Jul 28, 2015, 12:06 pm
Last edit by: Prospero
Mileage and copayment upgrades on American Airlines
As of May 20, 2017 upgrade prioritization is:
Enjoy a higher cabin of service Link.
Use your AAdvantage miles to upgrade on flights marketed and operated by American Airlines or American Eagle for yourself or anyone you designate.
Upgrades are valid to the next cabin of service* and are valid for a single one-way trip with a maximum of three segments. Upgrades are subject to capacity controls. Excluding award tickets, the following eligible fare types can be upgraded:
*E.g. Economy to Business, Business to three class First. At this time Premium Economy is treated as Economy for upgrade purposes.
See the chart here for cost in miles and dollars.
NOTE: The most expensive fare classes, full fare Economy Y, full fare Premium Economy W, and full fare Business J, may be upgraded without copay and at a lower cost in miles. See here.
Taxes and carrier-imposed fees:
Co-payment is non-refundable and inclusive of U.S. excise tax where applicable.
Mileage upgrade award tickets are subject to applicable taxes and security fees and may incur additional taxes as a result of upgrading to a higher class cabin (includes higher U.K. Air Passenger Duty If Flight originates in the UK or is a connecting flight with a connection time of 24:00 or more)..)
NOTE:
Miles and copay upgrades are to the next available cabin of service, are based on inventory being available, usable on AA marketed and operated flights (not codeshares operated by other airlines, not on other airlines' prime flights - BA and IB allow miles upgrades with AA miles but are very different and therefore not treated here).
See AA Participating Airline Upgrade Award - BA, IB, including codeshares (master thd), and note “one class of service” means Y to PE, PE to J, J to F where available on BA.
If the required inventory exists, they can be booked positively (i.e. upgraded immediately); if not, the request is wait listed. Wait list clearance is by status (EXP highest, no status lowest), and within status priority is by rolling 12 month EQD spend. Elites can have one traveling companion on the same PNR "borrow" their status for upgrade wait list purposes, until the request goes to the airport list, where you may want to assure your travel companion continues to hold your “borrowed” status for upgrade purposes.
Copays are waived for CK on all flights.
Frequently Asked Questions / FAQ:
Q. It says the upgrade fees are nonrefundable. Do I lose my miles and money if I'm not upgraded?
If your upgrade request does not go through, miles and copay are in fact refunded.
Q. If I am waitlisted, in what priority order are upgrades processed?
Upgrades are processed first by AAdvantage status tier, secondarily by type of upgrade, thirdly by the previous rolling 12 month EQD spend.
Q. Which has higher priority if all other preceding factors are the same? An upgraded with miles + copay, or an upgraded with SWU?
They have equal priority. A few reports state copay + upgrade have been given priority at some overseas stations.
Q. How soon will I know if my upgrade came through?
It can happen anytime inventory opens, from the time you book until the time you board. (Your request, including date and time of request, should carry over automatically to the airport list.)
Q. How soon will I know if my upgrade came through?
It can happen anytime inventory opens, from the time you book until the time you board. (Your request, including date and time of request, should carry over automatically to the airport list.)
Q. What happens to my booked seat whilst I'm waitlisted? If my upgrade doesn't come through, do I lose my reserved seat?
You normally retain your booked seat until (if) your upgrade comes through.
Q. How many flights can I upgrade with a single miles plus copay upgrade?
You may (assuming available inventory) upgrade up to three segments on the same ticketed itinerary (e.g. LHR-ORD-MIA-EZE, as long as they are on the same PNR).
Q. Can I look at AAnytime or MileSAAver award space to determine upgrade availability?
No. MileSAAver availability may be a good indication upgrade space may become available, but SAAver and upgrade inventories are separate.
Q. What fare inventory do I need to upgrade?
You need available "C" inventory to upgrade to two class domestic First and three class Business, "A" to three class First. These are not shown on aa.com, but some services (e.g. ExpertFlyer) do show them. The only way to reliably search for upgrade space on Expertflyer or other services is segment by segment. The reason for this is that by rule if C is available on the stand alone segment then the upgrade is allowed.
Q. I'm Executive Platinum. If I purchase an upgrade for someone without status, will they "borrow" my status for upgrade purposes?
They will if they are flying as your single traveling companion on the same flights. Otherwise, their status will determine their position on the upgrade wait list. This "borrowed" status was previously lost once the flight has gone to airport control; it doesn’t now, but it pays to check and see if it has been mismanaged by software - it can be restored when it has passed to airport control.
