Jul 27, 2015, 9:19 pm
Last edit by: Prospero
Please feel free to add to or correct the information herein.
NOTE: For involuntary award changes (caused by the operating carriers), see Involuntary Award Changes / What To Do (merged threads).
Ordinarily, one must call to request or make changes to award tickets.
Award changes, ordinary
NOTE: More extensive listing of terms and conditions are listed in oneworld and other all partner awards rules, Information 2015 on
Award carrier, connection, date or routing changes: As long as origin and destination (but read on for exceptions such as first / last segment) remain the same, change / award redeposit fees are usually waived for awards under certain circumstances when date, connection, routing or carrier changes are made But:Airline / carrier changes incur no change or redeposit fees as long as you do not try to change between all AA oneworld airlines and non-oneworld airlines or vice versa.
E.g. an AA award such as SEA-HNL-SYD using AS can not be changed to use JL without requiring award redeposit. An award using AA LAX-HKG can be changed to JL via NRT or CX Without redeposit ing miles.
If Maximum Permitted Miles (usually 125% of the most direct available routing) for an award is exceeded, two awards may be charged
or
MSC fare requirements: The most significant or prevailing carrier, usually the one with the transoceanic sector, must offer an unconstructed fare between desired origin and destination; if a fare would require "married segments", two awards may be required.
Award validity: Awards must be used within one year of original booking. For travel beyond that, the award miles will have to be redeposited and new awards secured.
Award cancellations can be by phone or online, but online cancellation requires separate action to reinstate the miles. Canceling online does not request or result in miles redeposit.
Award miles reinstatement: Redeposit fees are waived for Executive Platinum members. See here for more information on award miles reinstatement.
"Upgrading" class of service by using miles requires redepositing the original award and issuing a new one for the higher class if service. AA will waive the deposit fee on the redeposited award, and will not charge for this. (However, taxes may differ, such as going from the discounted U.K. Air Passenger Duty to the full APD if upgrading from Y / PE to J; if there are higher taxes and fees imposed by the new fare, the passenger is charged for those.)
Co-terminals: For award purposes, there are no co-terminals; changing co-terminal airports (MIA and FLL, PBI; JFK, LGA, EWR etc.) will incur a $150 change fee. See this thread for detail on award miles redeposit.
An award using AS, FJ, HA or TN to South Pacific (e.g. AKL, SYD) can not be changed to AA or QF without requiring award redeposit (or vice versa).
Dropping segments: Awards made on AA or / and "all partner" carriers will allow changes mentioned above without requiring redeposit fees. Instances of dropping an origin segment can be allowed, or a final segment - as long as doing so does not change the destination zone (or sub-zone, in the case of intra-North America awards); changing the mileage (miles required) of the award claimed or the number of awards claimed.
Segments can be dropped as long as doing so does not change the destination zone (or sub-zone, in the case of intra-North America awards). If you are refused, refer agents to the in-house memo/advisory dated 02/03/11 entitled "Dropping OWFA segments." (guv1976)
As JonNYC posted:
This document was current as of December 2014:
For permitted changes and fees, see this post in the airline partner award thread.
If the award is AA and oneworld, changes may be made as long as the main / governing /Most Significant Carrier makes an unconstructed fare on the award routing and the governing fare's carrier is not changed to one not offering such a fare.
Close-in booking fee: Changes made to bring travel to under 21 days from award issue will incur close-in booking fees of $75.
Schedule changes: On international awards, schedule changes of two hours or longer, or those breaking connections by bringing them below MCT / minimum connection times, flight cancellations, generally may be cancelled and redeposited without fees, or engender greater flexibility in changes. With AA awards, it is possible award seating may be opened when there is none; with partners, AA can appeal to the Liaison to the partner to open seating in these cases (the partner airline may or may not grant the exception requested). Equipment change constitutes a schedule change and you will be able to get the fee waived pre this thread: http://www.flyertalk.com/forum/ameri...solidated.html
Partner changes: If the award includes non-oneworld partners such as AS, EY, FJ or TN, or a oneworld carrier award is changed to include a non-oneworld carrier, or vice versa, significant fees will be incurred ($150).
