Feb 1, 2013, 12:04 pm
Redeeming Miles for Awards on Malaysia Airlines / MH (Master thread)
Mar 18, 2013, 8:19 pm
#181
Join Date: Jan 2009
Location: NRT-ORD-LHR-KUL
Programs: UA-GS, AA-EXP
Posts: 1,112
I just booked F KUL-LHR today for a flight this Saturday 23MAR13. I hope I didn't make a mistake, I had CX CGK-HKG-LHR in C, and changed it to F on the A380. I can't find a trip report anywhere online (a decent one at least), for any MH F A380. If anyone can point me to one, would really appreciate it.
Mar 18, 2013, 8:44 pm
#182
Join Date: Oct 2010
Programs: AA ex-EXP (buh-bye!), HH Gold, SPG Gold, UM Go Blue
Posts: 543
I just booked 2 F tickets for KUL-CDG in June. The AAgent said the cabin was completely empty at this point!
Mar 18, 2013, 10:22 pm
#183
Join Date: Mar 2008
Location: AUS TUS
Programs: AA PLT, UA GLD
Posts: 993
just want to double check... I have a flight booked today, 2 segs on malaysia airlines code N. I will earn NO MILES at all, is it right? regardless being AA EXP and registered for the double miles promo?
Mar 18, 2013, 10:54 pm
#184
Join Date: Aug 2001
Location: Southern California/Los Angeles
Programs: Various
Posts: 2,778
https://www.aa.com/i18n/AAdvantage/e...iaairlines.jsp
Mar 18, 2013, 10:55 pm
#185
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212
This is getting frustrating now !!! Flights on 2/28, 3/6, 3/16 have ALL credited to my Enrich account and NOT my AA account even though I told them to input the number at checkin. My AA number shows on my ticket stub too !
Another trip to KL Sentral to get this sorted out !!!
Another trip to KL Sentral to get this sorted out !!!
Mar 18, 2013, 11:03 pm
#186
Join Date: Mar 2008
Location: AUS TUS
Programs: AA PLT, UA GLD
Posts: 993
Unless it's an AA Flight number (codeshare flight ), then no miles/points etc.
https://www.aa.com/i18n/AAdvantage/e...iaairlines.jsp
https://www.aa.com/i18n/AAdvantage/e...iaairlines.jsp
comparing flying CX through HKG.
Mar 19, 2013, 4:57 am
#187
Join Date: Mar 2009
Programs: UA, AA, BMI, MR, HH, PC
Posts: 806
question for mods re: guidepost
It states in the guidepost that infants are banned from upper deck of a380. Is this correct? I tried to select the upper front cabin bulkhead J seats but agent claimed they could not be selected because they were witheld for basinets. What's the truth here; infants banned or she just didnt want to offer me the premium seat?
Mar 19, 2013, 5:02 am
#188
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
It states in the guidepost that infants are banned from upper deck of a380. Is this correct? I tried to select the upper front cabin bulkhead J seats but agent claimed they could not be selected because they were witheld for basinets. What's the truth here; infants banned or she just didnt want to offer me the premium seat?
Here is a random google search.
Mar 19, 2013, 6:08 am
#189
Join Date: Mar 2009
Programs: UA, AA, BMI, MR, HH, PC
Posts: 806
Mar 20, 2013, 2:37 am
#190
Join Date: Jan 2009
Location: NRT-ORD-LHR-KUL
Programs: UA-GS, AA-EXP
Posts: 1,112
I originally booked after I logged on to my MH account. I changed my FF program when I checked in at KL Sentral. They input my AA number and printed my boarding pass with my AA FF number on it.
There must be some glitch in their system somewhere.
Mar 20, 2013, 8:34 am
#191
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212
My flights on Feb 2 are still not posted yet. I checked my Enrich account but the miles were not posted there either.
Last edited by PaulInTheSky; Mar 20, 2013 at 9:09 am
Mar 20, 2013, 4:03 pm
#192
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
This is getting frustrating now !!! Flights on 2/28, 3/6, 3/16 have ALL credited to my Enrich account and NOT my AA account even though I told them to input the number at checkin. My AA number shows on my ticket stub too !
Another trip to KL Sentral to get this sorted out !!!
Another trip to KL Sentral to get this sorted out !!!
Book your flights but make sure the agent removes the old FFP and ends the transaction first. Then retrieves the booking again to put in new FFP info.
