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GUIDE: LHR / London Heathrow, Connection, MCT inc. AA T3 <--> BA/IB T5

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Old Feb 5, 2015, 10:54 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: stifle
Please edit or add information to this wiki as necessary.

Link to LHR page on aa.com

Link to London-Heathrow web pages

Link to Wikipedia page on LHR

Link to FT - AA thread London Heathrow (LHR) <-> Gatwick (LGW) Transport / Transfer (master thread)

The vast majority of arriving passengers with a passport from the European Union, Switzerland or, effective 20 May 2019, Australia, Canada, Japan, New Zealand, Singapore, South Korea or USA can now use arrival immigration eGates without any fee or pre-registration requirement. But for those transiting LHR with a non-UK/non-Ireland destination and no luggage to claim during transit at LHR, the eGates are generally irrelevant since most such passengers don’t enter the UK-Ireland Common Travel Area.

NOTE: Connecting flights between Terminal 5 and Terminal 3 - please allow a minimum 1 hour 30 minutes between flights.

If you are unsure which terminal your connecting flight departs from, see "Which terminal does my flight depart from / arrive?"

For gate to gate connection assistance in T-3, AA Five Star Service can be used (fee, must be in AA Business or First on incoming or outbound flight). For interterminal assistance, see https://www.heathrow.com/airport-gui...cierge-service for Heathrow Meet and Assist.

LHR is composed of four terminals (Terminal 1 is now permanently closed). American Airlines and many oneworld airlines (e.g. AY, BA, CX, IB, JL, QF, RJ, UL) use Terminal 3. MH and QR use terminal 4. BA uses Terminals 3 and 5. These terminals are not connected - you can not walk from one to the other. Use this tool to see where your next flight departs / arrives.

Transferring/ Connections at LHR interterminal can be done three ways:

Link to interactive custom Heathrow Flight Connections Guide

1) Landside: exit your terminal and process HM immigration and customs as if you were arriving in the UK, then take the free train or busses connecting to other terminals. With most hotels, if you are staying overnight you will most likely utilise the "Heathrow Hoppa" busses costing £6 for one person or £11 for a family one way, £11 for one person and £21 for a family return; family is up to 2 adults and 3 children. A small discount is available for buying your ticket at a ticket machine in select hotels or via the HH website. You must proceed landside if planning to use the AA (or BA) Arrivals Lounge, which close at 1400 hrs / 2 PM as these are landside. (See post no. 627, here, for local land & hotel transport options.)

Inter-terminal landside connections can be via rail (free) or walking, depending on the terminals. See the diagram for Heathrow Express terminal connections, free when you are traveling within the airport's confines. See here You can also travel between the terminals, or Hatton Cross station, free of charge via the Piccadilly line, but you must touch a contactless payment card/Apple/Google Pay or Oyster card on the faregates at the start and end of your journey. When changing terminals via Heathrow Express or Elizabeth line you can either do the same or get a free paper ticket.


2) Airside:

Follow the signage to Flight Connections, where you will proceed a bus waiting area at airport ground level and take a bus to your next terminal, where you will proceed through boarding pass, carryon check a standard airport security check. Now you are ready to catch your next flight. Flight connections Minimum Connect Times are ordinarily 75 - 90 minutes (the latter for connections between T3 and T5).

NOTE: You must be at your connecting gate 20 minutes prior to departure. If you must recover bags and re-check (e.g. oneworld to non-oneworld or LCC) you must check your baggage in at least 45 minutes prior to departure.

Use this tool available from this page on LHR's website that include a step by step guide through Flight Connections. The page also offers videos. Use this tool to see where your next flight departs / arrives.[/quote]


Typical Terminal 3 to Terminal 5 Flight Connections path:

T3–>T5 see posts 674, 675.1. Welcome to Heathrow!: On leaving the aircraft, please follow the purple signs for Flight Connections.

