Sep 5, 2015, 3:40 pm
Last edit by: JDiver
"I'm missing miles from _____." "How long does it take for my miles from ____ to post?" Etc.
Note: AA IT often carries out batch processes on the weekends. This could mean: Some partner miles might take longer than it would for AA flights. It is always advised to try to assure your AA Frequent Flyer Number is on your boarding passes, and we always advise retaining your boarding passes (or take screen shots of e-boarding passes) until your instruments have all posted.
If you flew on a partner airline, be sure of your earning rates; see here to verify if you were eligible to earn miles, and to see if they were Elite Qualifying or merely Redeemable miles. Also see: this link to the missing miles claim form.
See the AAdvantage FAQs:
FAQ
Q. What do I do if a flight hasn’t posted?
If it has been longer than two days, you can fill out the missing miles form online here. (Requires your AA FFN and ticket number.) Partner airlines may require a longer wait time.
But, some airlines have known issues with certain eligible fares posting. See
AY / Finnair “ineligible” flights for AAdvantage mileage accrual glitch
and
Earning AA AAdvantage Miles on CX / Cathay (including Upgrade Issues)
Q. What can I do for non-flight partner miles that haven’t posted?
See this AA guide with links here.
Alternatively, contact AAdvantage Customer Service
Within the U.S. and Canada:800-882-8880 or your elite reservation number, Monday – Friday 8 a.m. – 7 p.m. (CT)
Outside the U.S. and Canada see here.
Note: AA IT often carries out batch processes on the weekends. This could mean:
- You might find your account miles, etc. with zero totals for a few hours over the weekend.
- Partner miles earned near the weekend might not post until the following weekend
If you flew on a partner airline, be sure of your earning rates; see here to verify if you were eligible to earn miles, and to see if they were Elite Qualifying or merely Redeemable miles. Also see: this link to the missing miles claim form.
Dear JDiver,
Thanks for visiting AA.com. This email confirms that your AAdvantage(R) mileage credit request for your itinerary has been received as follows:
Passenger(s) :
Ticket Number : 001-1234567890
We will verify your flight information and post the eligible miles to your account. If you check your account balance via AA.com®, please allow up to 10 days for AA flights and 30 days for partner airline flights to appear in your account.
If you have any immediate concerns regarding your account, please contact AAdvantage Customer Service.
You can now access your travel information wherever you are with the new mobile version of AA.com.
AA.com
American Airlines
Thanks for visiting AA.com. This email confirms that your AAdvantage(R) mileage credit request for your itinerary has been received as follows:
Passenger(s) :
Ticket Number : 001-1234567890
Code:
Airline Flight Date Flight Origin Destination Cabin American Airlines 2015-08-08 1234 AAA BB First
If you have any immediate concerns regarding your account, please contact AAdvantage Customer Service.
You can now access your travel information wherever you are with the new mobile version of AA.com.
AA.com
American Airlines
See the AAdvantage FAQs:
3. Earning Miles
Q: How do I receive mileage credit?
A: Remember to include your AAdvantage number when you book or shop with AAdvantage partners. You should keep your receipts and boarding passes until you see the credit on aa.com/myaccount. If credit does not appear, you can request missing flight miles. For non-airline missing miles, visit our missing mileage credit page for a list of partner contacts.
Q: Can I earn miles for someone else's activity or earn credit in more than one loyalty program?
A: Only the person who flies, stays or rents earns miles. For example, even if you paid for your son's ticket, your son would earn the miles. And you can only earn credit in one loyalty program at a time.
Q: How do I receive mileage credit?
A: Remember to include your AAdvantage number when you book or shop with AAdvantage partners. You should keep your receipts and boarding passes until you see the credit on aa.com/myaccount. If credit does not appear, you can request missing flight miles. For non-airline missing miles, visit our missing mileage credit page for a list of partner contacts.
Q: Can I earn miles for someone else's activity or earn credit in more than one loyalty program?
A: Only the person who flies, stays or rents earns miles. For example, even if you paid for your son's ticket, your son would earn the miles. And you can only earn credit in one loyalty program at a time.
Q. What do I do if a flight hasn’t posted?
If it has been longer than two days, you can fill out the missing miles form online here. (Requires your AA FFN and ticket number.) Partner airlines may require a longer wait time.
But, some airlines have known issues with certain eligible fares posting. See
AY / Finnair “ineligible” flights for AAdvantage mileage accrual glitch
and
Earning AA AAdvantage Miles on CX / Cathay (including Upgrade Issues)
Q. What can I do for non-flight partner miles that haven’t posted?
See this AA guide with links here.
Alternatively, contact AAdvantage Customer Service
Within the U.S. and Canada:800-882-8880 or your elite reservation number, Monday – Friday 8 a.m. – 7 p.m. (CT)
Outside the U.S. and Canada see here.
