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-   -   GUIDE: LHR / London Heathrow Connection, MCT inc. AA T3 <--> BA/IB T5 (https://www.flyertalk.com/forum/american-airlines-aadvantage/1321109-guide-lhr-london-heathrow-connection-mct-inc-aa-t3-ba-ib-t5.html)

econ Jul 22, 18 2:09 pm

This is the same one I went through earlier. It seemed like overall there was slightly less walking involved with the new location since the new bus stop is closer to the new FCC, while it seemed like the old bus stop was farther away from the old FCC.

One downside is that unlike the old FCC where the exit was near the entrances to the T3 lounges, the exit of the new FCC spits you out at the shopping/general waiting area, so you have to walk through people waiting around, walking slowly, etc. Although I did notice there may have been a way to bypass all that (I think I remember seeing a signed passageway for short connections near the exit).

KARFA Jul 22, 18 2:26 pm


Originally Posted by econometrics (Post 30001271)
Yes, thank you KARFA, for the great pictures and thoughtful explanation. This looks like it will be nicer, finally.

And the Admiral's Club might finally get its apron views back? Are they taking down the old, temporary FCC?

thanks econometrics

i am not sure about the old FCC, I would imagine it will be removed over time unless there is something else it is needed for.

aj411 Aug 2, 18 11:24 am

advice with for 1:45 time T3 to T5 - with no mistakes
 
We have flights scheduled ORD>LHR>PSA next month. Looks like we are scheduled to arrive T3 (AA metal) at 6:50am and depart T5 BA at 8:35.
Legal connection but tight.
I've been through Heathrow but not generally this tight when connecting and it has been several years. So, I'd prefer not to make one of those stupid mistakes of getting in a long line where I didn't really have to or find out when I get to the head of the line that I had a shorter option or, worse, was in the completely wrong line .
We will be in J ORD>LHR and CE LHR >PSA; I am Platinum Pro (OW Sapphire) my husband has no status.
From what I read this should get us into Fasttrack at T5 security but I have a couple of clarification questions to the "route"
My understanding:
- We deplane at T3, take purple connection path that will lead to the T5 buses - no security, immigration, etc to this point?
- We get off bus. I presume there are connecting to T5 signs here and that this is an airside controlled area where they drop us off and not just general airport departure entrance?
- If we have our onward boarding passes, do we go straight to security, Fasttrack lane? Is this where we will go through the carryon bag check and general security check (your basic normal security checkpointbut maybe with maybe some additional baggage size check)? Do we ever have to stop by a BA desk if we have boarding passes?
- If we don't have onward boarding passes (I never trust AA on this one), when we get off the bus are there obvious checkin counters for BA nearby? Will there be premium cabin/elite lines for these counters?
- Once through security, I know we have to see which part of 5 we are in but is it worth it to have the Heathrow app on our phone to quickly check where we would be headed if we are tight on time? [I'm seriously not planning to have lounge time]
This may seem anal but we've had too many times where we've waited in long lines just to find out that there was a business/fastrack/elite/whatever line that we had missed or WORSE that there were forms we should have had filled out that they didn't give us on the plane (thank you Hong Kong and Cathay - didn't make that mistake twice!).
If someone has done a step by step report of this scenario or pretty close that I've missed in my search, feel free to point me in the right direction.

AJ

KARFA Aug 2, 18 11:31 am


Originally Posted by aj411 (Post 30040071)
We deplane at T3, take purple connection path that will lead to the T5 buses - no security, immigration, etc to this point?

correct, just head for the bus, no checks or security until you get to T5


- We get off bus. I presume there are connecting to T5 signs here and that this is an airside controlled area where they drop us off and not just general airport departure entrance?
correct, you will be airside but you are in the arrivals stream (departing and arriving passengers are segregated)