2. Flight Connections bus: A dedicated bus will transfer you between terminals. Buses are free and depart every six to ten minutes.

3. Airline desks: Need to visit your airline's ticket desk? You'll find it here.

4. Ready to fly: Staff will check that you're in the right place, your hand baggage meets airline regulations, and you have time to catch your onward flight.

5. Hand baggage check: At this point your hand baggage will be checked to ensure it conforms to UK and EU regulations. Please be aware that liquids in containers over 100ml are not allowed through security.

6. Security screening: You will pass through security screening at this point. If you are a non-UK resident and have goods to declare to HM Customs, please use the Customs telephone before security control.

7. Departure lounge: Check the screens in the departure lounge, which will be updated when your gate opens and again when your flight is ready for boarding.

NOTE: Flight departure gates are listed in only sufficient time to get to the gate, not hours (or often an hour) prior to departure.


Typical Terminal 5 to Terminal 3 Flight Connections path:1. Welcome to Heathrow!: On leaving the aircraft, please follow the purple signs for Flight Connections.

2. Flight Connections bus: A dedicated bus will transfer you between terminals. Buses are free and depart every six to ten minutes.

NOTE: As there is a new AA desk at the bus boarding point, you can get your AA boarding pass and pass the AA oral security questioning while you await the bus.

3. Hand baggage check: At this point your hand baggage will be checked to ensure it conforms to UK and EU regulations. Please be aware that liquids in containers over 100ml are not allowed through security.

4. Security screening: You will pass through security screening at this point. If you are a non-UK resident and have goods to declare to HM Customs, please use the Customs telephone before security control.

5. Airline desks: Need to visit your airline's ticket desk? You'll find it here. But see 2A if flying AA.

6. Departure lounge: Check the screens in the departure lounge, which will be updated when your gate opens and again when your flight is ready for boarding.

Lounges:
Airside lounges at LHR are designated departure lounges. You use the lounge in the terminal you're departing from – arriving and departing passengers are separated, so it's not possible (for example) to use a terminal 5 lounge if you are arriving in terminal 5 and departing from terminal 3.

Terminal 3 lounges include:

Airside, departure lounges:
American Airlines Flagship / First Class Lounge - Lounge Zone H
American Airlines Admirals Club - Lounge Zone H
British Airways Galleries First and Club lounges - Lounge Zone F
Cathay Pacific First and Business lounges near Gate 11
Qantas Airways London Lounge - Lounge B / Gate

Landside, for arriving AA and BA long haul passengers who flew in first or business class, or any class if oneworld Emerald (no guest)
American Airlines Arrivals Lounge (recently renovated)

Terminal 5 lounges:

Airside lounges:
British Airways Concorde Room (longhaul BA First)
British Airways Galleries First Lounge - South Concourse
British Airways Galleries Club lounges both North & South Concourses
British Airways Galleries Club lounge T5B Satellite

Landside, for arriving BA First/Club World passengers and oneworld emerald members in World Traveller or World Traveller Plus (no guest)
British Airways Galleries Arrivals Lounge

For hours, access, amenities, etc. consult the oneworld lounge access tool here

Link to the most useful London Heathrow International Airport website. Click on "Connections" for a connection assistance tool.

For long connections where you might wish to go to London, you can use "the tube" (Underground, ~50 minutes, cheapest), busses to various locations, taxis (the most expensive, about 45 minutes) or "minicabs" and other hired cars, the Heathrow Express (15 minutes to Paddington station) or Heathrow Connect (30 minutes to Paddington). You can also Uber or bus to nearby Windsor town, and with sufficient time even tour Windsor Castle.

For links to local and local hotels, other airports (such as Gatwick, ~1:30), railroad stations (Feltham, Watford, Woking and Reading), intercity coaches (such as Oxford) start at this page.

The Tube takes 50 minutes from the Central / Terminals 2/3, T-4 or T-5 stations using the Piccadilly Line. Link to LHR tube page; link to London Toolkit page on LHR and Piccadilly line; link to Transport for London page.

