Jan 20, 2014, 8:06 pm
Last edit by: Prospero
oneworld and other airline Awards Rules, Information 2015 on
NOTE: Check AA award charts for current awards costs.List of airlines you can use in redeeming awards:
oneworld airlines (and their oneworld affiliates) are:
- AA - American Airlines (and American Eagle)
- AS - Alaska Airlines
- AT - Royal Air Maroc
- BA - British Airways (and BA Cityflyer, BA Euroflyer, Sun Air of Scandinavia) (incurs high YQ surcharge)
- CX - Cathay Pacific
- AY - Finnair (and Norra)
- IB - Iberia (and Air Nostrum, Iberia Express) (incurs YQ surcharge)
- JL - Japan Airlines (and J-Air)
- MH - Malaysia Airlines
- RJ - Royal Jordanian
- QF - Qantas (and QantasLink, Jetconnect - not Jetstar)
- QR - Qatar Airways
- UL - SriLankan Airlines
Non-oneworld airlines one can redeem (MileSAAver) awards on are:
- TN - Air Tahiti Nui
- CZ - China Southern
- EY - Etihad Airways
- FJ - Fiji Airways (oneworld Connect partner)
- HA - Hawaiian Airlines - except mainland - islands
Airlines that can be booked for award travel on aa.com:
oneworld alliance partners and other partners
- TN - Air Tahiti Nui
- AA - American Airlines
- AS - Alaska Airlines
- AY - Finnair
- BA - British Airways (awards incur YQ airline imposed surcharge)
- FJ - Fiji Airways
- HA - Hawaiian Airlines (not interisland not North America - Hawaii)
- IB - Iberia (lesser YQ surcharge)
- MH - Malaysia Airlines
- QF - Qantas Airways
- QR - Qatar Airways
- RJ - Royal Jordanian Airlines
- UL - Sri Lankan Airlines
All other airlines have to be requested by telephone; calling to book awards that cannot be booked online no longer incurs telephone service fees.
Routing assistance, etc.
Check this oneworld interactive map and timetable by Innosked to see potential routes, and you can sign up for British Airways Executive Club or Qantas Frequent Flyer to use their sites to find awards (look for the lowest level awards) you can't see on aa.com. Also see this link to AA.com listing oneworld airlines with information about each.
Awards may be put on hold for five days. Awards may take time to be verified by the operating airlines. Once approved, they will proceed to a booking queue for ticket issuance; the sooner the trip, the faster the process - and vice versa. See link to thread, below.
Booking for, or changing an award to, travel sooner than 21 days out requires an early booking fee (waived for Executive Platinum members). One can not book farther out, change to closer in and evade this fee any longer (as of 16 Feb 2012)
Booking Business or First awards with JL / Japan Airlines one will only be able to fly in Economy domestically in Japan, but upgrades are quite inexpensive at Ą1,000 or so per flight.
See more below in "General Rules"
Latest changes:
- As of Aug 2017, Connections are limited to two connections / three flight segments for domestic awards, and three connections / four flight segments for international awards. Link
- Nov 2016: MH can now be used on AA or CX transpacific awards to India subcontinent via HKG in addition to CX
- May 6, 2016: Regions split (Indian Subcontinent, Middle East)
- As of 7 April 2014, the "free stopover" discussed can no longer be used as free award stopovers at international North American gateways have been eliminated.
- Airlines are normally precluded from writing tickets with more than 16 segments.
AA Region Definitions*
Region definitions changed again May 6, 2016. Link
Links and resources:
- See (AA) oneworld and other airline partner awards chart
- See (FT) AA's current One-Way Flex Awards(May 9, 2009, including new stopover rules)
- See (AA) AA Award Reservations
- dealing with BA and IB surcharges
- For the older, archived very long (but information-rich) thread, see here.
_________________________________________________
updated April 2021. Modified and updated from JonNYC's original post in the archived thread (please feel free to update):
Introduction
There are two types of awards discussed below, AA Awards and oneworld and Other Airlines Awards, which are targeted to passengers traveling to a single destination.
As of 1 October 2010 awards may be redeemed for travel on all British Airways flights, including previously excluded flights between the U.S. and U.K. Note that additional British Airways high YQ surcharges, as well as Iberia's lower YQ surcharges, apply based on class-of-service and market flown: see Earning and redeeming AA miles / upgrading on BA/IB; BA fuel surcharge (Oct 1, 2010)
Award Rules
- American Airlines Awards are valid for travel on flights that are marketed and operated by AA (no codeshares). These awards can be booked online at AA.com.
