Nov 19, 2013, 3:20 pm
Last edit by: Prospero
Covid-19 Update:
For further information on AA awards see:
HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion
and
AA oneworld and Other Airline Partner Award information, rules (2015 on)
N.B. Upgrades on QR book into fares not granted EQD/EQM by AA. If you're upgraded on QR, be prepared for pushback from some AA agents. You may have to submit a formal request with accompanying documentation reflecting you purchased an eligible fare class.
NOTE:AA has removed most EY and QR award access from aa.com due to a glitch booking these:
If you experience difficulties with the AA reservations system, you may be able to book by calling AA Australia (+61 2-9101-1948 ) then press 4 - or the New Zealand number (+64 09-308-4014) as an alternative - although the call center is actually in Suva, Fiji (South African agency Mindpearl) - as they can often see the inventory more reliably, and you can book.
NOTE: USA Canada travel on QR will earn EQ miles etc. in accordance with the fare class purchased.
Links:
Link to AA.com Qatar miles earning etc.
AA miles earning on QR changed 1 May 2016 (Link):
Minimum miles guarantee applies.
Checking QR award availability:
You can check QR availability on AA's site, BA's site, QF's site, www.awardnexus.com (which pulls from BA and/or QF), or the KVS tool. (A certain number of searches are free to FlyerTalk members at AwardNexus; click the "more signup options" link under the green Purchase button to sign up as a FlyerTalk member.)
When checking QR award availability, you have to check each segment individually. Both BA and QF can generate very misleading information if you try to check QR award availability all the way through [xxx-(DOH)-yyy] in one step. Be aware AA can only book 330 days out, even if you see availability farther out.
Awards on QR may not be visible to AA agents if a multi-segment itinerary is requested; broken into individual segments will generally reveal availability, however.
As well, AA Australia or New Zealand (actually MindPearl in Fiji) can often see and book AA awards on QR US-based ones might not be able to.
From danger: For AA awards, Economy is X, Business is U, First is Z. NOTE: Those with Z (First) awards may see "Z (Business Class)" shown on the QR website; this is a known glitch.
As well, QR sells intra gulf two class service as First and Economy, as AA does domestically. This can cause some issues with a Business flight including a Gulf "First" flight potentially incurring an F award redemption.
From hotelmotel: "Got my QR PNR from AA. Popped over to QR and selected seats." (AAdvantage award.)
Days of the week: To/from the USA, especially in business class, Qatar often only offers awards seats for Mon..Thu departures, not Fri..Sun departures. So makes sure you check different parts of the week, and not just always weekends (if you're not finding anything on weekends).
NOTE: At DOH / Hamad International Airport, lounges as follows:
Qatar Airways Al Safwa First Lounge (not a oneworld lounge): only accessible to those flying First Class on Qatar or oneworld airlines and QRPC Platniums flying in ticketed Business (not oneworld Emeralds flying other lower classes of service)
Qatar Airways Al Mourjan Business Lounge (not a oneworld lounge): only accessible to those flying Business Class on Qatar or oneworld (not oneworld Sapphire flying lower classes of service)
Oryx Lounge: Third party lounge.
Qatar Airways HIA First Class Lounge (oneworld lounge): First Class ticketed customers, Emerald members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Qatar Airways HIA Business Class Lounge (oneworld lounge): First and Business Class ticketed customers, Emerald and Sapphire members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Arrivals Lounges (not oneworld lounges): only accessible to those arriving in First or Business Class on Qatar Airways (not oneworld Sapphire flying other oneworld airlines or other classes of service)
See FT: QR Lounges at HIA
Selecting Qatar Airways Seats
If you want to assign a seat after booking an award, you should first try the Qatar website or app. If you experience issues, please try a partner site like Royal Jordanian, Malaysia Airlines, or Sri-Lankan. You can also reach out to the QR Twitter team to fix your record in order to be able to select seats on their own site.
- Sapphire+ status pax are temporarily allowed to use the Al Mourjan Business Lounge
- Only tickets issued on QR 157 stock are eligible for the Extending Our Commitment (EOC) rebooking policy
For further information on AA awards see:
HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion
and
AA oneworld and Other Airline Partner Award information, rules (2015 on)
N.B. Upgrades on QR book into fares not granted EQD/EQM by AA. If you're upgraded on QR, be prepared for pushback from some AA agents. You may have to submit a formal request with accompanying documentation reflecting you purchased an eligible fare class.
NOTE:AA has removed most EY and QR award access from aa.com due to a glitch booking these:
From One Mile at a Time (link)
Bottom Line
For the time being you’ll have to call American if you want to ticket AAdvantage awards on Etihad & Qatar that aren’t for travel to & from the US or Canada. It makes sense that American took these awards “offline,” and now it also makes sense why so many passengers have been having issues with checked bags on awards.