The Heathrow Express / HEX departs T-5 and takes 21 minutes (it stops at Central / T2/3, six minutes) and onward to Paddington (15 minutes, about 1/3 of the time a taxi would take, though a taxi or bus can tale longer in some traffic). The trains have 15 minute headway (depart every 15 minutes) and have baggage racks.

(If you stay at Hilton T-4, board HEX at T-5, go to Central / T-2/3, get off, take the connecting train to T-4 (4 minutes), all free. From T-4 follow the signs to the hotel, perhaps 10 minute walk by covered board walk).

The Elizabeth Line (formerly TfL Rail) costs less, takes 30 minutes to Paddington from the Heathrow stations, and continues to key central London destinations such as Tottenham Court Road and Liverpool Street.


This London Heathrow International Airport connection / transfer thread has been split off from the original thread, which can be read here: BA T5 <-> AA T3 transfer /connection at LHR / Heathrow (obsolete, trailing thread).

For other terminals please see ARCHIVE: BA T5 <-> AA T3 transfer /connection at LHR / Heathrow

Also see this page for MCT information.





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GUIDE: LHR / London Heathrow, Connection, MCT inc. AA T3 <--> BA/IB T5

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Old Jul 9, 2019, 3:25 pm
  #841  
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Originally Posted by Campion76
Apologies, I'm trying not to replicate a previous-answered question here, but I'm hoping you can help me out. I'm flying this weekend on a non-connecting flight from EWR-LHR on Virgin Atlantic (arriving T3, I assume), then transferring to a BA flight from T5 seven hours later.

I can either check or not check my luggage. Checking would be nice because it's a long trip and I'm not sure I can fit all my liquids into one quart-sized container (special contact lens solution). However, after reading through the instructions, it looks like it might just be easier to suck it up and carry on my suitcase at EWR, thus preventing the hassle of going all the way landside, going through security again, etc.

I would swear that a couple years ago, doing almost the same thing, when I got to T5 I was able to give my hand luggage (including a carry-on suitcase) to a BA rep somewhere in the middle of T5 and just leave it there for a few hours. I am sure I didn't pay for this service. However, I can't find anything on Heathrow's or BA's sites about this. Since I didn't pay, I don't think it was the left luggage service.

Can anyone tell me what this was and if it's still there? If not, do I have any options other than lugging a suitcase around T5 with me for seven hours (I don't have lounge access).
Welcome to FlyerTalk.

If you’re traveling on separate ticketing, you’ll have to go through immigration, retrieve your baggage, go through customs and proceed to the rail terminal. Take the train to T-5, check your baggage in and go airside.

New members’ first posts go to a moderation queue as part of our spam prevention program; it can take a little time to review and release. No need to apologize; we have deleted that post. /Moderator

Last edited by JDiver; Jul 9, 2019 at 3:31 pm
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Old Jul 9, 2019, 3:39 pm
  #842  
 
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Thanks! Perhaps my question wasn't clear. I understand how to get between terminals, I'm trying to figure out what to do with my bag in T5. I could check it, but since I have no status I think I have wait until 3 hrs before boarding. Or I could carry it on. In that case, I have a vague recollection of an area airside in T5 where BA would hold my suitcase. That's what I can't find any info about.
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Old Jul 9, 2019, 3:46 pm
  #843  
 
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Originally Posted by Campion76
Checking would be nice because it's a long trip and I'm not sure I can fit all my liquids into one quart-sized container (special contact lens solution).
I also wear contact lenses. I wear Boston gas perm hard lenses. I always stop by a Boots the Chemist shop in LHR T5 because they sell a special travel pack of the solution I need. The travel pack is two small bottles of solution, instead of the one large bottle I get here in the States.

I can use the small travel pack bottles for onward travel, as they are under 3 oz.

You might want to look at a Boots website to see if your desired brand of contact lens solution is available. You can also just call them and ask.

