Aug 12, 2015, 10:04 am
Last edit by: Prospero
HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion
NOTE: for more detailed fare rules, see AA oneworld & Other Airline Partner Award information, rules (master thd)
Two award search systems — TWA884
There are two search systems,legacy and new. The new one shows award availability which does not appear when searching with the old system.
See:
New Award Booking / Search / Calendar on aa.com 2019 — link (FT thread)
The Insider Trick to Getting More American Airlines Saver Award Availability
NOTE: “Married segment” issues exist, wherein AA may make a IAH-DFW-XXX award available, but not DFW-XXX; or STL-PHL-LHR, but PHL-LHR may not be available in conjunction with ORD- and others. See
More award availability restricted by married segments / connections
Award hold period: Awards can generally be held for five days; five day extensions require continued availability of your flights and generating a new award booking and five day hold.
NOTE: Holding two simultaneous awards is likely to fall afoul of AA’s “impossible bookings” algorithms, resulting in cancellation of at least one award.
Though AA can start releasing awards 331 days from the desired flight date (even though some other airlines might make award seats available to their members 355 days out), it’s very likely award seats may be released a few days after that. If seats aren’t sold and Revenue Management algorithms signify slow sales, more seats might be released going forward.
Within 14 days the hold period changes from 5 days to 1 day. And AA has periodically played the game in the past whereby within certain timeframes, usually 7 or 14 days before, they eliminate all sAAver space. Completely route specific. — JJeffrey
NOTE: Rather than release SAAver Awards at 330 days out, AA generally delays 48 hours after the 330 day time period has begun, at or about midnight Central time.
Also see:
aa.com Basic (front page) vs Advanced Award Search Results
Phantom / false AA award availability with AA partners (consolidated)
oneworld and Other Airline (Partner) Awards info, rules 2014 on
Help with British Airways / BA surcharge / YQ (AA award on BA, consolidated) (Awards using BA incur significant "YQ" surcharges.)
UK APD / Air Passenger Duty charged for UK departures[/quote] (Flights originating in the UK other than INV or BFS - or connections 24:00 or over - incur UK Air Passenger Duty excise taxes.)
MileSAAver / SAAver award reduction / scarcity >= Aug 2011 onward (consolidated)
Older posts from 2019 have been archived to this archive thread.
Older posts from 2018 have been archived to this archive thread.
Older posts from 2017 have been archived to: this archive thread
Older posts from 2016 have been archived to: this archive thread
Older posts through 2015 have been archived to: this archive thread
From JJeffrey:
NOTE: Now and post Covid-19 may be different in some flight and seat availability.
Some of you might have found your thread merged into this "consolidated" thread. If your desire is to become thoroughly familiar with the knowledge that has been accumulated about the process for acquiring MileSAAver awards feel free to read this entire thread. If you only want the assistance from those who have the knowledge your request has been merged at the end. Feel free to wait for a forthcoming answer.
If you have reached this thread by using the search process you have the same choices as above. Read the thread and become knowledgeable or post at the end and wait for a forthcoming answer.
thanks
~magic111, Moderator
If you have reached this thread by using the search process you have the same choices as above. Read the thread and become knowledgeable or post at the end and wait for a forthcoming answer.
thanks
~magic111, Moderator
Two award search systems — TWA884
There are two search systems,
See:
New Award Booking / Search / Calendar on aa.com 2019 — link (FT thread)
The Insider Trick to Getting More American Airlines Saver Award Availability
***
If you want to make sure that you’re seeing results from both award searching systems, you’ll want to perform an award search starting on each of these:
If you want to make sure that you’re seeing results from both award searching systems, you’ll want to perform an award search starting on each of these:
More award availability restricted by married segments / connections
Award hold period: Awards can generally be held for five days; five day extensions require continued availability of your flights and generating a new award booking and five day hold.
NOTE: Holding two simultaneous awards is likely to fall afoul of AA’s “impossible bookings” algorithms, resulting in cancellation of at least one award.
Though AA can start releasing awards 331 days from the desired flight date (even though some other airlines might make award seats available to their members 355 days out), it’s very likely award seats may be released a few days after that. If seats aren’t sold and Revenue Management algorithms signify slow sales, more seats might be released going forward.