"Upgrading" class of service by using miles requires redepositing the original award and issuing a new one for the higher class if service. AA will waive the deposit fee on the redeposited award, and will not charge for this. (However, taxes may differ, such as going from the discounted U.K. Air Passenger Duty to the full APD if upgrading from Y / PE to J; if there are higher taxes abd fees imposed by the new fare, the passenger is charged for those.)
Changes that require different award type -
Changes to the itinerary which involve different AAdvantage award(s) than originally ticketed require a reinstatement of the original award ticket, payment of the applicable award reinstatement charge (see below), and a new award ticket issued (waived for AAdvantage Executive Platinum members using miles from their account). However, SAAver awards canceled for AAnytime awards, or changing to a higher class of service, will not incur redeposit fees.
Changes to your outbound travel date, resulting in a departure within 21 days -
Close-in booking fee: A $75 USD award processing charge will apply for a confirmed change to the date on an AAdvantage MileSAAver and AAnytime award ticket if the change results in a new outbound travel date that is within 21 days of the original booking date (waived for AAdvantage elite members using miles from their account).
Contact AAdvantage Reservations to change your itinerary, pay the applicable charge and have your ticket reissued prior to travel.
Canceling Awards / Reinstating Award Tickets
(Waived for AAdvantage Executive Platinum members using miles from their account)
AAdvantage® mileage will be reinstated for unused and unexpired awards upon payment of a processing fee. For tickets booked on or after November 1, 2018, AAdvantage®mileage will be reinstated upon payment of a processing fee for unused and unexpired awards canceled prior to departure. For each additional award reinstatement from the same account at the same time, an additional charge will be collected. These charges are payable by credit card.
Award class changes: MileSAAver to AAnytime changes generally incur no fees; conversely, AAnytime to MileSAAver awards generally will.
Award cabin class "upgrades" (e.g. Y to J): If the change made is an increase of miles to another cabin class, fees are not normally charged (but some government required fees such as UK Air Passenger Duty, airport passenger facility fees, etc. may change).
Redepositing awards incurs a fee of $150 other than for Executive Platinum members redepositing to their accounts. If two or more awards are being redeposited to the same account at the same time, the fees are $150 for the first award, $25 for every award thereafter. Note the awards do not have to share the same PNR, though some less knowledgeable agents will insist so.
Note: given a 120 hr / 5 day hold is offered, there is no right to “Free” cancellation (without redeposit) within 24 hours of securing the award. OTOH, mere date changes to a year from Booking are free of charge in most instances.
Please see: State of the award reinstatement fee (Nov 2015 - clarifying)
FAQ: Cancel award ticket / cancellation (time frame, taxes, etc.) (merged threads)
Link to ARCHIVE 2017: Award Change for date, time, routing, co-terminal, cost, all changes.
Link to ARCHIVE 2015-2016: Award Change for date, time, routing, co-terminal, cost, all changes.
Link to ARCHIVE 2012-14: Award Change for date, time, routing, co-terminal, cost, all changes.
NOTE: For involuntary award changes (caused by the operating carriers), see Involuntary Award Changes / What To Do (merged threads).
Ordinarily, one must call to request or make changes to award tickets.
Award changes, ordinary
NOTE: More extensive listing of terms and conditions are listed in oneworld and other all partner awards rules, Information 2015 on
Award carrier, connection, date or routing changes: As long as origin and destination (but read on for exceptions such as first / last segment) remain the same, change / award redeposit fees are usually waived for awards under certain circumstances when date, connection, routing or carrier changes are made But:Airline / carrier changes incur no change or redeposit fees as long as you do not try to change between all AA oneworld airlines and non-oneworld airlines or vice versa.
E.g. an AA award such as SEA-HNL-SYD using AS can not be changed to use JL without requiring award redeposit. An award using AA LAX-HKG can be changed to JL via NRT or CX Without redeposit ing miles.
If Maximum Permitted Miles (usually 125% of the most direct available routing) for an award is exceeded, two awards may be charged
or
MSC fare requirements: The most significant or prevailing carrier, usually the one with the transoceanic sector, must offer an unconstructed fare between desired origin and destination; if a fare would require "married segments", two awards may be required.
Award validity: Awards must be used within one year of original booking. For travel beyond that, the award miles will have to be redeposited and new awards secured.
Award cancellations can be by phone or online, but online cancellation requires separate action to reinstate the miles. Canceling online does not request or result in miles redeposit.
Award miles reinstatement: Redeposit fees are waived for Executive Platinum members. See here for more information on award miles reinstatement.
