Nov 19, 2013, 3:20 pm
Last edit by: Prospero
Covid-19 Update:
For further information on AA awards see:
HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion
and
AA oneworld and Other Airline Partner Award information, rules (2015 on)
N.B. Upgrades on QR book into fares not granted EQD/EQM by AA. If you're upgraded on QR, be prepared for pushback from some AA agents. You may have to submit a formal request with accompanying documentation reflecting you purchased an eligible fare class.
NOTE:AA has removed most EY and QR award access from aa.com due to a glitch booking these:
If you experience difficulties with the AA reservations system, you may be able to book by calling AA Australia (+61 2-9101-1948 ) then press 4 - or the New Zealand number (+64 09-308-4014) as an alternative - although the call center is actually in Suva, Fiji (South African agency Mindpearl) - as they can often see the inventory more reliably, and you can book.
NOTE: USA Canada travel on QR will earn EQ miles etc. in accordance with the fare class purchased.
Links:
Link to AA.com Qatar miles earning etc.
AA miles earning on QR changed 1 May 2016 (Link):
Minimum miles guarantee applies.
Checking QR award availability:
You can check QR availability on AA's site, BA's site, QF's site, www.awardnexus.com (which pulls from BA and/or QF), or the KVS tool. (A certain number of searches are free to FlyerTalk members at AwardNexus; click the "more signup options" link under the green Purchase button to sign up as a FlyerTalk member.)
When checking QR award availability, you have to check each segment individually. Both BA and QF can generate very misleading information if you try to check QR award availability all the way through [xxx-(DOH)-yyy] in one step. Be aware AA can only book 330 days out, even if you see availability farther out.
Awards on QR may not be visible to AA agents if a multi-segment itinerary is requested; broken into individual segments will generally reveal availability, however.
As well, AA Australia or New Zealand (actually MindPearl in Fiji) can often see and book AA awards on QR US-based ones might not be able to.
From danger: For AA awards, Economy is X, Business is U, First is Z. NOTE: Those with Z (First) awards may see "Z (Business Class)" shown on the QR website; this is a known glitch.
As well, QR sells intra gulf two class service as First and Economy, as AA does domestically. This can cause some issues with a Business flight including a Gulf "First" flight potentially incurring an F award redemption.
From hotelmotel: "Got my QR PNR from AA. Popped over to QR and selected seats." (AAdvantage award.)
Days of the week: To/from the USA, especially in business class, Qatar often only offers awards seats for Mon..Thu departures, not Fri..Sun departures. So makes sure you check different parts of the week, and not just always weekends (if you're not finding anything on weekends).
NOTE: At DOH / Hamad International Airport, lounges as follows:
Qatar Airways Al Safwa First Lounge (not a oneworld lounge): only accessible to those flying First Class on Qatar or oneworld airlines and QRPC Platniums flying in ticketed Business (not oneworld Emeralds flying other lower classes of service)
Qatar Airways Al Mourjan Business Lounge (not a oneworld lounge): only accessible to those flying Business Class on Qatar or oneworld (not oneworld Sapphire flying lower classes of service)
Oryx Lounge: Third party lounge.
Qatar Airways HIA First Class Lounge (oneworld lounge): First Class ticketed customers, Emerald members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Qatar Airways HIA Business Class Lounge (oneworld lounge): First and Business Class ticketed customers, Emerald and Sapphire members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Arrivals Lounges (not oneworld lounges): only accessible to those arriving in First or Business Class on Qatar Airways (not oneworld Sapphire flying other oneworld airlines or other classes of service)
See FT: QR Lounges at HIA
Selecting Qatar Airways Seats
If you want to assign a seat after booking an award, you should first try the Qatar website or app. If you experience issues, please try a partner site like Royal Jordanian, Malaysia Airlines, or Sri-Lankan. You can also reach out to the QR Twitter team to fix your record in order to be able to select seats on their own site.
- Sapphire+ status pax are temporarily allowed to use the Al Mourjan Business Lounge
- Only tickets issued on QR 157 stock are eligible for the Extending Our Commitment (EOC) rebooking policy
For further information on AA awards see:
HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion
and
AA oneworld and Other Airline Partner Award information, rules (2015 on)
N.B. Upgrades on QR book into fares not granted EQD/EQM by AA. If you're upgraded on QR, be prepared for pushback from some AA agents. You may have to submit a formal request with accompanying documentation reflecting you purchased an eligible fare class.
