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GUIDE: LHR / London Heathrow Connection, MCT inc. AA T3 <--> BA/IB T5

GUIDE: LHR / London Heathrow Connection, MCT inc. AA T3 <--> BA/IB T5

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Old Dec 27, 19, 8:41 am   -   Wikipost
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Please edit or add information to this wiki as necessary.

Link to LHR page on aa.com

Link to London-Heathrow web pages

Link to Wikipedia page on LHR

Link to FT - AA thread London Heathrow (LHR) <-> Gatwick (LGW) Transport / Transfer (master thread)

The vast majority of arriving passengers with a passport from the European Union, Switzerland or, effective 20 May 2019, Australia, Canada, Japan, New Zealand, Singapore, South Korea or USA can now use arrival immigration eGates without any fee or pre-registration requirement. But for those transiting LHR with a non-UK/non-Ireland destination and no luggage to claim during transit at LHR, the eGates are generally irrelevant since most such passengers don’t enter the UK-Ireland Common Travel Area.
NOTE: Connecting flights between Terminal 5 and Terminal 3 - please allow a minimum 1 hour 30 minutes between flights.


NOTE: Some BA flights have moved. E.g.: On 30 June 2015 all British Airways flights that previously operated out of Terminal 1 switched to either Terminal 3 or Terminal 5. Others have changed to or from T-3 as well. See:

Link to LHR "Which terminal does my flight depart from / arrive?"

For gate to gate connection assistance in T-3, AA Five Star Service can be used (fee, must be in AA Business or First on incoming or outbound flight). For interterminal assistance, see https://www.heathrow.com/airport-gui...cierge-service for Heathrow Meet and Assist.

LHR is comprised of four terminals (Terminal 1 is now permanently closed). American Airlines and many oneworld airlines (e.g. AY, BA, CX, JJ, JL, QF, RJ, UL) use Terminal 3. MH and QR use terminal 4. BA and IB use Terminal 5. These terminals are not connected - you can not walk from one to the other. Use this tool to see where your next flight departs / arrives.


Transferring/ Connections at LHR interterminal can be done three ways:

Link to interactive custom Heathrow Flight Connections Guide

1) Landside: exit your terminal and process HM immigration and customs as if you were arriving in the UK, then take the free train or busses connecting to other terminals (or with most hotels, if you are staying overnight you will most likely utilise the "Heathrow Hoppa" busses costing £4.50 per person one way, £8 return). You must proceed landside if planning to use the AA (or BA) Arrivals Lounge, which close at 1400 hrs / 2 PM as these are landside. (See post no. 627, here, for local land & hotel transport options.)

Inter-terminal landside connections can be via rail (free) or walking, depending on the terminals. See the diagram for Heathrow Express terminal connections, free when you are traveling within the airport's cconfines. See here

2) Airside:

Follow the signage to Flight Connections, where you will proceed a bus waiting area at airport ground level and take a bus to your next terminal, where you will proceed through boarding pass, carryon check a standard airport security check. Now you are ready to catch your next flight. Flight connections Minimum Connect Times are ordinarily 75 - 90 minutes (the latter for connections between T3 and T5).

NOTE: You must be at your connecting gate 20 minutes prior to departure. If you must recover bags and re-check (e.g. oneworld to non-oneworld or LCC) you must check your baggage in at least 45 minutes prior to departure.

Use this tool available from this page on LHR's website that include a step by step guide through Flight Connections. The page also offers videos. Use this tool to see where your next flight departs / arrives.

Typical Terminal 3 to Terminal 5 Flight Connections path:

T3–>T5 see posts 674, 675.
1. Welcome to Heathrow!: On leaving the aircraft, please follow the purple signs for Flight Connections.

2. Flight Connections bus: A dedicated bus will transfer you between terminals. Buses are free and depart every six to ten minutes.

3. Airline desks: Need to visit your airline's ticket desk? You'll find it here.

4. Ready to fly: Staff will check that you're in the right place, your hand baggage meets airline regulations, and you have time to catch your onward flight.

