aktchi

Another possibility is that one ticket has validity of 1 year, and is also limited to 16 coupons (=basically, flights). However, there is no limit on how many tickets one can purchase.

mster

Can oneworld and non-oneworld partners be combined on the same award? For example AUH-NRT (on Etihad) then NRT-KIX (on JL)?

Dave Noble

Does either EY or JL offer a fare that allows that combination of airlines? If yes, then there should be no issue

LukeO9

Yes.
But not all combinations are possible.
And some of the combinations that are stated to not be possible, may perhaps become possible if you HUACA.

mster

The AUH-NRT (on Etihad) then NRT-KIX (on JL) *can* be constructed as one ticket *but* it will still price out as two separate awards (22,500+7,500=30,000)

jphripjah

Is LAS-LAX-HKG-KUL-BKK a valid routing?

I'd prefer to fly HKG-BKK direct but there's no award availability within 24 hours of the LAX-HKG flight arrival. Can I book this with the KUL layover and then later change for no fee if an award seat on a Cathay Pacific direct flight to BKK becomes available a few days before departure?

Or is the HKG-KUL-BKK part just invalid because it's indirect?

Dave Noble

Looking at CX, it seems that LAS-BKK is constructed of LAS-LAX and LAX-BKK which is likely to make it fail ; LAX-BKK would not permit the routing

I don't think that you will get the journey with travel on CX ; AA has a mileage based fare which may potentially permit it and might be worth trying if the CX journey is not permitted as a single award

napilimom

I’m suddenly seeing zero coach award tickets, on any day, on the TN route LAX-CDG and vice versa. This is unusual- is it likely a momentary issue?

fbruno

Are transfers in a 3th region (when allowed) limited to 1 , or can one make multiple transfers in the 3th region?

Route would be e.g. DOH-BKK-HKG-NRT

JJeffrey

You can have multiple connections in the 3rd region (as long as the fare rules permit).

SeeBuyFly

I had an all-J award booking with AA domestic segments leading to international partner segments. A Y award opened up on a domestic flight that had better timings, so I called AA and changed it as a voluntary downgrade on one segment. No miles were to be reinstated.

So the next day I get a call from AA saying the change was a mistake, and the downgrade would cost $150. The explanation involved married segments, etc. and made no sense to me. I tried explaining that I was not changing the award level, just taking a voluntary downgrade on one segment. No dice. They charged it back to the original J booking on the less convenient flight.

I asked for the text of the rule that applied here, and was told "We do not share the rules with passengers".

I do realize that reason does not apply here, but I am bemused that AA would have a secret rule that does not benefit either AA or the passenger. I am aware that award downgrades require a fee. In this case I was not downgrading the award itself, just one segment (leaving the award level unchanged). If anyone can explain this rule in comprehensible language, I'd be very grateful.

Often1

It's not a secret rule. AA simply chose to apply the fare rules for the new ticket. You can find those with your original booking email.

Without knowing the exact specifics, it appears that you were book A-B with a connection at C, but for some reason the new flights had a different fare basis and thus different fare rules.

If you provide the routing and the full fare basis for each segment, someone here may be able to give you the pinpoint provision, but it's unlikely to help.

Better to call back and if you get the same answer, ask to speak with a supervisor and seek a waiver of the change fee. As a general matter, arguing with an agent is unhelpful unless you 100% know that the agent is wrong because once an agent enters remarks in the PNR notes on your conversation, it is much harder to obtain a waiver. If you simply thank the agent for the information and hang up, those chances drop.

SeeBuyFly

Of course the new flight had a different fare basis. It went from J to Y, i.e. from U to T (one segment).

chicago747

Did you change from a non-stop to a 1-stop or vice versa on the domestic leg? Either way, I do think it's tacky for AA to chase the OP down for the $150 after the fact...especially since they took a downgrade from J to Y. If someone booked an IND-ORD and the next day added an ORD-NRT segment and the agent forgot to collect the extra miles that's one thing and I'd expect a call from AA at some point. But if I was AA and had any amount of common sense I think i'd just let this one be.

jordyn

Haha, that's funny. Where do you find the rules in your confirmation e-mail?