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AA oneworld & Other Airline Partner Award information, rules (master thd)

AA oneworld & Other Airline Partner Award information, rules (master thd)

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Old Feb 4, 19, 1:41 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
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oneworld and other airline Awards Rules, Information 2015 on

NOTE: Check AA award charts for current awards costs.

List of airlines you can use in redeeming awards:

oneworld airlines (and their oneworld affiliates) are:
  • AA - American Airlines (and American Eagle)
  • BA - British Airways (and BA Cityflyer, Comair, Eastern Airways, Open Skies, Sun Air of Scandinavia, BA Limited) (incurs high YQ surcharge)
  • CX - Cathay Pacific (and KA - Dragonair)
  • AY - Finnair (and Privilege Style, Flybe Finland)
  • IB - Iberia (and Air Nostrum, Iberia Express) (incurs YQ surcharge)
  • JL - Japan Airlines (and J-Air)
  • LA - LAN (and LAN Express, LAN Colombia, LP - LAN Peru) / LATAM
  • MH - Malaysia Airlines
  • RJ - Royal Jordanian
  • QF - Qantas (and QantasLink, Jetconnect - not Jetstar)
  • QR - Qatar Airways
  • S7 - S7 (and Globus - but excludes far eastern Russia / Siberia)
  • UL - SriLankan Airlines
  • JJ - TAM (LATAM)
Non-oneworld airlines one can redeem (MileSAAver) awards on are:
  • TN - Air Tahiti Nui
  • AS - Alaska Airlines
  • EY - Etihad Airways
  • FJ - Fiji Airways (to become oneworld Connect partner)
  • GF - Gulf Air Ended May 2018
  • HA - Hawaiian Airlines
  • 9W - Jet Airways (India)
Airlines that can be booked for award travel on aa.com:

oneworld alliance partners
  • TN - Air Tahiti Nui
  • AA - American Airlines
  • AS - Alaska Airlines (not Virgin America)
  • AY - Finnair
  • BA - British Airways (awards incur YQ airline imposed surcharge)
  • FJ - Fiji Airways
  • HA - Hawaiian Airlines (not interisland not North America - Hawaii)
  • IB - Iberia (lesser YQ surcharge)
  • MH - Malaysia Airlines
  • QF - Qantas Airways
  • QR - Qatar Airways
  • RJ - Royal Jordanian Airlines
  • UL - Sri Lankan Airlines
All other airlines have to be requested by telephone; calling to book awards that cannot be booked online no longer incurs telephone service fees.

Routing assistance, etc.

Check this oneworld interactive map and timetable by Innosked to see potential routes, and you can sign up for British Airways Executive Club or Qantas Frequent Flyer to use their sites to find awards (look for the lowest level awards) you can't see on aa.com. Also see this link to AA.com listing oneworld airlines with information about each.

Originally Posted by JonNYC View Post
(Routings allowed)

Awards may be put on hold for five days. Awards may take time to be verified by the operating airlines. Once approved, they will proceed to a booking queue for ticket issuance; the sooner the trip, the faster the process - and vice versa. See link to thread, below.

Booking for, or changing an award to, travel sooner than 21 days out requires an early booking fee (waived for Executive Platinum members). One can not book farther out, change to closer in and evade this fee any longer (as of 16 Feb 2012)

Booking Business or First awards with JL / Japan Airlines one will only be able to fly in Economy domestically in Japan, but upgrades are quite inexpensive at ₯1,000 or so per flight.

See more below in "General Rules"

Latest changes:
  • As of Aug 2017, Connections are limited to two connections / three flight segments for domestic awards, and three connections / four flight segments for international awards. Link
  • Nov 2016: MH and 9W can now be used on AA or CX transpacific awards to India subcontinent via HKG in addition to CX
  • May 6, 2016: Regions split (Indian Subcontinent, Middle East)
  • Jet Airways discontinued EWR-BRU as of 27 March 2016.
  • As of 7 April 2014, the "free stopover" discussed can no longer be used as free award stopovers at international North American gateways have been eliminated.
  • Airlines are normally precluded from writing tickets with more than 16 segments.
AA Region Definitions*

Region definitions changed again May 6, 2016. Link

Links and resources:
_________________________________________________

updated 11MAY15 by hillrider. Modified and updated from JonNYC's original post in the archived thread (please feel free to update):

Introduction

There are two types of awards discussed below, AA Awards and oneworld and Other Airlines Awards, which are targeted to passengers traveling to a single destination.