5. Hand baggage check: At this point your hand baggage will be checked to ensure it conforms to UK and EU regulations. Please be aware that liquids in containers over 100ml are not allowed through security.

6. Security screening: You will pass through security screening at this point. If you are a non-UK resident and have goods to declare to HM Customs, please use the Customs telephone before security control.

7. Departure lounge: Check the screens in the departure lounge, which will be updated when your gate opens and again when your flight is ready for boarding.
NOTE: Flight departure gates are listed in only sufficient time to get to the gate, not hours (or often an hour) prior to departure.


Typical Terminal 5 to Terminal 3 Flight Connections path:
1. Welcome to Heathrow!: On leaving the aircraft, please follow the purple signs for Flight Connections.

2. Flight Connections bus: A dedicated bus will transfer you between terminals. Buses are free and depart every six to ten minutes.

NOTE: As there is a new AA desk at the bus boarding point, you can get your AA boarding pass and pass the AA oral security questioning while you await the bus.

3. Hand baggage check: At this point your hand baggage will be checked to ensure it conforms to UK and EU regulations. Please be aware that liquids in containers over 100ml are not allowed through security.

4. Security screening: You will pass through security screening at this point. If you are a non-UK resident and have goods to declare to HM Customs, please use the Customs telephone before security control.

5. Airline desks: Need to visit your airline's ticket desk? You'll find it here. But see 2A if flying AA.

6. Departure lounge: Check the screens in the departure lounge, which will be updated when your gate opens and again when your flight is ready for boarding.
[quote]Lounges: [Airside lounges at LHR are designated departure lounges, so it’d be unusual to be allowed to return to use them if you’re connecting to a flight departing from Terminal 5.

[B]Terminal 3 lounges include:

Airside, departure lounges:
American Airlines Flagship / First Class Lounge - Lounge Zone H
American Airlines Admirals Club - Lounge Zone H
British Airways First and Club / Business lounges - Lounge Zone F
Cathay Pacific First and Business lounges near Gate 11
Qantas Airways London Lounge - Lounge B / Gate
Landside, for arriving premium passengers and Emeralds (no guests)
American Airlines Arrivals Lounge (recently renovated)
Terminal 5 lounges:

Airside lounges:
British Airways Concorde Lounge (longhaul BA First)
British Airways Galleries First Class Lounge - South Concourse
British Airways Galleries Club / Business lounges both North & South Concourses
British Airways Galleries Club / Business lounge T5B Satellite
Landside, for arriving premium passengers and Emeralds (no guests)
British Airways Arrivals Lounge (recently renovated)
For hours, access, amenities, etc. consult the oneworld lounge access tool here./quote]

Link to the most useful London Heathrow International Airport website. Click on "Connections" for a connection assistance tool.

For long connections where you might wish to go to London, you can use "the tube" (Underground, ~50 minutes, cheapest), busses to various locations, taxis (the most expensive, about 45 minutes) or "minicabs" and other hired cars, the Heathrow Express (15 minutes to Paddington station) or Heathrow Connect (30 minutes to Paddington). You can also Uber or bus to nearby Windsor town, and with sufficient time even tour Windsor Castle.

For links to local and local hotels, other airports (such as Gatwick, ~1:30), railroad stations (Feltham, Watford, Woking and Reading), intercity coaches (such as Oxford) start at this page.

The Tube takes 50 minutes from the Central / Terminals 2/3, T-4 or T-5 stations using the Piccadilly Line. Link to LHR tube page; link to London Toolkit page on LHR and Piccadilly line; link to Transport for London page.

The Heathrow Express / HEX departs T-5 and takes 21 minutes (it stops at Central / T2/3, six minutes) and onward to Paddington (15 minutes, about 1/3 of the time a taxi would take, though a taxi or bus can tale longer in some traffic). The trains have 15 minute headway (depart every 15 minutes) and have baggage racks.