"Upgrading" class of service by using miles requires redepositing the original award and issuing a new one for the higher class if service. AA will waive the deposit fee on the redeposited award, and will not charge for this. (However, taxes may differ, such as going from the discounted U.K. Air Passenger Duty to the full APD if upgrading from Y / PE to J; if there are higher taxes and fees imposed by the new fare, the passenger is charged for those.)
Co-terminals: For award purposes, there are no co-terminals; changing co-terminal airports (MIA and FLL, PBI; JFK, LGA, EWR etc.) will incur a $150 change fee. See this thread for detail on award miles redeposit.
An award using AS, FJ, HA or TN to South Pacific (e.g. AKL, SYD) can not be changed to AA or QF without requiring award redeposit (or vice versa).
Dropping segments: Awards made on AA or / and "all partner" carriers will allow changes mentioned above without requiring redeposit fees. Instances of dropping an origin segment can be allowed, or a final segment - as long as doing so does not change the destination zone (or sub-zone, in the case of intra-North America awards); changing the mileage (miles required) of the award claimed or the number of awards claimed.
Segments can be dropped as long as doing so does not change the destination zone (or sub-zone, in the case of intra-North America awards). If you are refused, refer agents to the in-house memo/advisory dated 02/03/11 entitled "Dropping OWFA segments." (guv1976)
As JonNYC posted:
This document was current as of December 2014:
For permitted changes and fees, see this post in the airline partner award thread.
If the award is AA and oneworld, changes may be made as long as the main / governing /Most Significant Carrier makes an unconstructed fare on the award routing and the governing fare's carrier is not changed to one not offering such a fare.
Close-in booking fee: Changes made to bring travel to under 21 days from award issue will incur close-in booking fees of $75.
Schedule changes: On international awards, schedule changes of two hours or longer, or those breaking connections by bringing them below MCT / minimum connection times, flight cancellations, generally may be cancelled and redeposited without fees, or engender greater flexibility in changes. With AA awards, it is possible award seating may be opened when there is none; with partners, AA can appeal to the Liaison to the partner to open seating in these cases (the partner airline may or may not grant the exception requested). Equipment change constitutes a schedule change and you will be able to get the fee waived pre this thread: http://www.flyertalk.com/forum/ameri...solidated.html
Partner changes: If the award includes non-oneworld partners such as AS, EY, FJ or TN, or a oneworld carrier award is changed to include a non-oneworld carrier, or vice versa, significant fees will be incurred ($150).
"Upgrading" class of service by using miles requires redepositing the original award and issuing a new one for the higher class if service. AA will waive the deposit fee on the redeposited award, and will not charge for this. (However, taxes may differ, such as going from the discounted U.K. Air Passenger Duty to the full APD if upgrading from Y / PE to J; if there are higher taxes abd fees imposed by the new fare, the passenger is charged for those.)
Changes that require different award type -
Changes to the itinerary which involve different AAdvantage award(s) than originally ticketed require a reinstatement of the original award ticket, payment of the applicable award reinstatement charge (see below), and a new award ticket issued (waived for AAdvantage Executive Platinum members using miles from their account). However, SAAver awards canceled for AAnytime awards, or changing to a higher class of service, will not incur redeposit fees.
Changes to your outbound travel date, resulting in a departure within 21 days -
Close-in booking fee: A $75 USD award processing charge will apply for a confirmed change to the date on an AAdvantage MileSAAver and AAnytime award ticket if the change results in a new outbound travel date that is within 21 days of the original booking date (waived for AAdvantage elite members using miles from their account).
Contact AAdvantage Reservations to change your itinerary, pay the applicable charge and have your ticket reissued prior to travel.
Canceling Awards / Reinstating Award Tickets
(Waived for AAdvantage Executive Platinum members using miles from their account)
AAdvantage® mileage will be reinstated for unused and unexpired awards upon payment of a processing fee. For tickets booked on or after November 1, 2018, AAdvantage®mileage will be reinstated upon payment of a processing fee for unused and unexpired awards canceled prior to departure. For each additional award reinstatement from the same account at the same time, an additional charge will be collected. These charges are payable by credit card.
Award class changes: MileSAAver to AAnytime changes generally incur no fees; conversely, AAnytime to MileSAAver awards generally will.
