ARCHIVE: 2018 HELP DESK: MileSAAver / SAAver award questions, assistance
Jan 21, 2018, 9:34 pm
#16
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
Does anyone know the latest Exception Rule for Europe to South Pacific?
The old exception table says:
Europe to/from South Pacific can connect in Singapore or Bangkok only. Note: this may have been updated to include Bangkok, Doha, Hong Kong, Osaka, Singapore or Tokyo.
Can we now go thru DOH, HKG, and NRT?
Is there any exception rule for Europe to Africa?
The old exception table says:
Europe to/from South Pacific can connect in Singapore or Bangkok only. Note: this may have been updated to include Bangkok, Doha, Hong Kong, Osaka, Singapore or Tokyo.
Can we now go thru DOH, HKG, and NRT?
Is there any exception rule for Europe to Africa?
Jan 22, 2018, 7:16 am
#17
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,443
Does anyone know the latest Exception Rule for Europe to South Pacific?
The old exception table says:
Europe to/from South Pacific can connect in Singapore or Bangkok only. Note: this may have been updated to include Bangkok, Doha, Hong Kong, Osaka, Singapore or Tokyo.
Can we now go thru DOH, HKG, and NRT?
Is there any exception rule for Europe to Africa?
The old exception table says:
Europe to/from South Pacific can connect in Singapore or Bangkok only. Note: this may have been updated to include Bangkok, Doha, Hong Kong, Osaka, Singapore or Tokyo.
Can we now go thru DOH, HKG, and NRT?
Is there any exception rule for Europe to Africa?
No 3rd region exceptions for Europe to Africa that I'm aware of, unfortunately.
Jan 22, 2018, 7:16 am
#18
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,443
Does anyone know the latest Exception Rule for Europe to South Pacific?
The old exception table says:
Europe to/from South Pacific can connect in Singapore or Bangkok only. Note: this may have been updated to include Bangkok, Doha, Hong Kong, Osaka, Singapore or Tokyo.
Can we now go thru DOH, HKG, and NRT?
Is there any exception rule for Europe to Africa?
The old exception table says:
Europe to/from South Pacific can connect in Singapore or Bangkok only. Note: this may have been updated to include Bangkok, Doha, Hong Kong, Osaka, Singapore or Tokyo.
Can we now go thru DOH, HKG, and NRT?
Is there any exception rule for Europe to Africa?
No 3rd region exceptions for Europe to Africa that I'm aware of, unfortunately.
Jan 22, 2018, 10:55 am
#19
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
Europe to South Pacific can connect in DOH, DXB (QF to QF), or pretty much anywhere in Asia 1 or Asia 2. In addition to the 'usual' points of HKG, SIN, BKK, etc, I've seen routings via NRT, PVG, PEK, KUL, ICN, you name it. AA.com will show you these if you can find availability.
Bummer. AA chart is already more expensive than UA chart - last night when I checked randomly, there are plenty of SA availability on the long leg at 55K and the taxes are reasonable depending on departing and connecting airports. The lowest I saw was in $50ish.
Jan 22, 2018, 10:55 am
#20
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
Europe to South Pacific can connect in DOH, DXB (QF to QF), or pretty much anywhere in Asia 1 or Asia 2. In addition to the 'usual' points of HKG, SIN, BKK, etc, I've seen routings via NRT, PVG, PEK, KUL, ICN, you name it. AA.com will show you these if you can find availability.
Bummer. AA chart is already more expensive than UA chart - last night when I checked randomly, there are plenty of SA availability on the long leg at 55K and the taxes are reasonable depending on departing and connecting airports. The lowest I saw was in $50ish.
Jan 23, 2018, 2:33 pm
#21
Join Date: Mar 2012
Posts: 3,165
For award tickets (saver level awards), are routing changes that involve co-terminals possible?
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
Jan 23, 2018, 2:33 pm
#22
Join Date: Mar 2012
Posts: 3,165
For award tickets (saver level awards), are routing changes that involve co-terminals possible?
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
Jan 23, 2018, 3:47 pm
#23
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
For award tickets (saver level awards), are routing changes that involve co-terminals possible?
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
Jan 23, 2018, 3:47 pm
#24
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
For award tickets (saver level awards), are routing changes that involve co-terminals possible?
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
Jan 23, 2018, 4:03 pm
#25
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
For award tickets (saver level awards), are routing changes that involve co-terminals possible?
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
Keep in mind you would need to have ample time to make your way from LGA to JFK. Can be a stressful situation when things do not go as hoped for. (your YYZ flight delay, the traffic between LGA and JFK... etc etc)
Jan 23, 2018, 4:03 pm
#26
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
For award tickets (saver level awards), are routing changes that involve co-terminals possible?
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
For example, if I have YYZ-JFK-LAX, and want to change it to YYZ-LGA/JFK-LAX (the schedule for YYZ-LGA works better for me), is this change allowed, and if it is, am I expected to pay a change fee/change in miles?
Thank you -!
Keep in mind you would need to have ample time to make your way from LGA to JFK. Can be a stressful situation when things do not go as hoped for. (your YYZ flight delay, the traffic between LGA and JFK... etc etc)
Jan 23, 2018, 5:24 pm
#27
Join Date: Dec 2011
Programs: AA, BA
Posts: 16
Economy Milesaaver Help
I'm trying to fly from DFW to OGG on March 12 using Milesasaver points for four tickets. There are no Milesaaver flights (direct or connecting). When I search DFW to HNL, there is a flight from DFW to LAX that arrives at 12:27 pm. When I search SFO to OGG, there are available flights from SFO to LAX to OGG. The LAX to OGG leaves at 2:27 pm. I called American and asked if they could put the two flights together. Itinerary would be:
DFW to LAX AA 2404 (this is the first portion of the DFW to HNL flights)
LAX to OGG AA 205 (this is the second portion of the SFO to OGG flights)
The AAdvantage rep could not help me. Checked with his help desk and they couldn't either. Anyone have experience with this? Any advice? I know I can fly DFW to HNL then OGG, but I'm trying to get DFW to OGG without going through HNL (which is either extra miles or paid tickets). Thanks.