(If you stay at Hilton T-4, board HEX at T-5, go to Central / T-2/3, get off, take the connecting train to T-4 (4 minutes), all free. From T-4 follow the signs to the hotel, perhaps 10 minute walk by covered board walk).

The Heathrow Connect costs less, takes 30 minutes to Paddington from Central T-2/3 station (which you get to via free HEX).
This London Heathrow International Airport connection / transfer thread has been split off from the original thread, which can be read here: BA T5 <-> AA T3 transfer /connection at LHR / Heathrow (obsolete, trailing thread).

For other terminals please see ARCHIVE: BA T5 <-> AA T3 transfer /connection at LHR / Heathrow

Also see this page for MCT information.

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Old Apr 8, 16, 10:19 am
  #166  
 
Join Date: Jun 2014
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Originally Posted by gardengirl View Post
Thank you, thank you. So very gracious of you to take such time.

I'm looking online to purchase the oyster cards. Is that 15 per person or will the 15 take care of both our fares?
If your arrival on London falls on the weekend then £15 should be enough for both of your fares.

If your arrival is on a weekday then it looks like your return to Healthrow will fall during peak time since you said you'll be returning to LHR at 5pm. You'll need a total of £16.4 to cover both of your fares assuming your trip into central London did not occur during peak time.

FYI the definition of the peak time is 06:30 to 09:29 and from 16:00 to 18:59 Monday to Friday.
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Old Apr 8, 16, 10:33 am
  #167  
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Originally Posted by muishkin View Post
Okay now I am curious what this option is? I do like the CX lounge in T3.
There's a program to allow people departing from other terminals access to T1-T2-T3 for shopping purposes. Even if you gain access to T3 using that program, you aren't supposed to be able to gain access to the lounges in that terminal unless you are departing from that terminal. As it is the CX Lounge is currently closed.
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Old Apr 8, 16, 11:17 am
  #168  
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Originally Posted by gardengirl View Post
Thank you for your insight. Most the time I would do carry on luggage but this time we're going as light as possible. One handbag with only the necessaries.

I'm using a Chase Sapphire credit card. Will I still need GBP? If so, how much?
Assuming it is on the Visa, Mastercard or American Express network, it should be accepted at any "cash point" (British name for an ATM) and indeed widely accepted in London for card transactions. However, you should tell your own bank that you are leaving the country, because I understand that US banks find it suspicious when cardholders use their card abroad and tend proactively to block the transaction.

London is a great city (I live here ) and I think it is an easy one for Americans to explore. I hope you enjoy your trip.
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Old Apr 8, 16, 2:15 pm
  #169  
 
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Originally Posted by gardengirl View Post
Thank you, thank you. So very gracious of you to take such time.

I'm looking online to purchase the oyster cards. Is that 15 per person or will the 15 take care of both our fares?
Each passenger needs their own oyster card for a journey - the gates won't open if you try to use the same card twice - so you will need two cards. Alternatively if you have a contactless debit/credit card or Apple Pay it will be much easier to use that without the need for oyster at all. It looks like Apple Pay works with many US banks now:

https://tfl.gov.uk/fares-and-payment...ment/apple-pay
https://support.apple.com/en-gb/HT204916

To second what Microwave explained above, the British Library, the Railway Children and King's Cross St Pancras station are all very close to each other - no cabs necessary.

The Railway Children is near a very trendy regeneration area called Granary Square behind St Pancras station and across the canal. There are some excellent restaurants and cafés there - Dishoom in particular is great, but you may not have time for that. [Edit: On second thoughts, you could easily manage lunch at Dishoom if you fancied it - say if you booked a table at 12.45, that would give you an hour or so at the Library beforehand and time enough to get to the show at 2.30.] Otherwise just head for a wander around the square and canal - it's buzzing in nice weather.

Note if you're running late and/or hungry when you get to the British Library, there are a couple of decent cafés in there - one has a terrace with some outdoor tables, but Granary Square is a nicer setting.