Within 14 days the hold period changes from 5 days to 1 day. And AA has periodically played the game in the past whereby within certain timeframes, usually 7 or 14 days before, they eliminate all sAAver space. Completely route specific. — JJeffrey
="3"%Airlines that can be booked for award travel on aa.com
oneworld alliance airline partners
other airline partners
All others must be requested by telephone; see Note below.
NOTE: To search for partner awards, go to advanced search from the awards search or home page and select all airlines.
oneworld alliance airline partners
- AA - American Airlines
- AS - Alaska Airlines
- BA - British Airways (awards incur significant YQ surcharge
- AY - Finnair
- IB - Iberia
- JL - Japan Airlines
- AT - Royal Air Maroc
- QF - Qantas
- QR - Qatar Airways
- RJ - Royal Jordanian Airlines (joining 31 Mar 2020)
- S7 - S7 Airlines
- UL - Sri Lankan Airlines
other airline partners
- 9K - Cape Air (but only certain cities)
- TN - Air Tahiti Nui
- EY - Etihad
- HA - Hawaiian Airlines (only certain routes
All others must be requested by telephone; see Note below.
NOTE: To search for partner awards, go to advanced search from the awards search or home page and select all airlines.
Full list of oneworld airline partners (and their affiliates)
When using other airline web sites or tools to search for award availability, it’s best to do so by segment rather than by trip. E. g. BA may show availability SAN-LHR and LHR-AMS, but not SAN-AMS. And in some instances (EY, FJ, etc.) AA US may not see availability that AA Australia or New Zealand might see.
Full list of additional airline partners offering award redemptions
- AA - American Airlines
- AS - Alaska Airlines
- AT - Royal Air Maroc (as of 31 Mar 2020)
- AY - Finnair (Flybe)
- BA - British Airways (Cityflyer, Comair, OpenSkies, Sun-Air of Scandinavia)
- CX - Cathay Pacific
- FJ - Fiji Airways (oneworld Connect partner only)
- IB - Iberia (Air Nostrum, Iberia Express)
- JL - Japan Airlines (JAL Express, J-Air, Japan Transocean Air)
- MH - Malaysia Airlines
- QF - Qantas Airways (QantasLink, Jetconnect)
- QR - Qatar Airways
- RJ - Royal Jordanian Airlines
- S7 - S7 Airlines (Globus) (excludes Siberia / far eastern Russia awards)
- UL - SriLankan Airlines
- When you do call, you might want to search for award space on the flights you want and tell the agent about those flights; sometimes AA agents won't find award seats unless they search by segment.
When using other airline web sites or tools to search for award availability, it’s best to do so by segment rather than by trip. E. g. BA may show availability SAN-LHR and LHR-AMS, but not SAN-AMS. And in some instances (EY, FJ, etc.) AA US may not see availability that AA Australia or New Zealand might see.
Full list of additional airline partners offering award redemptions
- 9K - Cape Air
- CZ - China Southern Airlines
- EY - Etihad Airways
- FJ - Fiji Airways (oneworld Connect member)
- HA - Hawaiian Airlines
- TN - Air Tahiti Nui
NOTE: Ticketing
Effective February 16, 2015, a Reservations Ticketing Service Charge of $30.00 for domestic itineraries and $40.00 for international itineraries will be applied by AA Reservations when ticketing award reservations that can be booked on aa.com. The charge is waived for award reservations that cannot be booked on aa.com including reduced mileage awards, and for Executive Platinums. N.B. Executive Platinums booking award for non-EP will pay the service charges.
Code:
oneworld Partners Award Fare Codes First-Business-Economy -------------------------------------------------------- AA - American Airlines Z U T -------------------------------------------------------- AS - Alaska Airlines A W -------------------------------------------------------- AY – Finnair U X -------------------------------------------------------- BA – British Airways Z U X -------------------------------------------------------- CX – Cathay Pacific Z U T KA - DragonAir -------------------------------------------------------- IB – Iberia U X -------------------------------------------------------- JL – Japan Airlines (Intl) Z U T JL – Japan Airlines (Dom) Z D S -------------------------------------------------------- AT - Royal Air Maroc -------------------------------------------------------- MH - Malaysia Airlines P U X -------------------------------------------------------- QF - QANTAS Airways P U X -------------------------------------------------------- QR - Qatar Airways Z U X -------------------------------------------------------- RJ – Royal Jordanian U X -------------------------------------------------------- S7 – S7 Airlines U E -------------------------------------------------------- UL - SriLankan Airlines -------------------------------------------------------- Other Partners First Business Economy -------------------------------------------------------- CZ– China Southern Airways (unknown) -------------------------------------------------------- FJ – Fiji Airways U X -------------------------------------------------------- TN – Air Tahiti Nui F for Business U for Economy -------------------------------------------------------- LY – El Al Israel P X E -------------------------------------------------------- EY - Etihad O I N -------------------------------------------------------- HA – Hawaiian Airlines D T --------------------------------------------------------
Other rules that may affect your awards="3"%:
Award Rules
American Airlines Awards are valid for travel on flights that are marketed and operated by AA (no codeshares). These awards can be booked online at AA.com.
