ARCHIVE: All About AA Flagship Check-In at JFK, LAX, MIA, ORD (master thread)
Oct 28, 2017, 12:53 pm
#121
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Moderator note: see https://www.flyertalk.com/forum/amer...a-ord-rev.html (link) for the current thread.
I've had horrible luck at JFK getting into Flagship Checkin, but in ORD earlier this week I had no problem on a domestic flight as a LATAM Emerald. Funny how they can get the training right at one station but not another...
Last edited by JDiver; May 15, 2021 at 5:12 pm Reason: Add moderator note
Oct 29, 2017, 8:58 am
#122
Join Date: May 2009
Location: LGA, JFK
Posts: 1,018
According to the AA website, there is no provision for passengers departing JFK in F on a CX flight to use Flagship Check-In at JFK.
Is this an omission, or intentional?
- Under "Qualifying first class", it says you must be flying "on American"
- Under "Qualifying AAdvantage Executive Platinum" it says "operated by American"
- Under "ConciergeKey" it says "operated by American"
- Under "oneworld Emerald" it says "operated by American"
Is this an omission, or intentional?
That's correct, it's not officially listed.
The current thinking is that since AA has made an official arrangement to provide flagship dining access to CX F pax, that flagship first check-in might be sort of included as well. But definitely not officially/published to my knowledge and I know of a 2 very recent cases where someone flying CX F was refused flagship first check-in. (Then again, they've had that problem (confusion over qualification for use)-- big time-- with folks that -were- unambiguously allowed.)
The current thinking is that since AA has made an official arrangement to provide flagship dining access to CX F pax, that flagship first check-in might be sort of included as well. But definitely not officially/published to my knowledge and I know of a 2 very recent cases where someone flying CX F was refused flagship first check-in. (Then again, they've had that problem (confusion over qualification for use)-- big time-- with folks that -were- unambiguously allowed.)
Oct 29, 2017, 3:19 pm
#123
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
I've had terrible luck at all of them. LAX (and maybe JFK? I don't fly through there enough) seems to be the only place where Flagship Check-In is worth using.
Oct 29, 2017, 4:53 pm
#124
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
If it's an AA-CX connection at JFK (which then raises the question of why someone would even need to use Flagship First Check-In at JFK, although I guess theoretically you could at ORD or MIA), then AA could check you in for both flights, but that's only because at check-in Sabre sends a request to CX's system with passenger details and CX will send back info to issue the BP. But if there's no AA flight on the itinerary, then I don't think AA's system can check you in for a CX flight.
Maybe the Flagship Check-In agents have access to CX's system in Amadeus to access the check-in record and issue the Boarding Pass?
Last edited by DMPHL; Oct 29, 2017 at 4:58 pm
Oct 29, 2017, 5:17 pm
#125
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Oct 31, 2017, 9:48 am
#126
Join Date: Dec 2016
Programs: AA EXP
Posts: 148
Hi guys,
I am flying on Friday on QR J out of JFK and I'm AA EXP & OWE. I know I should'nt have problem accessing AA Flagship Lounge in JFK but I wanted to know what are the chances of me bringing in 2 guests with me instead of one. I have 2 people flying with me on QR J and I wanted to show them the lounge.
I am flying on Friday on QR J out of JFK and I'm AA EXP & OWE. I know I should'nt have problem accessing AA Flagship Lounge in JFK but I wanted to know what are the chances of me bringing in 2 guests with me instead of one. I have 2 people flying with me on QR J and I wanted to show them the lounge.
Oct 31, 2017, 10:05 am
#127
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Hi guys,
I am flying on Friday on QR J out of JFK and I'm AA EXP & OWE. I know I should'nt have problem accessing AA Flagship Lounge in JFK but I wanted to know what are the chances of me bringing in 2 guests with me instead of one. I have 2 people flying with me on QR J and I wanted to show them the lounge.
I am flying on Friday on QR J out of JFK and I'm AA EXP & OWE. I know I should'nt have problem accessing AA Flagship Lounge in JFK but I wanted to know what are the chances of me bringing in 2 guests with me instead of one. I have 2 people flying with me on QR J and I wanted to show them the lounge.