Award cabin class "upgrades" (e.g. Y to J): If the change made is an increase of miles to another cabin class, fees are not normally charged (but some government required fees such as UK Air Passenger Duty, airport passenger facility fees, etc. may change).
Redepositing awards incurs a fee of $150 other than for Executive Platinum members redepositing to their accounts. If two or more awards are being redeposited to the same account at the same time, the fees are $150 for the first award, $25 for every award thereafter. Note the awards do not have to share the same PNR, though some less knowledgeable agents will insist so.
Note: given a 120 hr / 5 day hold is offered, there is no right to “Free” cancellation (without redeposit) within 24 hours of securing the award. OTOH, mere date changes to a year from Booking are free of charge in most instances.
Please see: State of the award reinstatement fee (Nov 2015 - clarifying)
FAQ: Cancel award ticket / cancellation (time frame, taxes, etc.) (merged threads)
Link to ARCHIVE 2017: Award Change for date, time, routing, co-terminal, cost, all changes.
Link to ARCHIVE 2015-2016: Award Change for date, time, routing, co-terminal, cost, all changes.
Link to ARCHIVE 2012-14: Award Change for date, time, routing, co-terminal, cost, all changes.
Voluntary Award Change / changes: date, time, routing, airline, co-terminal, etc.
May 6, 2018, 9:00 pm
#61
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
From the Wikipost atbthe top of the page of the thread https://www.flyertalk.com/forum/amer...ancel-etc.html, where you should check.
We will merge this there soon.
Moderator
May 7, 2018, 5:10 pm
#62
Join Date: Oct 2009
Posts: 236
Change Fees on Award Ticket
I am currently holding award tickets for my daughter for IAH-DFW-ORD-VCE and the return of VCE-PHL-IAH on American. I booked them on two separate one-way tickets because I was using miles from two different advantage accounts. She’s now been transferred to Chicago so I need to rebook her tickets. Is AA going to charge me a change fee for just dropping the first two legs of the outbound? If so, is AA going to charge a second change fee to change the return to ORD because the two tickets were booked separately? Any way around this?
May 7, 2018, 5:15 pm
#63
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,235
I am currently holding award tickets for my daughter for IAH-DFW-ORD-VCE and the return of VCE-PHL-IAH on American. I booked them on two separate one-way tickets because I was using miles from two different advantage accounts. She’s now been transferred to Chicago so I need to rebook her tickets. Is AA going to charge me a change fee for just dropping the first two legs of the outbound? If so, is AA going to charge a second change fee to change the return to ORD because the two tickets were booked separately? Any way around this?
Options
1. See if you can find ORD-IAH roundtrip for less than the sum of the change fees and have her fly ORD-IAH and then IAH-DFW-ORD-VCE
2. See if you can find a sympathetic agent when you call who could waive it for one of them.
Last edited by Antarius; May 7, 2018 at 5:41 pm Reason: Leaving for posterity. But striking out due to incorrect info. See below.
May 7, 2018, 5:19 pm
#64
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,561
I am currently holding award tickets for my daughter for IAH-DFW-ORD-VCE and the return of VCE-PHL-IAH on American. I booked them on two separate one-way tickets because I was using miles from two different advantage accounts. She’s now been transferred to Chicago so I need to rebook her tickets. Is AA going to charge me a change fee for just dropping the first two legs of the outbound? If so, is AA going to charge a second change fee to change the return to ORD because the two tickets were booked separately? Any way around this?
On the inbound award, changing the destination from IAH to ORD will incur a change fee, unless you can first change the VCE-IAH award routing to include a connection at ORD. Remember that on international awards, you get up to 24 hours to connect at each and every connecting point.
Edited to add: Antarius must not be aware of the option to drop beginning and ending award segments without charge.
May 7, 2018, 5:40 pm
#66
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,235
May 13, 2018, 1:10 am
#67
Join Date: Feb 2013
Location: STL
Programs: Bonvoy Titanium, UA Silver, AA Gold
Posts: 144
I am looking to book an award between SIN and the US. I am finding good routings either via NRT or via HKG. If I book, let's say, SIN-HKG->USA on CX and later find availability SIN-NRT->USA on JL, would this incur a change fee on the awards?
In this case, not only would the connecting city change, but the Oneworld Partner airline would change entirely as well. From the wiki, it's not clear to me whether this would be an exception that would incur the change fee.