Missing miles: how long to post, what to do etc. (master thread)
May 14, 2018, 5:26 am
#301
Join Date: Dec 2009
Location: Santiago, Chile
Programs: AA EXP, SPG Plat
Posts: 40
Just got denied a missing mileage request for 2 out of the 4 Qatar flights:
QR 702 (Feb 11, 2018): JFK to DOH (D Booking Class) - Posted
QR 500 (Feb 12, 2018): DOH to HYD (D Booking Class) - Posted
QR 501 (Mar 16, 2018): HYD to DOH (D Booking Class) - Not posted, submitted a missing mileage request but was denied
QR 701 (Mar 16, 2018): DOH to JFK (D Booking Class) - Not posted, submitted a missing mileage request but was denied
Other then boarding pass and confirmation of booking; I've obtained a certification of boarding from QR stating that I've flown these sectors in the above booking class. Would there be any additional stuff I would need to submit?
QR 702 (Feb 11, 2018): JFK to DOH (D Booking Class) - Posted
QR 500 (Feb 12, 2018): DOH to HYD (D Booking Class) - Posted
QR 501 (Mar 16, 2018): HYD to DOH (D Booking Class) - Not posted, submitted a missing mileage request but was denied
QR 701 (Mar 16, 2018): DOH to JFK (D Booking Class) - Not posted, submitted a missing mileage request but was denied
Other then boarding pass and confirmation of booking; I've obtained a certification of boarding from QR stating that I've flown these sectors in the above booking class. Would there be any additional stuff I would need to submit?
Jul 18, 2018, 12:57 pm
#302
Join Date: Mar 2016
Location: Southern Cali
Programs: AA ExPlat, Marriott Titanium, HH Diamond
Posts: 2,022
How Long for RJ Flights to Credit to AAdvantage
I could not find a consolidated thread on this topic, so forgive me if there is one I missed.
I flew RJ CAI-AMM-ORD a few days ago and the flights have not credited to my AA account yet. I was curious if anyone knew how long RJ flights usually take to reflect in AAdvantage accounts.
Thanks in advance
I flew RJ CAI-AMM-ORD a few days ago and the flights have not credited to my AA account yet. I was curious if anyone knew how long RJ flights usually take to reflect in AAdvantage accounts.
Thanks in advance
Aug 20, 2018, 10:51 am
#303
Join Date: May 2007
Location: Chicago, IL
Programs: UA,AA,Marriott Platinum
Posts: 329
Hawaiian Airline posting to American Airlines Miles: No of Days?
How many days does it normally take? I have some miles expiring on my daughter's account and just wanted to know if I should buy some to renew the expiration date.
K class economy ticket.
K class economy ticket.
Aug 20, 2018, 12:31 pm
#304
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
I couldn't do olci for a jfk-lhr-zrh tin 17 aug-18 aug; a ta at jfk sorted things and i got to zrh, but NO miles have (yet) posted, my return is still listed on aa.com. I'm fearful that if an outbound does not post, they might cancel the return = pax didn't fly Outbound.
Aug 20, 2018, 12:48 pm
#305
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,466
An Aug. 17 departure is only 3 days ago, give it time to post, but if it hasn't in the 2 week waiting period that AA suggests then just file a missing miles claim like usual.
Mar 14, 2019, 2:49 pm
#306
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
How Long for Miles to Post to AA for AS Flight?
Anyone have any experience earning AA miles for AS flights and can tell me about how long it takes for those miles to post on my AAdvantage account?
Mar 14, 2019, 3:22 pm
#309
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
This board is dedicated to AS and its frequent flyer program; few, if any, people who frequent it are going to be able to tell you how quickly flights will credit to AA because we're not crediting to them.
Mar 14, 2019, 3:34 pm
#311
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
How Long for Miles Earned on AS Flight To Be Credited To My AAdvantage Account?
Can anyone give me some idea as to about how long it takes for miles earned on an AS flight to be credited to my AAdvantage account? And do I contact AS or AA if the miles don't show up?
Mar 14, 2019, 11:31 pm
#312
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
All the answers you seek are here:
https://www.aa.com/i18n/travel-info/...a-airlines.jsp
Summary: If it wasn't an AA marketed flight, you will be waiting a while (since you don't earn AA miles). Otherwise, after 30 days, fill out the form online.
https://www.aa.com/i18n/travel-info/...a-airlines.jsp
Summary: If it wasn't an AA marketed flight, you will be waiting a while (since you don't earn AA miles). Otherwise, after 30 days, fill out the form online.
Last edited by JDiver; Mar 15, 2019 at 1:55 am Reason: Activate dead link