seem to have that. They have managed to incentivize me with that.
Accordingly, I simply quit flying AA after the end of March once I hit the 100k EQP. It happens that way now every year. Then it's on to other carriers for the rest of the year, since AA's non-stop opportunities out of the Bay Area were cut back years ago anyway (and I'm not that loyal that I will do unnecessary connections).
The added miles from AA are of no more incremental consolation than they are for any of the other carriers I give my business to. I make top tier now on all 3. UA and DL have a better incentive beyond their top tier.
Currently sitting on 16 EVP's. I give 'em to grandkids and employees.
Originally Posted by AtlanticX
And, small consolation, all the miles add to your MM status.
Also, from the airlines perspective: they don't have much incentive to give you more incentive: you're already one of their most frequent customers... they're clearly already providing a service of serious interest to you. They're not under particular pressure to sweeten the deal further for somebody who's already bought that much into their product.
They just might have incentive if they knew another carrier had a perk/incentive available in a competing scenario that would entice me, or others, to fly over the max threshold. UA and DL seem to have that. They have managed to incentivize me with that.
Accordingly, I simply quit flying AA after the end of March once I hit the 100k EQP. It happens that way now every year. Then it's on to other carriers for the rest of the year, since AA's non-stop opportunities out of the Bay Area were cut back years ago anyway (and I'm not that loyal that I will do unnecessary connections).
The added miles from AA are of no more incremental consolation than they are for any of the other carriers I give my business to. I make top tier now on all 3. UA and DL have a better incentive beyond their top tier.
Currently sitting on 16 EVP's. I give 'em to grandkids and employees.
Jun 29, 2015, 5:18 pm
#97
Join Date: Aug 2001
Location: San Jose, CA USA
Posts: 1,791
Another thing is that my wife absolutely has to have the bulkhead---or, rather---not having some body reclining into her lap. It drives her nuts. So, we always pick the bulkhead (for the record, AA's ubiquitous 737-800's aren't that bad for F class recline issues. If you really want recline problems in F, it is a huge problem on DL. UA is bad, too, especially on its 777's to Hawaii).
I am not of the inclination to be one of those at the gate, rushing to get on. In truth, it is uncommon for me to have to fight to put my stuff in the overhead as a row 1 customer, but I have had some tense one's when I was making a connection and not fighting my way to the head of the line.
Back to reality: It would gall me to watch them call out the names of CK customers to put them on board first mainly because I thought, over all the years, that I had bought full fare tickets (My handle) without upgrades that I would be worthy of being a "CK". Especially since I bought similar tickets for my spouse (who also made EXP), I thought I was quite possibly a "big spend". Guess not.
So I asked. Twice. Wrote all the way up to Maya. (The whole world said it was KOD (kiss of death) to do that). Was denied. It didn't destroy my self esteem; just reminded me that business is business.
Frankly, I believe how they award this CK thing is capricious. If they told me the necessary items to reach the goal (CK), and had some transparency about it, I'd nail it. Bet on that. They did go out of their way to tell me that being EXP was just about worthless in their decision. So it's not just total dollars and cents, I think.
I think they want you to buy a lot of over-priced tix (probably consistently), like UA does in their GS, rather than being a plodder buying tix of better value, even if you are a really big spend over the big haul. AA has not gotten into the "total spend" arena a criterion for assigning top elite status the way UA and DL have, I believe (yet). If they do, CK may become less counterintuitive to my understanding of how they do that.
Not the greatest answer to your query, but thanks for letting me get that off my chest.
Jul 13, 2015, 12:16 am
#98
Moderator, Amtrak & Spirit Airlines
Join Date: Jan 2011
Location: EWR :rolleyes:
Programs: AC 50K, AS MVP, AA Plat Pro, DL Plat, UA Silver, IHG Spire, Marriott Titanium, Hertz PC
Posts: 9,609
I know I'm sort of counting my chickens before they hatch, but I will be making EXP in the next 10 days or so, and have about ~50,000 miles to fly for the year that I haven't booked yet, and about 20k on the books. I can get passed 150EQP this year, but is it worth it? FWIW this is my first year in the program, so I don't know if that helps or hurts me since up thread it seems like your history with AA has some bearing on how things go. If I end up in the 155EQP neighborhood do you think I could expect anything extra. Looking at my normal fare class I am usually a "Q" class flyer, so I know I am not the HVF they are looking for. My biggest spend this year was on JL and a last minute BA ticket, so not much help there. What do you guys think could happen to me? Should I look at shifting some flying toward another alliance? Thanks for all the help.