As of 1 October 2010 awards may be redeemed for travel on all British Airways flights, including previously excluded flights between the U.S. and U.K. Note that additional British Airways high YQ surcharges, as well as Iberia's lower YQ surcharges, apply based on class-of-service and market flown: see Earning and redeeming AA miles / upgrading on BA/IB; BA fuel surcharge (Oct 1, 2010)

Award Rules
  • American Airlines Awards are valid for travel on flights that are marketed and operated by AA (no codeshares). These awards can be booked online at AA.com.
  • oneworld and Other Airline awards are valid for travel on AA and any of its partner airlines, and can include travel on multiple partners. Many of these awards must be booked over the phone, and will not incur a Ticketing Service Charge (waived for EXPs in any case) if they cannot be booked online.
  • Up to four one-way awards can be booked on a single PNR.
General Rules, Routing and Connections

Passenger has 4h on domestic / 23h59m international travel to connect. If there are no scheduled flights within this timeframe, regardless of availability, the passenger must take the next scheduled flight but, may not exceed 24 hours. If the connection exceeds 24 hours, it will be considered a stopover may require two awards).

If there is a non-stop flight that departs after the 4h / 23h59m windows and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight.

Effective on 14 Jul 2014 on an all-AA-metal award itinerary, you now have up to 18 hours to connect when traveling to/from Hawaii [[URL="http://www.flyertalk.com/forum/25730421-post993.html"]Ref]

The particular carrier's Maximum Permitted Miles / MPM + 25% on a particular route. (The MPM by itself often exceeds the distance between the origin and destination airports because connections may be required.)

Or, the "most significant carrier" (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) must publish a non-constructed fare between your origin and destination.

To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.

Stopovers

None allowed.

Partner award inventories

Award booking inventory classes for each carrier in the AAdvantage Award program are listed below and may be useful when on the phone with an AA rep or when checking availability. See also the Award Booking Codes page in the FlyerGuide wiki for updated information.


Code:
oneworld Partners First Business Economy
 --------------------------------------------------------
 AA - American Airlines Z U T
 --------------------------------------------------------
 AY – Finnair U X
 --------------------------------------------------------
 BA – British Airways Z U X
 --------------------------------------------------------
 CX – Cathay Pacific Z U T
 KA - DragonAir
 --------------------------------------------------------
 IB – Iberia U X
 --------------------------------------------------------
 JJ - TAM Airlines O I X
 --------------------------------------------------------
 JL – Japan Airlines (Intl) Z U T
 JL – Japan Airlines (Dom) Z D S
 --------------------------------------------------------
 LA – LATAM / LAN Chile Z U T
 XL - LAN Ecuador
 LP - LAN Peru
 4M - LAN Argentina
 --------------------------------------------------------
 MH - Malaysia Airlines P U X
 --------------------------------------------------------
 QF - QANTAS Airways P U X
 --------------------------------------------------------
 QR - Qatar Airways Z U X
 --------------------------------------------------------
 RJ – Royal Jordanian U X
 --------------------------------------------------------
 S7 – S7 Airlines U E
 --------------------------------------------------------
 UL - SriLankan Airlines
 --------------------------------------------------------
 
 Other Partners First Business Economy
 --------------------------------------------------------
 FJ – Fiji Airways U X
 --------------------------------------------------------
 TN – Air Tahiti Nui F for Business U for Economy
 --------------------------------------------------------
 AS – Alaska Airlines A W
 --------------------------------------------------------
 LY – El Al Israel P X E
 --------------------------------------------------------
 EY - Etihad O I N
 --------------------------------------------------------
 HA – Hawaiian Airlines D T
 --------------------------------------------------------


General Routing Rules

Routing

General Rules

Passenger has 4h / 23h59m to connect (depending on domestic or international travel). If there are no scheduled flights within this timeframe, regardless of availability, the passenger must take the next scheduled flight but, may not exceed 24 hours. If the connection exceeds 24 hours, it will be considered a stopover.