Q. Which miles earning and fare conditions will apply to my upgraded flights?
You will earn miles (award miles -- RDM -- and EQM) and EQ Dollars credit as determined by your originally purchased fare, and the applicable fare rules will also be determined by your originally purchased fare.
Older posts can be read in ARCHIVE: FAQ: Miles + Copay Upgrade / Upgrades (consolidated)
As of May 20, 2017 upgrade prioritization is:
- Elite status
- Concierge Key
- Executive Platinum
- Platinum Pro
- Platinum
- Gold
- Platinum
- Platinum Pro
- Executive Platinum
- Upgrade type
- Miles and copay award upgrades and systemwide upgrades (SWU)
- 500 mile upgrades on purchased tickets (including EXP complimentary UDU)
- 500 mile upgrades on upgrade eligible awards (including EXP complimentary UDU)
- 500 mile upgrades on purchased tickets (including EXP complimentary UDU)
- Elite qualifying dollars* in the past 12 months
- Booking class (in order, J, D, I, W, P, Y, H, K, M, L, V, G, S, N, Q, O, T)
- Time of request
- Booking class (in order, J, D, I, W, P, Y, H, K, M, L, V, G, S, N, Q, O, T)
- Miles and copay award upgrades and systemwide upgrades (SWU)
- Concierge Key
Enjoy a higher cabin of service Link.
Use your AAdvantage miles to upgrade on flights marketed and operated by American Airlines or American Eagle for yourself or anyone you designate.
Upgrades are valid to the next cabin of service* and are valid for a single one-way trip with a maximum of three segments. Upgrades are subject to capacity controls. Excluding award tickets, the following eligible fare types can be upgraded:
- Discount Economy with published fares booked in H,K,M,L,W,V,G,Q,N,O,S and
- Military or Government fares booked in Y
- Full-Fare Economy with published fares booked in Y
- Discount Premium Economy with published fares booked in P
- Full-Fare Premium Economy with published fares booked in W
- Discount Business with published fares booked in I
- Full-Fare Business with published fares booked in J, D or R
- Basic Economy fares booked in B are not upgradable
- Full-Fare Business with published fares booked in J, D or R
- Discount Business with published fares booked in I
- Full-Fare Premium Economy with published fares booked in W
- Discount Premium Economy with published fares booked in P
- Full-Fare Economy with published fares booked in Y
- Military or Government fares booked in Y
*E.g. Economy to Business, Business to three class First. At this time Premium Economy is treated as Economy for upgrade purposes.
See the chart here for cost in miles and dollars.
NOTE: The most expensive fare classes, full fare Economy Y, full fare Premium Economy W, and full fare Business J, may be upgraded without copay and at a lower cost in miles. See here.
Taxes and carrier-imposed fees:
Co-payment is non-refundable and inclusive of U.S. excise tax where applicable.
Mileage upgrade award tickets are subject to applicable taxes and security fees and may incur additional taxes as a result of upgrading to a higher class cabin (includes higher U.K. Air Passenger Duty If Flight originates in the UK or is a connecting flight with a connection time of 24:00 or more)..)
- Upgrading from Economy Class to Business Class or First Class may result in additional premium cabin taxes and carrier-imposed fees, including but not limited to flights originating in Great Britain and France.
- If the ticket is priced in USD, the additional taxes and carrier-imposed fees will be converted to USD at the time of ticketing.
- Please contact American Airlines Reservations to obtain applicable taxes and carrier-imposed fees for specific itineraries.
- If the ticket is priced in USD, the additional taxes and carrier-imposed fees will be converted to USD at the time of ticketing.
NOTE:
Miles and copay upgrades are to the next available cabin of service, are based on inventory being available, usable on AA marketed and operated flights (not codeshares operated by other airlines, not on other airlines' prime flights - BA and IB allow miles upgrades with AA miles but are very different and therefore not treated here).
See AA Participating Airline Upgrade Award - BA, IB, including codeshares (master thd), and note “one class of service” means Y to PE, PE to J, J to F where available on BA.
If the required inventory exists, they can be booked positively (i.e. upgraded immediately); if not, the request is wait listed. Wait list clearance is by status (EXP highest, no status lowest), and within status priority is by rolling 12 month EQD spend. Elites can have one traveling companion on the same PNR "borrow" their status for upgrade wait list purposes, until the request goes to the airport list, where you may want to assure your travel companion continues to hold your “borrowed” status for upgrade purposes.