- If we have our onward boarding passes, do we go straight to security, Fasttrack lane? Is this where we will go through the carryon bag check and general security check (your basic normal security checkpointbut maybe with maybe some additional baggage size check)? Do we ever have to stop by a BA desk if we have boarding passes?
head to the far right of the flight connection centre, you'll find the signed fast track channel for international connections there, you have access based on being in CE for your flight to PSA, you will have a quick bp check then up the escalators to security. you will not have to go through immigration if you stay airside during your connection


- If we don't have onward boarding passes (I never trust AA on this one), when we get off the bus are there obvious checkin counters for BA nearby? Will there be premium cabin/elite lines for these counters?
you can just get your bp at T5 at the flight connections centre, same place you have it checked in the fast track channel. however, AA should be able to provide you with your bp at ORD and they usually are able to do it for onward connections in my experience


- Once through security, I know we have to see which part of 5 we are in but is it worth it to have the Heathrow app on our phone to quickly check where we would be headed if we are tight on time? [I'm seriously not planning to have lounge time]
you can use the LHR app or BA app to check on which gate your PSA flight goes from. it could be from A gate sin the main building or possibly a B or C gate on the satellite buildings. there are also lots of information screens everywhere showing gate numbers


This may seem anal but we've had too many times where we've waited in long lines just to find out that there was a business/fastrack/elite/whatever line that we had missed or WORSE that there were forms we should have had filled out that they didn't give us on the plane (thank you Hong Kong and Cathay - didn't make that mistake twice!).
If someone has done a step by step report of this scenario or pretty close that I've missed in my search, feel free to point me in the right direction.
hopefully this helps :) https://www.flyertalk.com/forum/brit...ng-lhr-t5.html

there is also some information on the LHR website

brp Aug 2, 18 11:32 am

Excellent questions. See answers in line.

Cheers.



Originally Posted by aj411 (Post 30040071)
We have flights scheduled ORD>LHR>PSA next month. Looks like we are scheduled to arrive T3 (AA metal) at 6:50am and depart T5 BA at 8:35.
Legal connection but tight.
brp> Yeah, a bit tight, but very doable. We've gone from T3->T5 and been in a lounge in 30 minutes (but not always)
We will be in J ORD>LHR and CE LHR >PSA; I am Platinum Pro (OW Sapphire) my husband has no status.
From what I read this should get us into Fasttrack at T5 security but I have a couple of clarification questions to the "route"
brp> I think so, but not sure as we're both EXP (Emerald) and that definitely works
My understanding:
- We deplane at T3, take purple connection path that will lead to the T5 buses - no security, immigration, etc to this point?
brp>Correct
- We get off bus. I presume there are connecting to T5 signs here and that this is an airside controlled area where they drop us off and not just general airport departure entrance?
brp>Correct
- If we have our onward boarding passes, do we go straight to security, Fasttrack lane? Is this where we will go through the carryon bag check and general security check (your basic normal security checkpointbut maybe with maybe some additional baggage size check)? Do we ever have to stop by a BA desk if we have boarding passes?
- If we don't have onward boarding passes (I never trust AA on this one), when we get off the bus are there obvious checkin counters for BA nearby? Will there be premium cabin/elite lines for these counters?
brp>The bag check is after you clear the BP check (regular of FastTrack). If you don't have the BP, there are desks right before the BP check. Also,. if you get the BA app, you will likely be able to get mobile BP there. If you have them, no need to stop at all.
- Once through security, I know we have to see which part of 5 we are in but is it worth it to have the Heathrow app on our phone to quickly check where we would be headed if we are tight on time? [I'm seriously not planning to have lounge time]
brp>There are ample displays to find gates. Also, if you do get through quickly, the gate might not even be posted. Lounge time will, indeed, be tight. If you do have time, though, head to Galleries South. The bigger issues come if you're in B or C gates wehre you need to take a train to satellite terminals. But the boards should have sufficient info. Also, the BA app..
If someone has done a step by step report of this scenario or pretty close that I've missed in my search, feel free to point me in the right direction.
brp>I thnk you've nailed it pretty well
AJ


