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AA oneworld & Other Airline Partner Award information, rules (master thd)

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Old Dec 5, 17, 9:43 am   -   Wikipost
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Last edit by: JDiver
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oneworld and other airline Awards Rules, Information 2015 on

NOTE: New award charts are in place for awards made 22 March 2016 or later.

List of airlines you can use in redeeming awards:

oneworld airlines (and their oneworld affiliates) are:
  • AB - airberlin (and HG - Niki) (but AB ceased operations 2017)
  • AA - American Airlines (and American Eagle)
  • BA - British Airways (and BA Cityflyer, Comair, Eastern Airways, Open Skies, Sun Air of Scandinavia, BA Limited) (incurs high YQ surcharge)
  • CX - Cathay Pacific (and KA - Dragonair)
  • AY - Finnair (and Privilege Style, Flybe Finland)
  • IB - Iberia (and Air Nostrum, Iberia Express) (incurs YQ surcharge)
  • JL - Japan Airlines (and J-Air)
  • LA - LAN (and LAN Express, LAN Colombia, LP - LAN Peru) / LATAM
  • MH - Malaysia Airlines
  • RJ - Royal Jordanian
  • QF - Qantas (and QantasLink, Jetconnect - not Jetstar)
  • QR - Qatar Airways
  • S7 - S7 (and Globus - but excludes far eastern Russia / Siberia)
  • UL - SriLankan Airlines
  • JJ - TAM (LATAM)
Non-oneworld airlines one can redeem (MileSAAver) awards on are:
  • TN - Air Tahiti Nui
  • AS - Alaska Airlines
  • EY - Etihad Airways
  • FJ - Fiji Airways
  • GF - Gulf Air
  • HA - Hawaiian Airlines
  • 9W - Jet Airways (India)
Airlines that can be booked for award travel on aa.com:

oneworld alliance partners
  • AB - airberlin
  • BA - British Airways (awards incur YQ airline imposed surcharge)
  • AY - Finnair
  • QF - Qantas
  • RJ - Royal Jordanian Airlines

Other airline participants
  • AS - Alaska Airlines (not VX - Virgin America at this time)
  • HA - Hawaiian Airlines (ex-Hawai'i, not Mainland - HI)
All other airlines have to be requested by telephone; calling to book awards that cannot be booked online no longer incurs telephone service fees.

Routing assistance, etc.

Check this oneworld interactive map and timetable by Innosked to see potential routes, and you can sign up for British Airways Executive Club or Qantas Frequent Flyer to use their sites to find awards (look for the lowest level awards) you can't see on aa.com. Also see this link to AA.com listing oneworld airlines with information about each.

Originally Posted by JonNYC View Post
(Routings allowed)

Awards may be put on hold for five days. Awards may take time to be verified by the operating airlines. Once approved, they will proceed to a booking queue for ticket issuance; the sooner the trip, the faster the process - and vice versa. See link to thread, below.

Booking for, or changing an award to, travel sooner than 21 days out requires an early booking fee (waived for Executive Platinum members). One can not book farther out, change to closer in and evade this fee any longer (as of 16 Feb 2012)

Booking Business or First awards with JL / Japan Airlines one will only be able to fly in Economy domestically in Japan, but upgrades are quite inexpensive at 1,000 or so per flight.

See more below in "General Rules"

Latest changes:
  • As of Aug 2017, Connections are limited to two connections / three flight segments for domestic awards, and three connections / four flight segments for international awards. Link
  • Nov 2016: MH and 9W can now be used on AA or CX transpacific awards to India subcontinent via HKG in addition to CX
  • May 6, 2016: Regions split (Indian Subcontinent, Middle East)
  • Jet Airways discontinued EWR-BRU as of 27 March 2016.
  • As of 7 April 2014, the "free stopover" discussed can no longer be used as free award stopovers at international North American gateways have been eliminated.
  • Airlines are normally precluded from writing tickets with more than 16 segments.
AA Region Definitions*

Region definitions changed again May 6, 2016. Link

Links and resources:
Updated 14 Mar 2017 by JDiver

_________________________________________________

updated 11MAY15 by hillrider. Modified and updated from JonNYC's original post in the archived thread (please feel free to update):

Introduction

There are two types of awards discussed below, AA Awards and oneworld and Other Airlines Awards[/B], which are targeted to passengers traveling to a single destination.