If there is a non-stop flight that departs after the 4h / 23h59m window and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight. It is not necessary to check every flight/carrier to ensure passenger is booked on next scheduled flight.

Must meet Married Segment Logic - a prospective trip may be available when searching segment by segment, yet not be bookable through from origin to destination. When selling seats for through flights and the desired inventory is not available, you cannot opt to sell the flight point-to-point. If sold point-to-point, the error response MULTIPLE SEGMENTS FOR SAME FLIGHT - SELL AS ONE SEGMENT will be received, indicating this booking is not allowed. Overriding the error check by ending the PNR twice is not acceptable.

Within North America
  • Awards wholly within North America are valid on all partner airlines that market and operate their own service within North America.
  • Travel between two cities in the United States via Canada/Mexico is not allowed.
  • Travel between two cities in Canada/Mexico via the United States is not allowed.
  • Passenger must travel the most direct routing.
  • Connections of more than 4 hours are considered a stopover unless the passenger is taking the next scheduled flight and it is outside the 4 hours.
  • Any connection of 24 hours is always considered a stopover.
  • Award travel between Hawaii and North America does not include inter-island flights.
  • Inter-island award travel will allow a maxium of 2 flight segments.
North America To/from Other Regions
  • Award travel to/from North America is allowed on any combination of carriers that service the applicable region except as noted below.
  • Passenger must use most direct routing.
  • Hawaiian Airlines is not valid for these awards.
  • As of Oct 1, 2010, British Airways is valid for all routes, including transatlantic flights between the U.S. and U.K.
  • Travel to Europe, Africa and the Indian Sub-Continent/Middle East must be via the Atlantic only.
  • Travel to Asia 1, Asia 2 and the South Pacific must be via the Pacific.
  • Travel to/from Fiji/Papeete cannot be via Australia/New Zealand.
  • Travel to Easter Island (IPC) must be via Papeete (PPT) or use two awards.
  • North American travel to/from Guam or Saipan, the transpacific segment must be on AA.
  • Passenger has 23h59m to connect, regardless of availability.
  • A connection with more than 23h59m will be considered a stopover.
Travel Wholly Within or Between All Other Regions
These awards do not allow a connection via North America and therefore, do not include travel on American Airlines.
  • Passenger must travel the most direct routing.
  • Connecting travel is not allowed outside the region or regions.
  • Passenger has 23h59m to connect, regardless of availability.
  • A connection with more than 24 hours will be considered a stopover.
Travel Via a Third Region

Travel via a third region is not allowed (note the exception table below).

EXCEPTION TABLE:
To/From Via
  • North America to/from Africa can connect in Europe or in DOH if connecting QR-QR
  • North America to/from Indian Sub Continent/Middle East can connect in Europe
  • North America to/from Asia 2 can connect in Asia 1
  • Central/South America to/from Africa can connect in Europe
  • Central/South America to/from Indian Sub Continent/Middle East can connect in Europe
  • Central/South America to/from South Pacific can connect in South America 2
  • South America 2 to/from Africa can connect in DOH if connecting QR-QR
  • South America 2 to/from Indian Sub Continent/Middle East can connect in Europe
  • Europe to/from Asia 1 can connect in Asia 2 or DOH if connecting QR-QR
  • Europe to/from Asia 2 can connect in DOH if connecting QR-QR
  • Europe to/from South Pacific can connect in Singapore or Bangkok only. Note: this may have been updated to include Bangkok, Doha, Hong Kong, Osaka, Singapore or Tokyo.
  • Africa to/from Asia 1 can connect in Asia 2 or in DOH if connecting QR-QR
  • Africa to/from Asia 2 can connect in DOH if connecting QR-QR
  • Indian Sub Continent/Middle East to/from Asia 1 can connect in Asia 2
  • Indian Sub Continent/Middle East to/from South Pacific can connect in Asia 2
  • Asia 1 to/from South Pacific can connect in Asia 2
Regions:
  • Asia 1 = Japan, Korea, Mongolia
  • Asia 2 = Bhutan, Brunei, China, Guam, Hong Kong, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Saipan, Singapore, Taiwan, Thailand, Vietnam
  • South America 2 = Argentina, Bolivia, Brazil, Chile (excluding Easter Island), Paraguay, Uruguay
Travel on LAN direct flights between North America and South America Region 2 are allowed. Currently, only one market, Miami to/from Buenos Aries, has direct service. These can only be booked by the liaisons. Contact support for booking assistance.