I've searched the thread but didn't find the answer - I may not have looked closely enough. If so, my apologies.
In this case, not only would the connecting city change, but the Oneworld Partner airline would change entirely as well. From the wiki, it's not clear to me whether this would be an exception that would incur the change fee.
I've searched the thread but didn't find the answer - I may not have looked closely enough. If so, my apologies.
May 13, 2018, 5:51 am
#68
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,458
I am looking to book an award between SIN and the US. I am finding good routings either via NRT or via HKG. If I book, let's say, SIN-HKG->USA on CX and later find availability SIN-NRT->USA on JL, would this incur a change fee on the awards?
In this case, not only would the connecting city change, but the Oneworld Partner airline would change entirely as well. From the wiki, it's not clear to me whether this would be an exception that would incur the change fee.
I've searched the thread but didn't find the answer - I may not have looked closely enough. If so, my apologies.
In this case, not only would the connecting city change, but the Oneworld Partner airline would change entirely as well. From the wiki, it's not clear to me whether this would be an exception that would incur the change fee.
I've searched the thread but didn't find the answer - I may not have looked closely enough. If so, my apologies.
May 25, 2018, 6:47 am
#70
Join Date: Nov 2014
Posts: 508
yes you can. As long as start and end point remain the same.
May 25, 2018, 11:10 am
#71
Join Date: Jun 2010
Programs: AA EXP, Hilton Honors Gold, National Executive Elite
Posts: 406
I booked an award trip (for my daughter and fiance as part of a honeymoon trip) TLV-HEL-JFK in business. The first two segments were with AY and the 3rd with BA
TLV-LHR/LGW-JFK opened up. This is much better, even though it has an airport change because the routing is more direct and BA out of TLV has real business class, whereas AY only has Euro business.
I called the make the change and I was told that I need to pay a $300 change fee since this was a routing change and a carrier change (I am down to Platinum this year, so no free redeposit as Ex-plat). I figured it was a case of HUCA. I put the flights I wanted on hold and called back the next day. The rep I spoke to the next day told me that there were notes in the reservation preventing her making the change. Eventually, she managed to cancel the first reward and confirm the hold I had in place so I am OK here.
I am curious, who was right here? Based on the rules in this thread and sticky, it seems pretty clear to me that this change should have been allowed.
The follow-up question is should flights open up directly from LHR, saving the airport change, will I have a problem making the change then? How about if the flights are on AA., saving me a few hundred dollars in fees? Will that be a problem since it is a "carrier change?"
Thanks,
TLV-LHR/LGW-JFK opened up. This is much better, even though it has an airport change because the routing is more direct and BA out of TLV has real business class, whereas AY only has Euro business.
I called the make the change and I was told that I need to pay a $300 change fee since this was a routing change and a carrier change (I am down to Platinum this year, so no free redeposit as Ex-plat). I figured it was a case of HUCA. I put the flights I wanted on hold and called back the next day. The rep I spoke to the next day told me that there were notes in the reservation preventing her making the change. Eventually, she managed to cancel the first reward and confirm the hold I had in place so I am OK here.
I am curious, who was right here? Based on the rules in this thread and sticky, it seems pretty clear to me that this change should have been allowed.
The follow-up question is should flights open up directly from LHR, saving the airport change, will I have a problem making the change then? How about if the flights are on AA., saving me a few hundred dollars in fees? Will that be a problem since it is a "carrier change?"
Thanks,
May 25, 2018, 11:31 am
#72
Join Date: Nov 2014
Posts: 508
I booked an award trip (for my daughter and fiance as part of a honeymoon trip) TLV-HEL-JFK in business. The first two segments were with AY and the 3rd with BA
TLV-LHR/LGW-JFK opened up. This is much better, even though it has an airport change because the routing is more direct and BA out of TLV has real business class, whereas AY only has Euro business.
I called the make the change and I was told that I need to pay a $300 change fee since this was a routing change and a carrier change (I am down to Platinum this year, so no free redeposit as Ex-plat). I figured it was a case of HUCA. I put the flights I wanted on hold and called back the next day. The rep I spoke to the next day told me that there were notes in the reservation preventing her making the change. Eventually, she managed to cancel the first reward and confirm the hold I had in place so I am OK here.
I am curious, who was right here? Based on the rules in this thread and sticky, it seems pretty clear to me that this change should have been allowed.