Jul 13, 2015, 7:26 am
#99
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
I know I'm sort of counting my chickens before they hatch, but I will be making EXP in the next 10 days or so, and have about ~50,000 miles to fly for the year that I haven't booked yet, and about 20k on the books. I can get passed 150EQP this year, but is it worth it? FWIW this is my first year in the program, so I don't know if that helps or hurts me since up thread it seems like your history with AA has some bearing on how things go. If I end up in the 155EQP neighborhood do you think I could expect anything extra. Looking at my normal fare class I am usually a "Q" class flyer, so I know I am not the HVF they are looking for. My biggest spend this year was on JL and a last minute BA ticket, so not much help there. What do you guys think could happen to me? Should I look at shifting some flying toward another alliance? Thanks for all the help.
Jul 13, 2015, 7:42 am
#100
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I know I'm sort of counting my chickens before they hatch, but I will be making EXP in the next 10 days or so, and have about ~50,000 miles to fly for the year that I haven't booked yet, and about 20k on the books. I can get passed 150EQP this year, but is it worth it? FWIW this is my first year in the program, so I don't know if that helps or hurts me since up thread it seems like your history with AA has some bearing on how things go. If I end up in the 155EQP neighborhood do you think I could expect anything extra. Looking at my normal fare class I am usually a "Q" class flyer, so I know I am not the HVF they are looking for. My biggest spend this year was on JL and a last minute BA ticket, so not much help there. What do you guys think could happen to me? Should I look at shifting some flying toward another alliance? Thanks for all the help.
If you get more joy out of the hunt, then by all means go for another program. Personally, I used my excess miles to extend my AC membership after I stopped working. And buying 500-mile stickers allowed me to upgrade flights that I wouldn't have upgraded otherwise. You get to set the value of your miles as you see fit. Fighting to get the most value based upon dollars will just leave you disappointed (especially when devaluation occurs). So enjoy your hard-earned benefits in ways that make you happy.
Aug 5, 2015, 9:59 am
#101
Join Date: Apr 2015
Location: New York / Shanghai / Taipei
Posts: 119
Decided to write to AA CS and got the following reply a few minutes ago. Figured I'd share.
Second paragraph, the rep states that new qualification for EXP is 120K EQM/P??
"Hello Nyczreklis,
It's our pleasure to assist our valued AAdvantage Executive Platinum®
members. Thanks for contacting us here at AAdvantage® Customer Service.
Please know that the new qualification for Executive Platinum status is
now at 120,000 Elite Qualifying Miles/Points in a calendar year.
If you earn a total of at least 175,000 elite points by year-end, I will
add 6 more systemwide upgrades into your account. I am hopeful you can
achieve this goal since you are currently at 150,895 elite points.
Now, I'll have to ask you to contact us again when you earn 175,000
elite points, since the adjustment won't happen automatically. But I'm
documenting my promise in your account so you won't have any problem in
receiving these complimentary upgrades when you reach this goal. You are
truly a special customer and we're very pleased for the opportunity to
earn your satisfaction.
Thank you for participating in the AAdvantage program. We appreciate
your business.
Regards,
J.
AAdvantage Customer Service
American Airlines"
Second paragraph, the rep states that new qualification for EXP is 120K EQM/P??
"Hello Nyczreklis,
It's our pleasure to assist our valued AAdvantage Executive Platinum®
members. Thanks for contacting us here at AAdvantage® Customer Service.
Please know that the new qualification for Executive Platinum status is
now at 120,000 Elite Qualifying Miles/Points in a calendar year.
If you earn a total of at least 175,000 elite points by year-end, I will
add 6 more systemwide upgrades into your account. I am hopeful you can
achieve this goal since you are currently at 150,895 elite points.
Now, I'll have to ask you to contact us again when you earn 175,000
elite points, since the adjustment won't happen automatically. But I'm
documenting my promise in your account so you won't have any problem in
receiving these complimentary upgrades when you reach this goal. You are
truly a special customer and we're very pleased for the opportunity to
earn your satisfaction.
Thank you for participating in the AAdvantage program. We appreciate
your business.
Regards,
J.
AAdvantage Customer Service
American Airlines"
Aug 5, 2015, 10:02 am
#102
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,103
Aug 5, 2015, 11:14 am
#104
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Keep in mind that that 175k EQPs threshold for additional
SWUs-- if history is any indication-- is NOT universal, it's member-specific. So, if one plans on trying to reach that in hopes of getting extra SWUs, get it in writing for your specific account.
SWUs-- if history is any indication-- is NOT universal, it's member-specific. So, if one plans on trying to reach that in hopes of getting extra SWUs, get it in writing for your specific account.
Aug 5, 2015, 11:18 am
#105
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
Much more tolerable than what UA and DL have on the table if that's the ultimate direction we're going. Not a lot of leisure flyers will do 120K a year to retain status (me being the exception- over 130K booked through year end with more possible). Too bad we don't have an AA rep on this forum to confirm this is not a typo.