oneworld and Other Airline awards are valid for travel on AA and any of its partner airlines, and can include travel on multiple partners. Some of these awards must be booked over the phone, and will not incur a Ticketing Service Charge (waived for EXPs in any case) if they cannot be booked online.
Up to four one-way awards can be booked on a single PNR. Codeshares are not bookable as Awards.
MPM or Maximum Permitted Miles: A Fare or award may not exceed the most direct routing by more than 25% (unless the fare routing includes a ticketed point deduction (essentially a miles allowance that extends MPM). See MPM / Maximum Permitted Mileage & Ticketed Point Deductions (merged threads).
Stopovers and Connections:
Stopovers are no longer allowed on AA awards. Stopovers will require multiple awards.
Connections are limited to two connections / three flight segments for domestic awards, and three connections / four flight segments for international awards as of Aug 2017. Link
Domestic Connections must be under 4 hours for domestic flights (except Hawaii), with some exceptions: "LIFO" (Last In - First Out connections are generally allowed.
Hawaii itinerary: Effective on 14 Jul 2014 on an all-AA-metal award itinerary, you now have up to 18 hours to connect when traveling to/from Hawaii. NOTE: Hawaii interisland connections must be separate awards and can not be included as part of a mainland-island award.
International Connections must generally not exceed 23:59 hours. Some leeway has occasionally been granted when connecting flights are not daily. If the itinerary includes an international flight, the rules for international connections apply. Link to these courtesy of JonNYC.
If there is a non-stop flight that departs after the 4h / 23h59m windows and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight. It may be difficult getting some agents to book this.
"Most Significant Carrier" rule: To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.
Constructed fares: Another rule disallows awards where the fare must be constructed (also referred to as "YY"): Using a partner, the trip will require two awards if the governing carrier (e,g. airline operating on the major route, such as transpacific carrier) doesn't publish a through fare that includes the award's proposed origin and destination that allows the carriers proposed.
See this thread about examples using TN.
Married Segment Logic - a prospective trip may be available when searching segment by segment, yet not be bookable through from origin to destination. When selling seats for through flights and the desired inventory is not available, you cannot opt to sell the flight point-to-point. If sold point-to-point, the error response MULTIPLE SEGMENTS FOR SAME FLIGHT - SELL AS ONE SEGMENT will be received, indicating this booking is not allowed. Overriding the error check by ending the PNR twice is not acceptable.
See Award with available segments not bookable? (Married Segment issues)
Award Rules
American Airlines Awards are valid for travel on flights that are marketed and operated by AA (no codeshares). These awards can be booked online at AA.com.
oneworld and Other Airline awards are valid for travel on AA and any of its partner airlines, and can include travel on multiple partners. Some of these awards must be booked over the phone, and will not incur a Ticketing Service Charge (waived for EXPs in any case) if they cannot be booked online.
Up to four one-way awards can be booked on a single PNR. Codeshares are not bookable as Awards.
MPM or Maximum Permitted Miles: A Fare or award may not exceed the most direct routing by more than 25% (unless the fare routing includes a ticketed point deduction (essentially a miles allowance that extends MPM). See MPM / Maximum Permitted Mileage & Ticketed Point Deductions (merged threads).
Stopovers and Connections:
Stopovers are no longer allowed on AA awards. Stopovers will require multiple awards.
Connections are limited to two connections / three flight segments for domestic awards, and three connections / four flight segments for international awards as of Aug 2017. Link
Domestic Connections must be under 4 hours for domestic flights (except Hawaii), with some exceptions: "LIFO" (Last In - First Out connections are generally allowed.