Last edited by Ldnn1; Apr 8, 16 at 2:49 pm
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Old Apr 8, 16, 2:53 pm
  #170  
 
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Originally Posted by muishkin View Post
If your arrival on London falls on the weekend then £15 should be enough for both of your fares.

If your arrival is on a weekday then it looks like your return to Healthrow will fall during peak time since you said you'll be returning to LHR at 5pm. You'll need a total of £16.4 to cover both of your fares assuming your trip into central London did not occur during peak time.

FYI the definition of the peak time is 06:30 to 09:29 and from 16:00 to 18:59 Monday to Friday.
We arrive next Wed. Trip into the city will be dependent on arrival time and how we take to get to train. Since we leave next Tuesday I doubt we'll be able to get tickets ahead of time.

I was looking to see if there was a way to email theatre and ask about same day tickets and probability of availability. Any signicant delay out of PHL could mess up the plan. I didn't find out before having to run to work but I did see the railway has a 2 for one deal connected to the theatre. Still looking into that because I don't know if the tube is considered a qualifying train for the deal.
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Old Apr 8, 16, 3:28 pm
  #171  
 
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Originally Posted by gardengirl View Post
We arrive next Wed. Trip into the city will be dependent on arrival time and how we take to get to train. Since we leave next Tuesday I doubt we'll be able to get tickets ahead of time.

I was looking to see if there was a way to email theatre and ask about same day tickets and probability of availability. Any signicant delay out of PHL could mess up the plan.
Well, it would need to be an EXTREME delay to really mess up the plan. Even if you land 2 hours late, that's 11am. Airside by 12. You could swap the Heathrow Express for the Tube to make up a little bit of time but it wouldn't be necessary - get to the Library about 1 either way. An hour there and you could still be at the theatre before 2.30. So, I'd say you're fine for time - but by all means ask about on-the day tickets. Best is to call the box office at the actual venue, but ATG always make it difficult to get hold of them directly, so you'll probably have to try the central ATG box office first and see if you get any joy there, unless you can find the direct number online somewhere.

Originally Posted by gardengirl View Post
I didn't find out before having to run to work but I did see the railway has a 2 for one deal connected to the theatre. Still looking into that because I don't know if the tube is considered a qualifying train for the deal.
Tube tickets don't get the discount, but you can go to southwesttrains.co.uk, search for a same day return from Feltham to London for your arrival day, then select an Off Peak Day Travelcard (£12.10 each) and select to collect at Heathrow Term 123. That ticket will then (a) cover your Tube journey to/from Heathrow (not the Heathrow Express) and (b) entitle you to use the Days Out 241 discount voucher. You'll need to locate the ticket machine in Heathrow Central on your arrival to collect it though.

[Note: edited suggestion above as realised makes sense for OP to pick up a NR Travelcard at LHR instead of a throwaway ticket just for the discount.]

Last edited by Ldnn1; Apr 8, 16 at 4:07 pm
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Old Apr 8, 16, 11:27 pm
  #172  
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Originally Posted by Microwave View Post
It is definitely possible to access T3 via Flight Connections without a T3 boarding pass, however the process of getting in and then getting back to the proper terminal could well be confusing, and there's no real benefit.
I agree that there is no real benefit for accessing T3 if departing from T5. That said, once in the departures area at T3, it is very easy to backtrack to the arrivals area and then either clear immigration if one wants to go into London, or go back through flight connections to take the bus to T5. And while it is easy to do this at T3, it is very difficult to do this at T5. Once one is in the departures area at T5, the only way out is to go to a specific BA customer service desk, where an escort is available once an hour to escort you back to the arrivals area, and they will only do so if you have at least three hours before your departure. (I learned this last week when I wanted to go for a run during a long layover. They were quite surprised by my request; they told me that the request to leave is almost always due to wanting to have a cigarette!)
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Old Apr 9, 16, 3:47 am
  #173  
 
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Originally Posted by Blumie View Post
And while it is easy to do this at T3, it is very difficult to do this at T5. Once one is in the departures area at T5, the only way out is to go to a specific BA customer service desk, where an escort is available once an hour to escort you back to the arrivals area, and they will only do so if you have at least three hours before your departure.
Actually there's a much easier (unofficial) way of doing it - you simply take the transit train to T5C, stay on the train, and you'll then return to arrivals in T5A where you can enter through the UK Border.