NOTE:AA has removed most EY and QR award access from aa.com due to a glitch booking these:
From One Mile at a Time (link)
Bottom Line
For the time being you’ll have to call American if you want to ticket AAdvantage awards on Etihad & Qatar that aren’t for travel to & from the US or Canada. It makes sense that American took these awards “offline,” and now it also makes sense why so many passengers have been having issues with checked bags on awards.
Bottom Line
For the time being you’ll have to call American if you want to ticket AAdvantage awards on Etihad & Qatar that aren’t for travel to & from the US or Canada. It makes sense that American took these awards “offline,” and now it also makes sense why so many passengers have been having issues with checked bags on awards.
NOTE: USA Canada travel on QR will earn EQ miles etc. in accordance with the fare class purchased.
Links:
Link to AA.com Qatar miles earning etc.
AA miles earning on QR changed 1 May 2016 (Link):
Minimum miles guarantee applies.
Checking QR award availability:
You can check QR availability on AA's site, BA's site, QF's site, www.awardnexus.com (which pulls from BA and/or QF), or the KVS tool. (A certain number of searches are free to FlyerTalk members at AwardNexus; click the "more signup options" link under the green Purchase button to sign up as a FlyerTalk member.)
When checking QR award availability, you have to check each segment individually. Both BA and QF can generate very misleading information if you try to check QR award availability all the way through [xxx-(DOH)-yyy] in one step. Be aware AA can only book 330 days out, even if you see availability farther out.
Awards on QR may not be visible to AA agents if a multi-segment itinerary is requested; broken into individual segments will generally reveal availability, however.
As well, AA Australia or New Zealand (actually MindPearl in Fiji) can often see and book AA awards on QR US-based ones might not be able to.
From danger: For AA awards, Economy is X, Business is U, First is Z. NOTE: Those with Z (First) awards may see "Z (Business Class)" shown on the QR website; this is a known glitch.
As well, QR sells intra gulf two class service as First and Economy, as AA does domestically. This can cause some issues with a Business flight including a Gulf "First" flight potentially incurring an F award redemption.
From hotelmotel: "Got my QR PNR from AA. Popped over to QR and selected seats." (AAdvantage award.)
Days of the week: To/from the USA, especially in business class, Qatar often only offers awards seats for Mon..Thu departures, not Fri..Sun departures. So makes sure you check different parts of the week, and not just always weekends (if you're not finding anything on weekends).
NOTE: At DOH / Hamad International Airport, lounges as follows:
Qatar Airways Al Safwa First Lounge (not a oneworld lounge): only accessible to those flying First Class on Qatar or oneworld airlines and QRPC Platniums flying in ticketed Business (not oneworld Emeralds flying other lower classes of service)
Qatar Airways Al Mourjan Business Lounge (not a oneworld lounge): only accessible to those flying Business Class on Qatar or oneworld (not oneworld Sapphire flying lower classes of service)
Oryx Lounge: Third party lounge.
Qatar Airways HIA First Class Lounge (oneworld lounge): First Class ticketed customers, Emerald members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Qatar Airways HIA Business Class Lounge (oneworld lounge): First and Business Class ticketed customers, Emerald and Sapphire members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Arrivals Lounges (not oneworld lounges): only accessible to those arriving in First or Business Class on Qatar Airways (not oneworld Sapphire flying other oneworld airlines or other classes of service)
See FT: QR Lounges at HIA
Selecting Qatar Airways Seats
If you want to assign a seat after booking an award, you should first try the Qatar website or app. If you experience issues, please try a partner site like Royal Jordanian, Malaysia Airlines, or Sri-Lankan. You can also reach out to the QR Twitter team to fix your record in order to be able to select seats on their own site.
Qatar Airways / QR: Redeem AA Miles for Award (master thd)
Jul 8, 2019, 11:05 am
#887
Join Date: Jul 2017
Posts: 5
Does anyone know if there is a specific TIME that Qatar drops their award availability on American? Midnight? Time zone? Qsuites definitely get scooped up fast. Also, Expertflyer showing the PHL - DOH route as a Standard Business Class layout versus new Qsuites. All reporting online shows this should be a Qsuite route. Any news on that?
Jul 8, 2019, 11:17 am
#888
Join Date: May 2013
Location: DTW
Programs: AMEX, Ritz LT-Plat Prem, Hyatt Plat, SPG Plat, Hilton Diamond, Delta Plat, United Gold, Sixt Plat
Posts: 866
Does anyone know if there is a specific TIME that Qatar drops their award availability on American? Midnight? Time zone? Qsuites definitely get scooped up fast. Also, Expertflyer showing the PHL - DOH route as a Standard Business Class layout versus new Qsuites. All reporting online shows this should be a Qsuite route. Any news on that?
