Mar 4, 2014, 11:03 am
Last edit by: Prospero
International satellite-based Wi-Fi is available on the Boeing 777-200ER, 777-300ER and 787 Dreamliners
International WiFi is Panasonic Ku band satellite based (and is blocked in Chinese air space). Note, the latest batch of 787-8s have Viasat high speed satellite wifi
Link to WiFi page on AA.com.
International Wi-Fi is currently only available for purchase once onboard the aircraft at the following prices:
. . . . . . . . 2 Hour Pass – $12
. . . . . . .. .4 Hour Pass – $17
. . . . . . . . Duration of Flight Pass – $19
Which aircraft are equipped with international Panasonic WiFi?
Boeing 737 MAX 8 (all, "out of the box”; 737-800s will be covered as they are retrofitted to 172 seat capacity)
Boeing 777-300ER (all, "out of the box")
Boeing 777-200ER (added during refurbishment, all flying have it)
Boeing 787-8 (first batch only)
Boeing 787-9 all, ("out of the box")
Adding
134 Airbus A320 family (319, -20 and -21) according to member tdedj1
International WiFi is Panasonic Ku band satellite based (and is blocked in Chinese air space). Note, the latest batch of 787-8s have Viasat high speed satellite wifi
Link to WiFi page on AA.com.
Originally Posted by arollins
From AA.com upper right corner there is a search box, enter WIFI, scroll through the info, and you get the following.
For international and select domestic flights, contact the service provider
Panasonic
Call 1-866-924-3715 (toll-free)
Email [email protected]
For Panasonic equipped aircraft:
The Wi-Fi access page will display “service provided by Panasonic”
Your credit card statement charges will appear as ”PAC WIFI”
For international and select domestic flights, contact the service provider
Panasonic
Call 1-866-924-3715 (toll-free)
Email [email protected]
For Panasonic equipped aircraft:
The Wi-Fi access page will display “service provided by Panasonic”
Your credit card statement charges will appear as ”PAC WIFI”
. . . . . . . . 2 Hour Pass – $12
. . . . . . .. .4 Hour Pass – $17
. . . . . . . . Duration of Flight Pass – $19
Which aircraft are equipped with international Panasonic WiFi?
Boeing 737 MAX 8 (all, "out of the box”; 737-800s will be covered as they are retrofitted to 172 seat capacity)
Boeing 777-300ER (all, "out of the box")
Boeing 777-200ER (added during refurbishment, all flying have it)
Boeing 787-8 (first batch only)
Boeing 787-9 all, ("out of the box")
Adding
134 Airbus A320 family (319, -20 and -21) according to member tdedj1
International (Panasonic satellite) WiFi: availability, experiences
Mar 30, 2013, 10:57 am
#46
Join Date: Jan 2006
Location: SFO, CLT
Programs: AA Bonsai EXP (2.9 MM), AS MVPG
Posts: 1,392
Mar 30, 2013, 10:04 pm
#51
Join Date: Jun 2005
Location: STL
Programs: AA PLT, *Wood PLT, HHonors Gold
Posts: 157
It is right on aa.com
International Wi-Fi is only available for purchase once onboard the aircraft:
January 31 – April 17
International Wi-Fi will be offered for FREE
April 17 – May 2
2 Hour Pass – $5 (discounted)
4 Hour Pass – $17
Duration of Flight Pass – $19
May 2 – Ongoing
2 Hour Pass – $12
4 Hour Pass – $17
Duration of Flight Pass – $19
http://www.aa.com/i18n/urls/entertai...and.jsp#!wi-fi
January 31 – April 17
International Wi-Fi will be offered for FREE
April 17 – May 2
2 Hour Pass – $5 (discounted)
4 Hour Pass – $17
Duration of Flight Pass – $19
May 2 – Ongoing
2 Hour Pass – $12
4 Hour Pass – $17
Duration of Flight Pass – $19
http://www.aa.com/i18n/urls/entertai...and.jsp#!wi-fi
Mar 30, 2013, 11:51 pm
#52
Join Date: Apr 2011
Programs: AAdvantage (Platinum)
Posts: 468
On LHR->DFW I liked the wifi at first but later in the flight it seemed to get slower and more unreliable. This might be less of an issue once people have to pay and there's less contention for the available bandwidth. I was mostly trying to catch up on work email on a mobile website. I might've felt differently if I was using an Outlook on a laptop rather than a website on my iPhone.