- oneworld and Other Airline awards are valid for travel on AA and any of its partner airlines, and can include travel on multiple partners. Many of these awards must be booked over the phone, and will not incur a Ticketing Service Charge (waived for EXPs in any case) if they cannot be booked online.
- Up to four one-way awards can be booked on a single PNR.
General Rules, Routing and Connections
Passenger has 4h on domestic / 23h59m international travel to connect. If there are no scheduled flights within this timeframe, regardless of availability, the passenger must take the next scheduled flight but, may not exceed 24 hours. If the connection exceeds 24 hours, it will be considered a stopover may require two awards).
If there is a non-stop flight that departs after the 4h / 23h59m windows and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight.
Effective on 14 Jul 2014 on an all-AA-metal award itinerary, you now have up to 18 hours to connect when traveling to/from Hawaii [[URL="http://www.flyertalk.com/forum/25730421-post993.html"]Ref]
The particular carrier's Maximum Permitted Miles / MPM + 25% on a particular route. (The MPM by itself often exceeds the distance between the origin and destination airports because connections may be required.)
Or, the "most significant carrier" (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) must publish a non-constructed fare between your origin and destination.
To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.
Stopovers
None allowed.
Partner award inventories
Award booking inventory classes for each carrier in the AAdvantage Award program are listed below and may be useful when on the phone with an AA rep or when checking availability. See also the Award Booking Codes page in the FlyerGuide wiki for updated information.
Code:
oneworld Partners First Business Economy -------------------------------------------------------- AA - American Airlines Z U T -------------------------------------------------------- AY – Finnair U X -------------------------------------------------------- BA – British Airways Z U X -------------------------------------------------------- CX – Cathay Pacific Z U T -------------------------------------------------------- IB – Iberia U X -------------------------------------------------------- JL – Japan Airlines (Intl) Z U T JL – Japan Airlines (Dom) Z D S -------------------------------------------------------- MH - Malaysia Airlines P U X -------------------------------------------------------- QF - QANTAS Airways P U X -------------------------------------------------------- QR - Qatar Airways Z U X -------------------------------------------------------- RJ – Royal Jordanian U X -------------------------------------------------------- S7 – S7 Airlines U E -------------------------------------------------------- UL - SriLankan Airlines -------------------------------------------------------- Other Partners First Business Economy -------------------------------------------------------- FJ – Fiji Airways U X -------------------------------------------------------- TN – Air Tahiti Nui F for Business U for Economy -------------------------------------------------------- LY – El Al Israel P X E -------------------------------------------------------- EY - Etihad O I N -------------------------------------------------------- HA – Hawaiian Airlines D T --------------------------------------------------------
General Routing Rules
Routing
General Rules
Passenger has 4h / 23h59m to connect (depending on domestic or international travel). If there are no scheduled flights within this timeframe, regardless of availability, the passenger must take the next scheduled flight but, may not exceed 24 hours. If the connection exceeds 24 hours, it will be considered a stopover.
If there is a non-stop flight that departs after the 4h / 23h59m window and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight. It is not necessary to check every flight/carrier to ensure passenger is booked on next scheduled flight.
Must meet Married Segment Logic - a prospective trip may be available when searching segment by segment, yet not be bookable through from origin to destination. When selling seats for through flights and the desired inventory is not available, you cannot opt to sell the flight point-to-point. If sold point-to-point, the error response MULTIPLE SEGMENTS FOR SAME FLIGHT - SELL AS ONE SEGMENT will be received, indicating this booking is not allowed. Overriding the error check by ending the PNR twice is not acceptable.
If the partner airline doesn’t sell an unconstructed ticket for the desired routing, it won’t offer an award using that routing.
Within North America
- Awards wholly within North America are valid on all partner airlines that market and operate their own service within North America.
- Travel between two cities in the United States via Canada/Mexico is not allowed.
- Travel between two cities in Canada/Mexico via the United States is not allowed.
- Passenger must travel the most direct routing.
- Connections of more than 4 hours are considered a stopover unless the passenger is taking the next scheduled flight and it is outside the 4 hours.
- Any connection of 24 hours is always considered a stopover.
- Award travel between Hawaii and North America does not include inter-island flights.
- Inter-island award travel will allow a maxium of 2 flight segments.
North America To/from Other Regions
- Award travel to/from North America is allowed on any combination of carriers that service the applicable region except as noted below.
- Passenger must use most direct routing.
- Hawaiian Airlines is not valid for these awards.
- As of Oct 1, 2010, British Airways is valid for all routes, including transatlantic flights between the U.S. and U.K.
- Travel to Europe, Africa and the Indian Sub-Continent/Middle East must be via the Atlantic only.