There are many threads on this over in the BA forum. Here's one example:

http://www.flyertalk.com/forum/briti...procedure.html
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Old Apr 9, 16, 11:35 am
  #174  
 
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Originally Posted by Ldnn1 View Post
Tube tickets don't get the discount, but you can go to southwesttrains.co.uk, search for a same day return from Feltham to London for your arrival day, then select an Off Peak Day Travelcard (£12.10 each) and select to collect at Heathrow Term 123. That ticket will then (a) cover your Tube journey to/from Heathrow (not the Heathrow Express) and (b) entitle you to use the Days Out 241 discount voucher. You'll need to locate the ticket machine in Heathrow Central on your arrival to collect it though.

[Note: edited suggestion above as realised makes sense for OP to pick up a NR Travelcard at LHR instead of a throwaway ticket just for the discount.]
I looked into this. The return to Heathrow is the one snag. Since it's during peak Tube times the South West ticket won't be valid:

Journey: FELTHAM TO LONDON WATERLOO £24.20
Journey Details
Outward - Wednesday 13th April 2016
Depart Arrive Seating Travel by
09:41 Feltham
10:26 London Waterloo Reservation not possible South West Trains
Return - Wednesday 13th April 2016
Depart Arrive Seating Travel by
23:58 London Waterloo
00:29 Feltham Reservation not possible South West Trains
Ticket details
OFF PEAK DAY TRAVELCARD £24.20
2 Adult(s) Full Fare @ £12.10
Travel is allowed via any permitted route.
Unlimited off-peak travel by bus, train, tube within relevant London Zones for 1 day.
Journey price £24.20

Edited to take out my math. It was incorrect.

Last edited by gardengirl; Apr 9, 16 at 4:36 pm
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Old Apr 9, 16, 12:47 pm
  #175  
 
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Originally Posted by gardengirl View Post
I looked into this. The return to Heathrow is the one snag. Since it's during peak Tube times the South West ticket won't be valid.
No that's not right. Peak/off-peak is a very complicated business over here, but all you need to know for these purposes is that the £12.10 Off Peak Day Travelcard you'd be buying is valid on all Underground services within Zones 1-6 after 9.30am, so will get you back to Heathrow after your show.

It's the same as the Off-Peak Day Travelcard available from TfL explained here; it's just that this one will be issued on an orange National Rail ticket.

Also to clarify - I'm not saying you actually take the train from Feltham to Waterloo. You'll take the Piccadilly Line from Heathrow to King's Cross. Putting in Feltham to Waterloo on southwesttrains.co.uk is just a way (one of many ways in fact) of buying a Zones 1-6 Travelcard for collection from a National Rail machine. Confusing I know, but there is method to the madness.

Last edited by Ldnn1; Apr 9, 16 at 12:53 pm
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Old Apr 9, 16, 3:18 pm
  #176  
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Originally Posted by Ldnn1 View Post
Actually there's a much easier (unofficial) way of doing it - you simply take the transit train to T5C, stay on the train, and you'll then return to arrivals in T5A where you can enter through the UK Border.

There are many threads on this over in the BA forum. Here's one example:

http://www.flyertalk.com/forum/briti...procedure.html
Thank you for this. You've just made my life much easier.
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Old Apr 9, 16, 4:43 pm
  #177  
 
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Originally Posted by Ldnn1 View Post
No that's not right. Peak/off-peak is a very complicated business over here, but all you need to know for these purposes is that the £12.10 Off Peak Day Travelcard you'd be buying is valid on all Underground services within Zones 1-6 after 9.30am, so will get you back to Heathrow after your show.