The follow-up question is should flights open up directly from LHR, saving the airport change, will I have a problem making the change then? How about if the flights are on AA., saving me a few hundred dollars in fees? Will that be a problem since it is a "carrier change?"
Thanks,
TLV-LHR/LGW-JFK opened up. This is much better, even though it has an airport change because the routing is more direct and BA out of TLV has real business class, whereas AY only has Euro business.
I called the make the change and I was told that I need to pay a $300 change fee since this was a routing change and a carrier change (I am down to Platinum this year, so no free redeposit as Ex-plat). I figured it was a case of HUCA. I put the flights I wanted on hold and called back the next day. The rep I spoke to the next day told me that there were notes in the reservation preventing her making the change. Eventually, she managed to cancel the first reward and confirm the hold I had in place so I am OK here.
I am curious, who was right here? Based on the rules in this thread and sticky, it seems pretty clear to me that this change should have been allowed.
The follow-up question is should flights open up directly from LHR, saving the airport change, will I have a problem making the change then? How about if the flights are on AA., saving me a few hundred dollars in fees? Will that be a problem since it is a "carrier change?"
Thanks,
May 25, 2018, 11:35 am
#73
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,458
I booked an award trip (for my daughter and fiance as part of a honeymoon trip) TLV-HEL-JFK in business. The first two segments were with AY and the 3rd with BA
TLV-LHR/LGW-JFK opened up. This is much better, even though it has an airport change because the routing is more direct and BA out of TLV has real business class, whereas AY only has Euro business.
I called the make the change and I was told that I need to pay a $300 change fee since this was a routing change and a carrier change (I am down to Platinum this year, so no free redeposit as Ex-plat). I figured it was a case of HUCA. I put the flights I wanted on hold and called back the next day. The rep I spoke to the next day told me that there were notes in the reservation preventing her making the change. Eventually, she managed to cancel the first reward and confirm the hold I had in place so I am OK here.
I am curious, who was right here? Based on the rules in this thread and sticky, it seems pretty clear to me that this change should have been allowed.
The follow-up question is should flights open up directly from LHR, saving the airport change, will I have a problem making the change then? How about if the flights are on AA., saving me a few hundred dollars in fees? Will that be a problem since it is a "carrier change?"
Thanks,
TLV-LHR/LGW-JFK opened up. This is much better, even though it has an airport change because the routing is more direct and BA out of TLV has real business class, whereas AY only has Euro business.
I called the make the change and I was told that I need to pay a $300 change fee since this was a routing change and a carrier change (I am down to Platinum this year, so no free redeposit as Ex-plat). I figured it was a case of HUCA. I put the flights I wanted on hold and called back the next day. The rep I spoke to the next day told me that there were notes in the reservation preventing her making the change. Eventually, she managed to cancel the first reward and confirm the hold I had in place so I am OK here.
I am curious, who was right here? Based on the rules in this thread and sticky, it seems pretty clear to me that this change should have been allowed.
The follow-up question is should flights open up directly from LHR, saving the airport change, will I have a problem making the change then? How about if the flights are on AA., saving me a few hundred dollars in fees? Will that be a problem since it is a "carrier change?"
Thanks,
Jun 2, 2018, 12:06 pm
#74
Join Date: Oct 2009
Posts: 236
I am currently holding award tickets for my daughter for IAH-DFW-ORD-VCE and the return of VCE-PHL-IAH on American. I booked them on two separate one-way tickets because I was using miles from two different advantage accounts. She’s now been transferred to Chicago so I need to rebook her tickets. Is AA going to charge me a change fee for just dropping the first two legs of the outbound? If so, is AA going to charge a second change fee to change the return to ORD because the two tickets were booked separately? Any way around this?
On the return, I was able to use the fact that a schedule change of a little less than two hours had occurred a few months before to change the entire return without charge. It went from VCE-PHL-IAH to just VCE-ORD. The agent knew I was using the schedule change as the reason for the destination change, but didn’t care.
Jun 15, 2018, 1:07 am
#75
Join Date: Feb 2003
Location: Southern Europe/USA
Posts: 661
Award Travel Date change?
Changing an TATL award travel date ( but not origin and destination cities) booked on aa.com is still fee free? Assume date change has to be called in to a CSR. Is there then a fee?