Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

QR / Qatar Airways: Redeem AA Miles for Award (master thd)

QR / Qatar Airways: Redeem AA Miles for Award (master thd)

    Hide Wikipost
Old Feb 11, 19, 3:12 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
link to QR Travel Alerts)[/quote]

For further information on AA awards see:

HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion

and

AA oneworld and Other Airline Partner Award information, rules (2015 on)

N.B. Upgrades on QR book into fares not granted EQD/EQM by AA. If you're upgraded on QR, be prepared for pushback from some AA agents. You may have to submit a formal request with accompanying documentation reflecting you purchased an eligible fare class.

If you experience difficulties with the AA reservations system, you may be able to book by calling AA Australia (+61 2-9101-1948 ) then press 4 - or the New Zealand number (+64 09-308-4014) as an alternative - although the call center is actually in Suva, Fiji (South African agency Mindpearl) - as they can often see the inventory more reliably, and you can book.

NOTE: USA <-> Canada travel on QR will earn EQ miles etc. in accordance with the fare class purchased.

Links:

Link to AA.com Qatar miles earning etc.

AA miles earning on QR changed 1 May 2016 (Link):

Minimum miles guarantee applies.

Checking QR award availability:

You cannot check QR availability on aa.com. You must check QR availability elsewhere, and then call AA on the phone to book the award. (There is no booking fee.)

You can check QR availability on AA's site, BA's site, QF's site, www.awardnexus.com (which pulls from BA and/or QF), or the KVS tool. (A certain number of searches are free to FlyerTalk members at AwardNexus; click the "more signup options" link under the green Purchase button to sign up as a FlyerTalk member.)

When checking QR award availability, you have to check each segment individually. Both BA and QF can generate very misleading information if you try to check QR award availability all the way through [xxx-(DOH)-yyy] in one step. Be aware AA can only book 330 days out, even if you see availability farther out.

Awards on QR may not be visible to AA agents if a multi-segment itinerary is requested; broken into individual segments will generally reveal availability, however.

As well, AA Australia or New Zealand (actually MindPearl in Fiji) can often see and book AA awards on QR US-based ones might not be able to.

From danger: For AA awards, Economy is X, Business is U, First is Z. NOTE: Those with Z (First) awards may see "Z (Business Class)" shown on the QR website; this is a known glitch.

As well, QR sells intra gulf two class service as First and Economy, as AA does domestically. This can cause some issues with a Business flight including a Gulf "First" flight potentially incurring an F award redemption.

From hotelmotel: "Got my QR PNR from AA. Popped over to QR and selected seats." (AAdvantage award.)

Days of the week: To/from the USA, especially in business class, Qatar often only offers awards seats for Mon..Thu departures, not Fri..Sun departures. So makes sure you check different parts of the week, and not just always weekends (if you're not finding anything on weekends).

NOTE: At DOH / Doha Hamad International Airport, lounges as follows:

Qatar Airways Al Safwa Lounge (not a oneworld lounge): only accessible to those flying First Class on Qatar or oneworld airlines (not oneworld Emeralds flying other lower classes of service)

Qatar Airways Al Mourjan Lounge (not a oneworld lounge): only accessible to those flying Business Class on Qatar or oneworld (not oneworld Sapphire flying lower classes of service)

Oryx Lounge: Third party lounge for qualifying passengers on BA, CX, RJ, UL.

Qatar Airways HIA First Class Lounge (oneworld lounge): First Class ticketed customers, Emerald members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.

Qatar Airways HIA Business Class Lounge (oneworld lounge): First and Business Class ticketed customers, Emerald and Sapphire members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.

Arrivals Lounges (not oneworld lounges): only accessible to those arriving in First or Business Class on Qatar Airways (not oneworld Sapphire flying other oneworld airlines or other classes of service)

See FT: QR Lounges at HIA

The archived posts from 2017 can be found here.
Print Wikipost

Reply

Old Dec 26, 18, 7:41 pm
  #571  
 
Join Date: Aug 2014
Posts: 2,422
I have an IAD-DOH-MLE segment booked in J for 70k miles that I'm very happy about! It's an almost perfect itinerary except for the 14-hour layover in DOH and 5:20am flight from DOH to MLE. I see that QR also operates an earlier flight (QR 672) that departs at 2am and arrives at 9am in MLE, but I seldom see any award availability on this segment. Any idea if space will open up closer to departure? Will AA be able to open space on this route?
iluvdoco is offline  
Reply With Quote
Old Dec 26, 18, 8:13 pm
  #572  
 
Join Date: Aug 2010
Location: ORD
Programs: AA EXP LT Plat >3 Million miles,HH Lifetime Diamond
Posts: 2,340
Question. Booked Ord to yul to doh next month in J on AA award What's the transit process in YUL..
worldiswide is offline  
Reply With Quote
Old Dec 26, 18, 8:32 pm
  #573  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 60,450
Originally Posted by worldiswide View Post
Question. Booked Ord to yul to doh next month in J on AA award What's the transit process in YUL..
Please think of asking in the Canada destination forum for best replies. /Moderator
JDiver is offline  
Reply With Quote
Old Dec 26, 18, 10:27 pm
  #574  
 
