Last edit by: JDiver
Cabin, Cargo Hold and Service Animals: AA Policies
NOTE: Animal carriage policies can change; verify on aa.com here.
NOTE: New policies, particularly regarding psychiatric and emotional support animals, come into effect for those purchasing tickets on or after 1 July 2018. Please refer to this thread for information and links.
MODERATOR GUIDEPOST: This thread is strictly moderated and limited to practical discussion of AA policies regarding service, cabin and hold animals and personal experiences on / relating to AA specifically. This is not the forum to discuss general flying animal issues (e.g. whether or not animals should be permitted in cabins, what constitutes a service animal or an emotional support animal, personal anecdotes about falsely documented ESA, etc.) Please direct those broader discussions to the appropriate forum (see below).
Posts with referrals to sites offering spurious ESA documents, opinions regarding service or emotional support animals, anecdotes about noisy or disturbing in cabin animals or false ESA, among others, will be considered dilatory to this and will be subject to summary deletion.
Posts with referrals to sites offering spurious ESA documents, opinions regarding service or emotional support animals, anecdotes about noisy or disturbing in cabin animals or false ESA, among others, will be considered dilatory to this and will be subject to summary deletion.
AA policy and issues: cabin, hold & service animals & pets (consolidated)
#1
Suspended
Original Poster
Join Date: Mar 2011
Location: NYC
Programs: UA 1K
Posts: 1,424
AA policy and issues: cabin, hold & service animals & pets (consolidated)
Dog on lap - recent flight (original thread title)
I recently flew DFW-TUS and noticed that a pax in F held a dog on her lap througout the flight (including takeoff and landing).
The dog was great (adorable, quiet) but I thought that pets were required to stay in the container under the seat throughout the flight.
Any ideas on why this dog was allowed to stay on the owner's lap?
Please let's not make this a pet vs. no-pet thread - I totally understand that some people have a problem with any pets in the cabin.
I recently flew DFW-TUS and noticed that a pax in F held a dog on her lap througout the flight (including takeoff and landing).
The dog was great (adorable, quiet) but I thought that pets were required to stay in the container under the seat throughout the flight.
Any ideas on why this dog was allowed to stay on the owner's lap?
Please let's not make this a pet vs. no-pet thread - I totally understand that some people have a problem with any pets in the cabin.
Last edited by JDiver; Feb 15, 2016 at 9:27 am Reason: Restore post, move moderator note content to moderator guidepost
#2
Join Date: Apr 2010
Location: SF Bay Area
Programs: Marriott Bonvoy Ambassador, AA EXP
Posts: 2,704
They are supposed to be in their container under the seat in front. But sometimes FAs are lenient to F passengers.
It costs $125 to take a pet carryon each way, which can often times be more expensive than a seat on a domestic flight. To think that lap children can fly free.
It costs $125 to take a pet carryon each way, which can often times be more expensive than a seat on a domestic flight. To think that lap children can fly free.
#3
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
Perhaps the dog was an emotional support animal, not required to remain in a carrier. Service animals are free and not required to be caged.
Perhaps the owner was another Alec Baldwin type (Rules don't apply to me because I'm so important/famous/rich/smart, etc).
Perhaps the owner was another Alec Baldwin type (Rules don't apply to me because I'm so important/famous/rich/smart, etc).
#4
Suspended
Original Poster
Join Date: Mar 2011
Location: NYC
Programs: UA 1K
Posts: 1,424
The couple that had the dog didn't seem like DYKWIAs.
#5
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
I don't believe that there's any legal requirement that an emotional support animal wear anything that calls attention to the owner's disability (as that disability is emotional).
#6
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
Neither service animals nor the owners that are legally entitled to them are required to publicly brandish themselves as such. It's a matter for the passenger needing the accommodation and the company providing the conveyance; other people do not need to be privy, and I find it least intrusive and embarrassing to leave the matter at that.
#7
Suspended
Original Poster
Join Date: Mar 2011
Location: NYC
Programs: UA 1K
Posts: 1,424
That would be my guess as well.
Neither service animals nor the owners that are legally entitled to them are required to publicly brandish themselves as such. It's a matter for the passenger needing the accommodation and the company providing the conveyance; other people do not need to be privy, and I find it least intrusive and embarrassing to leave the matter at that.