Jul 10, 2019, 1:49 am
#892
Join Date: Feb 2012
Posts: 4,472
Don't worry about the domestic segments. There's a good chance that a better positioning flight will open up in J before your departure. If you ask AA to upgrade just that segment then, they'll probably do it at no extra charge.
Jul 10, 2019, 1:34 pm
#893
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,416
With SAN-LAX I wouldn't care, but SAN-PHL or SAN-ORD that's pushing it. Besides LAX-DOH in Q-suites is probably as good as it gets.
Jul 14, 2019, 7:48 pm
#894
Join Date: Aug 2018
Location: TPA/MSP
Programs: Bonvoy LT Plat, Hilton Diamond, AA PPlat
Posts: 25
I have ORD-DOH-MLE booked for this fall. Original flight DOH-MLE is the 8:15-3:15p. I found space today QR-UL arriving at 8:30a.
AA is telling me I can not change just that segment but the full itinerary has to be available to make a change.
Does anyone know if this is correct? I've read on many different threads of changes made to award tickets on highly desirable routes so it doesn't seem correct.
AA is telling me I can not change just that segment but the full itinerary has to be available to make a change.
Does anyone know if this is correct? I've read on many different threads of changes made to award tickets on highly desirable routes so it doesn't seem correct.
Jul 14, 2019, 11:24 pm
#895
Join Date: Dec 2004
Posts: 5,631
I have ORD-DOH-MLE booked for this fall. Original flight DOH-MLE is the 8:15-3:15p. I found space today QR-UL arriving at 8:30a.
AA is telling me I can not change just that segment but the full itinerary has to be available to make a change.
Does anyone know if this is correct? I've read on many different threads of changes made to award tickets on highly desirable routes so it doesn't seem correct.
AA is telling me I can not change just that segment but the full itinerary has to be available to make a change.
Does anyone know if this is correct? I've read on many different threads of changes made to award tickets on highly desirable routes so it doesn't seem correct.
https://www.flyertalk.com/forum/30910696-post1.html
.
Last edited by SeeBuyFly; Jul 15, 2019 at 12:32 am
Jul 23, 2019, 5:08 pm
#896
Join Date: Jan 2009
Location: right place, wrong time
Programs: UA Gold; HH Diamond; Hyatt Plat
Posts: 300
just booked 4 x business class seats for USA-DOH-SEZ for next year. ticket issued with no problem.
trying to select seats on Qatar website, but can't due to "multiple passengers with same FF #" error; the AA FF# associated with the account where I booked has populated into all 4 pax passenger details on QR site. I tried to Update Passenger Details on QR site, but it didn't stick.
anyone successfully worked through this glitch?
trying to select seats on Qatar website, but can't due to "multiple passengers with same FF #" error; the AA FF# associated with the account where I booked has populated into all 4 pax passenger details on QR site. I tried to Update Passenger Details on QR site, but it didn't stick.
anyone successfully worked through this glitch?
Jul 23, 2019, 5:29 pm
#897
Join Date: Sep 2009
Posts: 150
just booked 4 x business class seats for USA-DOH-SEZ for next year. ticket issued with no problem.
trying to select seats on Qatar website, but can't due to "multiple passengers with same FF #" error; the AA FF# associated with the account where I booked has populated into all 4 pax passenger details on QR site. I tried to Update Passenger Details on QR site, but it didn't stick.
anyone successfully worked through this glitch?
trying to select seats on Qatar website, but can't due to "multiple passengers with same FF #" error; the AA FF# associated with the account where I booked has populated into all 4 pax passenger details on QR site. I tried to Update Passenger Details on QR site, but it didn't stick.
anyone successfully worked through this glitch?
Jul 23, 2019, 7:26 pm
#898
Join Date: Oct 2015
Location: So Cal
Posts: 933
Jul 23, 2019, 9:08 pm
#899
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,416
just booked 4 x business class seats for USA-DOH-SEZ for next year. ticket issued with no problem.
trying to select seats on Qatar website, but can't due to "multiple passengers with same FF #" error; the AA FF# associated with the account where I booked has populated into all 4 pax passenger details on QR site. I tried to Update Passenger Details on QR site, but it didn't stick.
anyone successfully worked through this glitch?
trying to select seats on Qatar website, but can't due to "multiple passengers with same FF #" error; the AA FF# associated with the account where I booked has populated into all 4 pax passenger details on QR site. I tried to Update Passenger Details on QR site, but it didn't stick.
anyone successfully worked through this glitch?