Apr 1, 2013, 8:07 am
#53
Join Date: Jun 2006
Location: SFO/OAK
Programs: AA EXP 3.4MM, BAEC, UAMP, Skyteam (<10k) HH Gold, IHG Plat, Hertz Gold, GE/TSA TT
Posts: 2,723
update on my original post:
the internet connection went down about 30 mins later before i could finish the test download.
Worse, after the meal I came down with severe food poisoning and spent probably half of the remaining 5 hours in the lav. On landing I had to be helped off the plane by wheelchair, airport staff called 911 and the local ambulance took me to the nearby Baylor Medical Center. They treated me very nicely there, and an IV drip + anti-biotics eventually did the trick. I stayed overnight nearby, and AA put me on the 11:30am flight home to SFO in F.... feeling much better today.
Unfortunately, due to the unpleasantness described above, I did not really have a chance to appreciate the 77W's J seat, although I do have some criticisms of it (I'll post separately on that topic).
the internet connection went down about 30 mins later before i could finish the test download.
Worse, after the meal I came down with severe food poisoning and spent probably half of the remaining 5 hours in the lav. On landing I had to be helped off the plane by wheelchair, airport staff called 911 and the local ambulance took me to the nearby Baylor Medical Center. They treated me very nicely there, and an IV drip + anti-biotics eventually did the trick. I stayed overnight nearby, and AA put me on the 11:30am flight home to SFO in F.... feeling much better today.
Unfortunately, due to the unpleasantness described above, I did not really have a chance to appreciate the 77W's J seat, although I do have some criticisms of it (I'll post separately on that topic).
Apr 1, 2013, 8:09 am
#54
Join Date: Feb 2008
Programs: AA EXP
Posts: 3,049
http://www.flyertalk.com/forum/ameri...lidated-9.html
1. The tray table needs to be able to slide forward.
2. The tv needs top be able to tilt.
3. The foot rest is too far.
4. The seat belts could be a bit longer.
5. The armrest is angled the wrong way and thus useless.
Apr 1, 2013, 9:21 am
#55
Join Date: Oct 2008
Posts: 2,384
I hope that was in the forward ones. Much more spacious compared to the rear cabin ones. They almost seem like an afterthought in comparison. I can't even recall if the rear ones had the nifty sensor faucet controls.
I took one of the first flights on AA51 for a new plane (less than 5 r/t flights) - they didn't have wifi the entire flight, and no announcement to that effect. I think the crew was pretty green on the plane as well.
I took one of the first flights on AA51 for a new plane (less than 5 r/t flights) - they didn't have wifi the entire flight, and no announcement to that effect. I think the crew was pretty green on the plane as well.
Apr 1, 2013, 11:55 am
#56
FlyerTalk Evangelist
Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
Posts: 17,481
^And to take up a little more bandwidth by bragging to all of us on FT!
My experience using the international satellite WiFi coming back from LHR a couple weeks ago wasn't as good. I found it slow compared to Aircell's ATG system. Also had a couple of times when the signal dropped offline completely which required a complete reconnect.
Nice to have but I really hope they get the spotty connectivity fixed and speed improved too (maybe they already have if OP's experience wasn't a one-off?) before I would want to actually pay for the service.
Apr 1, 2013, 12:56 pm
#58
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,644
Perhaps 2, 4, 10 other pax (or perhaps the whole plane) decided to DOWNLOAD a TV show and congest the bandwidth...therefore...it went down...
And then when they install filters, blockers, etc to avoid people doing this...which would probably affect functionality of certain sites....then we will complain again.
Apr 1, 2013, 1:02 pm
#59
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,185
Worse, after the meal I came down with severe food poisoning and spent probably half of the remaining 5 hours in the lav. On landing I had to be helped off the plane by wheelchair, airport staff called 911 and the local ambulance took me to the nearby Baylor Medical Center... feeling much better today.
Last edited by aktchi; Apr 1, 2013 at 2:15 pm