As of 1 October 2010 awards may be redeemed for travel on all British Airways flights, including previously excluded flights between the U.S. and U.K. Note that additional British Airways high YQ surcharges, as well as Iberia's lower YQ surcharges, apply based on class-of-service and market flown: see Earning and redeeming AA miles / upgrading on BA/IB; BA fuel surcharge (Oct 1, 2010)

Award Rules
  • American Airlines Awards are valid for travel on flights that are marketed and operated by AA (no codeshares). These awards can be booked online at AA.com.
  • oneworld and Other Airline awards are valid for travel on AA and any of its partner airlines, and can include travel on multiple partners. Many of these awards must be booked over the phone, and will not incur a Ticketing Service Charge (waived for EXPs in any case) if they cannot be booked online.
  • Up to four one-way awards can be booked on a single PNR.
General Rules, Routing and Connections

Passenger has 4h on domestic / 23h59m international travel to connect. If there are no scheduled flights within this timeframe, regardless of availability, the passenger must take the next scheduled flight but, may not exceed 24 hours. If the connection exceeds 24 hours, it will be considered a stopover may require two awards).

If there is a non-stop flight that departs after the 4h / 23h59m windows and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight.

Effective on 14 Jul 2014 on an all-AA-metal award itinerary, you now have up to 18 hours to connect when traveling to/from Hawaii [Ref]

The particular carrier's Maximum Permitted Miles / MPM + 25% on a particular route. (The MPM by itself often exceeds the distance between the origin and destination airports because connections may be required.)

Or, the "most significant carrier" (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) must publish a non-constructed fare between your origin and destination.

To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.

Stopovers

None allowed.

Partner award inventories

Award booking inventory classes for each carrier in the AAdvantage Award program are listed below and may be useful when on the phone with an AA rep or when checking availability. See also the Award Booking Codes page in the FlyerGuide wiki for updated information.

Code:
 oneworld Partners          First     Business    Economy
 --------------------------------------------------------
 AA - American Airlines     Z          U           T      
 US - US Airways            O          I           X
 --------------------------------------------------------
 AB  Air Berlin                       U           X      
 HG  Niki                                                
 --------------------------------------------------------
 AY  Finnair                          U           X      
 --------------------------------------------------------
 BA  British Airways       Z          U           X     
 --------------------------------------------------------
 CX  Cathay Pacific        Z          U           T      
 KA - DragonAir                                   
 --------------------------------------------------------
 IB  Iberia                           U           X      
 --------------------------------------------------------
 JJ - TAM Airlines          O          I           X
 --------------------------------------------------------
 JL  Japan Airlines (Intl) Z          U           T
 JL  Japan Airlines (Dom)  Z          D           S
 --------------------------------------------------------
 LA  LAN Chile             Z          U           T      
 XL - LAN Ecuador
 LP - LAN Peru
 4M - LAN Argentina
 --------------------------------------------------------
 MH - Malaysia Airlines     P          U           X      
 --------------------------------------------------------
 QF - QANTAS Airways        P          U           X      
 --------------------------------------------------------
 QR - Qatar Airways         Z          U           X      
 --------------------------------------------------------
 RJ  Royal Jordanian                  U           X      
 --------------------------------------------------------
 S7  S7 Airlines                      U           E      
 --------------------------------------------------------
 UL - SriLankan Airlines                       
 --------------------------------------------------------
 
 Other Partners             First     Business    Economy
 --------------------------------------------------------
 FJ  Fiji Airways                     U           X      
 --------------------------------------------------------
 TN  Air Tahiti Nui                   I           W      
 --------------------------------------------------------
 AS  Alaska Airlines       A                      W      
 --------------------------------------------------------
 LY  El Al Israel          P          X           E      
 --------------------------------------------------------
 EY - Etihad                O          I           N      
 --------------------------------------------------------
 G3 - GOL                              I           X      
 --------------------------------------------------------
 GF - Gulf Air                         P           T      
 --------------------------------------------------------
 HA  Hawaiian Airlines     D                      T      
 --------------------------------------------------------
 9W - Jet Airways           R          D           X      
 --------------------------------------------------------

General Routing Rules

Routing

General Rules

Passenger has 4h / 23h59m to connect (depending on domestic or international travel). If there are no scheduled flights within this timeframe, regardless of availability, the passenger must take the next scheduled flight but, may not exceed 24 hours. If the connection exceeds 24 hours, it will be considered a stopover.