Neither service animals nor the owners that are legally entitled to them are required to publicly brandish themselves as such. It's a matter for the passenger needing the accommodation and the company providing the conveyance; other people do not need to be privy, and I find it least intrusive and embarrassing to leave the matter at that.
#8
Join Date: Dec 2005
Location: SFO
Programs: Alaska MVP Gold; Hilton Diamond; National C ar Executive Elite
Posts: 732
I'm always concerned about dogs and other pets on the plane because I have severe allergies. Haven't yet sat next to one yet, but I wonder what would happen if I did?
#10
FlyerTalk Evangelist
Join Date: Dec 2003
Location: STL
Programs: AA 2MM, AS MVP Gold, Hilton Diamond
Posts: 12,966
Neither service animals nor the owners that are legally entitled to them are required to publicly brandish themselves as such. It's a matter for the passenger needing the accommodation and the company providing the conveyance; other people do not need to be privy, and I find it least intrusive and embarrassing to leave the matter at that.
I'm not sure if this is true with emotional support animals. As far as I know, they are working all the time, and do pretty much the same thing all the time, so there is no benefit to identifying them.
#11
FlyerTalk Evangelist
Join Date: Dec 2003
Location: STL
Programs: AA 2MM, AS MVP Gold, Hilton Diamond
Posts: 12,966
If you find yourself in this situation, by all means tell the FA that you need to be reseated. They will help you.
#12
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
The label for many service animals is so that they can perform their job without being interfered with by strangers. A guide dog for the blind will become distracted if you come up and pet it. The dog has been trained to different standards of behavior if it is working and if it is not. If you treat it as though it is not working, it will go out of working mode.
I'm not sure if this is true with emotional support animals. As far as I know, they are working all the time, and do pretty much the same thing all the time, so there is no benefit to identifying them.
I'm not sure if this is true with emotional support animals. As far as I know, they are working all the time, and do pretty much the same thing all the time, so there is no benefit to identifying them.
#13
Join Date: Apr 2006
Location: SJC/SFO & ORD
Programs: LT Gold/BA Executive Club/AS MP/Marriott
Posts: 1,646
I looked into and turns out AA does restrict:
"Cats and dogs are the only types of pets accepted on American Airlines."
http://www.aa.com/i18n/travelInforma...lingInTheCabin
"Cats and dogs are the only types of pets accepted on American Airlines."
http://www.aa.com/i18n/travelInforma...lingInTheCabin
Last edited by JDiver; Aug 21, 2013 at 9:48 am Reason: redact deleted post content
#14
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,645
It has to fit the definition of a "service animal".
I have a friend that flied a couple of times with his English bulldog (not a lap dog at all) as a service animal.
I am not going to go into the details of why he needed the animal here. But I will say that he traveled with an official letter from his doctor (Psychologist/ Psychiatrist) including license number, full contact info, etc. The letter detailed his condition at the time, the reason for the need of the service animal and the full description of the animal as well.
We traveled once together coast to coast (stop in Phoenix, back in the America West days) and the Dr. note was checked more than once (at check in, security, at gate, on board, etc).
You can probably "get smart" and get a note from your shrink-friend if you want to save some $$$ and you really do not have a need for the service animal.
Personally, if I ever did that, I would be very afraid of that letter falling into my employer's hands (or any other future employer's) or whoever. A letter setting a record of a emotional condition I never had. Heck!, I think it is just not right! Regardless of who reads the letter.
I have a friend that flied a couple of times with his English bulldog (not a lap dog at all) as a service animal.
I am not going to go into the details of why he needed the animal here. But I will say that he traveled with an official letter from his doctor (Psychologist/ Psychiatrist) including license number, full contact info, etc. The letter detailed his condition at the time, the reason for the need of the service animal and the full description of the animal as well.
We traveled once together coast to coast (stop in Phoenix, back in the America West days) and the Dr. note was checked more than once (at check in, security, at gate, on board, etc).
You can probably "get smart" and get a note from your shrink-friend if you want to save some $$$ and you really do not have a need for the service animal.
Personally, if I ever did that, I would be very afraid of that letter falling into my employer's hands (or any other future employer's) or whoever. A letter setting a record of a emotional condition I never had. Heck!, I think it is just not right! Regardless of who reads the letter.
Last edited by JDiver; Aug 21, 2013 at 9:49 am Reason: redact deleted post content and reply