Last edit by: SingaporeDon
Booking Award Seats on EY / Etihad Airways Using AA / AAdvantage Miles
This thread is about "how to" book Etihad / EY award seats using AA AAdvantage miles. This wiki is new, so anyone with 90/90 who wishes to add helpful information is, of course, urged to do so.
- You cannot search or book awards for travel on EY (Etihad) on www.aa.com
- You can search award availability on EY's website. Look for seats on flights operated by Etihad Airways labeled as "GuestSeats".
- You have to call AA to book them. You may need to request the AA agent to look up the inventory one segment at a time in order to find the inventory in their system. OR:
- Your best bet is to call AA Australia (+61 2-9101-1948 ) - although the call center is actually in Suva, Fiji -as they can see the inventory reliably, and you can book (or put the EY segments on hold so you can flesh out the award afterward).
- A handy EY route map is at http://flights.etihad.com/routemap
- The applicable AAdvantage miles award chart is the oneworld and Other Airline Award Chart
- Award routing rules are in the wikipost of this thread
- It can be instructive to read about our members' successful award bookings on EY using AAdvantage miles in the Success stories of award booking on Etihad using AA miles (>= 2015) thread. [Note: posts prior to 2015 about this topic (with the exception of a few 2014 end of year posts brought forward for continuity) are archived at ARCHIVE: Success stories of award booking on Etihad using AA miles]
- If you find EY inventory from your continent but not your city of choice, as usual you can include any other AAdvantage award airlines in order to complete the itinerary. E.g. LHR-xAUH-DEL-xAUH-CDG on EY connecting to CDG-LHR on BA.
How to: Use AA Miles to Book Award on Etihad / EY (Archive - 2015 and earlier)
#1111
Join Date: Dec 2004
Posts: 5,624
(*) Example: I was looking on EY's site for CCU-ORD leaving 31 Dec. If you enter that date as the search date, it shows GuestSeat (as well as OpenSeat) availability. If you switch to another date in the top row, e.g. 30 Dec , then 31 Dec displays as completely unavailable and you cannot return to it. Search again for 31 Dec and seats show as available again. (This may change at any time, but it's been doing that for a couple of days.) If I look at CCU-AUH (31Dec) and AUH-ORD (1Jan), GuestSeats are available for both flights without the above unstable behavior.
BA's web site is also buggy for multi-segment trips. If there are 4 award seats on QR for CCU-DOH and 1 for DOH-ORD (or 4 on CX for CCU-HKG and 1 for HKG-ORD), then CCU-ORD will show 4 available seats.
#1112
Join Date: Jun 2011
Location: BOS
Programs: AA EXP
Posts: 7,710
Don't assume that, I've been able to get them to see and book through inventory not available segment by segment a couple times, though it sounds like they often don't see anything. Try and post the result, including miles deducted.
#1113
Join Date: Mar 2012
Location: BOS
Programs: UA 1k, Hyatt Globalist
Posts: 190
Quick question - I've been searching across 2016 for any Business/First guest seat availability from JFK-AUH or even Toronto-AUH and am finding no space. Has anyone else been seeing similar searches as sold out?
#1115
Join Date: Dec 2009
Location: ADL
Programs: QFF, AAdvantage, All
Posts: 1,128
Complimentary hotel stay not available for award tickets ?
Just heard that complimentary hotel stays aren't available for award tickets. Is this true?
I'm connecting in AUH to CCU on EY in F. Since it is a 12 hr layover I was expecting to be given a hotel room.
Can anyone confirm this?
I'm connecting in AUH to CCU on EY in F. Since it is a 12 hr layover I was expecting to be given a hotel room.
Can anyone confirm this?
#1116
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,750
See this thread:
http://www.flyertalk.com/forum/ameri...solidated.html
Look at posts 1038 and 1039 among others.
http://www.flyertalk.com/forum/ameri...solidated.html
Look at posts 1038 and 1039 among others.
#1117
Join Date: Dec 2009
Location: ADL
Programs: QFF, AAdvantage, All
Posts: 1,128
See this thread:
http://www.flyertalk.com/forum/ameri...solidated.html
Look at posts 1038 and 1039 among others.
http://www.flyertalk.com/forum/ameri...solidated.html
Look at posts 1038 and 1039 among others.
#1118
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
Then what IS your question about?