- Travel to Asia 1, Asia 2 and the South Pacific must be via the Pacific.
- Travel to/from Fiji/Papeete cannot be via Australia/New Zealand.
- Travel to Easter Island (IPC) must be via Papeete (PPT) or use two awards.
- North American travel to/from Guam or Saipan, the transpacific segment must be on AA.
- Passenger has 23h59m to connect, regardless of availability.
- A connection with more than 23h59m will be considered a stopover.
Travel Wholly Within or Between All Other Regions
These awards do not allow a connection via North America and therefore, do not include travel on American Airlines.
- Passenger must travel the most direct routing.
- Connecting travel is not allowed outside the region or regions.
- Passenger has 23h59m to connect, regardless of availability.
- A connection with more than 24 hours will be considered a stopover.
Travel Via a Third Region
Travel via a third region is not allowed (note the exception table below).
EXCEPTION TABLE:
To/From Via
- North America to/from Africa can connect in Europe or in DOH if connecting QR-QR
- North America to/from Indian Sub Continent/Middle East can connect in Europe
- North America to/from Asia 2 can connect in Asia 1
- Central/South America to/from Africa can connect in Europe
- Central/South America to/from Indian Sub Continent/Middle East can connect in Europe
- Central/South America to/from South Pacific can connect in South America 2
- South America 2 to/from Africa can connect in DOH if connecting QR-QR
- South America 2 to/from Indian Sub Continent/Middle East can connect in Europe
- Europe to/from Asia 1 can connect in Asia 2 or DOH if connecting QR-QR
- Europe to/from Asia 2 can connect in DOH if connecting QR-QR
- Europe to/from South Pacific can connect in Singapore or Bangkok only. Note: this may have been updated to include Bangkok, Doha, Hong Kong, Osaka, Singapore or Tokyo.
- Africa to/from Asia 1 can connect in Asia 2 or in DOH if connecting QR-QR
- Africa to/from Asia 2 can connect in DOH if connecting QR-QR
- Indian Sub Continent/Middle East to/from Asia 1 can connect in Asia 2
- Indian Sub Continent/Middle East to/from South Pacific can connect in Asia 2
- Asia 1 to/from South Pacific can connect in Asia 2
Regions:
- Asia 1 = Japan, Korea, Mongolia
- Asia 2 = Bhutan, Brunei, China, Guam, Hong Kong, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Saipan, Singapore, Taiwan, Thailand, Vietnam
- South America 2 = Argentina, Bolivia, Brazil, Chile (excluding Easter Island), Paraguay, Uruguay
Travel on LAN direct flights between North America and South America Region 2 are allowed. Currently, only one market, Miami to/from Buenos Aries, has direct service. These can only be booked by the liaisons. Contact support for booking assistance.
For permitted changes and fees, see this post
- Check this oneworld interactive map and timetable by Innosked to see potential routes.
- British Airways Executive Club: You can sign up for British Airways Executive Club, Japan Airlines JAL Mileage Bank or Qantas Frequent Flyer to use their sites to find awards (look for the lowest level awards) you can't see on aa.com. Can show "phantom" availability.
- Award Nexus: It's easy to do your experiments for some free browsing (click "more signup options" under the green Purchase button to sign up with your FlyerTalk login info). You might want to run each segment rather than origin to destination. [/quote]
Links to other threads of interest:
MileSAAver / SAAver Award Availability - Help, Assistance & Discussion (consolidated)
Help with British Airways / BA surcharge / YQ (AA award on BA, consolidated)
UK APD / Air Passenger Duty charged for UK departures
Award with available segments not bookable? (Married Segment issues)
MileSAAver / SAAver award reduction / scarcity >= Aug 2011 onward (consolidated)
Ticket or Award status: On Request, Pending, Purchased and Ticketed (consolidated)
Link to archived older posts from this thread.
Thanks and a tip of the hat to aktchi, eponymous-coward, guv1976, hillrider, iztok, JonNYC and others who have contributed to this wiki.
- AwardAce: Compare Award Redemptions Across Airlines In Second
- AwardHacker: "a tool we build to tell you how to travel with the least miles"
- Award Nexus: which can search availability but can't determine cost, with FT member free limited use
- Economical Excursionist's Tools: compare Frequent Flyer Mile Redemptions
- ExpertFlyer is a common tool used on FT. There is a $99.99 annual fee, monthly fee and five day trial
- Great Circle Mapper is useful for calculating distance and MPM (Maximum Permitted Mileage)
- You can try PEX+ (currently in beta), which will even tell you how many miles you'll need, though it draws data from aa.com and S7 so it can't reveal awards that can not be seen on those sites.