DFW to LAX AA 2404 (this is the first portion of the DFW to HNL flights)
LAX to OGG AA 205 (this is the second portion of the SFO to OGG flights)
The AAdvantage rep could not help me. Checked with his help desk and they couldn't either. Anyone have experience with this? Any advice? I know I can fly DFW to HNL then OGG, but I'm trying to get DFW to OGG without going through HNL (which is either extra miles or paid tickets). Thanks.
Jan 23, 2018, 5:24 pm
#28
Join Date: Dec 2011
Programs: AA, BA
Posts: 16
Economy Milesaaver Help
I'm trying to fly from DFW to OGG on March 12 using Milesasaver points for four tickets. There are no Milesaaver flights (direct or connecting). When I search DFW to HNL, there is a flight from DFW to LAX that arrives at 12:27 pm. When I search SFO to OGG, there are available flights from SFO to LAX to OGG. The LAX to OGG leaves at 2:27 pm. I called American and asked if they could put the two flights together. Itinerary would be:
DFW to LAX AA 2404 (this is the first portion of the DFW to HNL flights)
LAX to OGG AA 205 (this is the second portion of the SFO to OGG flights)
The AAdvantage rep could not help me. Checked with his help desk and they couldn't either. Anyone have experience with this? Any advice? I know I can fly DFW to HNL then OGG, but I'm trying to get DFW to OGG without going through HNL (which is either extra miles or paid tickets). Thanks.
DFW to LAX AA 2404 (this is the first portion of the DFW to HNL flights)
LAX to OGG AA 205 (this is the second portion of the SFO to OGG flights)
The AAdvantage rep could not help me. Checked with his help desk and they couldn't either. Anyone have experience with this? Any advice? I know I can fly DFW to HNL then OGG, but I'm trying to get DFW to OGG without going through HNL (which is either extra miles or paid tickets). Thanks.
Jan 23, 2018, 5:37 pm
#29
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,536
I'm trying to fly from DFW to OGG on March 12 using Milesasaver points for four tickets. There are no Milesaaver flights (direct or connecting). When I search DFW to HNL, there is a flight from DFW to LAX that arrives at 12:27 pm. When I search SFO to OGG, there are available flights from SFO to LAX to OGG. The LAX to OGG leaves at 2:27 pm. I called American and asked if they could put the two flights together. Itinerary would be:
DFW to LAX AA 2404 (this is the first portion of the DFW to HNL flights)
LAX to OGG AA 205 (this is the second portion of the SFO to OGG flights)
The AAdvantage rep could not help me. Checked with his help desk and they couldn't either. Anyone have experience with this? Any advice? I know I can fly DFW to HNL then OGG, but I'm trying to get DFW to OGG without going through HNL (which is either extra miles or paid tickets). Thanks.
DFW to LAX AA 2404 (this is the first portion of the DFW to HNL flights)
LAX to OGG AA 205 (this is the second portion of the SFO to OGG flights)
The AAdvantage rep could not help me. Checked with his help desk and they couldn't either. Anyone have experience with this? Any advice? I know I can fly DFW to HNL then OGG, but I'm trying to get DFW to OGG without going through HNL (which is either extra miles or paid tickets). Thanks.
Keep in mind that AA now permits up to 18 hours to connect between the Mainland and Hawaii on an all-AA itinerary, but aa.com might not show such connections even if they are available. Search for segments individually, and if you find anything suitable, put them on hold; then call AA and ask the agent to re-price the held itinerary as a single award, reminding the agent of the special 18-hour connection rule.
Jan 23, 2018, 5:37 pm
#30
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,536
I'm trying to fly from DFW to OGG on March 12 using Milesasaver points for four tickets. There are no Milesaaver flights (direct or connecting). When I search DFW to HNL, there is a flight from DFW to LAX that arrives at 12:27 pm. When I search SFO to OGG, there are available flights from SFO to LAX to OGG. The LAX to OGG leaves at 2:27 pm. I called American and asked if they could put the two flights together. Itinerary would be:
DFW to LAX AA 2404 (this is the first portion of the DFW to HNL flights)
LAX to OGG AA 205 (this is the second portion of the SFO to OGG flights)
The AAdvantage rep could not help me. Checked with his help desk and they couldn't either. Anyone have experience with this? Any advice? I know I can fly DFW to HNL then OGG, but I'm trying to get DFW to OGG without going through HNL (which is either extra miles or paid tickets). Thanks.
DFW to LAX AA 2404 (this is the first portion of the DFW to HNL flights)
LAX to OGG AA 205 (this is the second portion of the SFO to OGG flights)
The AAdvantage rep could not help me. Checked with his help desk and they couldn't either. Anyone have experience with this? Any advice? I know I can fly DFW to HNL then OGG, but I'm trying to get DFW to OGG without going through HNL (which is either extra miles or paid tickets). Thanks.
Keep in mind that AA now permits up to 18 hours to connect between the Mainland and Hawaii on an all-AA itinerary, but aa.com might not show such connections even if they are available. Search for segments individually, and if you find anything suitable, put them on hold; then call AA and ask the agent to re-price the held itinerary as a single award, reminding the agent of the special 18-hour connection rule.