I offer this info in the event you decide to go all carry-on.
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Old Jul 9, 2019, 3:46 pm
  #844  
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Originally Posted by Campion76
Thanks! Perhaps my question wasn't clear. I understand how to get between terminals, I'm trying to figure out what to do with my bag in T5. I could check it, but since I have no status I think I have wait until 3 hrs before boarding. Or I could carry it on. In that case, I have a vague recollection of an area airside in T5 where BA would hold my suitcase. That's what I can't find any info about.
That may be a better question for the BA board. But I've never seen mention of anywhere to store luggage airside T5.
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Old Jul 9, 2019, 4:01 pm
  #845  
 
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Originally Posted by Campion76
Thanks! Perhaps my question wasn't clear. I understand how to get between terminals, I'm trying to figure out what to do with my bag in T5. I could check it, but since I have no status I think I have wait until 3 hrs before boarding. Or I could carry it on. In that case, I have a vague recollection of an area airside in T5 where BA would hold my suitcase. That's what I can't find any info about.
A couple of things:

1) Going landside to check your bag is not that big of deal, specially since you have a 7 hour layover.
You have to go through security anyway, even if you stay airside.
There is an extra step - immigraiton - that used to be a pain for non-european travelers (long lines).
But good news is that US citizens are now eligible for e-gates. I haven't tried them myself but I assume they save a lot of time.

2) There are a couple of lounges for pay at terminal 5, Premium Plaza and Aspire.
I have been to one of them (can't recall which one) and it was not bad for a few hours. For sure it is not comparable to a First Class lounge, but it was decent and better than being stuck outside. I assume they have a place to store your carry on.
Access is for up to 3 hours I think, so you will have to make sure you tell them how much you intend to stay. It might a little bit more expensive than advertised because of that.
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Old Jul 9, 2019, 5:06 pm
  #846  
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Originally Posted by Campion76
Thanks! Perhaps my question wasn't clear. I understand how to get between terminals, I'm trying to figure out what to do with my bag in T5. I could check it, but since I have no status I think I have wait until 3 hrs before boarding. Or I could carry it on. In that case, I have a vague recollection of an area airside in T5 where BA would hold my suitcase. That's what I can't find any info about.
use the self check in desks in t5, you can check a bag from 0500 on the day of travel regardless of cabin or status.
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Old Jul 9, 2019, 5:26 pm
  #847  
 
Join Date: Jul 2019
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Originally Posted by KARFA


use the self check in desks in t5, you can check a bag from 0500 on the day of travel regardless of cabin or status.
Thanks! And this is landside? As in I would check my bag, pick it up, etc., then take transpo to T5?
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Old Jul 9, 2019, 5:31 pm
  #848  
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Originally Posted by Campion76
Thanks! And this is landside? As in I would check my bag, pick it up, etc., then take transpo to T5?
yes. You would go through immigration at T3, collect your bag, go across to T5 (use HEX or tube) and go up to check in on the top floor to check your bag.
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Old Jul 14, 2019, 9:49 pm
  #849  
 
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Connection question in LHR

Flying AA metal getting in at 12:05 in LHR. Had to book connection separately, flying on to Lyon. BA flights either 1:55 pm or 6:55 pm. 1:55 to little time? Hate to add 5 hrs connection time. I’ve only connected from another destination in Europe through LHR.

Are all AA flights going to be arriving in terminal 5? And do all flights to European destinations fly out of terminal 5? I know there are some flights in and out of terminal 3 but maybe just a few long haul flights.

we will have checked bags, I assume we will be able to check through to Lyon, or not? If so, will we have to retrieve then recheck after immigration, etc.? Seems if no and we are able to check through to Lyon then 1:55 becomes much more realistic, correct?
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Old Jul 14, 2019, 9:55 pm
  #850  
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Originally Posted by Jonesdds
Flying AA metal getting in at 12:05 in LHR. Had to book connection separately, flying on to Lyon. BA flights either 1:55 pm or 6:55 pm. 1:55 to little time? Hate to add 5 hrs connection time. I’ve only connected from another destination in Europe through LHR.

