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GUIDE: LHR / London Heathrow, Connection, MCT inc. AA T3 <--> BA/IB T5

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Old Feb 5, 2015, 10:54 am
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Last edit by: stifle
Please edit or add information to this wiki as necessary.

Link to LHR page on aa.com

Link to London-Heathrow web pages

Link to Wikipedia page on LHR

Link to FT - AA thread London Heathrow (LHR) <-> Gatwick (LGW) Transport / Transfer (master thread)

The vast majority of arriving passengers with a passport from the European Union, Switzerland or, effective 20 May 2019, Australia, Canada, Japan, New Zealand, Singapore, South Korea or USA can now use arrival immigration eGates without any fee or pre-registration requirement. But for those transiting LHR with a non-UK/non-Ireland destination and no luggage to claim during transit at LHR, the eGates are generally irrelevant since most such passengers don’t enter the UK-Ireland Common Travel Area.

NOTE: Connecting flights between Terminal 5 and Terminal 3 - please allow a minimum 1 hour 30 minutes between flights.

If you are unsure which terminal your connecting flight departs from, see "Which terminal does my flight depart from / arrive?"

For gate to gate connection assistance in T-3, AA Five Star Service can be used (fee, must be in AA Business or First on incoming or outbound flight). For interterminal assistance, see https://www.heathrow.com/airport-gui...cierge-service for Heathrow Meet and Assist.

LHR is composed of four terminals (Terminal 1 is now permanently closed). American Airlines and many oneworld airlines (e.g. AY, BA, CX, IB, JL, QF, RJ, UL) use Terminal 3. MH and QR use terminal 4. BA uses Terminals 3 and 5. These terminals are not connected - you can not walk from one to the other. Use this tool to see where your next flight departs / arrives.

Transferring/ Connections at LHR interterminal can be done three ways:

Link to interactive custom Heathrow Flight Connections Guide

1) Landside: exit your terminal and process HM immigration and customs as if you were arriving in the UK, then take the free train or busses connecting to other terminals. With most hotels, if you are staying overnight you will most likely utilise the "Heathrow Hoppa" busses costing Ł6 for one person or Ł11 for a family one way, Ł11 for one person and Ł21 for a family return; family is up to 2 adults and 3 children. A small discount is available for buying your ticket at a ticket machine in select hotels or via the HH website. You must proceed landside if planning to use the AA (or BA) Arrivals Lounge, which close at 1400 hrs / 2 PM as these are landside. (See post no. 627, here, for local land & hotel transport options.)

Inter-terminal landside connections can be via rail (free) or walking, depending on the terminals. See the diagram for Heathrow Express terminal connections, free when you are traveling within the airport's confines. See here You can also travel between the terminals, or Hatton Cross station, free of charge via the Piccadilly line, but you must touch a contactless payment card/Apple/Google Pay or Oyster card on the faregates at the start and end of your journey. When changing terminals via Heathrow Express or Elizabeth line you can either do the same or get a free paper ticket.


2) Airside:

Follow the signage to Flight Connections, where you will proceed a bus waiting area at airport ground level and take a bus to your next terminal, where you will proceed through boarding pass, carryon check a standard airport security check. Now you are ready to catch your next flight. Flight connections Minimum Connect Times are ordinarily 75 - 90 minutes (the latter for connections between T3 and T5).

NOTE: You must be at your connecting gate 20 minutes prior to departure. If you must recover bags and re-check (e.g. oneworld to non-oneworld or LCC) you must check your baggage in at least 45 minutes prior to departure.

Use this tool available from this page on LHR's website that include a step by step guide through Flight Connections. The page also offers videos. Use this tool to see where your next flight departs / arrives.[/quote]


Typical Terminal 3 to Terminal 5 Flight Connections path:

T3–>T5 see posts 674, 675.1. Welcome to Heathrow!: On leaving the aircraft, please follow the purple signs for Flight Connections.

2. Flight Connections bus: A dedicated bus will transfer you between terminals. Buses are free and depart every six to ten minutes.

