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ARCHIVE: LUS: US Companion Certificates [use by 31 Dec 2015]

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Old Feb 26, 2013, 12:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
US Airways / Barclays $99.00 Companion Certificates

As indicated in post #1254 & 1255, the last date to book has been EXTENDED
to October 12, use by 31 Dec 2015, on AA.


US Airways Companion Certificate

Purchase a roundtrip ticket of $250 (before any taxes) or more with your US Airways Dividend Miles MasterCard and have up to two companions fly with you for $99 each (plus tax on the amount of the equivalent full-fare ticket).

The price of the full-fare ticket is determined by the lowest "bucket" for which two Y seats are available if you have one companion and for which three Y seats are available if you have two companions.

Systemwide blackout dates (2015):
Jan 3, 4, Feb 13, Mar 15, 20, 22, 26, 27, 29, Apr 2, 3, 6, 12, May 21, 22, Jun 25, 26, Jul 5, 6, Oct 18, Nov 20, 29, 30, Dec 18, 19, 26, 27

Additional Blackout Dates for specific cities (2015):
- Jan 15 from Dallas
- Jan 29, 30 to Phoenix
- Feb 2, 3 from Phoenix
- Feb 13 to New Orleans
- Feb 18 from New Orleans
- Apr 7 from Indianapolis
- Apr 30, May 1 to Louisville
- May 3 from Louisville

Routing:
Certificate valid for use when travel originates in the contiguous 48 United States for service to the contiguous 48 states or Canada.
Not valid for travel to Alaska, Hawaii, Puerto Rico, Caribbean, Mexico, Central/South America, or Europe. Not valid on stopovers, open jaws, open returns, or circle trips.

Valid Carrier
Valid on flights operated by US Airways and US Airways Express. Not valid on codeshare flights operated by partner airlines such as United.
Valid for travel on American flights with a departure date after October 18, 2015.

Dividend Miles Accrual and Upgrades
Travel is eligible for Dividend Miles accrual, accrual in other airline programs not permitted. Dividend Miles Preferred upgrades are permitted subject to the rules of the upgrade being used. All Dividend Miles Terms and Conditions apply.

Additional guidelines for booking
1) You must call US Airways reservations; you cannot book this type of ticket on line.
2) The certificate must be used by YOU, you cannot have someone else and two companions use it.
3) You must book you and any companions at the same time as you on the same routing and PNR as you. One companion cannot break off and go a different direction for one segment.
4) You must use your US Airways Mastercard to make the purchase.
5) You must mail in the certificate after you make the purchase. The address is printed on the certificate (US Airways office in Winston-Salem, NC). (They insist that you retain proof of mailing within 24 hours of booking)
6) There should NOT be a telephone booking fee for this as you can't book this type of fare any other way.
7) It should be possible to split the PNR after booking (this may be beneficial for those hoping for an upgrade as a preferred member, or if the card holder can no longer travel on the days originally booked) YMMV.
8) Any changes to the tickets after booking are subject to the current change fees listed on the US Airways website.
9) Ticket must be booked at least 14 days in advance of travel. (Agents may try to tell you that it needs 15 days because the day of travel is not counted. Even supervisor will insist on it. Do not buy that. Hang up and redial. You need usual 14 days advance booking)
10) You can cancel within 24 hours of booking and you will retain the certificate if you have not mailed it. But they will not make any changes to reservations even within 24 hours due to the third sentance under the Change/Refunds section in the T&C.


Contact Phone Number for post October 18 travel: The American Airlines Meeting and Group Travel Desk is handling the post-October 18, 2015 US Companion Certificates travel reservations- 1-800-433-1790

Related thread:
Benefits of US Airways MasterCard®
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ARCHIVE: LUS: US Companion Certificates [use by 31 Dec 2015]

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Old Nov 13, 2015, 6:40 pm
  #1321  
869
 
Join Date: Dec 2009
Location: DFW
Programs: AA EXP
Posts: 1,590
Originally Posted by cova
I don't think they will waive. Don't bother to call.

Originally, the certificate could only be used on US flights. But I waited to use mine when AA announced that all flights post Oct 18th would be AA flights (around August). I booked flight for travel in early Nov - so the certificate then applied towards legacy AA flights, since US flights were no more. They had to do some special handling but it worked.
Well played. I couldn't really use mine bc not many US flights out of DFW. Didn't get anything done for post merge before expiration. oh well.
869 is offline  
Old Nov 13, 2015, 6:55 pm
  #1322  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
AA wouldn't honor the cert if it were on AA and OP had blown a deadline by 6 weeks.
Often1 is offline  
Old Nov 13, 2015, 7:08 pm
  #1323  
 
Join Date: Jun 2008
Location: Everywhere you wanna be
Programs: AA EP | UA 1K
Posts: 1,657
Even if AA wanted to make an exception there isn't a way to do it. The certificates required some creative commands into SHARES, which no longer exists.
Col Ronson is offline  
Old Nov 13, 2015, 9:11 pm
  #1324  
 
Join Date: Sep 2010
Location: DCA
Programs: AA Plat, Bonvoy Gold
Posts: 425
I say call. They extended the deadlines on these guys by a week then another week and I think even a third week. You have to call the aa group reservations number (I think that's what it is) at (800) 433-1790. Worst they can say is no.

Do yourself the favor though of making the reservation on aa.com for your party, and putting it on hold. Give the agent the confirmation number. That made everything go very easily for me. About a 5 minute phone call all told.

