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BA Seat Selection Issues for AA Flyers - charges, seating, award, etc.

BA Seat Selection Issues for AA Flyers - charges, seating, award, etc.

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Old Aug 30, 22, 6:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
AA Flyers and Seat Selection on British Airways Operated Flights

Link to FlyerTalk British Airways | Executive Club / BAEC forum guide thread with Wikipost: BA Seating Policy Guide

Link to BAEC forum Dashboard, including seating guides for BA aircraft. Please make enquiries regarding BA aircraft seats in the appropriate thread in the BAEC forum, not here in the AA forum, for better response.

Link to britishairways.com page "Choosing your seat" (policies and how to).

Link to BA Speedbird Club (agent site) seat policy
For Country select "Global"; for IATA number, press on "I don't have an IATA"
Code:
The Passenger should be advised
 
 BA will pre-seat the customer subject to availability & seat requests 
 are never guaranteed and always subject to operational needs
 
 Subsequent seat change 
 
 Should an aircraft or configuration change generate an automated 
 operational seat change that separates the party, the request seat 
 process must be initiated again. The travel agent would need to 
 remove and re-enter the TOGT keyword.
Also from the BA website:

Code:
 Members of the Executive Club and other oneworld frequent flyers are able to 
 reserve seats at different stages, depending on their tier.
 
 Tier Seat selection 
 
 Gold/oneworld Emerald Free seat selection from the time of booking
 for everyone in your booking and friends and family on other bookings, 
 who are travelling with you in the same travel class and on the same flight*. 
 
 Silver/oneworld Sapphire Free seat selection from the time of booking
 for everyone in your booking*. 
 
 Bronze/oneworld Ruby Free seat selection from seven days before 
 departurefor everyone in your booking*. 
 
 *You must be travelling on the booking (or in the case of Gold Members, 
 one of the bookings) for these benefits to apply. They apply to British 
 Airways flights only and are not available on Basic (HBO / hand baggage only) 
 fares or group rate bookings. Exit row seats are not available to Silver or 
 Bronze Members on long haul flights until 24 hours before departure. 
 On some occasions, exit rows seats on short haul flights may not be 
 available in advance due to operational reasons.
Selecting seats can be done via the BA "Manage My Booking" tool (link) which may recognize your AA PNR (you will need your PNR and last name to log on to MMB). If not, you can get your BA PNR by calling AA, or you can go to the Qantas website, enter your AA PNR and you will be presented with your BA PNR.

Updated 26 Oct 2016 - JDiver
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Old Jul 28, 22, 6:39 pm
  #61  
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Join Date: Nov 2011
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Someone has to sit in the middle seats.

if you are that desirous of sitting together then pay BA the seat selection fee. If you aren’t bothered where you sit then don’t.

BA aren’t going to change this long tome policy anytime soon.
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Old Jul 29, 22, 6:50 am
  #62  
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Merged with the existing thread discussing seat selection on BA. Latest info on choosing seats is also available on the BA website: https://www.britishairways.com/en-us...ving-your-seat

/Moderator
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Old Aug 2, 22, 3:30 pm
  #63  
 
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BA Metal on AA ticket - BA free seating Q

Hello,
So I'm leaving a day after tomorrow IAH-DFW-LHR (AA) - TLV (BA).
BA says free seat selection at OLCI, 24 hours before the flight departure.
I'm checking in 24 hours before my FIRST flight which is about 30 hours before my BA departure on the last leg. /
Will I be able to pick my seat with BA at no charge tomorrow when I check in to my flight even though it's more than 24 hours before BA's departure??

Thanks,
R
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Old Aug 30, 22, 11:02 am
  #64  
 
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Originally Posted by bozzeroni View Post
I am AA gold and booked a BA LHR-EWR award flight in business thru AA a week ago. When I log into BA to manage flight, it still tells me seat selection is only available 24hours before deparure (vs the 7 days it should be). Will give it more time to see if its updates. Will update back if I end up having to call BA/AA
Update:
I did keep checking as the weeks got closer to my flight and it still showed "seat selection will be available 24 hours before departure". When 7 days hit, seat selection magically was available. So looks like its just a glitch right now. I was able to select seats 7 days in advance. I have to add it was the best flight experience I've ever had and blew away my J flights this summer on AF 777, EK A380 and LH 747
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Old Aug 30, 22, 12:41 pm
  #65  
 
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Originally Posted by bozzeroni View Post
Update: I have to add it was the best flight experience I've ever had and blew away my J flights this summer on AF 777, EK A380 and LH 747
Thank you so much for the update.

​​​​​​Was this on one the planes with club suites?
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Old Aug 30, 22, 12:49 pm
  #66  
 
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Originally Posted by Andrea Waters View Post
Thank you so much for the update.