Hawaii itinerary: Effective on 14 Jul 2014 on an all-AA-metal award itinerary, you now have up to 18 hours to connect when traveling to/from Hawaii. NOTE: Hawaii interisland connections must be separate awards and can not be included as part of a mainland-island award.
International Connections must generally not exceed 23:59 hours. Some leeway has occasionally been granted when connecting flights are not daily. If the itinerary includes an international flight, the rules for international connections apply. Link to these courtesy of JonNYC.
If there is a non-stop flight that departs after the 4h / 23h59m windows and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight. It may be difficult getting some agents to book this.
"Most Significant Carrier" rule: To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.
Constructed fares: Another rule disallows awards where the fare must be constructed (also referred to as "YY"): Using a partner, the trip will require two awards if the governing carrier (e,g. airline operating on the major route, such as transpacific carrier) doesn't publish a through fare that includes the award's proposed origin and destination that allows the carriers proposed.
See this thread about examples using TN.
Married Segment Logic - a prospective trip may be available when searching segment by segment, yet not be bookable through from origin to destination. When selling seats for through flights and the desired inventory is not available, you cannot opt to sell the flight point-to-point. If sold point-to-point, the error response MULTIPLE SEGMENTS FOR SAME FLIGHT - SELL AS ONE SEGMENT will be received, indicating this booking is not allowed. Overriding the error check by ending the PNR twice is not acceptable.
See Award with available segments not bookable? (Married Segment issues)
Resources
Some airlines or areas have different, extra or special characteristics for securing awards. See
aa.com Basic (front page) vs Advanced Award Search Results (abbreviated results for front page search vs. Advanced award search)
AAdvantage awards to / from Australia, New Zealand link
AAdvantage awards to the Galápagos Islands, Ecuador link
AAdvantage awards on Air Tahiti Nui link
AAdvantage awards using British Airways incurring (avoiding) high fees link
AAdvantage award on Cathay Pacific (and Cathay Dragon) link
AAdvantage awards using Etihad Airways link
AAdvantage awards using Fiji Airways link
AAdvantage awards using Japan Airlines link
AAdvantage awards using Qantas Airways link
AAdvantage awards on S7 (Siberian) Airlines link
aa.com Basic (front page) vs Advanced Award Search Results (abbreviated results for front page search vs. Advanced award search)
AAdvantage awards to / from Australia, New Zealand link
AAdvantage awards to the Galápagos Islands, Ecuador link
AAdvantage awards on Air Tahiti Nui link
AAdvantage awards using British Airways incurring (avoiding) high fees link
AAdvantage award on Cathay Pacific (and Cathay Dragon) link
AAdvantage awards using Etihad Airways link
AAdvantage awards using Fiji Airways link
AAdvantage awards using Japan Airlines link
AAdvantage awards using Qantas Airways link
AAdvantage awards on S7 (Siberian) Airlines link
Awards assistance tools: Use at your own risk; may not be up to date. These are not recommendations.
- Check this oneworld interactive map and timetable by Innosked to see potential routes.
- British Airways Executive Club: You can sign up for British Airways Executive Club, Japan Airlines JAL Mileage Bank or Qantas Frequent Flyer to use their sites to find awards (look for the lowest level awards) you can't see on aa.com. BA in particular is prone to show "phantom" availability.
- See this article by the Points Guy on BA and Qantas for award searching.
- See this article to new online tool from Japan Airlines by Australian Frequent Flyer
- Award booking services - list and reviews (FT thread)
- Award Nexus: It's easy to do your experiments for some free browsing (click "more signup options" under the green Purchase button to sign up with your FlyerTalk login info). You might want to run each segment rather than origin to destination. Or use this link to use with your FT login: https://awardnexus.com/user/login?url=%2F.
...Award Nexus is free (up to a point) for FlyerTalk users. Click "more signup options" under the green Purchase button to sign up for free as a FlyerTalk member.
“What I like about Award Nexus is it has a much nicer user interface than BA and lets you choose whether to search through BA and/or QF, and as you can see each of those may give somewhat different results.”