If the agent just inputs the info on reservations and something causes it to have a simultaneous operation ie, the file cannot close, then the new FFP info will be lost when agent ignores and retrieves booking.
To make sure that you get your preferred FFP in, call MH and ask them to remove the existing FFP entirely on the res. Then after the above, put in the new FFP.
Good luck. Enrich may not be able to remove miles already credited to your account.
Mar 20, 2013, 7:49 pm
#193
Join Date: Jan 2009
Location: NRT-ORD-LHR-KUL
Programs: UA-GS, AA-EXP
Posts: 1,112
This could be due to the reservations system. If you used your enrich number to access the booking engine and then changed it to another number at check in, the original number will be 'remembered'. This is one of the major flaws with Amadeus-based systems.
Book your flights but make sure the agent removes the old FFP and ends the transaction first. Then retrieves the booking again to put in new FFP info.
If the agent just inputs the info on reservations and something causes it to have a simultaneous operation ie, the file cannot close, then the new FFP info will be lost when agent ignores and retrieves booking.
To make sure that you get your preferred FFP in, call MH and ask them to remove the existing FFP entirely on the res. Then after the above, put in the new FFP.
Good luck. Enrich may not be able to remove miles already credited to your account.
Book your flights but make sure the agent removes the old FFP and ends the transaction first. Then retrieves the booking again to put in new FFP info.
If the agent just inputs the info on reservations and something causes it to have a simultaneous operation ie, the file cannot close, then the new FFP info will be lost when agent ignores and retrieves booking.
To make sure that you get your preferred FFP in, call MH and ask them to remove the existing FFP entirely on the res. Then after the above, put in the new FFP.
Good luck. Enrich may not be able to remove miles already credited to your account.
Will let you know what hapens. Thx.
Mar 21, 2013, 1:26 am
#194
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Has anyone had any experience crediting RJ flights to MH FFP (Enrich), recently?
I flew RJ in D class HKG-BKK-AMM-IST on Feb. 24/25, so almost one month ago, but the miles have not yet been credited to my Enrich account.
I did make sure my MH FFP no. is in the system (it appears clearly mentioned on my RJ boarding passes), but it did not help. About two weeks after my flight I wrote to [email protected], sending copies of my RJ boarding passes and my RJ booking confirmation: no reply or even a simple acknowledgement of my email having been received. Then I wrote to the other enrich email address: [email protected]. Again, with copies of boarding passes and booking confirmation. Still nothing.
Anyone having had a similar experience with RJ flights or other OW credited to MH?
I am concerned as I will fly CX in two days and I intended to credit my miles to MH, but now I am wondering if maybe I should credit my CX flights to AA or BA...
(I must say: I have taken a few MH flights in the past few weeks and for all those flights the miles posted to my MH account promptly: within 24-36 hours after each flight.)
I flew RJ in D class HKG-BKK-AMM-IST on Feb. 24/25, so almost one month ago, but the miles have not yet been credited to my Enrich account.
I did make sure my MH FFP no. is in the system (it appears clearly mentioned on my RJ boarding passes), but it did not help. About two weeks after my flight I wrote to [email protected], sending copies of my RJ boarding passes and my RJ booking confirmation: no reply or even a simple acknowledgement of my email having been received. Then I wrote to the other enrich email address: [email protected]. Again, with copies of boarding passes and booking confirmation. Still nothing.
Anyone having had a similar experience with RJ flights or other OW credited to MH?
I am concerned as I will fly CX in two days and I intended to credit my miles to MH, but now I am wondering if maybe I should credit my CX flights to AA or BA...
(I must say: I have taken a few MH flights in the past few weeks and for all those flights the miles posted to my MH account promptly: within 24-36 hours after each flight.)
Mar 23, 2013, 11:41 pm
#195
Join Date: Jul 2009
Location: USA
Programs: AA EXP, UA GLD, Bonvoy Titan, HH Dia, WoH Exp
Posts: 2,673
Has anyone tried out the MH lounges at KLIA?
What lounges do OWE and OWS have access to at KLIA? Do they get access to the Platinum and Business Class lounges respectively, irrespective of class of travel? Are there different lounges for different routes (e.g. KUL-LAX vs. KUL-NRT vs. KUL-SIN)?
What lounges do OWE and OWS have access to at KLIA? Do they get access to the Platinum and Business Class lounges respectively, irrespective of class of travel? Are there different lounges for different routes (e.g. KUL-LAX vs. KUL-NRT vs. KUL-SIN)?