JJeffrey Aug 2, 18 11:35 am


Originally Posted by aj411 (Post 30040071)
We have flights scheduled ORD>LHR>PSA next month. Looks like we are scheduled to arrive T3 (AA metal) at 6:50am and depart T5 BA at 8:35.
Legal connection but tight.
I've been through Heathrow but not generally this tight when connecting and it has been several years. So, I'd prefer not to make one of those stupid mistakes of getting in a long line where I didn't really have to or find out when I get to the head of the line that I had a shorter option or, worse, was in the completely wrong line .
We will be in J ORD>LHR and CE LHR >PSA; I am Platinum Pro (OW Sapphire) my husband has no status.
From what I read this should get us into Fasttrack at T5 security but I have a couple of clarification questions to the "route"
My understanding:
- We deplane at T3, take purple connection path that will lead to the T5 buses - no security, immigration, etc to this point?
- We get off bus. I presume there are connecting to T5 signs here and that this is an airside controlled area where they drop us off and not just general airport departure entrance?
- If we have our onward boarding passes, do we go straight to security, Fasttrack lane? Is this where we will go through the carryon bag check and general security check (your basic normal security checkpointbut maybe with maybe some additional baggage size check)? Do we ever have to stop by a BA desk if we have boarding passes?
- If we don't have onward boarding passes (I never trust AA on this one), when we get off the bus are there obvious checkin counters for BA nearby? Will there be premium cabin/elite lines for these counters?
- Once through security, I know we have to see which part of 5 we are in but is it worth it to have the Heathrow app on our phone to quickly check where we would be headed if we are tight on time? [I'm seriously not planning to have lounge time]
This may seem anal but we've had too many times where we've waited in long lines just to find out that there was a business/fastrack/elite/whatever line that we had missed or WORSE that there were forms we should have had filled out that they didn't give us on the plane (thank you Hong Kong and Cathay - didn't make that mistake twice!).
If someone has done a step by step report of this scenario or pretty close that I've missed in my search, feel free to point me in the right direction.

AJ

1:45 should be plenty and with a little luck and short waits for buses and/or security you might even find yourself with 20-30 mins of lounge time.

You are correct, exit the AA flight at T3 and follow purple flight connections signs to the T5 bus. No security or anything like that after arriving in T3.

You'll arrive at T5 on the ground level, take the escalators up and walk down a short bit to the T5 transfer area. When looking at area, the fast track lines are farthest to the right. The first line will be for a quick scan of your boarding pass, after which you'll pass through, go up more escalators, and be in the security line. If for whatever the reason you can't get your BA boarding pass when you check-in, there are tons of BA counters in the same area before the boarding pass check.

PSA will most likely depart from the main T5A area so once you clear security you're at most a 5 min walk to the gate. I really wouldn't stress about downloading the Heathrow app or anything like that, most of the time gates aren't posted until 30-40 mins before flight time anyway and there are lots of signs you can check along the way.

aj411 Aug 2, 18 12:42 pm

Thanks everyone! exactly what I was looking for
AJ

QueenOfCoach Aug 2, 18 7:21 pm


Originally Posted by aj411 (Post 30040071)
- Once through security, I know we have to see which part of 5 we are in but is it worth it to have the Heathrow app on our phone to quickly check where we would be headed if we are tight on time? [I'm seriously not planning to have lounge time]

The other answers are exactly correct. When you get to area in T5 where they first check boarding passes ("Flight Conformance"), just head over to your right. That is the fast track lane which will take you up the escalators into the fast track security. You can't go wrong if you get in that line.

About the Heathrow app: Some years back I downloaded the app so I could track, over a couple of weeks, the gate "my" flight was using. I figured I might see some kind of pattern, then be able to head toward the north or south part of the terminal and wait nearer my departure gate. After a few weeks, I saw there was no pattern. "My" flight left from gates in the north, south, mid-way and occasionally from T5B.

Since then, I have a new plan. When I go through Flight Conformance, remember the first boarding pass check in T5 where you enter the fast track system, I politely ask the checker if they have my gate "penciled in". I use those exact words to indicate I know that anything they tell me is tentative and that I know to watch the monitors in the terminal for the official, true gate assignment.