Also, the topic is on FL Check-in, which in theory is not available to QR flights.
Last edited by andersonCooper; Oct 31, 2017 at 10:32 am
Oct 31, 2017, 11:48 am
#128
Join Date: Sep 2015
Location: Santa Barbara, CA, Park City, UT
Programs: AA EXP, Delta Plat, Marriott Plat,Hilton Diamond, Hyatt Globalist, IHG Plat
Posts: 901
Doing a RT LAX to JFK in F on 3 class 321T. I haven't flown out of LAX since May but I assume no change in Flagship check in location? Keep hearing about how LAX is a mess and with the construction in terminal 4 just wondering.
In JFK I've also heard there is a lot of construction. I've never left out of JFK before, only transited through, so not sure what to expect. Any tips on spotting the location of Flagship check at JFK?
Planning to visit flagship dining/lounge, just missed dining last time we were there, they were opening later that same day. Love the Quantas First lounge in LAX, is there any other options at JFK like that if we've got some extra exploring time?
In JFK I've also heard there is a lot of construction. I've never left out of JFK before, only transited through, so not sure what to expect. Any tips on spotting the location of Flagship check at JFK?
Planning to visit flagship dining/lounge, just missed dining last time we were there, they were opening later that same day. Love the Quantas First lounge in LAX, is there any other options at JFK like that if we've got some extra exploring time?
Nov 17, 2017, 5:39 pm
#129
Join Date: Jul 2015
Location: AMS / LOP
Programs: HH Diamond, IHG Diamond Amb., Marriott Gold, FB Plat, BAEC Silver
Posts: 481
Currently at LAX. Had no problems using the Flagship check in after showing my LATAM Black card.
Nov 21, 2017, 5:46 am
#130
Join Date: Jun 2015
Programs: AA LP pleb, QR Plat., Bonvoy Ti, IHG Diamond Amb, Foolish Hoarder of Miles, Fid. Def.
Posts: 125
Okay, possibly dumb question (and possibly answered above, but couldn't find it, alas): as an EXP arriving at ORD from overseas and connecting to domestic (after clearing customs and taking the train from T5 and all that jazz), do I have access to Flagship check-in for the connection or nah?
Nov 21, 2017, 5:55 am
#131
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Nov 21, 2017, 6:14 am
#132
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
It was mentioned several months ago, AA wouldn't have access to CX flight in departure control systems to perform a check-in.
Nov 21, 2017, 7:12 am
#133
Join Date: Sep 2009
Location: Global
Posts: 5,994
The change that happened a while back was AA/CX no longer check bags through if they are separate tickets. Not a tech issue, a profit issue.
Nov 27, 2017, 11:54 am
#134
Join Date: May 2010
Programs: AA EXP 2MM; UA 1K
Posts: 122
ORD check in
Anyone tried to use Flagship Check-In at ORD for a flight departing terminal 5? Flying CX F on an AA ticket later this week. Can I check in at terminal 3, use the Flagship Lounge and then take the tram to terminal 5 closer to flight time?
Nov 27, 2017, 12:39 pm
#135
Join Date: Apr 2011
Location: New York
Programs: AA EXP 1.0mm, not sure where I am with hotels these days
Posts: 2,795
Doing a RT LAX to JFK in F on 3 class 321T. I haven't flown out of LAX since May but I assume no change in Flagship check in location? Keep hearing about how LAX is a mess and with the construction in terminal 4 just wondering.
In JFK I've also heard there is a lot of construction. I've never left out of JFK before, only transited through, so not sure what to expect. Any tips on spotting the location of Flagship check at JFK?
Planning to visit flagship dining/lounge, just missed dining last time we were there, they were opening later that same day. Love the Quantas First lounge in LAX, is there any other options at JFK like that if we've got some extra exploring time?
In JFK I've also heard there is a lot of construction. I've never left out of JFK before, only transited through, so not sure what to expect. Any tips on spotting the location of Flagship check at JFK?
Planning to visit flagship dining/lounge, just missed dining last time we were there, they were opening later that same day. Love the Quantas First lounge in LAX, is there any other options at JFK like that if we've got some extra exploring time?