Aug 4, 2015, 1:37 pm
Last edit by: Prospero
GUIDE to redeeming AA miles for Japan Air Lines awards:
For 2012-2015 posts, please see
ARCHIVE: AA Award on JL / JAL / Japan Airlines (master thd)
For further information, see:
HELP DESK: MileSAAver / SAAver award questions, assistance
oneworld and Other Airline (Partner) Awards info, rules 2014 on
- JL awards are now shown show and can be booked on aa.com
- AwardNexus (free to FlyerTalk members for basic searches) will also reveal, and (for a fee) alert, on JL award seats
- AA awards on JL must be MileSAAver (AAnytime awards are only available on AA marketed and AA operated flights)
- There are no onerous fuel or carrier-imposed surcharges using AAdvantage miles for awards using JL
- JL initially releases awards to AAvantage members 330 days out at 10:00 am JST time (18:00 PDT, 17:00 PST). Note, JL award inventory is released to members of other FFPs 360 day out and updates award and revenue seat award availability once daily ~09:30-12:00 Pacific time
- JL may release 0-2 F and 0-4 J award seats initially; until taken they remain available up to three months from release
- No further seats are likely to be released until shortly (~14 days) prior to scheduled departure - but the last F seat will be retained for sale, not released into award inventory
- No stopovers are allowed on AA awards. Connections may be as long as 23:59.
- Only JAL Mileage Bank members can waitlist awards
- All awards for domestic Japan will default to Economy (including international F or J award with domestic segments); these can often be upgraded at reasonable cost at the ticket counter in the Japan connecting airport
- If JL & QF are showing availability, but AA can't see it, try calling the Australia AA center as it may be a point-of-sale issue
For 2012-2015 posts, please see
ARCHIVE: AA Award on JL / JAL / Japan Airlines (master thd)
For further information, see:
HELP DESK: MileSAAver / SAAver award questions, assistance
oneworld and Other Airline (Partner) Awards info, rules 2014 on
AAdvantage Award on JL / JAL / Japan Airlines (2016-2023)
Oct 8, 2018, 5:52 pm
#631
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
What kind of ticketing times have people been seeing lately? I'm waiting for one Asia 2 -> Asia 1 and one Asia 1 -> US to come through, but travel isn't for another 300+ days so I'm anticipating that it's near the bottom of the queue.
Oct 8, 2018, 5:58 pm
#632
Join Date: Jul 2015
Posts: 1,028
Have one booked August 3rd for about a week or so now and haven't been ticketed yet.
Oct 8, 2018, 6:21 pm
#633
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
I'd give AA a call just to check on it if you haven't already. I've usually had mine (on JL) ticket in under 24 hours, and never over 48. It's possible there's a backlog messing things up, but a week sounds like cause for some concern, unless you've already spoken to someone.
Oct 8, 2018, 8:07 pm
#634
Join Date: Nov 2003
Location: Chicago, IL
Programs: AA CK EXP 3MM, National EE, Hertz Plat
Posts: 320
I booked 2 tickets on 9-30, called mid week, they checked said all was ok and give it another 48 hours. Was a little worried as 1 was Intl/Dom. That one ticketed yesterday afternoon, strange. Still waiting on the 1 wholly international. Flights are for Dec.
Oct 9, 2018, 8:05 am
#635
Join Date: Jan 2017
Posts: 805
I booked 2 tickets around 9/26 for next August that haven't ticketed. I called in last week and they said they only had JAL person doing the ticketing right now so it could be a while but not to worry.
Oct 9, 2018, 3:14 pm
#636
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
I'm realizing that the two passengers on the ticketed award don't have consecutive ticket numbers. I wonder who got the ticket in between, or if something went awry during the process.
Oct 9, 2018, 6:27 pm
#637
Join Date: Jul 2015
Posts: 1,028
I'd give AA a call just to check on it if you haven't already. I've usually had mine (on JL) ticket in under 24 hours, and never over 48. It's possible there's a backlog messing things up, but a week sounds like cause for some concern, unless you've already spoken to someone.
Oct 10, 2018, 7:38 am
#638
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
As an alternating data point, my second reservation ticketed after I called ~60 hours after making the reservation. The agent on the phone made no promises, but managed to get the thing pushed through. I did mention that it was my honeymoon, which may have helped, but I'm relieved that this is done.
Oct 11, 2018, 7:26 am
#639
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 456
As an alternating data point, my second reservation ticketed after I called ~60 hours after making the reservation. The agent on the phone made no promises, but managed to get the thing pushed through. I did mention that it was my honeymoon, which may have helped, but I'm relieved that this is done.
On another note, the wiki on this thread says, "JL updates award and revenue seat award availability once daily ~09:30-12:00 Pacific time." In my recent experience with two successful (? see above) F redemptions, the inventory showed before 830am Pacific Time (I used ba.com to search). In at least one instance, I checked the night before. Don't remember if I did for both.
Oct 11, 2018, 8:25 am
#640
Join Date: Jan 2017
Posts: 805
Mine has been pending for a couple weeks now. I wouldn't worry too much unless your flight is right around the corner.
Oct 12, 2018, 7:02 am
#641
Join Date: Apr 2016
Posts: 75
As a data point, I changed a Tokyo-LAX return from J on AA to F on JL last night after finding availability. It may be because I previously had the reservation, but the change ticketed within 20 minutes.
Oct 12, 2018, 7:51 am
#642
Join Date: Apr 2017
Posts: 599
For those who booked JAL business class, wat do you think about JAL blocking all window seats for non-elite?
Oct 12, 2018, 8:40 am
#643
Join Date: Oct 2010
Location: Chicago, IL
Posts: 488
Mine was pending about 24 hours then ticketed. Traveling during x-mas.
Oct 14, 2018, 3:25 pm
#645
Join Date: Feb 2017
Posts: 21
Adding a data point that I made a reservation for JAL J class 2 days ago. Still showing on request and not ticketed. I called twice and spoke with 2 different reps and both said everything look fine; I just need to be patient. Saw AA miles deducted from my account this morning (2 days after booking). Hopefully they'll issue the ticket soon. Past reservations were ticketed within 24 hours.