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LUS: USDM oneworld Award Bookings - (Closed to new bookings) [Master FAQ and Help]

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Old Mar 30, 2014, 12:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
WIKI POST: Using US Dividend Miles for oneworld Award Flights
As further details become available, please fill in this wikipost.

N.B. Booking opportunities for new Dividend Miles awards of all kinds ended 11:59 PM Wednesday, 25 March 2015. Please continue using this thread for trips booked or in progress through 24 March 2016.

Changes on USDM oneworld award tickets

This is the only official statement about changing issued USDM award tickets:

If I need to make changes to a Dividend Miles award reservation, which program’s rules will apply?


Minor changes such as date/time can be made provided seats are available without requiring a new award to be claimed. More substantive changes such as changes to stopovers or origin/destination may result in the need to reinstate the previously claimed Dividend Miles award, then claiming a new AAdvantage award under the existing AAdvantage program rules.
To make a change on a USDM ticket, you need to get an agent that is trained to use the US reservation system.
The old membership rules do 'generally' still appy to USDM tickets.

For awards ticketed / reticketed on 001- ticket stock, go to the AA Refunds site with your ticket number at hand (unsure if it works with 037- stock at this time)to:
  • Print a receipt with ticket number (instead of Request a refund)
  • See total fees, taxes, etc. attached to your ticket
  • See applicable detailed fare rules
  • Request a refund (may not be useful for awards)
(Go here to print in flight purchase receipts)
Some experiences about changes to tickets, reported by members:
  • Some were able to change their ticket without beeing charged the USD 150.- changing fee.
  • No chance to change a ticket after the first flight segment has been flown.
  • ...


Old stuff

oneworld member airlines - airberlin, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LAN, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines (Sibir), SriLankan Airlines, TAM Airlines, US Airways and their affiliates.

Award Chart for oneworld awards using US Dividend Miles:
http://shopping.usairways.com/en-US/...wardtravel.pdf

You can use the American Airlines, British Airways, JAL, or Qantas sites to search for oneworld award inventory. AA and QF also allows you to search for award inventory using a handy 30 day calendar view. However, availability on the calendar is dependent on site coverage (e.g. QF does not include JL or MH, AA does not include CX and others). Also, the calendar view may not be completely accurate on all partners, so use it as a guide but do not rely on it fully.

One of the easiest ways to search for oneworld availability is through the use of an outside tool such as Award Nexus, ExpertFlyer, KVS Tool, or The Wandering Aramean oneworld Search.

Award Nexus has a free community membership for flyertalk members, and award email alert with premium membership. ExpertFlyer has email alerts and direct GDS access to select oneworld award inventories, such as AA, QF, and US. ExpertFlyer can also search J class certificate upgrade inventory. With KVS Tool, you can search QF, BA, JL and CX's search engines, in addition to other alliances, on your PC (Mac / Linux with CrossOver). You can also set up an alert via The Wandering Aramean oneworld Search. This tool will automatically search on QF for your alert once per day with a free account and four times per day with a paid account.

N.B. With all of the above tools, it is best to search one segment at a time. Most oneworld search engines have difficulty marrying segments.

For route searching with itinerary information, use the interactive oneworld map and timetable.

For searching Intra-North America availability, the best tool is AA.com. Unlike the other oneworld engines, AA is pretty good at marrying segments, so you can search origin to destination.

Regarding availability, the strategy that has been most effective for people looking to book award travel on oneworld is to start searching right at 330 days prior to departure. This is generally when availability is at its best. After that, availability tends to be sporadic until starting 8 weeks prior to departure where some airlines open up availability, and will vary all the way up until the day of departure.

If you're having trouble finding availability, it may be best to look at alternate airports (JL, for example, serves SAN, YVR, and BOS, in addition to the larger markets of SFO, LAX, YYZ, ORD, and JFK).

(N.B. Although US was not adding fuel surcharges to awards, there are reports that they have started doing this for awards containing BA flights.) With the exception of BA & IB, no oneworld carriers require you to pay a fuel surcharge for awards. With BA, be aware that you may have to pay both a fuel surcharge as well as the UK Air Passenger Duty departure tax for intercontinental J and F flights out of UK. These fees vary with class of service and length of flight and are determined by BA; the Air Passenger Duty (see specific thread) is due for all UK departures not under 24 hour connecting flights. APD applies to coach tickets, too, but at a reduced rate. The fuel /YQ surcharge with IB is generally considered minimal.

