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QR / Qatar Airways: Earn & Redeem AA Miles, Award (master thd)

QR / Qatar Airways: Earn & Redeem AA Miles, Award (master thd)

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Old Feb 11, 19, 3:12 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
link to QR Travel Alerts)[/quote]

For further information on AA awards see:

HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion

and

AA oneworld and Other Airline Partner Award information, rules (2015 on)

N.B. Upgrades on QR book into fares not granted EQD/EQM by AA. If you're upgraded on QR, be prepared for pushback from some AA agents. You may have to submit a formal request with accompanying documentation reflecting you purchased an eligible fare class.

If you experience difficulties with the AA reservations system, you may be able to book by calling AA Australia (+61 2-9101-1948 ) then press 4 - or the New Zealand number (+64 09-308-4014) as an alternative - although the call center is actually in Suva, Fiji (South African agency Mindpearl) - as they can often see the inventory more reliably, and you can book.

NOTE: USA <-> Canada travel on QR will earn EQ miles etc. in accordance with the fare class purchased.

Links:

Link to AA.com Qatar miles earning etc.

AA miles earning on QR changed 1 May 2016 (Link):

Minimum miles guarantee applies.

Checking QR award availability:

You cannot check QR availability on aa.com. You must check QR availability elsewhere, and then call AA on the phone to book the award. (There is no booking fee.)

You can check QR availability on AA's site, BA's site, QF's site, www.awardnexus.com (which pulls from BA and/or QF), or the KVS tool. (A certain number of searches are free to FlyerTalk members at AwardNexus; click the "more signup options" link under the green Purchase button to sign up as a FlyerTalk member.)

When checking QR award availability, you have to check each segment individually. Both BA and QF can generate very misleading information if you try to check QR award availability all the way through [xxx-(DOH)-yyy] in one step. Be aware AA can only book 330 days out, even if you see availability farther out.

Awards on QR may not be visible to AA agents if a multi-segment itinerary is requested; broken into individual segments will generally reveal availability, however.

As well, AA Australia or New Zealand (actually MindPearl in Fiji) can often see and book AA awards on QR US-based ones might not be able to.

From danger: For AA awards, Economy is X, Business is U, First is Z. NOTE: Those with Z (First) awards may see "Z (Business Class)" shown on the QR website; this is a known glitch.

As well, QR sells intra gulf two class service as First and Economy, as AA does domestically. This can cause some issues with a Business flight including a Gulf "First" flight potentially incurring an F award redemption.

From hotelmotel: "Got my QR PNR from AA. Popped over to QR and selected seats." (AAdvantage award.)

Days of the week: To/from the USA, especially in business class, Qatar often only offers awards seats for Mon..Thu departures, not Fri..Sun departures. So makes sure you check different parts of the week, and not just always weekends (if you're not finding anything on weekends).

NOTE: At DOH / Doha Hamad International Airport, lounges as follows:

Qatar Airways Al Safwa Lounge (not a oneworld lounge): only accessible to those flying First Class on Qatar or oneworld airlines (not oneworld Emeralds flying other lower classes of service)

Qatar Airways Al Mourjan Lounge (not a oneworld lounge): only accessible to those flying Business Class on Qatar or oneworld (not oneworld Sapphire flying lower classes of service)

Oryx Lounge: Third party lounge for qualifying passengers on BA, CX, RJ, UL.

Qatar Airways HIA First Class Lounge (oneworld lounge): First Class ticketed customers, Emerald members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.

Qatar Airways HIA Business Class Lounge (oneworld lounge): First and Business Class ticketed customers, Emerald and Sapphire members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.