For permitted changes and fees, see this post


Resources

NOTE: New award charts are in place for awards made 22 March 2016 or later. See the American Airlines charts here and the oneworld and partner award charts here, both those effective through 21 March 2016 and those taking effect 22 Mar 2016.
Awards assistance tools: Use at your own risk; may not be up to date. These are not recommendations.

  • Check this oneworld interactive map and timetable by Innosked to see potential routes.

  • British Airways Executive Club: You can sign up for British Airways Executive Club, Japan Airlines JAL Mileage Bank or Qantas Frequent Flyer to use their sites to find awards (look for the lowest level awards) you can't see on aa.com. Can show "phantom" availability.

  • Award Nexus: It's easy to do your experiments for some free browsing (click "more signup options" under the green Purchase button to sign up with your FlyerTalk login info). You might want to run each segment rather than origin to destination.

  • AwardAce: Compare Award Redemptions Across Airlines In Seconds

  • AwardHacker: "a tool we build to tell you how to travel with the least miles"

  • Award Nexus: which can search availability but can't determine cost, with FT member free limited use

  • Economical Excursionist's Tools: compare Frequent Flyer Mile Redemptions

  • ExpertFlyer is a common tool used on FT. There is a $99.99 annual fee, monthly fee and five day trial

  • Great Circle Mapper is useful for calculating distance and MPM (Maximum Permitted Mileage)

  • You can try PEX+ (currently in beta), which will even tell you how many miles you'll need, though it draws data from aa.com and S7 so it can't reveal awards that can not be seen on those sites.

  • Travel Codex Award Maximiser commercial blog

Links to other threads of interest:

MileSAAver / SAAver Award Availability - Help, Assistance & Discussion (consolidated)

Help with British Airways / BA surcharge / YQ (AA award on BA, consolidated)

UK APD / Air Passenger Duty charged for UK departures

Award with available segments not bookable? (Married Segment issues)

MileSAAver / SAAver award reduction / scarcity >= Aug 2011 onward (consolidated)

Ticket or Award status: On Request, Pending, Purchased and Ticketed (consolidated)

Link to archived older posts from this thread.

Thanks and a tip of the hat to aktchi, eponymous-coward, guv1976, hillrider, iztok, JonNYC and others who have contributed to this wiki.


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Old Jun 12, 15, 5:01 pm
  #316  
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Originally Posted by JonNYC View Post
Not true. I think what you might have meant is if it's a published fare that uses routing -rather- than MPM then no need to calculate the MPM.
yes... that's what I meant. Thanks for the clarification.
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Old Jun 12, 15, 5:08 pm
  #317  
 
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Originally Posted by curiousGal View Post
Thank you for the suggestions. I called back and reserved 1 passenger on business class throughout and the other in coach for the 2nd leg. I requested for courtesy hold and haven't confirmed the tickets yet.

The passengers here are my parents. It is supposed to be a surprise for them. I already booked J in EY for Sep departure. But plans changed, and the new date is in Oct. Now it looks like I have to lose EY J tickets for both in Sep and update it with QR tickets; J for one and Y for the other.