Join Date: Jan 2012
Location: NYC,SFO
Programs: AY+ Plat, AA Plat, SPG/Marriott Plat Premier, Hyatt Explorist
Posts: 2,100
Originally Posted by worldiswide View Post
Question. Booked Ord to yul to doh next month in J on AA award What's the transit process in YUL..
You might find this helpful: https://www.admtl.com/en/guide/connecting-flights

I've only transited through YUL US-US on separate PNRs (arriving on AA-operated and AA-ticketed, and departing on AA-operated and AY-ticketed). In that case, I needed to clear regular customs and immigration and check in for my flight in YUL.
flyingeph12 is offline  
Reply With Quote
Old Dec 27, 18, 10:32 am
  #575  
 
Join Date: Sep 2016
Posts: 127
Originally Posted by in4tar View Post
I am trying to purchase J tickets on Qatar from DOH to DFW via AA website for November 2019...availability shows just fine, but when I try to proceed, I receive a message "these tickets are no longer available, please modify your search"...when I try a different date in November - same thing...I would have thought that perhaps by November 2019 QR will be out of OneWorld, but then I try the same route but flying BA (for the same day in November 2019), same thing happens again...so it makes me think it's not QR specific...what could it mean?
same issue here... have you tried calling-in to book instead?
atojbk is offline  
Reply With Quote
Old Dec 27, 18, 3:17 pm
  #576  
 
Join Date: Dec 2007
Location: ABE
Programs: AA G, UA, HH G
Posts: 140
Award booking - 2 legs disappeared?

I booked our return award flights for May 2019 CPT-JNB (BA)-JNB-DOH-PHL (QR) months ago. They ticketed fine within 24 hours, I got the QR PNR, selected our seats without issue. I have never received any emails or app messages that there were problems or changes to these flights, but just happened to notice today in my AA account this PNR now only shows the CPT-JNB leg - the other 2 legs are completely gone. I checked my QR app - same, with an "unavailable" error when I try to manage the booking. I called AA and was told the note says "schedule change" and that QR cancelled my tickets as the "flights were no longer available." However, these QR flights are still showing bookable with miles on AA today, same dates, same times, same flight numbers, no changes from my original booking. The AA rep confirmed she saw the same thing and attempted to add them back but told me the 'system wouldn't allow it.' She stated she sent the request to QR's queue to reinstate these flights and that I should hear in 24 hours buy if it "didn't work" to call back. I know I'm jumping the gun a but I'm concerned about this falling through as it's a major 25th anniversary trip. Is there anything else I should be doing? Anyone else I should be calling? Or anything I need to be prepared to do moving forward other than bite my nails and try not to panic? Thanks much.
isabeloh is offline  
Reply With Quote
Old Dec 27, 18, 3:31 pm
  #577  
FlyerTalk Evangelist
 
Join Date: Jan 2002
Posts: 38,738
At the moment, just wait a few days and I expect that QR will work with AA to rebook

When you mention that there is availability, is that searching for JNB-PHL or were you searching JNB-DOH and DOH-PHL separately? If the latter, it is probably due to married sector availability such that the individual flights are available , just not a through booking

If there is no availability, there is nothing much more you can do for now
Dave Noble is offline  
Reply With Quote
Old Dec 27, 18, 5:01 pm
  #578  
 
Join Date: Dec 2018
Posts: 6
Originally Posted by atojbk View Post
same issue here... have you tried calling-in to book instead?
Same issue with J avail showing no problem. I called and got the run around re: the booking fee with the first agent I spoke to. I was transferred to IT who tried to tell me how to search and they themselves had the same issue. Transferred back to resvs and the agent said QR isnt bookable online so I can waive the fee so easy! So I put the two tix on hold for now. Give a call and be prepared to HUCA (or transfer!).
BCasc is offline  
Reply With Quote
Old Dec 27, 18, 5:29 pm
  #579  
 
Join Date: Dec 2007
Location: ABE
Programs: AA G, UA, HH G
Posts: 140
Originally Posted by Dave Noble View Post
At the moment, just wait a few days and I expect that QR will work with AA to rebook

When you mention that there is availability, is that searching for JNB-PHL or were you searching JNB-DOH and DOH-PHL separately? If the latter, it is probably due to married sector availability such that the individual flights are available , just not a through booking

If there is no availability, there is nothing much more you can do for now
Hi and thanks for the reply. I did check married sector JNB-PHL and that's what's showing as a bookable award via AA. Crossing fingers and hoping for the best. I'll just sit on my hands and wait!