Good luck!
dml105 is offline  
Old Nov 14, 2015, 1:11 pm
  #1325  
 
Join Date: Dec 2005
Location: Formerly BUF but now PHL
Programs: AA Platinum Pro
Posts: 327
Originally Posted by kanny
That was fast. Cleared with a non-elite companion at T-100 on CLT-BOS - a day after someone at AA said that my companion is not eligible for an upgrade. A 2nd companion had been split off for a confirmed miles+copay for the entire trip.
Wow how are you doing this? Are you using the Jedi mind trick...every time I call I get the standard you cant upgrade period and that is the end of it. I am flying PHL-LAS soon with the family...I am Plat and the $99 companions are Gold and I keep getting "nothing doing" for upgrades whether I try to ask for requesting sticker upgrades or Miles-Co Pay. Are there terms that you used to convince them to allow this?
Buffaloflyer is offline  
Old Nov 15, 2015, 12:31 pm
  #1326  
 
Join Date: Feb 2015
Posts: 143
Didn't have to do any convincing - may have called before they really locked it down? I bought the ticket middle of the summer. Split off the 2nd companion mid Sept (long phone call - spent the whole time on hold while they contacted others) and did a miles+copay for both legs. Once split, the option for sticker upgrades became available for me and 1st companion. Called in late Oct to do a miles+copay for first leg for me and 1st companion (another long phone call with same hold).

I wonder if doing it in pieces might help (first split off one - if they even allow it now, then try either miles+copay and/or seeing if sticker options pop up)? Sorry I can't be of much help.

Originally Posted by Buffaloflyer
Wow how are you doing this? Are you using the Jedi mind trick...every time I call I get the standard you cant upgrade period and that is the end of it. I am flying PHL-LAS soon with the family...I am Plat and the $99 companions are Gold and I keep getting "nothing doing" for upgrades whether I try to ask for requesting sticker upgrades or Miles-Co Pay. Are there terms that you used to convince them to allow this?
kanny is offline  
Old Nov 15, 2015, 4:33 pm
  #1327  
Original Member
 
Join Date: May 1998
Location: Long Island, NY
Posts: 1,664
Any advice on the best way to split out? I am the primary w/ wife and son as companions. I need to cancel out my return flight. Did meeting services need to split the PNR?
JIMBOLIGUY is offline  
Old Nov 20, 2015, 7:48 pm
  #1328  
 
Join Date: Dec 2005
Location: Formerly BUF but now PHL
Programs: AA Platinum Pro
Posts: 327
Originally Posted by kanny
Didn't have to do any convincing - may have called before they really locked it down? I bought the ticket middle of the summer. Split off the 2nd companion mid Sept (long phone call - spent the whole time on hold while they contacted others) and did a miles+copay for both legs. Once split, the option for sticker upgrades became available for me and 1st companion. Called in late Oct to do a miles+copay for first leg for me and 1st companion (another long phone call with same hold).

I wonder if doing it in pieces might help (first split off one - if they even allow it now, then try either miles+copay and/or seeing if sticker options pop up)? Sorry I can't be of much help.

Thanks for sharing your experience! I called the Plat desk and was able to upgrade using miles + co-pay for me and my 2 $99 companions. I didn't have to split the itinerary either. I just had what you had, a long hold time while they did the deal. It was a LUS agent who helped me as well. She was very kind and said all of us LUS people are learning together. It was a very pleasant experience overall and now neither I nor my family have to ride in Y to LAS !
Buffaloflyer is offline  
Old Dec 12, 2015, 7:32 pm
  #1329  
 
Join Date: Jul 2008
Location: San Francisco, CA
Programs: United 1K; AA Platinum
Posts: 326
Flying outbound together, only one person returning

Booked a roundtrip using a companion certificate for 3 pax earlier this year for travel later this month. Now it turns out the primary + one companion won't be able to fly the return, but the other companion will. What's the best way to handle this to make sure that the companion who needs to fly back doesn't have their ticket cancelled?

Do I try to split the PNR in advance? Do we fly the outbound and then try splitting the PNR before the return? Or do we just no show the return?

I just want to make sure my companion is able to return home without penalty.
blueheronNC is offline  
Old Dec 14, 2015, 12:24 am
  #1330  
 
Join Date: Sep 2009
Location: Global
Posts: 5,998
Originally Posted by blueheronNC
Booked a roundtrip using a companion certificate for 3 pax earlier this year for travel later this month. Now it turns out the primary + one companion won't be able to fly the return, but the other companion will. What's the best way to handle this to make sure that the companion who needs to fly back doesn't have their ticket cancelled?

Do I try to split the PNR in advance? Do we fly the outbound and then try splitting the PNR before the return? Or do we just no show the return?

I just want to make sure my companion is able to return home without penalty.
If you split the PNR, your companion will be fine.
If you fly the outbound and no-show the return, your companion should be fine. (There are zero reports, AFAIK, where a companion could not check in or a gate agent booted a companion off a plane.)
Global321 is offline  
Old Dec 21, 2015, 8:03 am
  #1331  
 
Join Date: Dec 2000
Location: Chicago, IL
Programs: AA EXP (LT Plat 2MM), Marriott Plat, IHG Plat, HHonors Diamond, Hyatt Plat, SPG Plat75, UA1K
Posts: 1,248
Booked ORD-GNV flights for Christmas using the companion cert. I am an EXP, husband has no status with AA. Upgrade Request showed when viewing the reservation on the full AA.com site but not on the mobile version.

Traveling on 12/24 and upgrades came through yesterday at the 100 hour mark for ORD-CLT and CLT-GNV legs. I did not have to call in or do anything special.
ORDPLATAA is offline  


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