- Travel Codex Award Maximiser commercial blog
AA oneworld & Other Airline Partner Award information, rules (master thd)
Mar 1, 2020, 1:55 pm
#136
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,572
I don't thnk that even a 'good' agent would be able to do it - it is not possible to merge bookings ; if there is award availability, can simply add the flight and cancel the held booking ; if there isn't then it would be a gamble on whether availabiltiy would come back after cancelling the existing hold
For future reference, when these situations occur, it probably is best to put all flights on hold using the multi-city award-booking engine, and then calling AA to ask that the mileage be adjusted to that required for a single award.
Mar 1, 2020, 4:00 pm
#137
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,579
Mar 1, 2020, 4:02 pm
#138
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
it is unless you change to all oneworld airlines, which will cause cancellation of the partner award and call for miles redeposit and associated fees.
Mar 2, 2020, 9:17 am
#139
Join Date: Oct 2013
Posts: 35
Thanks! I think, even if I change, I would stick the same flights, and just take them on different dates, so I think I should be okay.
Mar 2, 2020, 11:52 am
#140
Join Date: Feb 2015
Programs: AA EXP, Hertz Gold Plus, Hilton Diamond
Posts: 338
You can definitely call to add segments onto an existing reservation (on hold or ticketed).
However the "issue" here is that you have both flights on hold, so it will take a good agent that can combine them. If you just had SFO-NAN-AKL on hold, and called to add MIA-SFO (without putting it on hold), then it's a relatively easy process.
However the "issue" here is that you have both flights on hold, so it will take a good agent that can combine them. If you just had SFO-NAN-AKL on hold, and called to add MIA-SFO (without putting it on hold), then it's a relatively easy process.
--it took her about 30 seconds to fix everything--all three flights are now on one PNR at one 80K/pp mileage charge and are still on hold--I do have to call to purchase.Thanks again!
Mar 2, 2020, 2:06 pm
#141
Join Date: Dec 2009
Location: ADL
Programs: QFF, AAdvantage, All
Posts: 1,137
Its either suspicious or stunningly incompetent that it isn't done automatically, like other airline websites do.
Apr 16, 2020, 10:39 am
#142
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
I was searching for AMM to anywhere in the US. Tickets as a single award. Oh where oh where is that published fare that allows RY, EY and BA on a single ticket ;-)
Most of the BA fares allow RJ, but none allow EY.
[/QUOTE]
AMM - AUH RJ 622 Airbus A320 Operated by Royal Jordanian
AUH - LHR EY 19 Airbus A380 Operated by Etihad Airways
LHR - SEA BA 49 Boeing 777Operated by British Airways
[QUOTE]
Most of the BA fares allow RJ, but none allow EY.
[/QUOTE]
AMM - AUH RJ 622 Airbus A320 Operated by Royal Jordanian
AUH - LHR EY 19 Airbus A380 Operated by Etihad Airways
LHR - SEA BA 49 Boeing 777Operated by British Airways
[QUOTE]
Apr 16, 2020, 10:10 pm
#143
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,574
I cannot see it likely that either RJ or EY has fares that allow travel on each other, especially backtracking so far from AMM
RJ AMM-ORD and then AA to SEA would likely be ok and would avoid BA surcharges
RJ AMM-ORD and then AA to SEA would likely be ok and would avoid BA surcharges
Apr 17, 2020, 11:29 am
#144
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
As far as availability, RJ is never an option for me, I have a family of 5 and RJ never releases more than 2 business awards. I usually route through LHR to get AA metal to DFW or LAX to avoid the BA charges... I was just posting the above itinerary to show mixing of BA, RJ and EY and backttrack....
Apr 17, 2020, 11:45 am
#145
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,462
My general point is that as AA have added more partners online, they havent done a very good job of coding the rules that are articulated in this thread. I looked at the over water carrier fares in EF and neither RJ nor BA would allow the kind of mixing I can see online, not to mention back tracking which isnt in the carrier fare rules but purely an AA award restriction. AA fares between AMM and US dont have flight restrictions that would prohibit using both RJ and EY, but would exceed MPM if you routed through AUH. So interestingly you can fly on an award that exceeds MPM by almost 1,000 miles over what AA has in its paid fares on that route.
As far as availability, RJ is never an option for me, I have a family of 5 and RJ never releases more than 2 business awards. I usually route through LHR to get AA metal to DFW or LAX to avoid the BA charges... I was just posting the above itinerary to show mixing of BA, RJ and EY and backttrack....