Bottom Line
For the time being you’ll have to call American if you want to ticket AAdvantage awards on Etihad & Qatar that aren’t for travel to & from the US or Canada. It makes sense that American took these awards “offline,” and now it also makes sense why so many passengers have been having issues with checked bags on awards.
NOTE: USA Canada travel on QR will earn EQ miles etc. in accordance with the fare class purchased.
Links:
Link to AA.com Qatar miles earning etc.
AA miles earning on QR changed 1 May 2016 (Link):
Minimum miles guarantee applies.
Checking QR award availability:
You can check QR availability on AA's site, BA's site, QF's site, www.awardnexus.com (which pulls from BA and/or QF), or the KVS tool. (A certain number of searches are free to FlyerTalk members at AwardNexus; click the "more signup options" link under the green Purchase button to sign up as a FlyerTalk member.)
When checking QR award availability, you have to check each segment individually. Both BA and QF can generate very misleading information if you try to check QR award availability all the way through [xxx-(DOH)-yyy] in one step. Be aware AA can only book 330 days out, even if you see availability farther out.
Awards on QR may not be visible to AA agents if a multi-segment itinerary is requested; broken into individual segments will generally reveal availability, however.
As well, AA Australia or New Zealand (actually MindPearl in Fiji) can often see and book AA awards on QR US-based ones might not be able to.
From danger: For AA awards, Economy is X, Business is U, First is Z. NOTE: Those with Z (First) awards may see "Z (Business Class)" shown on the QR website; this is a known glitch.
As well, QR sells intra gulf two class service as First and Economy, as AA does domestically. This can cause some issues with a Business flight including a Gulf "First" flight potentially incurring an F award redemption.
From hotelmotel: "Got my QR PNR from AA. Popped over to QR and selected seats." (AAdvantage award.)
Days of the week: To/from the USA, especially in business class, Qatar often only offers awards seats for Mon..Thu departures, not Fri..Sun departures. So makes sure you check different parts of the week, and not just always weekends (if you're not finding anything on weekends).
NOTE: At DOH / Hamad International Airport, lounges as follows:
Qatar Airways Al Safwa First Lounge (not a oneworld lounge): only accessible to those flying First Class on Qatar or oneworld airlines and QRPC Platniums flying in ticketed Business (not oneworld Emeralds flying other lower classes of service)
Qatar Airways Al Mourjan Business Lounge (not a oneworld lounge): only accessible to those flying Business Class on Qatar or oneworld (not oneworld Sapphire flying lower classes of service)
Oryx Lounge: Third party lounge.
Qatar Airways HIA First Class Lounge (oneworld lounge): First Class ticketed customers, Emerald members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Qatar Airways HIA Business Class Lounge (oneworld lounge): First and Business Class ticketed customers, Emerald and Sapphire members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Arrivals Lounges (not oneworld lounges): only accessible to those arriving in First or Business Class on Qatar Airways (not oneworld Sapphire flying other oneworld airlines or other classes of service)
See FT: QR Lounges at HIA
Selecting Qatar Airways Seats
If you want to assign a seat after booking an award, you should first try the Qatar website or app. If you experience issues, please try a partner site like Royal Jordanian, Malaysia Airlines, or Sri-Lankan. You can also reach out to the QR Twitter team to fix your record in order to be able to select seats on their own site.
Qatar Airways / QR: Redeem AA Miles for Award (master thd)
Feb 25, 2020, 10:24 pm
#1156
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,474
Good to know about this new rule as I wasn't aware of it. When did it go into effect? I haven't searched such awards on AA in awhile but I recall seeing quite a few options that were US-LHR-DOH/AUH-MLE with both QR and EY back when I was looking. I did a test search for next January and can see that no such routings are being offered anymore.
.
Mar 4, 2020, 11:31 am
#1158
Suspended
Join Date: Feb 2008
Posts: 836
QR Award Availability on AA Website?
Maybe I'm in the dark, but why am I seeing no QR Business Award Availability at all when I search on AA website? It used to be found easily (we just got done with a flight on QR in J).
What is going on? Any other way to find Availability (Using AA Miles).
Thanks!
What is going on? Any other way to find Availability (Using AA Miles).
Thanks!
Mar 4, 2020, 12:25 pm
#1159
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,380
It depends on your route and class. I had to delay an Australia/Africa trip by about a month and it's wrecking havoc with me putting the combined itinerary back together. QR removed all Business inventory from May through December on my route. Plenty of availability, flights near daily, if I finish the last QR segment prior May 1 2020. Then nothing for six months. Shows up again daily in January 2021.
Mar 4, 2020, 12:45 pm
#1160
Suspended
Join Date: Feb 2008
Posts: 836
It depends on your route and class. I had to delay an Australia/Africa trip by about a month and it's wrecking havoc with me putting the combined itinerary back together. QR removed all Business inventory from May through December on my route. Plenty of availability, flights near daily, if I finish the last QR segment prior May 1 2020. Then nothing for six months. Shows up again daily in January 2021.