Copays are waived for CK on all flights.
Frequently Asked Questions / FAQ:
Q. It says the upgrade fees are nonrefundable. Do I lose my miles and money if I'm not upgraded?
If your upgrade request does not go through, miles and copay are in fact refunded.
Q. If I am waitlisted, in what priority order are upgrades processed?
Upgrades are processed first by AAdvantage status tier, secondarily by type of upgrade, thirdly by the previous rolling 12 month EQD spend.
Q. Which has higher priority if all other preceding factors are the same? An upgraded with miles + copay, or an upgraded with SWU?
They have equal priority. A few reports state copay + upgrade have been given priority at some overseas stations.
Q. How soon will I know if my upgrade came through?
It can happen anytime inventory opens, from the time you book until the time you board. (Your request, including date and time of request, should carry over automatically to the airport list.)
Q. How soon will I know if my upgrade came through?
It can happen anytime inventory opens, from the time you book until the time you board. (Your request, including date and time of request, should carry over automatically to the airport list.)
Q. What happens to my booked seat whilst I'm waitlisted? If my upgrade doesn't come through, do I lose my reserved seat?
You normally retain your booked seat until (if) your upgrade comes through.
Q. How many flights can I upgrade with a single miles plus copay upgrade?
You may (assuming available inventory) upgrade up to three segments on the same ticketed itinerary (e.g. LHR-ORD-MIA-EZE, as long as they are on the same PNR).
Q. Can I look at AAnytime or MileSAAver award space to determine upgrade availability?
No. MileSAAver availability may be a good indication upgrade space may become available, but SAAver and upgrade inventories are separate.
Q. What fare inventory do I need to upgrade?
You need available "C" inventory to upgrade to two class domestic First and three class Business, "A" to three class First. These are not shown on aa.com, but some services (e.g. ExpertFlyer) do show them. The only way to reliably search for upgrade space on Expertflyer or other services is segment by segment. The reason for this is that by rule if C is available on the stand alone segment then the upgrade is allowed.
Q. I'm Executive Platinum. If I purchase an upgrade for someone without status, will they "borrow" my status for upgrade purposes?
They will if they are flying as your single traveling companion on the same flights. Otherwise, their status will determine their position on the upgrade wait list. This "borrowed" status was previously lost once the flight has gone to airport control; it doesn’t now, but it pays to check and see if it has been mismanaged by software - it can be restored when it has passed to airport control.
Q. Which miles earning and fare conditions will apply to my upgraded flights?
You will earn miles (award miles -- RDM -- and EQM) and EQ Dollars credit as determined by your originally purchased fare, and the applicable fare rules will also be determined by your originally purchased fare.
Older posts can be read in ARCHIVE: FAQ: Miles + Copay Upgrade / Upgrades (consolidated)
FAQ: Miles + Copay Upgrade / Upgrades (master thread)
Oct 8, 2016, 2:32 pm
#121
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
ETA: Also - shouldn't matter if you buy through expedia/orbitz AFAIK, as long as you buy an AA coded, AA operated flight. Could always buy from priceline to be safe (as long as you can cancel within 24h), call AA to confirm that you can upgrade, then cancel if you can't.
Oct 8, 2016, 5:58 pm
#122
Join Date: Dec 2015
Posts: 14
Thanks a lot for the info. I am not sure what flight it is yet.
I have one more question.
I have a WestJet rewards account and an AA Advantage account.
For the flights that are operated by Westjet but marketed by AA, is it possible to double dip, and claim mileage for both rewards programs?
I have one more question.
I have a WestJet rewards account and an AA Advantage account.
For the flights that are operated by Westjet but marketed by AA, is it possible to double dip, and claim mileage for both rewards programs?
Oct 10, 2016, 4:57 pm
#125
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
Equipment Change - Any Grounds for Refund of Miles+Copay?
I am flying on MIA-LHR next week in J and am monitoring the availability of upgrades for my travel companion (mine already cleared at purchase months ago).
I noticed that today's flight 38 MIA-LHR was switched from a 77W to a non-CIP 777.
I am outbound on a CIP 777 and return on 77W. Should either of these flights be downgraded to a non-CIP 777 and/or if I get bumped out of business, would I be entitled to my miles+copay back or any other compensation? Thanks!
I noticed that today's flight 38 MIA-LHR was switched from a 77W to a non-CIP 777.