I seriously hope if seats become available in next 4 months. Is there a waiting list option so that passengers get upgraded to J as soon as there is availability in J? I heard United has this option. Thoughts?
More than one person has found "courtesy holds" on airlines other than AA/US sometimes just disappear (AA codeshares). I would book it and get it ticketed if that's the flights you want.
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Old Jun 14, 15, 8:11 pm
  #318  
 
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help needed for jfk-edi glad-jfk

Originally Posted by jackal View Post
As this question is specific to the AA program, I'll go ahead and move this over to the AA forum where the experts can further assist.

jackal
Moderator, Information Desk
I am able to get to edi in business class directly with no stops. However, because i do not have enough miles, i was thinking about purchasing a oneway ticket from gla-jfk. This ticket does not seem to be able to be purchased with restrictions and is much more expensive than a roundtrip ticket would be. I checked economy with restrictions but only refundable options appear. Is there a way to get a oneway ticket in economy with restrictions or at a reasonable price?
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Old Jun 15, 15, 6:06 am
  #319  
 
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Originally Posted by imapilotaz View Post
More than one person has found "courtesy holds" on airlines other than AA/US sometimes just disappear (AA codeshares). I would book it and get it ticketed if that's the flights you want.
Ha! I heard something new today. There is a change fee for changing the carriers on AA reward flight (?). The AA agent said I would incur $175 ($150 for 1st person and $50 for 2nd) if I change the oneworld carrier from Etihad to Qatar. Is this true?

The agent also canceled my courtesy hold reservation because duplicate hold is not allowed while an existing reservation is already in place.
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Old Jun 15, 15, 7:15 am
  #320  
 
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ICN to JFK (via AUH) Award travel: AA counts this as two separate flights?

Hey I just wanted to ask experienced AA flyers whether it is appropriate for AA to consider this flight as two separate segments requiring two mileage charges:

I wanted to fly ICN to JFK via AUH on Etihad, and when i called the AA customer service, they told me it will cost 135k (despite less than 24 hours in the AUH). Is this appropriate? Or something I should escalate up for clarification?


thanks!
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Old Jun 15, 15, 7:20 am
  #321  
 
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Yep. If traveling North America to Asia 1 or 2, you must transit via the Pacific or pay two awards.
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Old Jun 15, 15, 7:21 am
  #322  
 
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It will require 2 awards. Asia 1/2 to North America awards can only route via the Pacific (not the ME/India or Europe).
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Old Jun 15, 15, 7:21 am
  #323  
 
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AA has added some exceptions to these routing rules for QR flights transiting DOH, so if you want to travel on one award and save some miles, you need to look for availability on QR.
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Old Jun 15, 15, 7:25 am
  #324  
 
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thanks guys! appreciate it.
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Old Jun 15, 15, 7:58 am
  #325  
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Originally Posted by curiousGal View Post
Ha! I heard something new today. There is a change fee for changing the carriers on AA reward flight (?). The AA agent said I would incur $175 ($150 for 1st person and $50 for 2nd) if I change the oneworld carrier from Etihad to Qatar. Is this true?

The agent also canceled my courtesy hold reservation because duplicate hold is not allowed while an existing reservation is already in place.
You should probably read the thread linked to immediately below. This is where this question belonged, and where it will probably be merged to retain the important information in one thread and to avoid information fragmentation. /Moderator

http://www.flyertalk.com/forum/ameri...es-2014-a.html
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Old Jun 15, 15, 8:06 am
  #326  
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Originally Posted by sunrider101 View Post
Hey I just wanted to ask experienced AA flyers whether it is appropriate for AA to consider this flight as two separate segments requiring two mileage charges:

I wanted to fly ICN to JFK via AUH on Etihad, and when i called the AA customer service, they told me it will cost 135k (despite less than 24 hours in the AUH). Is this appropriate? Or something I should escalate up for clarification?
As stated, 2 awards if not flowing via the Pacific.

