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Success stories booking awards on Etihad using AA miles (Archive - 2015 and earlier)

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Old Jan 13, 2015, 1:39 pm
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Awards: Success stories of award booking on Etihad using AA miles (>= 2015)

This thread is about our members' successful award bookings on Etihad / EY using AAdvantage miles. Please do not post to this thread if you want tips and assistance on booking Etihad awards with AA miles but see this thread: How to use AA miles on Etihad / EY (Consolidated / Master Thread). The wikipost of that thread also contains instructions on how to search for EY availability.

Note: posts prior to 2015 about this topic (with the exception of a few 2014 end of year posts brought forward for continuity) may be found at ARCHIVE: Success stories of award booking on Etihad using AA miles
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Success stories booking awards on Etihad using AA miles (Archive - 2015 and earlier)

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Old Nov 22, 2015, 3:38 pm
  #736  
 
Join Date: Aug 2011
Programs: AA,DL,MP,Marriott,Hyatt,HI,Carlson
Posts: 7
Unfortunately, I didn't have the same luck! I see Guest Seats available on Etihad.com, neither the US AAdvantage agents NOR Australian agents can see that inventory on AA award redemption
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Old Nov 22, 2015, 7:31 pm
  #737  
 
Join Date: May 2004
Programs: AA EXP
Posts: 1,204
Originally Posted by nk15
I am confirming, the Australian AA agents are good and can see and book the availability.

The problem persists with the US agents, so there is no other way.
This is my experience as well.
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Old Nov 25, 2015, 2:17 am
  #738  
 
Join Date: Sep 2012
Location: Hong Kong
Programs: BA Gold, DL PM, , Hilton Diamond (from being in a bed), SPG Plat, MR Plat
Posts: 922
Just booked for next April:

EDI-AUH-BOM in J
BOM-AUH-LHR-EDI in F apartments

Had to call AUS call centre as US centre couldn't see space. Very easily done and ticketed within 24 hours. Seats booked online once ticketed.
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Old Nov 25, 2015, 3:07 am
  #739  
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Join Date: Jan 2002
Posts: 44,574
Originally Posted by ESFLYER95

Had to call AUS call centre as US centre couldn't see space. Very easily done and ticketed within 24 hours. Seats booked online once ticketed.
don't forget the online chauffeur drive booking too
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Old Nov 25, 2015, 4:23 am
  #740  
 
Join Date: Sep 2012
Location: Hong Kong
Programs: BA Gold, DL PM, , Hilton Diamond (from being in a bed), SPG Plat, MR Plat
Posts: 922
Originally Posted by Dave Noble
don't forget the online chauffeur drive booking too
Oh don't worry they are booked!
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Old Nov 26, 2015, 1:06 pm
  #741  
 
Join Date: Jun 2003
Location: CA, AA EXP, MR Gold, SPG PLT
Posts: 1,850
I had noticed award availability in J between the US and AUH being pretty good for March 2016 until about a week back. Now it seems that all flights (JFK, ORD and LAX) are zeroed out on all days in Feb and Mar. Did something change in the last week?
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Old Nov 26, 2015, 2:00 pm
  #742  
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Join Date: Mar 2011
Programs: AA Platinum Pro, Hilton Diamond, Hyatt Exploralist, Marriot Silver
Posts: 2,065
Originally Posted by ajacpril
I had noticed award availability in J between the US and AUH being pretty good for March 2016 until about a week back. Now it seems that all flights (JFK, ORD and LAX) are zeroed out on all days in Feb and Mar. Did something change in the last week?
Some discussion on the Etihad forum. Not sure if this is a glitch or something worse. Time will tell...
http://www.flyertalk.com/forum/etiha...ry-flight.html
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Old Nov 26, 2015, 10:32 pm
  #743  
 
Join Date: Jun 2003
Location: CA, AA EXP, MR Gold, SPG PLT
Posts: 1,850
Thanks. I had not seen that before. I hope things resolve themselves soon.
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Old Nov 27, 2015, 1:18 am
  #744  
 
Join Date: Jun 2011
Posts: 51
ive booked EY F from AUH-LHR using AA miles through Australia AA. However, the miles is not deducted from my AA yet and my credit card still havent been charged. After keying the AA Record Locator ; its Status: On Request.
How long does it take on average (hours or days or weeks?) for AA to ticket EY ?
Can i consider the ticket will be confirmed/ticketed later on ? The reason i asked is because i want to buy a positional flight which is on promo now (promo ends tomorrow) Thanks.
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Old Nov 27, 2015, 1:29 am
  #745  
 
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,480
I am seeing wide open availability on certain Etihad flights for award travel using the Etihad "Guest Business" availability on their website. Yet AA cannot find anything available?

Does this happen from time to time - that the link between the two breaks? And if so, how long between these outages? While I am not in a hurry and have time - I am mostly curious to see if others too have experienced this while attempting to book on AA miles.

