US Airways Ticket says AAGold but I am Plat.
I've flown us airways twice since the merger completed, and both times my boarding pass has listed me as AAGold. I received platinum status in December 2013 and my AA Account clearly has me listed as a Platinum member.
I haven't noticed any difference in benfits on US Airways, and no miles have posted yet so I can't see if I got the 25 or 100% bonus. Anyone else have this issue? I'd like to have it resolved because I need those checked bags benefits in April! |
You sure they haven't just equated AA Platinum (50k/year qualification) to US Gold (50k/year qualification)? I've not seen a boarding pass and I haven't got any idea how the backend systems work, but that was my first thought since the levels roughly equate...
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Could be! That's a good theory.
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For an AA elite, there's very little practical difference between the two -- many of the US Gold benefits (award ticketing fee waivers, *A status, or upgrade priority) don't apply to AA elites at this point anyway. And I am pretty sure AA is doing the bonus mile calculation, not US.
So far as I can tell, the only real difference you'd see would be with baggage -- technically a US Silver (=AA Gold) shouldn't get a priority tag, and only one bag would be free. So if you checked a bag, did it get priority tagged? |
Originally Posted by Microwave
(Post 22207303)
You sure they haven't just equated AA Platinum (50k/year qualification) to US Gold (50k/year qualification)? I've not seen a boarding pass and I haven't got any idea how the backend systems work, but that was my first thought since the levels roughly equate...
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Did you purchase your tix before reaching plat?
Husband flew cathay a few weeks ago and BP read OW ruby instead of sapphire even though aa.com definitely had him listed as plat. Didn't really matter since he was in biz, but did think it was a bit odd. Just assumed it was because he hadn't reached plat until after the ticket was originally purchased. Neither of us has flown any partner flights since then, so not sure if it's been corrected... perhaps it's an AA communication glitch? |
I'm PLT and just got my US boarding pass with "AA PLATINUM".
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Originally Posted by CaptainEasychord
(Post 22211392)
I'm PLT and just got my US boarding pass with "AA PLATINUM".
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I purchased the tickets after becoming a Plat. member. Okay, well I'll have to call and straighten it out--it doesn't matter right now because I never check bags, but I have a big trip coming up in April and I'd like to check 3 bags for each person on my reservation.
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Originally Posted by wandertheglobe
(Post 22212561)
Did you have to do anything to set that up at US Air?
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US flight today, same situation as NathanL104. I wonder if AA is occasionally batching member information over to US, and it's still reflecting the AA Gold status I held until late December 2013 when I made AA Plat.
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I bet there is some sort of batch update lag. My US BPs show AAdvantage Platinum status.
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Originally Posted by NathanL104
(Post 22213306)
I purchased the tickets after becoming a Plat. member. Okay, well I'll have to call and straighten it out--it doesn't matter right now because I never check bags, but I have a big trip coming up in April and I'd like to check 3 bags for each person on my reservation.
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Originally Posted by goldstj2
(Post 22214621)
US flight today, same situation as NathanL104. I wonder if AA is occasionally batching member information over to US, and it's still reflecting the AA Gold status I held until late December 2013 when I made AA Plat.
My boarding pass for tomorrow says AA Gold |
Originally Posted by goldstj2
(Post 22253943)
When the flights posted on AA (after 5 days), it posted with the correct Platinum bonus, not a Gold bonus.
My boarding pass for tomorrow says AA Gold |
Originally Posted by CaptainEasychord
(Post 22211392)
I'm PLT and just got my US boarding pass with "AA PLATINUM".
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I'm AA Plat and am flying US in two weeks - did your pre-check also automatically show up on your US tickets, or did you have to call someone?
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Originally Posted by CaptainEasychord
(Post 22211392)
I'm PLT and just got my US boarding pass with "AA PLATINUM".
My passbook US BP for exit row show AA Platinum but it show Zone 1 boarding. Zone 1 doesn't seem to be preferred. http://www.usairways.com/en-US/traveltools/checkin/airportcheckin/boarding_process.html |
Listen for the announcements. The US BP only lists numbers for zones, so anything that would be preferred access is zone 1. This includes First Class, DM Elites, Star Elites, AA Elites, etc. All will say Zone 1.
The most usual process in the last week is pre-board special needs, invite to board all First Class, followed three seconds later by calling all Uniformed Military, US CP, AA ExPlat, followed almost immediately by the rest of the elites, then the zones. |
Originally Posted by Microwave
(Post 22207303)
You sure they haven't just equated AA Platinum (50k/year qualification) to US Gold (50k/year qualification)? I've not seen a boarding pass and I haven't got any idea how the backend systems work, but that was my first thought since the levels roughly equate...
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Originally Posted by Flyer78
(Post 22270260)
Listen for the announcements. The US BP only lists numbers for zones, so anything that would be preferred access is zone 1. This includes First Class, DM Elites, Star Elites, AA Elites, etc. All will say Zone 1.
The most usual process in the last week is pre-board special needs, invite to board all First Class, followed three seconds later by calling all Uniformed Military, US CP, AA ExPlat, followed almost immediately by the rest of the elites, then the zones. |
Wow, that is a bit aggressive. I have seen earlier boarding for wide-body flights domestically, but usually they can't get to Zone 3 until 75% of the plane is boarded...
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I have pre-merger US ticket and waited until after the merger benefits kicked in (after Jan 17th) before changing the FF number from US # (no status) to AA # (EXP). However, it still shows in the reservation that 1st bag is $25. But putting in my EXP # did allow me to move to preferred seats for no charge.
On US flight earlier in January I used my UA 1K number and the reservation showed no baggage fee. I don't expect to pay baggage, likely something that still needs fixed in the US site. |
Update
Just an update on this. I flew on Sunday PWM to PHL on a US Airways award ticket. I am AA Platinum but my ticket STILL says AA Gold. I don't ever check bags so I don't care about this right now, but I have a trip coming up where I really need the 3 free checked bags.
I will have to call and sort it out, but I hate the hold times... |
Originally Posted by NathanL104
(Post 22584665)
Just an update on this. I flew on Sunday PWM to PHL on a US Airways award ticket. I am AA Platinum but my ticket STILL says AA Gold. I don't ever check bags so I don't care about this right now, but I have a trip coming up where I really need the 3 free checked bags.
I will have to call and sort it out, but I hate the hold times... |
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