3. Airline desks: Need to visit your airline's ticket desk? You'll find it here.

4. Ready to fly: Staff will check that you're in the right place, your hand baggage meets airline regulations, and you have time to catch your onward flight.

5. Hand baggage check: At this point your hand baggage will be checked to ensure it conforms to UK and EU regulations. Please be aware that liquids in containers over 100ml are not allowed through security.

6. Security screening: You will pass through security screening at this point. If you are a non-UK resident and have goods to declare to HM Customs, please use the Customs telephone before security control.

7. Departure lounge: Check the screens in the departure lounge, which will be updated when your gate opens and again when your flight is ready for boarding.

NOTE: Flight departure gates are listed in only sufficient time to get to the gate, not hours (or often an hour) prior to departure.


Typical Terminal 5 to Terminal 3 Flight Connections path:1. Welcome to Heathrow!: On leaving the aircraft, please follow the purple signs for Flight Connections.

2. Flight Connections bus: A dedicated bus will transfer you between terminals. Buses are free and depart every six to ten minutes.

NOTE: As there is a new AA desk at the bus boarding point, you can get your AA boarding pass and pass the AA oral security questioning while you await the bus.

3. Hand baggage check: At this point your hand baggage will be checked to ensure it conforms to UK and EU regulations. Please be aware that liquids in containers over 100ml are not allowed through security.

4. Security screening: You will pass through security screening at this point. If you are a non-UK resident and have goods to declare to HM Customs, please use the Customs telephone before security control.

5. Airline desks: Need to visit your airline's ticket desk? You'll find it here. But see 2A if flying AA.

6. Departure lounge: Check the screens in the departure lounge, which will be updated when your gate opens and again when your flight is ready for boarding.

Lounges:
Airside lounges at LHR are designated departure lounges. You use the lounge in the terminal you're departing from – arriving and departing passengers are separated, so it's not possible (for example) to use a terminal 5 lounge if you are arriving in terminal 5 and departing from terminal 3.

Terminal 3 lounges include:

Airside, departure lounges:
American Airlines Flagship / First Class Lounge - Lounge Zone H
American Airlines Admirals Club - Lounge Zone H
British Airways Galleries First and Club lounges - Lounge Zone F
Cathay Pacific First and Business lounges near Gate 11
Qantas Airways London Lounge - Lounge B / Gate

Landside, for arriving AA and BA long haul passengers who flew in first or business class, or any class if oneworld Emerald (no guest)
American Airlines Arrivals Lounge (recently renovated)

Terminal 5 lounges:

Airside lounges:
British Airways Concorde Room (longhaul BA First)
British Airways Galleries First Lounge - South Concourse
British Airways Galleries Club lounges both North & South Concourses
British Airways Galleries Club lounge T5B Satellite

Landside, for arriving BA First/Club World passengers and oneworld emerald members in World Traveller or World Traveller Plus (no guest)
British Airways Galleries Arrivals Lounge

For hours, access, amenities, etc. consult the oneworld lounge access tool here

Link to the most useful London Heathrow International Airport website. Click on "Connections" for a connection assistance tool.

For long connections where you might wish to go to London, you can use "the tube" (Underground, ~50 minutes, cheapest), busses to various locations, taxis (the most expensive, about 45 minutes) or "minicabs" and other hired cars, the Heathrow Express (15 minutes to Paddington station) or Heathrow Connect (30 minutes to Paddington). You can also Uber or bus to nearby Windsor town, and with sufficient time even tour Windsor Castle.

For links to local and local hotels, other airports (such as Gatwick, ~1:30), railroad stations (Feltham, Watford, Woking and Reading), intercity coaches (such as Oxford) start at this page.

The Tube takes 50 minutes from the Central / Terminals 2/3, T-4 or T-5 stations using the Piccadilly Line. Link to LHR tube page; link to London Toolkit page on LHR and Piccadilly line; link to Transport for London page.

The Heathrow Express / HEX departs T-5 and takes 21 minutes (it stops at Central / T2/3, six minutes) and onward to Paddington (15 minutes, about 1/3 of the time a taxi would take, though a taxi or bus can tale longer in some traffic). The trains have 15 minute headway (depart every 15 minutes) and have baggage racks.