As far as availability, RJ is never an option for me, I have a family of 5 and RJ never releases more than 2 business awards. I usually route through LHR to get AA metal to DFW or LAX to avoid the BA charges... I was just posting the above itinerary to show mixing of BA, RJ and EY and backttrack....
Just a mixed bag really, why it is always best to try and book whatever award you find first, and never worry about whether a published fare exists until after you call or try to book it.
That said, AA has never had a rule against backtracking (although many ill informed agents will mistakenly claim such a thing).
Apr 17, 2020, 12:01 pm
#146
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,574
My general point is that as AA have added more partners online, they havent done a very good job of coding the rules that are articulated in this thread. I looked at the over water carrier fares in EF and neither RJ nor BA would allow the kind of mixing I can see online, not to mention back tracking which isnt in the carrier fare rules but purely an AA award restriction. AA fares between AMM and US dont have flight restrictions that would prohibit using both RJ and EY, but would exceed MPM if you routed through AUH. So interestingly you can fly on an award that exceeds MPM by almost 1,000 miles over what AA has in its paid fares on that route.
As far as availability, RJ is never an option for me, I have a family of 5 and RJ never releases more than 2 business awards. I usually route through LHR to get AA metal to DFW or LAX to avoid the BA charges... I was just posting the above itinerary to show mixing of BA, RJ and EY and backttrack....
As far as availability, RJ is never an option for me, I have a family of 5 and RJ never releases more than 2 business awards. I usually route through LHR to get AA metal to DFW or LAX to avoid the BA charges... I was just posting the above itinerary to show mixing of BA, RJ and EY and backttrack....
It has had a rule that requires the most direct routing - that implies no backtracking ; what does seem to be the general case is that the fare rules of the governing carrier apply, though there are exceptions that get allowed
Apr 17, 2020, 12:39 pm
#147
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
I am nor sure what it is that you were trying to suggest. You listed a routing and then seemed to be bemoaning that there isn't a fare that would allow it - are you saying that that is a route that can be ticketed and at a cost of 40k/62.5k/70k/115k for economy/premium economy/business/1st
Apr 17, 2020, 5:26 pm
#148
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,574
Some routings that would seem not to be permitted by fare rules, do get through on AA ; that is a situation that has been there for a long while. Sometimes it is worth phoning and asking for a route that has availability and see whether it will get accepted or not
Generally, if the governing carrier has no fare to allow it, then it won't be - but exceptions occur
Looking at AMM-SEA, the rules for BA 1st class fare of ANNC00S2 do not seem to prohibit that combination of carriers
It is a mileage based fare and the MPM is 8583 mi. - with a 25% excess, that would allow a max of 10,728 mi.
Distance travelled (according to Great circle mapper ) would be 9,475 mi.
It therefore seems that there is a fare that would allow that combination ; for a paid ticket, it would be a very expensive one though at USD11220 plus taxes and surcharges one-way
Last edited by Dave Noble; Apr 17, 2020 at 5:39 pm
Apr 17, 2020, 6:31 pm
#149
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
I would guess that 90% of my posts in this thread are to highlight awards I have booked that do not meet these so-called rules. You can say "generally" and I say potato. Sorry you didnt get my attempt at humor.
As to the fare you cite, well, if we can point to a 5 figure unrestricted F fare to justify a routing for a business or economy fare, then I guess there you have it. That would make this rule a pretty empty one. Also, there are various formulations of the rule that say it must be a constructed fare, not an MPM fare with no flight restrictions in the fare rules that would disallow the particular combination of carriers.
My point is, over my few million miles of redemptions, I have found this to be a rule with either poor coding in the AA award engine, or so many exceptions the bite of this rule is hardly ever felt.
As to the fare you cite, well, if we can point to a 5 figure unrestricted F fare to justify a routing for a business or economy fare, then I guess there you have it. That would make this rule a pretty empty one. Also, there are various formulations of the rule that say it must be a constructed fare, not an MPM fare with no flight restrictions in the fare rules that would disallow the particular combination of carriers.
My point is, over my few million miles of redemptions, I have found this to be a rule with either poor coding in the AA award engine, or so many exceptions the bite of this rule is hardly ever felt.
Apr 17, 2020, 6:39 pm
#150
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,574
As to the fare you cite, well, if we can point to a 5 figure unrestricted F fare to justify a routing for a business or economy fare, then I guess there you have it. That would make this rule a pretty empty one. Also, there are various formulations of the rule that say it must be a constructed fare, not an MPM fare with no flight restrictions in the fare rules that would disallow the particular combination of carriers.
My point is, over my few million miles of redemptions, I have found this to be a rule with either poor coding in the AA award engine, or so many exceptions the bite of this rule is hardly ever felt.