I see some posts above saying that the Australian service center may be of assistance. I will try that...

Edited to add:
Called the Australia call center. (its open 24 hours a day.)
Got the ticket booked and issued immediately.
Its definitely a strange technical snag with the folks in the USA.

Last edited by gottaluvNW; Nov 27, 2015 at 2:03 am Reason: Updated with new info
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Old Nov 27, 2015, 2:04 am
  #746  
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Join Date: Jan 2002
Posts: 44,574
Originally Posted by markus_see
ive booked EY F from AUH-LHR using AA miles through Australia AA. However, the miles is not deducted from my AA yet and my credit card still havent been charged. After keying the AA Record Locator ; its Status: On Request.
How long does it take on average (hours or days or weeks?) for AA to ticket EY ?
Can i consider the ticket will be confirmed/ticketed later on ? The reason i asked is because i want to buy a positional flight which is on promo now (promo ends tomorrow) Thanks.
The Australia office ime says that they will get ticketing done in 24-48 hours. How long has it been?
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Old Nov 27, 2015, 12:20 pm
  #747  
 
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 803
Originally Posted by markus_see
ive booked EY F from AUH-LHR using AA miles through Australia AA. However, the miles is not deducted from my AA yet and my credit card still havent been charged. After keying the AA Record Locator ; its Status: On Request.
How long does it take on average (hours or days or weeks?) for AA to ticket EY ?
Can i consider the ticket will be confirmed/ticketed later on ? The reason i asked is because i want to buy a positional flight which is on promo now (promo ends tomorrow) Thanks.
I got one within hours. The way I did it is call center in China -> on hold -> call exp desk to issue.
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Old Nov 27, 2015, 12:43 pm
  #748  
 
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 803
I posted in another thread as well. But as it is related to Etihad I would like to ask it again here.

I was trying to book AMM-DOH-AUH-SFO because AMM-AUH's availability is not good. However I was told it must be done in two tickets by exp desk. DOH-AUH-SFO is OK even though the DOH-AUH segment is on QR.

It is very confusing to me since AMM-DOH-AUH-SFO is only 2 miles more than AMM-AUH-SFO. I suppose the later should be allowed (is it?). Why AMM-DOH causes a problem? Someone on the other thread suggests I have to follow the routing rule of the published fare. I can't find the source for the rule. But I guess AA never published the detailed rule anyway.

On issuing the DOH-AUH-SFO ticket the agent also mentioned there is a strange 100-200$ fee on the ticket. However she cannot understand what the fee is about, so she removed it manually anyway.
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Old Nov 27, 2015, 1:29 pm
  #749  
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Join Date: Mar 2001
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Posts: 27,730
Originally Posted by zig2
I posted in another thread as well. But as it is related to Etihad I would like to ask it again here.

I was trying to book AMM-DOH-AUH-SFO because AMM-AUH's availability is not good. However I was told it must be done in two tickets by exp desk. DOH-AUH-SFO is OK even though the DOH-AUH segment is on QR.

It is very confusing to me since AMM-DOH-AUH-SFO is only 2 miles more than AMM-AUH-SFO. I suppose the later should be allowed (is it?). Why AMM-DOH causes a problem? Someone on the other thread suggests I have to follow the routing rule of the published fare. I can't find the source for the rule.
There is zero question about that rule and that it's as I say it is.

I am the original source of that unpublished information but it's now very widely known. Every single poster that's ever posted about it and every blogger (and for-pay award-booker, etc) that knows these unpublished rules, know of them because of me.

So, no doubt the rule exists.

Question in that thread was which of the various published F fares published on that route should apply (as there are MPM-based ones and routing-based ones, it appears?) That I cannot answer-- and if I can't answer that, no one here can.

So, you'll be somewhat at the mercy of calling again and if the same answer persists, "taking it or leaving it" in terms of what they say.

Last edited by JonNYC; Nov 27, 2015 at 1:35 pm
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Old Nov 27, 2015, 1:31 pm
  #750  
jix
 
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
Originally Posted by zig2
I posted in another thread as well. But as it is related to Etihad I would like to ask it again here.

I was trying to book AMM-DOH-AUH-SFO because AMM-AUH's availability is not good. However I was told it must be done in two tickets by exp desk. DOH-AUH-SFO is OK even though the DOH-AUH segment is on QR.

It is very confusing to me since AMM-DOH-AUH-SFO is only 2 miles more than AMM-AUH-SFO. I suppose the later should be allowed (is it?). Why AMM-DOH causes a problem? Someone on the other thread suggests I have to follow the routing rule of the published fare. I can't find the source for the rule. But I guess AA never published the detailed rule anyway.

On issuing the DOH-AUH-SFO ticket the agent also mentioned there is a strange 100-200$ fee on the ticket. However she cannot understand what the fee is about, so she removed it manually anyway.
Do you have to go through DOH? RJ has wide availability AMM-AUH in Y/J in 2016 or were you only looking on EY flights?
jix is offline  


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