Last edit by: JDiver
AA Ends International Award Free N. America Gateway Stopover
As of April 8, 2014 - no prior notice given.
As of April 8, 2014 - no prior notice given.
● As of 8 April 2014, AA North America to international destination awards no longer offer a voluntary stopover at the N. A. international gateway.
● Stopovers are defined as more than 4 hours for itineraries using an award within/between the U.S./Canada/PR/USVI and more than 24 hours for itineraries using a Mexico, Caribbean or other international award as of 8 Jan 2014. (JonNYC).
● Awards ticketed prior to April 8 can add or change a stopover. Refer the AAgent to the "All Partner Award Guidelines" document which can be found on jetnet at Webref-> jetnet-> aawrcontent-> res-> resstaff-> internal-> AADAP. Giving this to the agent should be enough to find it. This is from the version dated 7/22/2014 with credit to JonNYC:
Tickets issued prior to April 8, 2014, free international stopovers on international awards are allowed at the North American gateway.
●For stopover purposes only, the North American gateway is defined as the passenger's first point of arrival or last point of departure in the U.S./Canada/PR/USVI/Mexico
●Stopovers within/between all other regions require additional awards
●Changes or adding a stopover to this ticket will require a call to Tariff for PQR prior to setting up reissue
●For stopover purposes only, the North American gateway is defined as the passenger's first point of arrival or last point of departure in the U.S./Canada/PR/USVI/Mexico
●Stopovers within/between all other regions require additional awards
●Changes or adding a stopover to this ticket will require a call to Tariff for PQR prior to setting up reissue
Other topics that are related may be followed here:
. . . Wiki: AA Quietly Increases AAnytime Award Mileage Charges [8 Apr 2014]
. . . Oneworld Explorer Awards Eliminated -- Effective Immediately [8 Apr 2014]
. . . Wiki: Free Checked Bag / Baggage Changes as of 8 Apr 2014
. . . Angry about AAdvantage devaluation / vent / what can I do? (April 2014, consolidated)
AA ends North American Gateway Stopover for International Awards [8 Apr 2014]
#16
Join Date: Jun 2011
Location: New York City
Posts: 801
So we know they've eliminated the SO at the NA gateway. But did AA not replace it with anything else?
Did AA actually go from being one of the most liberal, i.e. allowing SOs on OWs, to being the only airline of which I'm aware that does not offer stopovers AT ALL?
Did AA actually go from being one of the most liberal, i.e. allowing SOs on OWs, to being the only airline of which I'm aware that does not offer stopovers AT ALL?
#17
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
That said, no, no "replacement" from anything I've seen-- you now, in essence "pay for what you fly"
#18
Join Date: Jun 2011
Location: New York City
Posts: 801
Wow. Can't believe they don't allow a single stopover, even on RTs.
#tear
#19
Join Date: Jun 2009
Location: LAX
Posts: 6,769
Wow. That was a very useful benefit for award flight. Along with the changes in the Choice fares and other "enhancements," AA is dropping the ball in communicating these changes to its customers, at least to the elites who know them very well.
#21
Join Date: Jun 2011
Location: BOS
Programs: AA EXP
Posts: 7,710
Technically they took away the stopovers on the one way zone based awards a couple hours before they took away the roundtrip explorer awards that allowed for multiple stopovers, but it's easy to understand why customers are confused since AA still has not officially announced or communicated either change.
#22
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL
Posts: 2,591
FYI. I have an award xxx-HKG-JFK (stopover) -xxx ticketed prior to April 8. Today I was able to change date on the JFK-xxx leg w/o taking away the stopover. However, the agent was very specific that I couldn't change airport from JFK to LGA. I mentioned that previously JFK / LGA / EWR were considered the same. She said "not anymore, you'll have to pay a change fee". I hope this is just a fluke and not another 'enhancement'.
#23
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,474
FYI. I have an award xxx-HKG-JFK (stopover) -xxx ticketed prior to April 8. Today I was able to change date on the JFK-xxx leg w/o taking away the stopover. However, the agent was very specific that I couldn't change airport from JFK to LGA. I mentioned that previously JFK / LGA / EWR were considered the same. She said "not anymore, you'll have to pay a change fee". I hope this is just a fluke and not another 'enhancement'.
#24
Join Date: Jun 2001
Location: CA & Europe
Programs: AA Life-Plat 5MM, HH Diamond, IHG Plat, UA, BA
Posts: 738
AA has no respect for its best customers
Cancelling the NA gateway stop-overs in international awards is a Big reduction in the AA awards value.
Doing so WITHOUT an advanced formal notice is a signal that AA is becoming a company with NO respect for its best customers.
Maybe time to do more of my paid flights with United.
Does anybody know if United still enables 1 NA gateway stop-over for an international round trip award ??
Doing so WITHOUT an advanced formal notice is a signal that AA is becoming a company with NO respect for its best customers.
Maybe time to do more of my paid flights with United.
Does anybody know if United still enables 1 NA gateway stop-over for an international round trip award ??
#25
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,474
#27
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Me too, and I -did- try and investigate but wow was this set of changes kept under tight wraps. Even the person who told me of "several changes for April 1st" (turned out to be wrong on the date) never hinted that it was a troika of major changes of this magnitude.
#28
Join Date: Jan 2013
Location: 대한민국 (South Korea) - ex-PVG (上海)
Programs: UA MM / LT Gold (LT UC), DL SM, AA PLT (AC), OZ, KE; GE and Korean SES (like GE); Marriott Gold
Posts: 1,995
I wonder what the next changes will be? Remember, the US and AA programs have yet to be combined, so there is a lot of room for creativity in devaluations and benefit losses.
#29
In memoriam
Join Date: May 2001
Location: La Jolla, CA, USA
Posts: 765