If there is a non-stop flight that departs after the 4h / 23h59m window and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight. It is not necessary to check every flight/carrier to ensure passenger is booked on next scheduled flight.

Must meet Married Segment Logic - a prospective trip may be available when searching segment by segment, yet not be bookable through from origin to destination. When selling seats for through flights and the desired inventory is not available, you cannot opt to sell the flight point-to-point. If sold point-to-point, the error response MULTIPLE SEGMENTS FOR SAME FLIGHT - SELL AS ONE SEGMENT will be received, indicating this booking is not allowed. Overriding the error check by ending the PNR twice is not acceptable.

Within North America
  • Awards wholly within North America are valid on all partner airlines that market and operate their own service within North America.
  • Travel between two cities in the United States via Canada/Mexico is not allowed.
  • Travel between two cities in Canada/Mexico via the United States is not allowed.
  • Passenger must travel the most direct routing.
  • Connections of more than 4 hours are considered a stopover unless the passenger is taking the next scheduled flight and it is outside the 4 hours.
  • Any connection of 24 hours is always considered a stopover.
  • Award travel between Hawaii and North America does not include inter-island flights.
  • Inter-island award travel will allow a maxium of 2 flight segments.
North America To/from Other Regions
  • Award travel to/from North America is allowed on any combination of carriers that service the applicable region except as noted below.
  • Passenger must use most direct routing.
  • Hawaiian Airlines is not valid for these awards.
  • As of Oct 1, 2010, British Airways is valid for all routes, including transatlantic flights between the U.S. and U.K.
  • Travel to Europe, Africa and the Indian Sub-Continent/Middle East must be via the Atlantic only.
  • Travel to Asia 1, Asia 2 and the South Pacific must be via the Pacific.
  • Travel to/from Fiji/Papeete cannot be via Australia/New Zealand.
  • Travel to Easter Island (IPC) must be via Papeete (PPT) or use two awards.
  • North American travel to/from Guam or Saipan, the transpacific segment must be on AA.
  • Passenger has 23h59m to connect, regardless of availability.
  • A connection with more than 23h59m will be considered a stopover.
Travel Wholly Within or Between All Other Regions
These awards do not allow a connection via North America and therefore, do not include travel on American Airlines.
  • Passenger must travel the most direct routing.
  • Connecting travel is not allowed outside the region or regions.
  • Passenger has 23h59m to connect, regardless of availability.
  • A connection with more than 24 hours will be considered a stopover.
Travel Via a Third Region

Travel via a third region is not allowed (note the exception table below).