Arrivals Lounges (not oneworld lounges): only accessible to those arriving in First or Business Class on Qatar Airways (not oneworld Sapphire flying other oneworld airlines or other classes of service)

See FT: QR Lounges at HIA

The archived posts from 2017 can be found here.
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Old Oct 31, 18, 10:19 am
  #466  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
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Are you only looking at QR awards between DOH and AMM? From what I see you can get RJ awards too and these are listed as business and not first.
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Old Oct 31, 18, 10:54 pm
  #467  
 
Join Date: Jan 2017
Posts: 650
Originally Posted by JJeffrey View Post
Yea, most likely phantom space and nothing to do with the Z/U issue. What if you try to book the AMM-DOH as a stand alone segment, is it actually available and/or bookable?
I can book AMM-DOH stand alone in Z class for 30,000 miles.

Booking AMM-DOH-ORD-ATL (all QR, until AA on the last leg) gives me the same error:
  • The flight you selected is no longer available. Please modify your request.
Also, trying to book AMM-DOH-ATL (what I really want) on two separate days brings me the same error. So it is something about the AMM-DOH flight breaking the pricing/booking (because AMM-DOH flight is available on it's own), I guess because of the long-standing "Gulf First Issue". It's so frustrating. I am still firming up my plans, so I'll either try one more time to see if someone can book it all properly in Gulf First/Business for 70K miles, or I may just change it up and take RJ to Doha and QR to Atlanta.

First world problems for sure, but I just am kind of determined at this point to get it to price right haha.
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Old Nov 1, 18, 3:00 am
  #468  
 
Join Date: Nov 2018
Location: California
Posts: 6
U.S. to Nairobi in Late September 2019?

My mom and I are hoping to fly from the U.S. to Nairobi on one of Qatar's Qsuite flights in late September 2019. I've been looking at JFK/ORD/IAD/IAH > Doha > NBO on the AA site for the past few weeks and there appears to be plenty of business class availability up until 9/19/19. Unfortunately, there are no Qatar awards of any kind available after the 19th.

The same thing happens every day:
  • Midnight: Qatar business and economy class saver awards for all of Qatar's U.S. routes appear for 331 days out. (For example, at midnight Pacific Time yesterday (10/31), Qatar flights popped up for 9/27/19.) However, none of these are ever bookable and I keep getting the error message: "The flight you selected is no longer available. Please modify your request."
  • Approx. 8 pm: All of these Qatar business and economy class awards disappear from the AA site.
I've spoken with numerous reservations and web support reps and the most seemingly knowledgeable response I've received is that the Qatar awards should pop back up again 4 - 5 days after they appeared for the first time. This rep had no explanation for why nothing's come back since the 9/19/19 flights made their reappearance.

To further complicate things, the 9/19/19 Qatar flights are bookable on the site, but none of the reps can even see these flights, much less book them.

I'm hoping that these are just growing pains since Qatar awards only recently became bookable on the AA site, but I'm starting to worry that Akbar Al Baker's finally starting to make good on his threats to withdraw from Oneworld.

In the meantime, I've put a BA itinerary on hold but I'd really rather not resort to BA, for obvious reasons.

If anyone can offer any insight or suggestions, I'd really appreciate it! Ideally, we'd like to arrive in Nairobi on 9/27 or 9/28.

Thank you!
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Old Nov 1, 18, 5:46 am
  #469  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 4,881
Originally Posted by dcinmb View Post
My mom and I are hoping to fly from the U.S. to Nairobi on one of Qatar's Qsuite flights in late September 2019. I've been looking at JFK/ORD/IAD/IAH > Doha > NBO on the AA site for the past few weeks and there appears to be plenty of business class availability up until 9/19/19. Unfortunately, there are no Qatar awards of any kind available after the 19th
Just give it time, all sorts of quirks like this can pop up when you try to book this far in advance. This isn't specific to QR either, lots of airlines (and hotels too) will only load a certain inventory up to a specific date in the future, it certainly doesn't mean that it won't eventually be loaded. But you may need to wait a week or a month or even 2 months after that 331 day mark.

And this has zero to do with any talk of QR leaving oneworld.