The "cost" to do all these searches once was a total of 12 points, and you get 200 points free when you signup, and then every 90 days you can reload 100 more points for free (once you're below 10 points). So that gives an idea of how many searches could do free... - AwardAce: Compare Award Redemptions Across Airlines In Seconds
- AwardHacker: "a tool we build to tell you how to travel with the least miles"
- Award Nexus: which can search availability but can't determine cost, with FT member free limited use
- Economical Excursionist's Tools: compare Frequent Flyer Mile Redemptions
- ExpertFlyer is a common tool used on FT. There is a $99.99 annual fee, monthly fee and five day trial
- Great Circle Mapper is useful for calculating distance and MPM (Maximum Permitted Mileage)
- You can try PEX+ (currently in beta), which will even tell you how many miles you'll need, though it draws data from aa.com and S7 so it can't reveal awards that can not be seen on those sites.
- Travel Codex Award Maximiser commercial blog
aa.com Basic (front page) vs Advanced Award Search Results
Phantom / false AA award availability with AA partners (consolidated)
oneworld and Other Airline (Partner) Awards info, rules 2014 on
Help with British Airways / BA surcharge / YQ (AA award on BA, consolidated) (Awards using BA incur significant "YQ" surcharges.)
UK APD / Air Passenger Duty charged for UK departures[/quote] (Flights originating in the UK other than INV or BFS - or connections 24:00 or over - incur UK Air Passenger Duty excise taxes.)
MileSAAver / SAAver award reduction / scarcity >= Aug 2011 onward (consolidated)
Older posts from 2019 have been archived to this archive thread.
Older posts from 2018 have been archived to this archive thread.
Older posts from 2017 have been archived to: this archive thread
Older posts from 2016 have been archived to: this archive thread
Older posts through 2015 have been archived to: this archive thread
From JJeffrey:
NOTE: Now and post Covid-19 may be different in some flight and seat availability.
- HELP DESK: MileSAAver / SAAver award questions, assistance
- AA oneworld & Other Airline Partner Award information, rules (master thd)
- BA IB----> Help avoid YQ Surcharge: AA award on BA / British (& Iberia) (master thread)
- CX---> AA Award: Cathay Pacific / CX, KA availability, etc. (master thd)
- EY----> Booking AA Award travel on Etihad / EY (master thread July 2017 onwards)
- QR---> QR / Qatar Airways oneworld Partner: Earn and Redeem AA Miles
HELP DESK: MileSAAver / SAAver award questions, assistance
Aug 13, 2020, 12:48 pm
#76
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,452
Add a segment to a web-special award?
I have a LHR-LAX-SFO award on hold with the LHR-LAX segment in F. It is a web-special pricing at 77K mi and ~$330 in fees. I actually want to depart from ZAG and there is plenty of ZAG-LHR availability in U on BA. However, when I search ZAG-SFO it does not display any option to book F, just J. Is it possible to get an AAgent to add the ZAG-LHR segment manually, or this not allowed for web-specials?
Aug 13, 2020, 6:11 pm
#77
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
I have a LHR-LAX-SFO award on hold with the LHR-LAX segment in F. It is a web-special pricing at 77K mi and ~$330 in fees. I actually want to depart from ZAG and there is plenty of ZAG-LHR availability in U on BA. However, when I search ZAG-SFO it does not display any option to book F, just J. Is it possible to get an AAgent to add the ZAG-LHR segment manually, or this not allowed for web-specials?
Aug 19, 2020, 7:41 pm
#78
Join Date: Aug 2020
Posts: 1
Apologies in advance if this is the incorrect thread. As someone who often books award travel at the last minute, I came across a disturbing trend in sAAver availability in the past week or so. It appears that all flights originating at an LUS hub (PHL, PHX, CLT) now require 7 day advance purchase to book a sAAver award. (source: AA award map) For flights within 7 days, domestic awards start at 16,000 miles for a web special. Could this be a sign of things to come? I remember when UA removed close in booking fees, they raised mileage required across the board on all close in award bookings.
Aug 27, 2020, 8:19 am
#79
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Apologies in advance if this is the incorrect thread. As someone who often books award travel at the last minute, I came across a disturbing trend in sAAver availability in the past week or so. It appears that all flights originating at an LUS hub (PHL, PHX, CLT) now require 7 day advance purchase to book a sAAver award. (source: AA award map) For flights within 7 days, domestic awards start at 16,000 miles for a web special. Could this be a sign of things to come? I remember when UA removed close in booking fees, they raised mileage required across the board on all close in award bookings.
Aug 27, 2020, 12:57 pm
#80
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,497
I'm running into a similar problem with sAAver space not displaying on the new award search tool which I absolutely hate. The old one was far better and if I do a multi-city I can still get the sAAver inventory to appear, I just can't get it to actually work on the one I can book it with.