Known Problems / Workaround:
  • Dep 00:00AM : Some agents have difficulty finding flights leaving between midnight and 2 AM. This is because the US systems show it leaving the day before. If the agent cannot find it, please ask to look at the day before. > source <
  • LA : Flights put on hold will be cancelled after 24h. Workaround: Issue the ticket immediately. > source <
  • JL : US Rep cannot find available seats. Workaround: "Always have to remind Rep to open JL reservations on a new screen". > source <
  • MH : US Rep cannot find awards in First Class. Workaround: First class needs to be booked in P-cl instead of Z-cl (as on most other OW carriers). > source < booking classes: > KVS <
  • All : If you are booking outbound flights at the US Air 335 day window US Air will often allow you to put your reservation on a longer than 3 day hold to capture the return seats once they open up at T+335. There is a report of this for 30 days here, and FT user beofotch was successful in getting a 13 day hold here. Workaround: Huaca until you get an agent who is competent enough to do this. It may help to act naive and ask for your return flight on your preferred date even if it is after T+335 days. Once they get an error from the computer may be a good time to bring it up.
  • ...

Fixed Problems:
  • CX : US Rep cannot find seats on flight CX 645 HKG-DOH. Workaround: none so far, search for different routing/carrier (CMB/DXB/...?)... > source < > fixed <
    > fixed <
  • CX : US Rep cannot find seats on flight CX 640 DOH-HKG. They admit, the flight exists, but are unable to book <source>. Workaround: none so far, search for different routing/carrier
    > fixed <
  • BA/Comair : US rep could not see / or unable to book intra-South Africa flights in BA flight number operated by Comair despite AA treats Comair a full fledged oneworld member under BA, in the same context as KA under CX. Only one reported success booking - poster reported agent had trouble at first but on consulting a supervisor was told "where to look"; the agent did not give any further information. Most everyone else reported unable to book Comair flights.
    > fixed <
  • IB : Flights will be cancelled after ticket issued. Workaround: None yet... > source <
    > fixed <
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LUS: USDM oneworld Award Bookings - (Closed to new bookings) [Master FAQ and Help]

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Old Mar 3, 2015, 1:39 pm
  #3661  
FlyerTalk Evangelist
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,402
Originally Posted by SingaporeDon
[KVS Tool 7.7.5 - Reference: Maximum Permitted Mileage [MPM]: SIN-BNE]
Code:
                                                                
         GI       M      5M     10M     15M     20M     25M     
MPM      EH    4581    4810    5039    5268    5497    5726
thanks - so that rules out SIN-HKG-BNE!
LHR/MEL/Europe FF is offline  
Old Mar 3, 2015, 7:58 pm
  #3662  
 
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,578
MPM BOS-SYD and BOS-TYO

Can anyone please help me find MPM BOS-TYO-BOS, BOS-HKG-BOS and BOS-SYD-BOS?

Thanks
vishalgupta22 is offline  
Old Mar 3, 2015, 8:14 pm
  #3663  
 
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Originally Posted by vishalgupta22
Can anyone please help me find MPM BOS-TYO-BOS, BOS-HKG-BOS and BOS-SYD-BOS?

Thanks
25M numbers:

BOS-TYO: 10050
BOS-HKG: 12368
BOS-SYD: 15151

MPM is not based on return travel so you need to keep under that number in each direction.
wheresmybagba is offline  
Old Mar 3, 2015, 9:31 pm
  #3664  
 
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,227
Originally Posted by wheresmybagba
25M numbers:
BOS-TYO: 10050
BOS-HKG: 12368
BOS-SYD: 15151
Interesting. BOS-HKG is 155.57% of direct. (The other two are 150% of direct, as is common.)
Kremmen is offline  
Old Mar 3, 2015, 11:16 pm
  #3665  
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Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,402
Originally Posted by Kremmen
Interesting. BOS-HKG is 155.57% of direct. (The other two are 150% of direct, as is common.)
I have started using that calculation! ^
LHR/MEL/Europe FF is offline  
Old Mar 4, 2015, 1:56 am
  #3666  
 
Join Date: Dec 2014
Location: LAS
Posts: 133
Thinking of one last hurrah award booking with US Air before the merger.

Wanted to go LAX-SFO-HND (stopover)-HKG-JNB (destination)-HKG-LAX.

I think this fits under MPM, but looking at the US Air award chart, it now says Africa region has to be transatlantic. Didn't notice this before. Is this true or enforced? Thanks!
TravelBug1314 is offline  
Old Mar 4, 2015, 7:56 am
  #3667  
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Location: SEA, but up and down the coast a lot
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Posts: 20,381
Originally Posted by TravelBug1314
Thinking of one last hurrah award booking with US Air before the merger.

Wanted to go LAX-SFO-HND (stopover)-HKG-JNB (destination)-HKG-LAX.