Are all AA flights going to be arriving in terminal 5? And do all flights to European destinations fly out of terminal 5? I know there are some flights in and out of terminal 3 but maybe just a few long haul flights.

we will have checked bags, I assume we will be able to check through to Lyon, or not? If so, will we have to retrieve then recheck after immigration, etc.? Seems if no and we are able to check through to Lyon then 1:55 becomes much more realistic, correct?
IMHO 1:55 is far short a time with separate tickets. A small delay and you are toast
Passport from where?
AA will not through check luggage on separate tickets. That is your big problem
Did you consider the Eurostar train & French train?

BA forum thread ---> A Guide to Connecting at LHR T5 Click to open the wiki. Better on a laptop compared to a phone

OW thread Bag interlining issues and OW policy changes (Combined threads)

AA thread Separate ticketing / PNR: AA, oneworld, through baggage & protection issues > 2016

Edit
AA thread--->GUIDE: LHR / London Heathrow, Connection, MCT inc. AA T3 <--> BA/IB T5
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Last edited by Mwenenzi; Jul 14, 2019 at 10:05 pm
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Old Jul 14, 2019, 9:56 pm
  #851  
 
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I'd choose the flight that leaves at 6:55pm. AA uses terminal 3 not terminal 5. Given that you'll have two reservations its cutting it extremely close. You will have to recheck bags as you will have two separate tickets and they will not tag your bag all the way to Lyon.
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Old Jul 14, 2019, 10:05 pm
  #852  
 
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1) All AA flights are at T3.

2) Currently BA's Lyon flights are also at T3.

3) you can check which terminal at LHR at: https://www.heathrow.com/airport-guide/which-terminal

4) the 1:55 BA flight would leave too short a time between flights (note, seperate tickets are not a connection) with checked bags.

5) AA will not through check bags on seperate tickets. You will have to clear immigration, claim your bags, and check in with BA.
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Old Jul 14, 2019, 10:27 pm
  #853  
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Originally Posted by Mwenenzi
IMHO 1:55 is far short a time with separate tickets. A small delay and you are toast
Passport from where?
AA will not through check luggage on separate tickets. That is your big problem
Did you consider the Eurostar train & French train?
There are days when Eurostar stops in Lyon.... Of course, it is a bit easier to fly there.
That said, I wouldn't book this short AA-BA with checked bags
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Old Jul 14, 2019, 11:33 pm
  #854  
 
Join Date: Nov 2018
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Originally Posted by mvoight
There are days when Eurostar stops in Lyon.... Of course, it is a bit easier to fly there.
That said, I wouldn't book this short AA-BA with checked bags
even tho MCT will be met and he could technically be protected it’s too short of a connection to clear immigration, get the bags and recheck it.
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Old Jul 15, 2019, 12:43 am
  #855  
 
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Originally Posted by Jonesdds
Flying AA metal getting in at 12:05 in LHR. Had to book connection separately, flying on to Lyon. BA flights either 1:55 pm or 6:55 pm. 1:55 to little time? Hate to add 5 hrs connection time. I’ve only connected from another destination in Europe through LHR.

Are all AA flights going to be arriving in terminal 5? And do all flights to European destinations fly out of terminal 5? I know there are some flights in and out of terminal 3 but maybe just a few long haul flights.

we will have checked bags, I assume we will be able to check through to Lyon, or not? If so, will we have to retrieve then recheck after immigration, etc.? Seems if no and we are able to check through to Lyon then 1:55 becomes much more realistic, correct?
As others have posted, AA will arrive in T3, not T5. Over the years about 70% of my AA flights int LHR have experienced some sort of delay, often due in part to some sort of flow control where you are stacked up somewhere near London for 15-30 minutes. So the 1:55 could be risky.
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