EXCEPTION TABLE:
To/From Via
  • North America to/from Africa can connect in Europe or in DOH if connecting QR-QR
  • North America to/from Indian Sub Continent/Middle East can connect in Europe
  • North America to/from Asia 2 can connect in Asia 1
  • Central/South America to/from Africa can connect in Europe
  • Central/South America to/from Indian Sub Continent/Middle East can connect in Europe
  • Central/South America to/from South Pacific can connect in South America 2
  • South America 2 to/from Africa can connect in DOH if connecting QR-QR
  • South America 2 to/from Indian Sub Continent/Middle East can connect in Europe
  • Europe to/from Asia 1 can connect in Asia 2 or DOH if connecting QR-QR
  • Europe to/from Asia 2 can connect in DOH if connecting QR-QR
  • Europe to/from South Pacific can connect in Singapore or Bangkok only. Note: this may have been updated to include Bangkok, Doha, Hong Kong, Osaka, Singapore or Tokyo.
  • Africa to/from Asia 1 can connect in Asia 2 or in DOH if connecting QR-QR
  • Africa to/from Asia 2 can connect in DOH if connecting QR-QR
  • Indian Sub Continent/Middle East to/from Asia 1 can connect in Asia 2
  • Indian Sub Continent/Middle East to/from South Pacific can connect in Asia 2
  • Asia 1 to/from South Pacific can connect in Asia 2
Regions:
  • Asia 1 = Japan, Korea, Mongolia
  • Asia 2 = Bhutan, Brunei, China, Guam, Hong Kong, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Saipan, Singapore, Taiwan, Thailand, Vietnam
  • South America 2 = Argentina, Bolivia, Brazil, Chile (excluding Easter Island), Paraguay, Uruguay
Travel on LAN direct flights between North America and South America Region 2 are allowed. Currently, only one market, Miami to/from Buenos Aries, has direct service. These can only be booked by the liaisons. Contact support for booking assistance.

For permitted changes and fees, see this post


Resources

NOTE: New award charts are in place for awards made 22 March 2016 or later. See the American Airlines charts here and the oneworld and partner award charts here, both those effective through 21 March 2016 and those taking effect 22 Mar 2016.
Awards assistance tools: Use at your own risk; may not be up to date. These are not recommendations.

  • Check this oneworld interactive map and timetable by Innosked to see potential routes.

  • British Airways Executive Club: You can sign up for British Airways Executive Club, Japan Airlines JAL Mileage Bank or Qantas Frequent Flyer to use their sites to find awards (look for the lowest level awards) you can't see on aa.com. Can show "phantom" availability.

  • Award Nexus: It's easy to do your experiments for some free browsing (click "more signup options" under the green Purchase button to sign up with your FlyerTalk login info). You might want to run each segment rather than origin to destination.

  • AwardAce: Compare Award Redemptions Across Airlines In Seconds

  • AwardHacker: "a tool we build to tell you how to travel with the least miles"

  • Award Nexus: which can search availability but can't determine cost, with FT member free limited use

  • Economical Excursionist's Tools: compare Frequent Flyer Mile Redemptions

  • ExpertFlyer is a common tool used on FT. There is a $99.99 annual fee, monthly fee and five day trial

  • Great Circle Mapper is useful for calculating distance and MPM (Maximum Permitted Mileage)

  • You can try PEX+ (currently in beta), which will even tell you how many miles you'll need, though it draws data from aa.com and S7 so it can't reveal awards that can not be seen on those sites.

  • Travel Codex Award Maximiser commercial blog

Links to other threads of interest:

MileSAAver / SAAver Award Availability - Help, Assistance & Discussion (consolidated)

Help with British Airways / BA surcharge / YQ (AA award on BA, consolidated)

UK APD / Air Passenger Duty charged for UK departures

Award with available segments not bookable? (Married Segment issues)

MileSAAver / SAAver award reduction / scarcity >= Aug 2011 onward (consolidated)

Ticket or Award status: On Request, Pending, Purchased and Ticketed (consolidated)

Link to archived older posts from this thread.

Thanks and a tip of the hat to aktchi, eponymous-coward, guv1976, hillrider, iztok, JonNYC and others who have contributed to this wiki.

Updated 24 Feb 2016 - JDiver.



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Old Mar 1, 15, 10:07 pm
  #61
 
Join Date: Apr 2004
Location: ONT, LAX
Programs: UA1k 2.5MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.
Posts: 4,239
Are AAnytime awards not available partner flights?

I'm looking at flights LAX-IST and I get less than desirable flight schedules at the saver award level. I can see other schedules on the award page that are greyed out, so I can't even select them. I have even tried to specify in the initial search that I want to use an AAnytime award, bot only the saver option shows up.

So are these awards available on partners or am I missing something?
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Old Mar 1, 15, 10:49 pm
  #62
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Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

Originally Posted by 1kBill
I'm looking at flights LAX-IST and I get less than desirable flight schedules at the saver award level. I can see other schedules on the award page that are greyed out, so I can't even select them. I have even tried to specify in the initial search that I want to use an AAnytime award, bot only the saver option shows up.