Last edited by isabeloh; Dec 27, 18 at 6:41 pm
isabeloh is offline  
Reply With Quote
Old Dec 28, 18, 9:21 am
  #580  
 
Join Date: Nov 2008
Location: Minnesota
Programs: AA EXP
Posts: 177
ok. I've searched here and seen some "in theory" information but wondering if anyone has had personal experience with a US>DOH>Asia 2 award ticket all on one PNR? I know that it would take additional miles since basically two separate awards (we have tons of miles) but really would rather have it on one record locator.

[I'd also rather go the "normal" pacific route but current availability would put me through extra stops and an extra day]

AJ
aj411 is offline  
Reply With Quote
Old Dec 28, 18, 12:22 pm
  #581  
FlyerTalk Evangelist
 
Join Date: Jan 2002
Posts: 38,738
There is no issue getting USA-Asia 2 via Doha as a through ticket - it will just cost the price of 2 awards.
aj411 likes this.
Dave Noble is offline  
Reply With Quote
Old Dec 28, 18, 5:27 pm
  #582  
 
Join Date: Nov 2015
Location: PDX
Programs: AS, AA, UA, BA, AV, AC, KE, SQ, VS | Hilton, Hyatt, Marriott
Posts: 132
Originally Posted by aj411 View Post
ok. I've searched here and seen some "in theory" information but wondering if anyone has had personal experience with a US>DOH>Asia 2 award ticket all on one PNR? I know that it would take additional miles since basically two separate awards (we have tons of miles) but really would rather have it on one record locator.

[I'd also rather go the "normal" pacific route but current availability would put me through extra stops and an extra day]

AJ
I can confirm that I have one PNR with this exact set up for US-DOH-Asia 2. Same boat as you - plenty of miles so didn't mind the price of two awards but couldn't find a more direct routing so via Doha it is!
TEDisgone is offline  
Reply With Quote
Old Dec 29, 18, 8:04 pm
  #583  
 
Join Date: Aug 2004
Programs: AA (EXP), Hilton (Diamond), SPG (lowly Gold)
Posts: 6,824
Originally Posted by isabeloh View Post
Hi and thanks for the reply. I did check married sector JNB-PHL and that's what's showing as a bookable award via AA. Crossing fingers and hoping for the best. I'll just sit on my hands and wait!
If it's showing available online, you can call and ask an agent to rebook it with the flights that show available. The agent can add the flights to your current record or book them in a new record, and then cancel what you have now.

Originally Posted by aj411 View Post
ok. I've searched here and seen some "in theory" information but wondering if anyone has had personal experience with a US>DOH>Asia 2 award ticket all on one PNR? I know that it would take additional miles since basically two separate awards (we have tons of miles) but really would rather have it on one record locator.
I'm not sure what you are asking or what would be "in theory" about it. AA allows you to book whatever you like as one PNR priced as multiple awards. There are advantages to putting all flights in one PNR, especially if there are delays or schedule changes. (There can also be disadvantages if award prices change and you need to change one flight.)
anabolism is offline  
Reply With Quote
Old Dec 29, 18, 8:37 pm
  #584  
 
Join Date: Feb 2002
Location: RDU
Programs: AA EXP
Posts: 610
Originally Posted by in4tar View Post
I am trying to purchase J tickets on Qatar from DOH to DFW via AA website for November 2019...availability shows just fine, but when I try to proceed, I receive a message "these tickets are no longer available, please modify your search"...when I try a different date in November - same thing...I would have thought that perhaps by November 2019 QR will be out of OneWorld, but then I try the same route but flying BA (for the same day in November 2019), same thing happens again...so it makes me think it's not QR specific...what could it mean?
Originally Posted by atojbk View Post
same issue here... have you tried calling-in to book instead?
Originally Posted by BCasc View Post


Same issue with J avail showing no problem. I called and got the run around re: the booking fee with the first agent I spoke to. I was transferred to IT who tried to tell me how to search and they themselves had the same issue. Transferred back to resvs and the agent said QR isnt bookable online so I can waive the fee so easy! So I put the two tix on hold for now. Give a call and be prepared to HUCA (or transfer!).
I'm seeing this issue for J searches NBO-DOH-US (multiple gateways) for mid August 2019. Tons of availability is showing up on aa.combut whenever I select an option and try to proceed with the booking, I get the "these flights are no longer available" message. I have not tried to call yet, what makes me skeptical about this availability being real is that the BA website doesn't bring up any of these flights when searching segment by segment or for the entire trip.
hogo74 is offline  
Reply With Quote
Old Dec 29, 18, 10:38 pm
  #585  
 
Join Date: Dec 2017
Posts: 266
Noticing some phantom Qatar space on the AA website. AUS-DEL 25 October 2019, for example, shows as available for several routings in J (for the Qatar legs) but comes back with the selected flight is not available dialog when I go to book. Since I could get a flight on the 24th to price out that works for me I didn't call to press the point.
OssianBlue is offline  
Reply With Quote

Thread Tools
Search this Thread