(If you stay at Hilton T-4, board HEX at T-5, go to Central / T-2/3, get off, take the connecting train to T-4 (4 minutes), all free. From T-4 follow the signs to the hotel, perhaps 10 minute walk by covered board walk).

The Elizabeth Line (formerly TfL Rail) costs less, takes 30 minutes to Paddington from the Heathrow stations, and continues to key central London destinations such as Tottenham Court Road and Liverpool Street.


This London Heathrow International Airport connection / transfer thread has been split off from the original thread, which can be read here: BA T5 <-> AA T3 transfer /connection at LHR / Heathrow (obsolete, trailing thread).

For other terminals please see ARCHIVE: BA T5 <-> AA T3 transfer /connection at LHR / Heathrow

Also see this page for MCT information.





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GUIDE: LHR / London Heathrow, Connection, MCT inc. AA T3 <--> BA/IB T5

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Old Jul 15, 2019, 1:28 am
  #856  
 
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Originally Posted by gateH15

even tho MCT will be met and he could technically be protected it’s too short of a connection to clear immigration, get the bags and recheck it.
MCT doesn't matter because this isn't a connection, these are separate tickets.
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Old Jul 15, 2019, 5:44 am
  #857  
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You have 1.50 not 1.55 - your maths is off and 5 minutes matter.

And you have less than that as you must have completed the BA check-in process / bags dropped off by T-45 not just be in a queue.

So you have 1.05 to deplane, clear passport control (quick these days due to the e-gates), collect bags and then get to the BA check-in desks. All assuming you arrive on time. If you arrive late you have even less time.

I wouldn't be comfortable with that.

And if you miss the 1.55PM BA flight they won't automatically just rebook you onto the next one.

Not sure what the AA policy is in these cases with separate tickets - read variable reports that they will and they won't/
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Old Jul 15, 2019, 6:51 am
  #858  
 
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As others have mentioned, 1:55 is too short of a time to be at all comfortable on making the BA flight to Lyon. That being said, the nice thing about having your second flight leave from T3 is the abundance of lounges to try out (AA/BA/CX/QF) and they are all very close to each other. As an EXP you can even try the F lounges/sections where available.

With the later departure, you can leisurely check them all out, take a shower,,relax, and have lunch and/or nibble on the various offerings the lounges provide. Of course this means you will have the opportunity to try out quite the selection of champagnes , or other beverages. This scenario is much preferable to trying to rush in a panic to catch the earlier flight, if even possible.

Last edited by teemuflyer; Jul 15, 2019 at 11:18 am
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Old Jul 15, 2019, 7:31 am
  #859  
 
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Originally Posted by no1cub17
MCT doesn't matter because this isn't a connection, these are separate tickets.
MCT does matter when you are on separate ticket. AA only protects separate tickets to/from oneworld if MCT was met.
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Old Jul 15, 2019, 8:26 am
  #860  
 
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LHR is one of the worst airports in Europe for connections or the non-connection you have. I would try to route thru a different airport. And having two different tickets is risky (delays) and inconvenient (no check thru). Did you try to look for different routings?
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Old Jul 15, 2019, 8:43 am
  #861  
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Originally Posted by Jonesdds
Flying AA metal getting in at 12:05 in LHR. Had to book connection separately, flying on to Lyon. BA flights either 1:55 pm or 6:55 pm. 1:55 to little time? Hate to add 5 hrs connection time. I’ve only connected from another destination in Europe through LHR.

Are all AA flights going to be arriving in terminal 5? And do all flights to European destinations fly out of terminal 5? I know there are some flights in and out of terminal 3 but maybe just a few long haul flights.

we will have checked bags, I assume we will be able to check through to Lyon, or not? If so, will we have to retrieve then recheck after immigration, etc.? Seems if no and we are able to check through to Lyon then 1:55 becomes much more realistic, correct?
We have merged your query into the existing thread. This helps prevent information fragmentation, and allows access to the Wikipost at the top of the page. You’ll see a link there to other resources. Please do search prior to starting new threads.