So are these awards available on partners or am I missing something?
AAnytime awards are only available on AA/US metal; neither of those carriers serves IST.
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Old Mar 2, 15, 2:34 am
  #63
 
Join Date: Jan 2014
Posts: 476
Looking to fly from asia 2 to europe via AUH, I'm under the impression it will price as 2 awards, so for business 60k points instead of the 52.5 it would be say on qatar (special rule). Will the taxes be different (more) since its 2 awards? would I have to pay two $75 last minute award fees? I have sapphire OW status but not from aa/us, last time I booked last minute they did not waive the $75.
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Old Mar 2, 15, 4:05 am
  #64
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Originally Posted by moops380 View Post
Looking to fly from asia 2 to europe via AUH, I'm under the impression it will price as 2 awards, so for business 60k points instead of the 52.5 it would be say on qatar (special rule). Will the taxes be different (more) since its 2 awards? would I have to pay two $75 last minute award fees? I have sapphire OW status but not from aa/us, last time I booked last minute they did not waive the $75.
If both awards are being issued for travel within 21 days, then both fees would be applicable. I don't think that the taxes in AUH will be dramatically higher for an origination than for a transit
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Old Mar 2, 15, 11:39 am
  #65
 
Join Date: Jul 2011
Location: DFW
Programs: Hyatt Diamond, AA EXP, Hilton Gold, SPG Plat
Posts: 987
>24 hour layover

Has anybody been able to successfully book a flight using AA miles with a greater than 24 hour layover on non-AA metal? I'm trying to put together a trip and in the middle I'm trying to get a day and a half trip to DEL from AUH to see the Taj. The Taj being closed on Friday is messing everything up. I'd like to book an award from DEL-AUH-SYD on Etihad...but i'd like to leave Friday morning, stay in AUH until saturday evening, then get the A380 onward to SYD. Any suggestions or am I out of luck as it is pretty much impossible? Thanks for the advice.
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Old Mar 2, 15, 11:44 am
  #66
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Originally Posted by Mrgolfer21 View Post
Has anybody been able to successfully book a flight using AA miles with a greater than 24 hour layover on non-AA metal? I'm trying to put together a trip and in the middle I'm trying to get a day and a half trip to DEL from AUH to see the Taj. The Taj being closed on Friday is messing everything up. I'd like to book an award from DEL-AUH-SYD on Etihad...but i'd like to leave Friday morning, stay in AUH until saturday evening, then get the A380 onward to SYD. Any suggestions or am I out of luck as it is pretty much impossible? Thanks for the advice.
You cannot. You'd have to pay for 2 awards DEL-AUH and AUH-SYD.
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Old Mar 2, 15, 9:50 pm
  #67
 
Join Date: Feb 2011
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Programs: AA EXP, HH Gold, Marriott Silver, SPG Gold
Posts: 121
Originally Posted by flatseatlover View Post
I am trying to go from LAX-MAD. It is 50k one way in business class from north america to europe and the caribbean is included in north america.

I called aa and they said LAX-MEX-MAD is a valid routing however when I cut through the caribbean it is not. MIA-SDQ-MAD counts as 2 awards and I don't understand why. Also I'd be taking Iberia for the ocean crossing.
I currently have MAD-MEX reserved and I've called on two separate occasions trying to add MEX-LAX to the itinerary and both times have been told that it prices out as two different awards. The second unhelpful agent even read through the fare rules and determined it was because "MEX was out of the way" even though MAD-MEX-LAX (7195nm) falls within the maximum permitted mileage of 7306 nm.
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Old Mar 2, 15, 9:56 pm
  #68
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Originally Posted by FightOnFlyer View Post
I currently have MAD-MEX reserved and I've called on two separate occasions trying to add MEX-LAX to the itinerary and both times have been told that it prices out as two different awards. The second unhelpful agent even read through the fare rules and determined it was because "MEX was out of the way" even though MAD-MEX-LAX (7195nm) falls within the maximum permitted mileage of 7306 nm.
I can easily see that pricing as two awards.
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Old Mar 3, 15, 3:52 am
  #69
 