A Sep. 27 arrival into NBO would mean a Wednesday departure from the US, given that you're flexible in gateway cities you should have zero problem finding 2 business award seats (at least for the US-DOH segment), even if you were booking only a few weeks in advance. Again I wouldn't stress and just keep an eye on it.
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Old Nov 1, 18, 5:58 am
  #470  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 4,881
Originally Posted by jiaogulan View Post
I can book AMM-DOH stand alone in Z class for 30,000 miles.

Booking AMM-DOH-ORD-ATL (all QR, until AA on the last leg) gives me the same error:
  • The flight you selected is no longer available. Please modify your request.
Also, trying to book AMM-DOH-ATL (what I really want) on two separate days brings me the same error. So it is something about the AMM-DOH flight breaking the pricing/booking (because AMM-DOH flight is available on it's own), I guess because of the long-standing "Gulf First Issue". It's so frustrating. I am still firming up my plans, so I'll either try one more time to see if someone can book it all properly in Gulf First/Business for 70K miles, or I may just change it up and take RJ to Doha and QR to Atlanta.
Weird, seems to be some sort of mixture of a married/phantom/aa.com/Z/U glitch or bug.

If you can put just the AMM-DOH on hold, I would do that, then call AA to add the DOH-ATL, and go from there. At least that gets everything on the same record, see if they can price it correctly. If not, keep everything on hold (even at the F rate), and keep HUCA.
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Old Nov 1, 18, 6:39 am
  #471  
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Join Date: Jan 2002
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Originally Posted by jiaogulan View Post
I can book AMM-DOH stand alone in Z class for 30,000 miles.

Booking AMM-DOH-ORD-ATL (all QR, until AA on the last leg) gives me the same error:
  • The flight you selected is no longer available. Please modify your request.
Also, trying to book AMM-DOH-ATL (what I really want) on two separate days brings me the same error. So it is something about the AMM-DOH flight breaking the pricing/booking (because AMM-DOH flight is available on it's own), I guess because of the long-standing "Gulf First Issue". It's so frustrating. I am still firming up my plans, so I'll either try one more time to see if someone can book it all properly in Gulf First/Business for 70K miles, or I may just change it up and take RJ to Doha and QR to Atlanta.

First world problems for sure, but I just am kind of determined at this point to get it to price right haha.
It could also be married segment availability

AMM-DOH may be available , DOH-ORD may be available, but it is possible that AMM-ORD via DOH is not available

Did you have this issue booking over the phone?
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Old Nov 1, 18, 6:58 am
  #472  
 
Join Date: Jan 2017
Posts: 650
Originally Posted by JJeffrey View Post
Weird, seems to be some sort of mixture of a married/phantom/aa.com/Z/U glitch or bug.

If you can put just the AMM-DOH on hold, I would do that, then call AA to add the DOH-ATL, and go from there. At least that gets everything on the same record, see if they can price it correctly. If not, keep everything on hold (even at the F rate), and keep HUCA.
That's a good idea to hold AMM-DOH and then call in to modify.

Earlier today I ended up calling in and switching the hold to AMM-DOH on RJ and then DOH-ATL on QR. It's a tougher schedule on the body, but it's straight through and would save me one night of a hotel room in Doha on the connection. Debating if I want to do yet another night in Doha or just go straight through. Again, first world problems.

I really appreciate your attention. I'll post here what happens ultimately.

Last edited by jiaogulan; Nov 1, 18 at 7:24 am Reason: confusing wording.
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Old Nov 1, 18, 6:59 am
  #473  
 
Join Date: Jan 2017
Posts: 650
Originally Posted by Dave Noble View Post
It could also be married segment availability

AMM-DOH may be available , DOH-ORD may be available, but it is possible that AMM-ORD via DOH is not available

Did you have this issue booking over the phone?
Yes, problems holding on AA.com, and then problems when calling in. Thanks for the tip on married segments. I've been around the block but I still have lots to learn.
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Old Nov 1, 18, 7:45 am
  #474  
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Pleased to report multiple QR options in J available from LHR/LGW to BKK on AA.com. I booked one of them and flights were ticketed within 30 minutes, with seats selected on QR.com shortly thereafter. Very pleased QR is now bookable online, and hope more (especially CX) are added soon.