​​​​​​Was this on one the planes with club suites?
Yes, it was 777-200. The seat itself was the best out of them, but that was just the half of it. The crew went ridiculously out of the way for me to have a good time. Chatted with them half the flight about aviation, I got to meet the pilots during boarding and sit in the cockpit and snap pictures, given tours of crew areas and was even gifted a full-size bottle champagne, hand written note by the entire crew and the first class swag bags to take home. Obviously this wasnt normal and I will never expect it again, but they earned a customer for life
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Old Sep 23, 22, 6:19 am
  #67  
 
Join Date: Jan 2014
Posts: 50
Hello,I’m not sure if this is the right forum or perhaps this is more BA problem but anyhow I’m BAEC Gold / OWE and trying to make seat selection (C/I) for a few flights operated by AA (LHR-JFK, JFK-SFO, JFK-LHR) but ticketed by BA. I have three (!) PNRs and neither of them seem to work. Checking my trip on AA website (AA PNR) gives me access to the reservation and I can see preselected seats (far from optimum) but there is no way to make changes. On BA website using the secondary BA/AY PNR I can see the same reservation but when I try to make changes, I’m redirected to AA website and given a third PNR ("BA website: American Airlines reference:XXXXX") which however is not recognized by AA! Is there a way to change seat on these mixed tickets or should I just wait for the check-in open and see what’s available then?
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Old Sep 23, 22, 9:21 am
  #68  
 
Join Date: Sep 2013
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Originally Posted by timma1971 View Post
Hello,Im not sure if this is the right forum or perhaps this is more BA problem but anyhow Im BAEC Gold / OWE and trying to make seat selection (C/I) for a few flights operated by AA (LHR-JFK, JFK-SFO, JFK-LHR) but ticketed by BA. I have three (!) PNRs and neither of them seem to work. Checking my trip on AA website (AA PNR) gives me access to the reservation and I can see preselected seats (far from optimum) but there is no way to make changes. On BA website using the secondary BA/AY PNR I can see the same reservation but when I try to make changes, Im redirected to AA website and given a third PNR ("BA website: American Airlines reference:XXXXX") which however is not recognized by AA! Is there a way to change seat on these mixed tickets or should I just wait for the check-in open and see whats available then?
You should normally have one BA PNR and one AA PNR for one booking. If you try to select seats using MMB it will pass you to AA and tell you the AA PNR. You should also be able to use the AA PNR directly on AA.com, which is what I always do. I suppose it would be possible for the JFK-LHR segment to end up with its own PNR but if the LHR-JFK and JFK-SFO flights are a connection then you want to be sure they are on one PNR. You should in any case have the ability to select seats on AA even without your BAEC number on the reservation so something is wrong. I suspect you will have to try phoning BA to get it sorted out, though AA might be able to do the seat selection, and I wouldn't leave it too late. The most important question is do you have a ticket number?
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Old Sep 23, 22, 2:22 pm
  #69  
 
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Thumbs up

Originally Posted by MADPhil View Post
You should normally have one BA PNR and one AA PNR for one booking. If you try to select seats using MMB it will pass you to AA and tell you the AA PNR. You should also be able to use the AA PNR directly on AA.com, which is what I always do. I suppose it would be possible for the JFK-LHR segment to end up with its own PNR but if the LHR-JFK and JFK-SFO flights are a connection then you want to be sure they are on one PNR. You should in any case have the ability to select seats on AA even without your BAEC number on the reservation so something is wrong. I suspect you will have to try phoning BA to get it sorted out, though AA might be able to do the seat selection, and I wouldn't leave it too late. The most important question is do you have a ticket number?
Thanks for the hint! Managed to access those flights and change seats on AA website using ticket number instead of PNR but to make this even stranger, got now a fourth PNR for these few flights on BA ticket but AA metal. All these flights on the same ticket number though. Wondering what kind of mess this will be at check-in.
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Old Sep 23, 22, 3:13 pm
  #70  
 
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Originally Posted by timma1971 View Post
Thanks for the hint! Managed to access those flights and change seats on AA website using ticket number instead of PNR but to make this even stranger, got now a fourth PNR for these few flights on BA ticket but AA metal. All these flights on the same ticket number though. Wondering what kind of mess this will be at check-in.
If they are all on the same ticket number you should be OK but it's odd that there are so many PNRs. It might be a good idea to get a phone agent to look at it rather than wait until check-in but make sure that they don't make things worse!
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Old Yesterday, 8:00 pm
  #71  
 
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OWE (AA EXP) Enter AA FF# to BA booking

I had two BA flights ticketed by BA (all BA metals). I want to add my AA FF# to my BA Executive account, for status recognition (credit miles to AA; bennies, like seat selection for free & free luggage etc). Find no way of doing it online

Calling BA is last resort for obvious reason. Any suggestion is appreciated.
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Old Yesterday, 8:16 pm
  #72  
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Originally Posted by allset2travel View Post
I had two BA flights ticketed by BA (all BA metals). I want to add my AA FF# to my BA Executive account, for status recognition (credit miles to AA; bennies, like seat selection for free & free luggage etc). Find no way of doing it online

Calling BA is last resort for obvious reason. Any suggestion is appreciated.
You can't - you can put your AA FF number into the booking and then you will get the benefits of AA status. Why is calling the airline the last resort rather than an obvious 1st choice?
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