Join Date: Jan 2014
Posts: 476
looks like I'll try my luck with CX or singapore instead of etihad. Strange the rule is for qatar only and not etihad. Anyone actually pay $75x2 in practice? The previous phone booking fee was just per call and not per individual "booking."
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Old Mar 3, 15, 8:18 am
  #70
 
Join Date: Sep 2013
Location: CVG or DAY
Posts: 143
OK, I give up. I have perused a couple of help threads and FAQ threads and the newbie thread but I can't find my answer. The phone call to AA did not pan out sine I was hung up on while on hold. The Twitter team ignored me.

I have a ticketed award flight on AB from OTP-TXL-ORD with AA miles in January of 2016. When or how can I choose seats? I'm sure this is something simple, but I just can't find it. Also, it does not show up in "My Trips" on AA.com even though it can be found and shows as ticketed and has been for over a week now. Any insight on that?

Thanks.
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Old Mar 3, 15, 8:24 am
  #71
 
Join Date: Dec 2009
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Originally Posted by niehaubs View Post
OK, I give up. I have perused a couple of help threads and FAQ threads and the newbie thread but I can't find my answer. The phone call to AA did not pan out sine I was hung up on while on hold. The Twitter team ignored me.

I have a ticketed award flight on AB from OTP-TXL-ORD with AA miles in January of 2016. When or how can I choose seats? I'm sure this is something simple, but I just can't find it. Also, it does not show up in "My Trips" on AA.com even though it can be found and shows as ticketed and has been for over a week now. Any insight on that?

Thanks.
Regarding seats: best bet is to do it however AB does. Call AA, get your AB confirmation number, and either go to the AB website or call in. As for not showing up in My Trips--I wouldn't worry about it. I have an award trip coming up with no segments on AA, and it hasn't shown up at all.
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Old Mar 3, 15, 9:30 am
  #72
 
Join Date: Sep 2013
Location: CVG or DAY
Posts: 143
Followed that advice, as well as kept looking, and discovered it will not show up in "My Trips" because it has no AA flight, it is all AB. Logged onto AB to book seats and saw they cost money, so more research in the AB forum shows picking seats on Qatarairlines.com will give you free seat choice on AB. So I've done that and will see if it sticks. Thanks.
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Old Mar 3, 15, 8:41 pm
  #73
 
Join Date: Jan 2014
Location: Washington D.C.
Programs: AA EXP
Posts: 118
Rio to Tokyo

Hi all,

I'm looking for some help in planning an award trip to Japan using AA miles.

I live in Rio de Janeiro and I'd like to take my wife to Japan but the thing is that we would like to fly on a A380 on our way there, FIRST CLASS!

Do you know any route I could make this work? I thought about GIG-JFK-LAX-SYD-NRT but I'm not sure that's doable or how many miles that would cost me.

Any help would be appreciated!

Thanks!
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Old Mar 4, 15, 12:32 am
  #74
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I am confused. I booked my daughter for
July 31 CDG-BOS-LAX (Milesaver Business Class, no awards available to SJC)
Aug 1 LAX-SJC (13 1/2 hr connection, added to booking by phone agent)

Problem: The phone agent, who says she checked (rate desk?) said because the connection at LAX is domestic, it cannot be over 4 hours.
(The BOS-LAX is not the last flight of the day, but the LAX-SJC flight is the first flight available)
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Old Mar 4, 15, 12:47 am
  #75
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Originally Posted by mvoight View Post
I am confused. I booked my daughter for
July 31 CDG-BOS-LAX (Milesaver Business Class, no awards available to SJC)
Aug 1 LAX-SJC (13 1/2 hr connection, added to booking by phone agent)

Problem: The phone agent, who says she checked (rate desk?) said because the connection at LAX is domestic, it cannot be over 4 hours.
(The BOS-LAX is not the last flight of the day, but the LAX-SJC flight is the first flight available)
Is it the 1st flight that operates between LAX and SJC or just the 1st with award availability? Picking a day at random, it would appear that there is a potential flight connection the same day
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