I chose an LGW flight over LHR due to better timing... I won't get the QSuite or good lounge, but the 787 should be almost as good, especially for a day/evening flight.
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Old Nov 2, 18, 1:15 am
  #475  
 
Join Date: Nov 2018
Location: California
Posts: 6
Originally Posted by JJeffrey View Post
A Sep. 27 arrival into NBO would mean a Wednesday departure from the US, given that you're flexible in gateway cities you should have zero problem finding 2 business award seats (at least for the US-DOH segment), even if you were booking only a few weeks in advance. Again I wouldn't stress and just keep an eye on it.
Thanks, JJeffrey! Over the past 18 months, I've booked J awards on Singapore, Swiss, ANA, Etihad, Lufthansa and Turkish but this has been the most frustrating redemption by far. I will take your advice and try to be patient but I'll probably play it safe and book the BA flights as backup. The $300 in change fees will buy me the peace of mind of knowing we're going to make it to Nairobi in time for the safari that's costing us an arm and a leg. In the meantime, I'm going to have to start looking for our return flights from Cairo at the end of October 2019. Ah, the joys of award travel.

Last edited by dcinmb; Nov 2, 18 at 2:37 am
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Old Nov 2, 18, 3:15 am
  #476  
 
Join Date: Jan 2016
Posts: 95
Has anyone been successfully finding QR A380 F availability at all? I know that LHR is no longer bookable, but CDG, BKK, SYD and CAN are completely blank too in both AA and BA search.
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Old Nov 3, 18, 2:45 am
  #477  
 
Join Date: Dec 2016
Posts: 120
Hi, does AA display phantom space on QR? I am trying to book NBO-HKG next year in business class (on QR FFP). I can see saver space on AA and go all the way to the payment page, but no availability showing up on QR's FFP. (Nor BA Exec Club).
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Old Nov 7, 18, 4:11 am
  #478  
 
Join Date: Jan 2017
Posts: 650
Originally Posted by JJeffrey View Post
Weird, seems to be some sort of mixture of a married/phantom/aa.com/Z/U glitch or bug.

If you can put just the AMM-DOH on hold, I would do that, then call AA to add the DOH-ATL, and go from there. At least that gets everything on the same record, see if they can price it correctly. If not, keep everything on hold (even at the F rate), and keep HUCA.
Let my AMM-DOH (RJ) DOH-ATL (QR) hold expire.

Called back the next day to try to hold QR AMM-DOH in Gulf First, and DOH-ATL in Business and of course their systems had a total glitch and could not book ANY QR awards. Okay...

Called back just now, could kind of tell I had a sharp person on the line in general, but wasn't expecting much, and I asked to book AMM-DOH-ATL all in QR in Business and she held it all for me for 70K with ZERO issues or huffs and even selected all my seats and gave me my QR record locator.

Anyways, just another +1 for HUCA with this stuff. It may seem futile when you have a string of lackluster agents, but my experience proves it's possible to get Gulf First tag on flights for Business rates.
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Old Nov 7, 18, 1:06 pm
  #479  
 
Join Date: Nov 2010
Posts: 3,503
There was a short period some months ago with reasonable availability on ORD-DOH, even on weekends. It is now back to the usual situation...a few seats are released for some weekdays at the 355-day mark (as seen on ba.com), but by the 330-day mark it's all gone (on aa.com and ba.com). AA wants to send me via LHR, but I'm not that desperate.
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Old Nov 8, 18, 4:39 am
  #480  
 
Join Date: Jan 2016
Posts: 95
In the Wiki states AA cannot search for QR, I guess that's not the case anymore, correct? Though I keep seeing phantom awards showing up in AA and BA searches
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