Jan 13, 2015, 2:43 pm
Last edit by: SingaporeDon
Booking Award Seats on EY / Etihad Airways Using AA / AAdvantage Miles
This thread is about "how to" book Etihad / EY award seats using AA AAdvantage miles. This wiki is new, so anyone with 90/90 who wishes to add helpful information is, of course, urged to do so.
- You cannot search or book awards for travel on EY (Etihad) on www.aa.com
- You can search award availability on EY's website. Look for seats on flights operated by Etihad Airways labeled as "GuestSeats".
- You have to call AA to book them. You may need to request the AA agent to look up the inventory one segment at a time in order to find the inventory in their system. OR:
- Your best bet is to call AA Australia (+61 2-9101-1948 ) - although the call center is actually in Suva, Fiji -as they can see the inventory reliably, and you can book (or put the EY segments on hold so you can flesh out the award afterward).
- A handy EY route map is at http://flights.etihad.com/routemap
- The applicable AAdvantage miles award chart is the oneworld and Other Airline Award Chart
- Award routing rules are in the wikipost of this thread
- It can be instructive to read about our members' successful award bookings on EY using AAdvantage miles in the Success stories of award booking on Etihad using AA miles (>= 2015) thread. [Note: posts prior to 2015 about this topic (with the exception of a few 2014 end of year posts brought forward for continuity) are archived at ARCHIVE: Success stories of award booking on Etihad using AA miles]
- If you find EY inventory from your continent but not your city of choice, as usual you can include any other AAdvantage award airlines in order to complete the itinerary. E.g. LHR-xAUH-DEL-xAUH-CDG on EY connecting to CDG-LHR on BA.
How to: Use AA Miles to Book Award on Etihad / EY (Archive - 2015 and earlier)
Dec 10, 2015, 4:28 am
#1096
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,550
Has anyone had success putting together an itinerary with an EY flight and another airline's? I'm trying to find AKL-BNE-AUH with AKL-BNE on QF J and BNE-AUH on EY F but the price is appearing as two separate awards (17,500 and 60,000) rather than one for the region. Is this something to do with EY bookings/different classes or should someone be able to price up the 60,000 it theoretically should be?
Dec 10, 2015, 4:41 am
#1097
Join Date: Oct 2010
Location: NZ
Programs: AA, UA, QF, TK, EY, NZ
Posts: 447
Oh right. Any chance AA could see other EY coded flights in order to book onto? Or am I just dreaming about being able to use AA miles for NZ/VA (coded as EY)..
Dec 10, 2015, 6:04 am
#1099
Join Date: May 2003
Location: Slightly to the left of center
Posts: 3,475
LHR-AUH route - aircraft changes
There's a thread over in the Etihad forum about pending changes of aircraft on the LHR-AUH route, which I think would be of significance for those booking/planning to book the Apartment cabin. I can't tell if these are common substitutions or permanent changes - but may be advised to follow this thread: http://www.flyertalk.com/forum/etiha...l#post25842681
Dec 10, 2015, 6:45 am
#1100
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Dec 10, 2015, 8:39 am
#1101
Join Date: Mar 2012
Location: Boulder
Programs: AA Plat, CX Silver
Posts: 2,361
Has anyone had success putting together an itinerary with an EY flight and another airline's? I'm trying to find AKL-BNE-AUH with AKL-BNE on QF J and BNE-AUH on EY F but the price is appearing as two separate awards (17,500 and 60,000) rather than one for the region. Is this something to do with EY bookings/different classes or should someone be able to price up the 60,000 it theoretically should be?
Dec 10, 2015, 2:56 pm
#1102
Join Date: Nov 2011
Posts: 95
Has anyone had success putting together an itinerary with an EY flight and another airline's? I'm trying to find AKL-BNE-AUH with AKL-BNE on QF J and BNE-AUH on EY F but the price is appearing as two separate awards (17,500 and 60,000) rather than one for the region. Is this something to do with EY bookings/different classes or should someone be able to price up the 60,000 it theoretically should be?
I have successfully redeemed 1 F ticket AMM-AUH-MEL-SYD-ASP with 60000 miles, as I believe EY sold AMM- ASP with its partner VA in Australia 2 days ago ^^ My AMM-AUH is on RJ and MEL-SYD-ASP is on QF.
However, weird things happened. There were 2 seats available for redemption on EY A380 F as shown on EY site, but once I booked a ticket for myself, inventory dropped to zero. I cannot book my friend on the exact same flight I redeemed.
Dec 10, 2015, 5:56 pm
#1103
Join Date: Mar 2012
Posts: 3,165
Did anyone have luck selecting a seat on the AUH-MEL (or MEL-AUH) flight booked with AA miles?
I booked myself a seat in F on the AUH-MEL A380 flight using my AA miles a few days ago and was trying to do a seat selection today.
I tried the online tool first, but it gave me an error so I called EY to pick a seat.
The phone agent said she also couldn't select a seat, and after doing some research on her side, she told me there is an AIRCRAFT CHANGE scheduled for this flight, and I cannot choose a seat until the aircraft change is finished.
?????
Does this mean the AUH-MEL flight is not gonna get the A380?
Right now, EY's website says the scheduled aircraft type is A380 for this flight, but if what she said is true, that means MEL is actually NOT getting the A380, right?