Aug 27, 2020, 1:10 pm
#81
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
I was forwarded on to AA tech support then to describe the situation. The tech support AAgent then had me walk her through the steps I was taking and indeed was able to see that I could not reproduce the same flight at the same flight at all using the new award booking tool and tried to tell me that it was only available as a multi-city and could not be booked as a one way. Knowing that to be false information I explained that multi-cities are just one ways priced individually (at least with regards to domestic tickets) and furthermore reminded her that the original reservations AAgent was able to see the inventory as a one way on their end as well. She spoke to what I would guess was her supervisor or someone else internally for about 15 minutes and when she came back was eventually able to put it on hold for me, but not before telling me the hold would be only two hours. Again, I said it should be 24 hours and she said she would try something else and eventually it let her put it on the correct 24 hour hold.
So nearly an hour of my day wasted because the website just wasn't working correctly. Also, both AAgents I spoke to were very helpful and were able to solve the issue, but it amazes me how little knowledge some AA employees have of their own policies/procedures/how tickets are constructed, etc.
Aug 27, 2020, 4:44 pm
#82
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,497
The American Airlines Reservations Ticketing Service Charge will be waived for all members redeeming miles for awards that cannot be booked on aa.com
Nov 11, 2020, 4:39 pm
#83
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
AA Awards not bookable through Partner Airlines (OW)?
Sorry if this is posted elsewhere...
It appears AA Awards aren't bookable through a number of OW/JV partner airlines atm.
Qantas Frequent Flyer say this is a known issue and AA Awards can be seen in their system but can't be ticketed either online or through their call center.
I've just tried to book other AA Awards online with BA Avios and have got an error saying they can't be booked too.
All itineraries involve an AA domestic flight and either an AA or BA transcon flight, in December.
Not sure about BA, but this has been a known issue to Qantas for at least a week now. Is this a technical issue or could AA be restricting partner award bookings?
It appears AA Awards aren't bookable through a number of OW/JV partner airlines atm.
Qantas Frequent Flyer say this is a known issue and AA Awards can be seen in their system but can't be ticketed either online or through their call center.
I've just tried to book other AA Awards online with BA Avios and have got an error saying they can't be booked too.
All itineraries involve an AA domestic flight and either an AA or BA transcon flight, in December.
Not sure about BA, but this has been a known issue to Qantas for at least a week now. Is this a technical issue or could AA be restricting partner award bookings?
Nov 11, 2020, 7:01 pm
#84
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Your terminology is a little off ... what you are saying is that partner can not see AA space. The way I read it is that you couldn’t book an AA AAdvantage award on another site — which you cant claim an AAdvantge award on another site. You can only claim through AA. And would be the basis of this Forum.
Anyways, doing some random checking with my QF account and my BA account — I do see space so at lest the display is working.
What route and date are u looking at? It could very well be that there isn’t any award space available.
keep in mind that since AA has moved to more web specials that book in to Y or J or F, they haven’t had the need to put in regular award space which is what is needed by partners.
Anyways, doing some random checking with my QF account and my BA account — I do see space so at lest the display is working.
What route and date are u looking at? It could very well be that there isn’t any award space available.
keep in mind that since AA has moved to more web specials that book in to Y or J or F, they haven’t had the need to put in regular award space which is what is needed by partners.
Sorry if this is posted elsewhere...
It appears AA Awards aren't bookable through a number of OW/JV partner airlines atm.
Qantas Frequent Flyer say this is a known issue and AA Awards can be seen in their system but can't be ticketed either online or through their call center.
I've just tried to book other AA Awards online with BA Avios and have got an error saying they can't be booked too.
All itineraries involve an AA domestic flight and either an AA or BA transcon flight, in December.
Not sure about BA, but this has been a known issue to Qantas for at least a week now. Is this a technical issue or could AA be restricting partner award bookings?
It appears AA Awards aren't bookable through a number of OW/JV partner airlines atm.
Qantas Frequent Flyer say this is a known issue and AA Awards can be seen in their system but can't be ticketed either online or through their call center.
I've just tried to book other AA Awards online with BA Avios and have got an error saying they can't be booked too.
All itineraries involve an AA domestic flight and either an AA or BA transcon flight, in December.