If I can get the "penciled in" gate number, then I wait near that gate, but still keep a sharp eye on the terminal monitors for my gate assignment. Once my gate is announced, I go there right away. That sometimes works, sometimes it does not.

One problem with the BA Galleries lounges is that the two lounges are at the far north and south part of the terminal. (There is another lounge in T5B.) That could make for a long walk if your gate is announced at the opposite end of the terminal. My personal preference is to just wait about mid-way, unless I get that "penciled in" gate number. When you are short on time, skipping the lounge is probably for the best.

Usavril Sep 30, 18 8:42 am

Aa136 To ba910
 
Hi,

l will arrive from lax on aa136 in t5 and have to cath the ba910 in t3.
but... aa just changes time scheduke of aa136, will be leaving at 7.35pm (was 6.35pm before)... problem is i just will have 50 min to change terminal.

what i am suppoaed to do? Ask aa to put me on the next flight? Or is it possible to have a epress access?

many thanks!

wrp96 Sep 30, 18 8:50 am


Originally Posted by Usavril (Post 30263156)
Hi,

l will arrive from lax on aa136 in t5 and have to cath the ba910 in t3.
but... aa just changes time scheduke of aa136, will be leaving at 7.35pm (was 6.35pm before)... problem is i just will have 50 min to change terminal.

what i am suppoaed to do? Ask aa to put me on the next flight? Or is it possible to have a epress access?

many thanks!

You need to call and ask to be put on a different connection as 50 minutes is below the MCT even for T5-T5 connections, much less a T3-T5 connection.

One slight correction to your post, AA136 will arrive at T3. BA910 to FRA departs from T5.

Blumie Sep 30, 18 9:07 am


Originally Posted by Usavril (Post 30263156)
Hi,

l will arrive from lax on aa136 in t5 and have to cath the ba910 in t3.
but... aa just changes time scheduke of aa136, will be leaving at 7.35pm (was 6.35pm before)... problem is i just will have 50 min to change terminal.

what i am suppoaed to do? Ask aa to put me on the next flight? Or is it possible to have a epress access?

many thanks!


Originally Posted by wrp96 (Post 30263186)


You need to call and ask to be put on a different connection as 50 minutes is below the MCT even for T5-T5 connections, much less a T3-T5 connection.

One slight correction to your post, AA136 will arrive at T3. BA910 to FRA departs from T5.

AA may have proactively moved you to a later connection, but a call to AA will easily resolve the situation. If they havenít already done so, they will make the change without a change fee.

Alternatively you could ask them to move you to the earlier LAX-LHR flight.

Usavril Sep 30, 18 9:33 am

Thanka.
as it will be a return of vacation, i dont want to leave lax earlier ;)
so I'll call aa tomorrow to ask for a changr.

many thanks for your help!

KARFA Sep 30, 18 2:56 pm


Originally Posted by Usavril (Post 30263156)
Hi,
l will arrive from lax on aa136 in t5 and have to cath the ba910 in t3.

just to note AA136 arrives in to T3 at LHR, and BA910 to MUC departs from T5.

Usavril Oct 1, 18 5:32 am

Sorry I switched the terminals ;)

nrr Nov 28, 18 7:20 am

connecting in LHR T3 to T5 on 11/21/18
 
I flew AA 100 (JFK-LHR) which arrived 20 minutes early (would have been 40 min. early, but we were in a holding pattern).
We deplaned* at the furthest end of T3, hence lots of walking, reaching the "FLIGHT CONNECTION" cut off there was a huge queue, the electronic board noted: "we are experiencing delays...". Reaching T5 the queue for Fast Track security had a large queue, so pax were directed to non-FT lines, to "equalize" the wait:rolleyes:. After exiting security I headed for South Lounge (less crowded than North). The only PLUS for the whole connection was that my flt from LHR to ZRH departed from a gate near the South Lounge.
Of course none of the above would have been an issue had AA not removed the n/s between JFK and ZRH.:p
*does AA get to pick landing gates?


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