It's the same as the Off-Peak Day Travelcard available from TfL explained here; it's just that this one will be issued on an orange National Rail ticket.

Also to clarify - I'm not saying you actually take the train from Feltham to Waterloo. You'll take the Piccadilly Line from Heathrow to King's Cross. Putting in Feltham to Waterloo on southwesttrains.co.uk is just a way (one of many ways in fact) of buying a Zones 1-6 Travelcard for collection from a National Rail machine. Confusing I know, but there is method to the madness.
Don't know what time it's getting to be where you are. It's now 6:37 p.m. in Michigan.

I do understand the reasoning behind your plan for the SWT ticket and I do understand that I wouldn't be buying it for travel between London and Feltham. That I get.

When I went to buy it online I couldn't find a spot to click to pick up the ticket at Heathrow. That has all been resolved and I'm picking them up at Heathrow. I have now purchased the theatre tickets and the SWT tickets.

We're now planning to have a lovely day in London (current forecast is 62 and partly cloudy) and if it all goes well I can tell my friends how travel savvy I am. I already told my daughter how my flyertalk peeps have helped me out and I now have a new bff's in London. I don't really talk like that all the time, I just like to make my daughter smile and roll her eyes.

I think we saved 30 GBP. Theatre tickets were 37.50 and train tickets were 24.20. Without the 241 it would have been 75 and 16.40.

Thank you everyone so much for your gracious help.

Last edited by gardengirl; Apr 9, 16 at 5:00 pm
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Old Apr 9, 16, 5:13 pm
  #178  
 
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Originally Posted by Calchas View Post
Assuming it is on the Visa, Mastercard or American Express network, it should be accepted at any "cash point" (British name for an ATM) and indeed widely accepted in London for card transactions. However, you should tell your own bank that you are leaving the country, because I understand that US banks find it suspicious when cardholders use their card abroad and tend proactively to block the transaction.

London is a great city (I live here ) and I think it is an easy one for Americans to explore. I hope you enjoy your trip.
The bank knows about the travel. We got both Euros for Italy and 40 GBP from our bank.
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Old Apr 9, 16, 6:08 pm
  #179  
 
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I know I caused confusion about going around T3 and T5. I'd read about shopping at Heathrow so in my mind the airport was like a giant mall with concourses and gates. I now understand that's not the case.

And I thought a spa might be another option for time at Heathrow. This is from an article in Travel + Leisure:

"Airport Spas Are Taking Pampering to New Heights

In fact, many of the latest airport wellness efforts have been championed by airlines—see, for example, the beauty bars at Delta’s Centurion Lounges (in San Francisco, Vegas, New York LaGuardia, and Dallas), the British Airways’-led Elemis Skincare-branded spa at London Heathrow Terminal 5, or the ultra-lush Aurora Spa in Qantas’ First Class terminal at Sydney International."

I had a day in 2014 in PHL. I was able to get from domestic to international and pretty much go all over the airport with my boarding pass. It was a crazy mixed up day and I ended up coming right back to MI that afternoon.

I think we experienced something similar in MIA and ATL. Our gate was on one end of the airport but we were able to visit all concourses for shopping and eating.

Is it the difference of our US airports with Concourses as opposed to Heathrow with Terminals?
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Old Apr 9, 16, 8:33 pm
  #180  
 
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Originally Posted by gardengirl View Post
Is it the difference of our US airports with Concourses as opposed to Heathrow with Terminals?
Not really. LHR is just a big spread out place with different terminals being built and rebuilt at different times, for different airlines.

In the US: LAX has multiple terminals that aren't connected airside. So does JFK, and LGA. ORD's international terminal is a completely separate building from the primary domestic terminals. DCA has multiple concourses that are not connected behind security (although all in the same building). There are other examples.
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