Not sure about BA, but this has been a known issue to Qantas for at least a week now. Is this a technical issue or could AA be restricting partner award bookings?
Nov 11, 2020, 8:12 pm
#85
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,572
It has been reported that , for example, Qantas is unable to book award travel on AA - Space appears to be available but unable to be confirmed and ticketed
Awards on AA would be a better description than AA Awards and perhaps be better in forum for airline who is issueing the award
Awards on AA would be a better description than AA Awards and perhaps be better in forum for airline who is issueing the award
Dec 28, 2020, 11:46 am
#86
Join Date: Mar 2011
Posts: 4
Milage Saver flights
Dose anyone know of any American airlines Milage Saver flights from US to Argentina for next June - July
American found another option for them and in my opinon custormer. Beware
LIMITED TIME OFFER WEB SPECIAL - BUSINESS Award WOW more miles and restrictions.
American found another option for them and in my opinon custormer. Beware
LIMITED TIME OFFER WEB SPECIAL - BUSINESS Award WOW more miles and restrictions.
Dec 31, 2020, 6:49 pm
#88
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
Yea.. You're just going to have to play around with your specific details for the flights desired. I randomly selected dates in June and July for a week's stay and I see "wed specials". Abet, the difference isn't significant between standard fares during my searches... But it's better than nothing.
Good Luck!!
Jan 2, 2021, 1:04 pm
#89
Join Date: Jun 2015
Posts: 20
Does anyone know what is the current policy for AA award tickets wrt to cancellation/redeposit fee and change fee?
For example United has a nice table here, although it's hard to find: https://www.united.com/ual/en/us/fly...ticketing.html
I can't find American's table. Specifically interested in booking NRT-SEA-NRT roundtrip on award ticket on partner airline. Trying to figure out what the change and cancellation/redeposit fees are.
All I can find is this:
https://www.aa.com/i18n/aadvantage-p...changingawards
If your travel plans change and you no longer wish to travel, you can cancel your trip anytime on aa.com. We will reinstate your miles and refund any taxes and fees up to 1 year after the ticket issue date as long as you cancel your ticket before the first flight departs. There is no fee to reinstate your miles. If you cancel your trip on aa.com, your miles will be reinstated and your refund will be requested automatically in many cases.
But where's the fine print? What's the gotchas? Are there fees for international travel? Must it be economy class? Must it originate in the US? Will it work on partner award tickets? How is America going to screw us over?
For example United has a nice table here, although it's hard to find: https://www.united.com/ual/en/us/fly...ticketing.html
I can't find American's table. Specifically interested in booking NRT-SEA-NRT roundtrip on award ticket on partner airline. Trying to figure out what the change and cancellation/redeposit fees are.
All I can find is this:
https://www.aa.com/i18n/aadvantage-p...changingawards
If your travel plans change and you no longer wish to travel, you can cancel your trip anytime on aa.com. We will reinstate your miles and refund any taxes and fees up to 1 year after the ticket issue date as long as you cancel your ticket before the first flight departs. There is no fee to reinstate your miles. If you cancel your trip on aa.com, your miles will be reinstated and your refund will be requested automatically in many cases.
But where's the fine print? What's the gotchas? Are there fees for international travel? Must it be economy class? Must it originate in the US? Will it work on partner award tickets? How is America going to screw us over?
Jan 10, 2021, 2:49 pm
#90
Join Date: Dec 2002
Location: PDX
Programs: AS MVP, HH Diamond
Posts: 2,561
booked award ticket to CDG, did I do it correctly?
just booked 4 one way biz west coast - ORD-LHR-(BA)-CDG. Paid 55k and $23 per one way ticket. The one stops through DFW were not available for a reasonable price. Also I thought there was a rule about paying a surcharge on biz if flying to the Uk, and some of the flights did cost $750 in fees, but this one didn’t.
Anyway, just making sure there is not something wrong with my reservation. it sort of seems too good to be true to find 4 biz class tickets on the exact dates I wanted for 55k each, but I really haven’t ever booked biz to Europe on AA before.
since there is no change fee i suppose I can keep looking and if one stops show up I can change my flights later.
Anyway, just making sure there is not something wrong with my reservation. it sort of seems too good to be true to find 4 biz class tickets on the exact dates I wanted for 55k each, but I really haven’t ever booked biz to Europe on AA before.
since there is no change fee i suppose I can keep looking and if one stops show up I can change my flights later.