Does anyone have any idea what's going on?
Btw my flight is in Sept. 2016.
I booked myself a seat in F on the AUH-MEL A380 flight using my AA miles a few days ago and was trying to do a seat selection today.
I tried the online tool first, but it gave me an error so I called EY to pick a seat.
The phone agent said she also couldn't select a seat, and after doing some research on her side, she told me there is an AIRCRAFT CHANGE scheduled for this flight, and I cannot choose a seat until the aircraft change is finished.
?????
Does this mean the AUH-MEL flight is not gonna get the A380?
Right now, EY's website says the scheduled aircraft type is A380 for this flight, but if what she said is true, that means MEL is actually NOT getting the A380, right?
Does anyone have any idea what's going on?
Btw my flight is in Sept. 2016.
Last edited by agjil; Dec 10, 2015 at 6:09 pm
Dec 10, 2015, 8:10 pm
#1104
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,550
Did you phone AA or EY to get the seat assigned?
Can you not select a seat on the EY site ?
Is the booking ticketed ; EY seems not to allow seat assignment ( at least from its website ) until ticketing is completed
Of course it is possible that the airline is tinkering with what type of aeroplane to use and has inhibited seat allocation - if so, all you can do then is wait
Can you not select a seat on the EY site ?
Is the booking ticketed ; EY seems not to allow seat assignment ( at least from its website ) until ticketing is completed
Of course it is possible that the airline is tinkering with what type of aeroplane to use and has inhibited seat allocation - if so, all you can do then is wait
Dec 10, 2015, 8:18 pm
#1105
Join Date: Mar 2012
Posts: 3,165
Did you phone AA or EY to get the seat assigned?
---> I called EY for the seat assignment.
I called both the US office and the Abu Dhabi office and got the same response about this aircraft change thing.
Can you not select a seat on the EY site ?
---> As I wrote in my post, when I try to do it online, it gives me an error.
Is the booking ticketed ; EY seems not to allow seat assignment ( at least from its website ) until ticketing is completed
---> Yes, the booking is ticketed.
Of course it is possible that the airline is tinkering with what type of aeroplane to use and has inhibited seat allocation - if so, all you can do then is wait
---> yeah, it sounds like this is the case. EY better not take the A380 away!
---> I called EY for the seat assignment.
I called both the US office and the Abu Dhabi office and got the same response about this aircraft change thing.
Can you not select a seat on the EY site ?
---> As I wrote in my post, when I try to do it online, it gives me an error.
Is the booking ticketed ; EY seems not to allow seat assignment ( at least from its website ) until ticketing is completed
---> Yes, the booking is ticketed.
Of course it is possible that the airline is tinkering with what type of aeroplane to use and has inhibited seat allocation - if so, all you can do then is wait
---> yeah, it sounds like this is the case. EY better not take the A380 away!
Dec 10, 2015, 9:17 pm
#1106
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,550
<redacted>
<agjil> did not state what website was being used to select seats - whether it was AA's or EY's site
He also did not state whether it was ticketed - which is important for EY seat selection from the EY site. The post only stated that it was booked
<agjil> did not state what website was being used to select seats - whether it was AA's or EY's site
He also did not state whether it was ticketed - which is important for EY seat selection from the EY site. The post only stated that it was booked
Last edited by JDiver; Dec 10, 2015 at 10:41 pm Reason: Redacted previously deleted post content / edit for same
Dec 10, 2015, 10:46 pm
#1107
Join Date: May 2009
Location: SEA
Programs: AA EXP (2.5MM), Hilton Gold, Marriott Titanium
Posts: 4,859
Since you're EXP - the $150 change fee doesn't apply.
Calling to change by adding CDG-LHR might reduce your taxes, but France also has a high "solidarity" tax for premium passengers.
If you leave from say BRU, AMS and almost any other European port, that will completely drop the APD for you (but add that airport's departure tax.)
Calling to change by adding CDG-LHR might reduce your taxes, but France also has a high "solidarity" tax for premium passengers.
If you leave from say BRU, AMS and almost any other European port, that will completely drop the APD for you (but add that airport's departure tax.)
Dec 10, 2015, 11:22 pm
#1108
Join Date: Nov 2007
Location: KYE
Posts: 4,156
I have successfully redeemed 1 F ticket AMM-AUH-MEL-SYD-ASP with 60000 miles, as I believe EY sold AMM- ASP with its partner VA in Australia 2 days ago ^^ My AMM-AUH is on RJ and MEL-SYD-ASP is on QF.
However, weird things happened. There were 2 seats available for redemption on EY A380 F as shown on EY site, but once I booked a ticket for myself, inventory dropped to zero. I cannot book my friend on the exact same flight I redeemed.
However, weird things happened. There were 2 seats available for redemption on EY A380 F as shown on EY site, but once I booked a ticket for myself, inventory dropped to zero. I cannot book my friend on the exact same flight I redeemed.
Dec 11, 2015, 12:00 am
#1109
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Dec 12, 2015, 11:06 am
#1110
Join Date: Jul 2010
Location: Here today, gone tomorrow
Programs: Nothing shiny :-(
Posts: 2,493
I've always checked availability of legs separately on Etihad's website but looking at LHR - SYD rather than LHR - AUH then AUH - SYD shows more availability. Can I assume that AA won't be able to see this additional availability?