Originally Posted by bhomburg View Post
AA has added some exceptions to these routing rules for QR flights transiting DOH, so if you want to travel on one award and save some miles, you need to look for availability on QR.
True, but N.America to Asia (what's being asked about in this instance) isn't one of them.
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Old Jun 15, 15, 3:36 pm
  #327  
 
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Is there a change fee for changing the carriers (from Etihad to Qatar) on AA award flight (?). The AA agent said I would incur $175 ($150 for 1st person and $50 for 2nd) if I change the oneworld carrier from Etihad to Qatar. Is this true?

Details:
- AA award flight from ORD-HYD.
- Already made award flight for 2 passengers in EY for Sep departure. Need to change it to Oct. So far no availability left in EY in Oct.
- Prefer CX, EY, QR in either F or J for 2 passengers.
- F class is not operated on these routes except for CX.
- Found availability on QR for Oct dep, but DOH-HYD segment is in Y, while ORD-DOH is in J.

Questions:
- Should I lose EY booking for Sep departure and book QR for Oct?
- Or should I forget abt QR and hope EY seats will open for Oct in future?
- From what I read from wiki, it sounds like there is a fee. Is there any way around it?
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Old Jun 15, 15, 4:00 pm
  #328  
 
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If you're changing airlines, AA charges a fee:

"For awards involving travel on other airlines, origin or destination changes or changes to the airline(s) in the itinerary will incur a change fee of $150, even when retaining the same award type"

https://www.aa.com/i18n/AAdvantage/r...false&from=Nav

If you do book QR flights, if J opens up later, AA should change it without a fee.

Oh, and CX via HKG ain't gonna happen AA requires transatlantic to HYD (but you can fly YVR-JFK on CX then on to HYD)

Last edited by Potreroflyr; Jun 15, 15 at 4:03 pm Reason: add info
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Old Jun 15, 15, 4:18 pm
  #329  
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If you need to change it to October , then book what is available now in economy and business and try and change it later. It would not make sense to keep the september dates and hold off for businesd the whole way since could just end up with nothing

If you change to QR and then better availability opens up on QR , then there is no fee to change classes
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Old Jun 15, 15, 5:39 pm
  #330  
 
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Originally Posted by Potreroflyr View Post
If you're changing airlines, AA charges a fee:

"For awards involving travel on other airlines, origin or destination changes or changes to the airline(s) in the itinerary will incur a change fee of $150, even when retaining the same award type"

https://www.aa.com/i18n/AAdvantage/r...false&from=Nav

If you do book QR flights, if J opens up later, AA should change it without a fee.

Oh, and CX via HKG ain't gonna happen AA requires transatlantic to HYD (but you can fly YVR-JFK on CX then on to HYD)
Originally Posted by Dave Noble View Post
If you need to change it to October , then book what is available now in economy and business and try and change it later. It would not make sense to keep the september dates and hold off for businesd the whole way since could just end up with nothing

If you change to QR and then better availability opens up on QR , then there is no fee to change classes
Thank you for getting back. Now I understand and looks like there is no way around than to pay the $150 fee per person. This reservation is for 2 passengers traveling together. Here's what I have done so far:
- I saw J class for one passenger for both ORD-DOH and DOH-HYD segments. Immediately blocked it and a new record locator created.
- I saw J for 2nd passenger for only ORD-DOH; Y class from DOH-HYD. I held this reservation too. AA agent noted down 'voluntary downgrade' for 2nd segment. Passengers may not mind parting for the 2nd segment.
- As I mentioned before, I already have EY in J for both of them in Sep.

What I plan to do:
- As suggested, I plan to book QR. But the way I reserved the tickets, 2 rec locators are now created for 2 passengers. they are not under one rec locator.
- If the seats open for Oct for EY, then swell! no charge. I can also request for chauffeur service with EY. In that case, I need to cancel QR tickets then. This will incur $150 + $150 in fees, since both passengers have 2 different rec locators.
Did I get this right?

I am prepared to pay $175 for both travelers. But I plan to wait until September and cancel EY, if EY doesn't have seats in Oct. Thoughts?
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