#1119
Join Date: Aug 2013
Location: USA
Programs: IHG/Spire Amb., Hilton/Diamond, SPG/Gold, Marriott/Gold, AA/Plat, Southwest/CP
Posts: 270
Has anyone had success putting together an itinerary with an EY flight and another airline's? I'm trying to find AKL-BNE-AUH with AKL-BNE on QF J and BNE-AUH on EY F but the price is appearing as two separate awards (17,500 and 60,000) rather than one for the region. Is this something to do with EY bookings/different classes or should someone be able to price up the 60,000 it theoretically should be?
#1120
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
I thought it was Emirates, not Etihad that purportedly comped hotels for long layovers. Not entirely sure, though.
#1121
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,438
For AUH-AUS, the following is a permitted routing
AUH-CHI/DFW-AA/B6/EY-AUS
so connecting in DFW from EY to AA would be allowed as a single award
For AKL-AUH,
AKL-EY/NZ/VA-BNE/MEL/PER/SYD-AUH
is the permitted routing via BNE. For EY's fares, AKL-BNE would need to be on VA or NZ , neither of which are partners of AA
#1122
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,438
Well - other than that , there would be no hotel provided anyway
Etihad offers a free hotel for 1 night business class / 2 nights first class if stopping over in AUH ( see http://www.etihad.com/en/plan-and-bo...ium-stopovers/ ) on paid 1st and business class fares ( assuming fare rules permit a stopover )
#1124
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
Has anybody had success booking the free "premium stopover" hotel on an AA award?
http://www.etihad.com/en/plan-and-bo...ium-stopovers/
I can't seem to find any restrictions about using a mileage ticket or booking through another airline, but I'd love to hear if anybody has done this successfully?
http://www.etihad.com/en/plan-and-bo...ium-stopovers/
I can't seem to find any restrictions about using a mileage ticket or booking through another airline, but I'd love to hear if anybody has done this successfully?
You most likely heard correctly. I rather suspect you held overly high expectations of what your award includes. I've quoted a similar question and its reply above.
Partner awards are MileSAAver awards, the most economical available, and even if you had Executive Platinum status Etihad is not a oneworld airline. If you were flying a paid First fare in Etihad First, you'd likely have a courtesy hotel room.
You could check the Etihad Guest forum, as it addresses Etihad policies. AA never includes a hotel stay for award or paid flights outside of Off-Schedule Operations.
Last edited by JDiver; Dec 13, 2015 at 8:09 am
#1125
Join Date: Aug 2013
Location: USA
Programs: IHG/Spire Amb., Hilton/Diamond, SPG/Gold, Marriott/Gold, AA/Plat, Southwest/CP
Posts: 270
It will be the system catching the permitted routing of the requested award and noting that it is not in compliance with EY's routing rules
For AUH-AUS, the following is a permitted routing
AUH-CHI/DFW-AA/B6/EY-AUS
so connecting in DFW from EY to AA would be allowed as a single award
For AKL-AUH,
AKL-EY/NZ/VA-BNE/MEL/PER/SYD-AUH
is the permitted routing via BNE. For EY's fares, AKL-BNE would need to be on VA or NZ , neither of which are partners of AA
For AUH-AUS, the following is a permitted routing
AUH-CHI/DFW-AA/B6/EY-AUS
so connecting in DFW from EY to AA would be allowed as a single award
For AKL-AUH,
AKL-EY/NZ/VA-BNE/MEL/PER/SYD-AUH
is the permitted routing via BNE. For EY's fares, AKL-BNE would need to be on VA or NZ , neither of which are partners of AA
I actually live in DFW, but set AUS as my destination because I thought it would give me flexibility to change my routing to AUH-JFK-AUS if last-minute Apartment spaces opens up on the A30 for AUH-JFK.
If it isn't going to be possible to change to AUH-JFK-AUS then that nips that plan in the bud.
I don't suppose they'd allow an AUH-JFK-DFW either, since they also fly AUH-DFW direct...
Thanks!
EDIT: Poked around on KVS Tool and think I answered my own question... it looks like EY does publish EY/AA fares that are both AUH-JFK-AUS and even AUH-JFK-DFW.
I don't know that they'd let me book AUH-JFK-DFW if there's an AUH-DFW if I gave the reason that AUH-DFW doesn't have the plane I want but probably safer to just stick to AUH-DFW/JFK-AUS.
Last edited by LaphroaigAndRibeye; Dec 13, 2015 at 1:18 pm Reason: New info