I am outbound on a CIP 777 and return on 77W. Should either of these flights be downgraded to a non-CIP 777 and/or if I get bumped out of business, would I be entitled to my miles+copay back or any other compensation? Thanks!
Oct 10, 2016, 5:02 pm
#126
Join Date: Feb 2008
Programs: AA EXP
Posts: 3,049
You won't get a refund or compensation for a change of metal to an old 777, but you will be able to get them to change you to a different flight without cost if that happens.
If you are bumped back to Y then yes, you would get your miles+copay refunded, but no other compensation if it happens on the MIA-LHR leg. If it happens on the LHR-MIA leg then the EU261 rules come into play and you would be entitled to compensation.
If you are bumped back to Y then yes, you would get your miles+copay refunded, but no other compensation if it happens on the MIA-LHR leg. If it happens on the LHR-MIA leg then the EU261 rules come into play and you would be entitled to compensation.
Oct 10, 2016, 5:18 pm
#127
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,548
There would be no compensation due, even on LHR-MIA. If upgraded from economy to business using miles/SWUs or similar and then returned back to economy, EC261 will not apply
It would only apply if downgraded to a lower cabin than the ticket purchase was for
It would only apply if downgraded to a lower cabin than the ticket purchase was for
Oct 10, 2016, 6:52 pm
#128
Join Date: Oct 2010
Location: Alameda, CA, US
Programs: BAEC Gold (GGL/CCR), HHonors Diamond
Posts: 1,346
EC261 would apply, Dave Noble, as Co-pay and miles are a form of payment. A complimentary upgrade would not require compensation or refund.
Oct 10, 2016, 6:54 pm
#129
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,548
The Interpretative Guidelines on Regulation (EC) No 261/2004 of 10/06/16 from the EC , seems to disagree
Originally Posted by EC
3.4.2. Rights associated with upgrading and downgrading
In the case of upgrading, an air carrier cannot request any supplementary payment. In the case of downgrading, compensation in the form of reimbursement of a percentage of the price of the ticket is provided for under Article 10(2)(a) to (c) of the Regulation.
The definition of downgrading (or upgrading) applies to the class of carriage for which the ticket was purchased and not to any advantages offered through a frequent flyer programme or other commercial programme provided by an air carrier or tour operator
In the case of upgrading, an air carrier cannot request any supplementary payment. In the case of downgrading, compensation in the form of reimbursement of a percentage of the price of the ticket is provided for under Article 10(2)(a) to (c) of the Regulation.
The definition of downgrading (or upgrading) applies to the class of carriage for which the ticket was purchased and not to any advantages offered through a frequent flyer programme or other commercial programme provided by an air carrier or tour operator
Oct 10, 2016, 6:58 pm
#130
Join Date: Oct 2010
Location: Alameda, CA, US
Programs: BAEC Gold (GGL/CCR), HHonors Diamond
Posts: 1,346
Originally Posted by EC
3.4.2. Rights associated with upgrading and downgrading
In the case of upgrading, an air carrier cannot request any supplementary payment. In the case of downgrading, compensation in the form of reimbursement of a percentage of the price of the ticket is provided for under Article 10(2)(a) to (c) of the Regulation.
The definition of downgrading (or upgrading) applies to the class of carriage for which the ticket was purchased and not to any advantages offered through a frequent flyer programme or other commercial programme provided by an air carrier or tour operator
3.4.2. Rights associated with upgrading and downgrading
In the case of upgrading, an air carrier cannot request any supplementary payment. In the case of downgrading, compensation in the form of reimbursement of a percentage of the price of the ticket is provided for under Article 10(2)(a) to (c) of the Regulation.
The definition of downgrading (or upgrading) applies to the class of carriage for which the ticket was purchased and not to any advantages offered through a frequent flyer programme or other commercial programme provided by an air carrier or tour operator
Oct 10, 2016, 7:01 pm
#131
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Further, using miles+copay or SWU results in the issuing of a new ticket. So the passenger is formally ticketed in the upgraded cabin.
Oct 10, 2016, 7:01 pm
#132
Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
If you get downgraded, all I can say is don't take no for an answer. I sent the request to AA and was denied and had to send the form to the NEB in Italy. It was only then that AA agreed to pay up the miles they owed me.
Oct 10, 2016, 7:37 pm
#133
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Interesting-- never saw it discussed before, but that certainly seems to make sense.