Mar 4, 2020, 1:35 pm
#1161
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,380
I was going to ask about it on the forum but your post beat me to it. :-) Hopefully others have some insights.
Mar 7, 2020, 2:28 pm
#1162
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
[KVS Tool 9.7.1/Diamond - Awards/QF-OneWorld/AU]
Code:
LON London Metro UK = LHR LGW STN LTN LCY SEN QQS ZLS XQE QQP DOH Doha Hamad Intl QA [OTHH] WED 01 Apr 2020 | 1 Seat Carrier Flight From Depart To Arrive St Award Availability --------- ------ ---- -------- ---- -------- --- -- ------------------ QR 10 LHR 10:50 DOH 19:55 0 FS- CS+ WS/ YS- BA 123 LHR 19:55 DOH 04:40 +1 0 FS- CS- WS+ YS+ RJ 112 LHR 17:05 AMM 00:10 +1 0 FS- CS- WS/ YS+ -> RJ 650 AMM 00:55 +1 DOH 03:25 +1 0 FS- CS+ WS/ YS+ BA 396 LHR 12:45 BRU 15:00 0 FS- CS+ WS- YS- -> QR 194 BRU 16:50 DOH 00:05 +1 0 FS- CS+ WS/ YS- BA 308 LHR 10:55 CDG 13:15 0 FS- CS+ WS- YS+ -> QR 40 CDG 16:00 DOH 23:30 0 FS- CS+ WS/ YS+ BA 322 LHR 17:20 CDG 19:35 0 FS- CS+ WS- YS- -> QR 38 CDG 22:40 DOH 06:05 +1 0 FS- CS+ WS/ YS- BA 816 LHR 12:45 CPH 15:40 0 FS- CS+ WS- YS+ -> QR 160 CPH 16:55 DOH 23:59 0 FS- CS- WS/ YS+ BA 908 LHR 13:45 FRA 16:30 0 FS- CS+ WS- YS+ -> QR 68 FRA 17:35 DOH 00:40 +1 0 FS+ CS+ WS/ YS+ BA 952 LHR 12:40 MUC 15:35 0 FS- CS+ WS- YS- -> QR 58 MUC 16:55 DOH 23:35 0 FS- CS+ WS/ YS- BA 860 LHR 13:25 PRG 16:25 0 FS- CS+ WS- YS- -> QR 292 PRG 17:20 DOH 23:55 0 FS- CS+ WS/ YS- BA 714 LHR 12:10 ZRH 15:00 0 FS- CS+ WS- YS+ -> QR 96 ZRH 18:05 DOH 00:55 +1 0 FS- CS+ WS/ YS+
Mar 7, 2020, 4:10 pm
#1163
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Mar 7, 2020, 7:53 pm
#1164
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,576
Mar 8, 2020, 12:28 am
#1165
Join Date: Jan 2015
Posts: 83
Urgent: Qatar Airways ticket "On Request" using AA miles
I used AA miles to book Qatar airways flight on business class. I booked the ticket 1hr ago and the flight leaves in about 17hrs. The status shows "On Request" meaning the ticket hasn't been confirmed by Qatar yet. Is this going to be a problem? By when can I expect the ticket to get issued? For perspective, I had put that ticket on hold 7hrs back and I had gotten confirmation from AA that the ticket is on hold. But few hours later when I went to buy it, it was showing as cancelled. That's when I made a new reservation and paid the taxes/fees and now it is sitting in "On Request" status. Please advice.
Mar 24, 2020, 12:02 pm
#1168
Join Date: Dec 2015
Location: NYC
Programs: AA EXP, HH Diamond, IHG Spire AMB
Posts: 12
Any thoughts or luck rebooking Qatar flights booked via AA miles without redepositing to AA? E.g. we used AA miles for Q Suites U.S.-DOH-CPT May 2020, move that flight to October 2020 via Qatar given COVID19 and associated travel circumstances without dealing with the redeposit and painful search for Qsuites again.
Mar 24, 2020, 12:06 pm
#1169
Join Date: Sep 2009
Posts: 150
Any thoughts or luck rebooking Qatar flights booked via AA miles without redepositing to AA? E.g. we used AA miles for Q Suites U.S.-DOH-CPT May 2020, move that flight to October 2020 via Qatar given COVID19 and associated travel circumstances without dealing with the redeposit and painful search for Qsuites again.
Mar 24, 2020, 2:03 pm
#1170
Join Date: Dec 2015
Location: NYC
Programs: AA EXP, HH Diamond, IHG Spire AMB
Posts: 12
I did this exact thing last weekend. I had CVG - ORD - DOH - DEL booked in J via AA miles for 3/29. I found availability in October for the same route I needed, called AA, and they were able to change the flights without issue (took an overnight for everything to ticket as usual).