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In your case, as others have said, 1:50 between flights would be quite risky. You’ll arrive T-3, have to arrive in the U.K., collect your bags and recheck at T-3.
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Old Jul 15, 2019, 9:26 am
  #862  
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Originally Posted by Unterwegs
LHR is one of the worst airports in Europe for connections or the non-connection you have. I would try to route thru a different airport. And having two different tickets is risky (delays) and inconvenient (no check thru). Did you try to look for different routings?
OP is already booked on AA to LHR.

As mentioned above the 1:50 connection is too short given the checked luggage. So that leaves the 5 hr. connection, which will be plenty of time.

While I agree it's a moderate PITA to have to clear immigration, re-check bags, etc., this is a T3-T3 connection, so far from the end of the world, and nowhere near bad enough that I would spend hundreds (if not thousands) in potential change fees & fare differences to avoid.

Really not a big deal at all...land, get the immigration/baggage/re-check formalities out of the way, take a shower and have lunch in the CX lounge, and you'll be boarding to LYS before you know it.
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Old Jul 15, 2019, 9:37 am
  #863  
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Originally Posted by hbtr
Over the years about 70% of my AA flights int LHR have experienced some sort of delay, often due in part to some sort of flow control where you are stacked up somewhere near London for 15-30 minutes.
Once upon a time I would have agreed with this statement, but in recent years my on-time arrivals into (and departures from) LHR have far outnumbered my delays. Perhaps it's because the airlines now pad the schedules, or perhaps operations at LHR have improved, but I now find I can expect my LHR flights to operate on time. (Not that this changes the advice to the OP. 1:50 still is too short with checked bags that have to be claimed and rechecked.)
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Old Jul 15, 2019, 11:08 am
  #864  
 
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Originally Posted by Jonesdds
Flying AA metal getting in at 12:05 in LHR. Had to book connection separately, flying on to Lyon. BA flights either 1:55 pm or 6:55 pm. 1:55 to little time? Hate to add 5 hrs connection time. I’ve only connected from another destination in Europe through LHR.

Are all AA flights going to be arriving in terminal 5? And do all flights to European destinations fly out of terminal 5? I know there are some flights in and out of terminal 3 but maybe just a few long haul flights.

we will have checked bags, I assume we will be able to check through to Lyon, or not? If so, will we have to retrieve then recheck after immigration, etc.? Seems if no and we are able to check through to Lyon then 1:55 becomes much more realistic, correct?
I have done the separate ticket connection in London with checked bags. You can't check bags through.
I had a similar ~2hr connection time.
On the way back to the US, I did not make it to my flight to LAX. By the time I cleared immigration and collected my bag, I was not allowed to check-in. As it was the last flight of the day to the US, they re-booked me on the first flight next day. Nice that they were able to re-book but arriving one day later was not fun.

So, yes, go for the longer connection. You will appreciate not having to rush and being able to take your time for every step of the transfer.

Originally Posted by Unterwegs
LHR is one of the worst airports in Europe for connections
Saying the above is like saying "quit OW" as US-Europe trips via LHR are the most abundant and flexible and are hard to avoid if sticking to OW. (yeah yeah, there is IB and Finnair but they don't offer as much flexibility as connecting through LHR).
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Old Jul 15, 2019, 11:59 am
  #865  
 
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Just another chirp to take the longer connection. Better safe than sorry with such things.

If in J, enjoy the arrivals lounge once bags are checked back in with BA. Have a shower, a bite to eat, and just relax. An extra couple of hours isn’t going to be the end of the world, and it’s much better not having to stress over making another flight on a tight schedule.

Have a nice trip.
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Old Jul 15, 2019, 12:10 pm
  #866  
 
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Originally Posted by thunderlounge
Just another chirp to take the longer connection. Better safe than sorry with such things.

If in J, enjoy the arrivals lounge once bags are checked back in with BA. Have a shower, a bite to eat, and just relax. An extra couple of hours isn’t going to be the end of the world, and it’s much better not having to stress over making another flight on a tight schedule.