I think this fits under MPM, but looking at the US Air award chart, it now says Africa region has to be transatlantic. Didn't notice this before. Is this true or enforced? Thanks!
Only one way to find out- play the HUACA game.

(There's enough randomness in US results and fantastic itineraries over the years that you might as well give it a go...)
eponymous_coward is offline  
Old Mar 4, 2015, 8:04 am
  #3668  
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Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Originally Posted by eponymous_coward
(There's enough randomness in US results and fantastic itineraries over the years that you might as well give it a go...)
Unfortunately not anymore in the last few months....

Last edited by RTW1; Mar 4, 2015 at 8:10 am
RTW1 is offline  
Old Mar 4, 2015, 3:17 pm
  #3669  
 
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,664
Just booked:

DCA-JFK (AA F)
JFK-LAX (AA F, A321T)
LAX-HKG (CX F, 77W, 1A)
(23 hours)
HKG-ICN (CX J)
(destination)
ICN-HKG (CX J)
(stop, 2 weeks)
HKG-LAX (CX F, 77W, 1A)
(23 hours)
LAX-DCA (AA F)

120k miles, $63. Such a great program ^
platbrownguy is offline  
Old Mar 4, 2015, 9:18 pm
  #3670  
 
Join Date: Sep 2012
Posts: 147
Hi all,

is there any way of finding MPM if you do not subscribe to a paid service? Looking for MPM for SIN-MEX and SIN-SJU.

Cheers!
waver99 is offline  
Old Mar 4, 2015, 9:43 pm
  #3671  
 
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Originally Posted by waver99
Hi all,

is there any way of finding MPM if you do not subscribe to a paid service? Looking for MPM for SIN-MEX and SIN-SJU.

Cheers!
Not the exact number, no. But as some have pointed out...the 25M number used by US often is approximately 150% of the straight line distance.

FYI SIN-MEX = 15461 (149.8%) and SIN-SJU = 16703 (153%).
wheresmybagba is offline  
Old Mar 4, 2015, 9:55 pm
  #3672  
 
Join Date: Sep 2009
Location: PDX
Programs: AA Plat + SPG Plat
Posts: 235
Originally Posted by platbrownguy
Just booked:

DCA-JFK (AA F)
JFK-LAX (AA F, A321T)
LAX-HKG (CX F, 77W, 1A)
(23 hours)
HKG-ICN (CX J)
(destination)
ICN-HKG (CX J)
(stop, 2 weeks)
HKG-LAX (CX F, 77W, 1A)
(23 hours)
LAX-DCA (AA F)

120k miles, $63. Such a great program ^
Very nice! Much lower taxes and the elusive F that I wanted on CX...

My latest booking is:
  • MIA-IAD (AA F)
  • IAD-LHR (BA J on A380)
  • LHR-FRA (BA J)
    stop, 10 days
  • FRA-HKG (CX J on 77W)
    destination, 5 days
  • HKG-DOH (CX J on A333)
  • DOH-PHL (QR J on 77W)
  • PHL-MIA (AA F)

~$1200 taxes/fees (mostly BA fuel surcharges, but I REALLY wanted to fly on an A380 and my timeline was close-in so other options weren't viable)
coastalguy is offline  
Old Mar 4, 2015, 10:28 pm
  #3673  
 
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,578
Smile

Originally Posted by wheresmybagba
25M numbers:

BOS-TYO: 10050
BOS-HKG: 12368
BOS-SYD: 15151

MPM is not based on return travel so you need to keep under that number in each direction.
Originally Posted by Kremmen
Interesting. BOS-HKG is 155.57% of direct. (The other two are 150% of direct, as is common.)
Thanks Guys
vishalgupta22 is offline  
Old Mar 4, 2015, 10:41 pm
  #3674  
 
Join Date: Sep 2012
Posts: 147
Originally Posted by wheresmybagba
Not the exact number, no. But as some have pointed out...the 25M number used by US often is approximately 150% of the straight line distance.

FYI SIN-MEX = 15461 (149.8%) and SIN-SJU = 16703 (153%).
Very useful. Thank you!
waver99 is offline  
Old Mar 4, 2015, 10:48 pm
  #3675  
 
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 706
Originally Posted by TravelBug1314
Thinking of one last hurrah award booking with US Air before the merger.

Wanted to go LAX-SFO-HND (stopover)-HKG-JNB (destination)-HKG-LAX.

I think this fits under MPM, but looking at the US Air award chart, it now says Africa region has to be transatlantic. Didn't notice this before. Is this true or enforced? Thanks!
I booked similar trip(SFO-LAX-Hkg-JNB and return)

Best of luck.
concordian is offline  


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