Have a nice trip.
Although I appreciate the Arrivals Lounge as much as anyone heading into London and want to take a shower and the like beforehand, the F&B offerings are much more extensive at the T3 OW Lounges and decent showers are available in most of them.
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Old Jul 15, 2019, 12:42 pm
  #867  
 
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Originally Posted by KARFA
yes. You would go through immigration at T3, collect your bag, go across to T5 (use HEX or tube) and go up to check in on the top floor to check your bag.
Just for clarity, getting from T3 to T5 is easy via the free Heathrow inter-terminal train service (same place as the Heathrow Express and Heathrow Connect). When you clear immigration and customs in T3, just follow the signs for "Trains to London." When you get to the train station, collect a free terminal transfer ticket from the ticket machine, proceed through the ticket check gate, then follow the signs for T5, not the Heathrow Express to London. It's one stop and the train terminates in T5. You'll actually be boarding a Heathrow Express train that came in from London and terminates at T5.

Originally Posted by Jonesdds
Flying AA metal getting in at 12:05 in LHR. Had to book connection separately, flying on to Lyon. BA flights either 1:55 pm or 6:55 pm. 1:55 to little time? Hate to add 5 hrs connection time. I’ve only connected from another destination in Europe through LHR.

Are all AA flights going to be arriving in terminal 5? And do all flights to European destinations fly out of terminal 5? I know there are some flights in and out of terminal 3 but maybe just a few long haul flights.

we will have checked bags, I assume we will be able to check through to Lyon, or not? If so, will we have to retrieve then recheck after immigration, etc.? Seems if no and we are able to check through to Lyon then 1:55 becomes much more realistic, correct?
If you have not yet ticketed your AA flight to LHR, see if the Lyon connection can be added on. That would be the simplest as you'd be able to through-check your bags. If you have already ticketed your AA flight to LHR, see if AA or your TA can book the Lyon flight as a separate ticket in the same PNR. With it being in the same PNR, AA may be willing to through-check your bag.
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Old Jul 16, 2019, 1:44 pm
  #868  
 
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Originally Posted by mvoight
There are days when Eurostar stops in Lyon.... Of course, it is a bit easier to fly there.
That said, I wouldn't book this short AA-BA with checked bags
I was considering doing this, is there a station close to the airport or would I have to go downtown, Pancras station? If it was a quick taxi there I'd think about it. Assume requires a change of trains in Paris? We'll have two large suitcases and the carryon's so trying not to make it too difficult....
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Old Jul 16, 2019, 1:50 pm
  #869  
 
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Originally Posted by Jonesdds
I was considering doing this, is there a station close to the airport or would I have to go downtown, Pancras station? If it was a quick taxi there I'd think about it. Assume requires a change of trains in Paris? We'll have two large suitcases and the carryon's so trying not to make it too difficult....
As romantic as taking the train would be, there are lots of transfers involved and with two large suitcases I wouldn't try it. Plus it will still take a lot longer to get to Lyon vs. just taking the later BA flight. My 2 cents..
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Old Jul 16, 2019, 2:17 pm
  #870  
 
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Originally Posted by teemuflyer
As others have mentioned, 1:55 is too short of a time to be at all comfortable on making the BA flight to Lyon. That being said, the nice thing about having your second flight leave from T3 is the abundance of lounges to try out (AA/BA/CX/QF) and they are all very close to each other. As an EXP you can even try the F lounges/sections where available.

With the later departure, you can leisurely check them all out, take a shower,,relax, and have lunch and/or nibble on the various offerings the lounges provide. Of course this means you will have the opportunity to try out quite the selection of champagnes , or other beverages. This scenario is much preferable to trying to rush in a panic to catch the earlier flight, if even possible.
Yes I wondered what lounges I'd be able to access. That does make the wait go much quicker. I am EXP and would most likely be flying coach on a AA award ticket(maybe BA award ticket), after a biz class flight on AA. So I would have access to those first class lounges? Does AA have Flagship lounge in LHR at this point? Probably be last on my list with CX and QF being the most interesting.

If both of my tickets are AA, even though one purchased and one is award am I really not able to combine them and have luggage checked all the way through? Yes, the second flight would be on BA metal but AA ticket.
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