May 24, 2016, 8:03 pm
Last edit by: Prospero
Check in online (OLCI) for an international and/or a mixed carrier itinerary
OLCI may be inhibited for flights over 24 hours out.
OLCI may be inhibited for final destinations you must have a visa for.
OLCI may be inhibited by some other destinations, even when a visa is not necessary, e.g. Hong Kong.
OLCI may be inhibited when you have a mixed carrier itinerary or codeshare.
OLCI is not available at all airports.
OLCI may be inhibited for flights over 24 hours out.
OLCI may be inhibited for final destinations you must have a visa for.
OLCI may be inhibited by some other destinations, even when a visa is not necessary, e.g. Hong Kong.
OLCI may be inhibited when you have a mixed carrier itinerary or codeshare.
OLCI is not available at all airports.
Can't check in online (OLCI) for int'l., mixed carrier etc. itinerary (merged)
Feb 15, 2019, 10:54 am
#242
Join Date: Dec 2011
Location: London
Programs: BA NON flyer, LH Frequent Traveller, V/A Gold, HGP Diamond, HHonnors Diamond, GHA Black
Posts: 605
Can’t check in online
trying to check in to sxm tomorrow. French passports. Put all information in system and didnt work. Makes big difference for us with tsa pre and no checked luggage. The web support agent told me that to checkin online i either had to have a us passport or a passport from st martin. I told her st martin s passport doesnt exist but she said that was only solution.
never had such an issue with any other carreer. Any idea how to solve this?
never had such an issue with any other carreer. Any idea how to solve this?
Feb 15, 2019, 10:57 am
#243
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,466
trying to check in to sxm tomorrow. French passports. Put all information in system and didnt work. Makes big difference for us with tsa pre and no checked luggage. The web support agent told me that to checkin online i either had to have a us passport or a passport from st martin. I told her st martin s passport doesnt exist but she said that was only solution.
never had such an issue with any other carreer. Any idea how to solve this?
never had such an issue with any other carreer. Any idea how to solve this?
Feb 15, 2019, 11:34 am
#244
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
USA passport holder here and I too have this problem when I go to Hong Kong. Agent says that the "system" won't allow it as they need to verify that my passport is acceptable and if I have a visa for China, which I don't.
Follow the advice already given by getting to the airport earlier than planned. You are going to have to see an agent to check in as it's my understanding that even scanning your passport at the kiosks will not suffice.
Follow the advice already given by getting to the airport earlier than planned. You are going to have to see an agent to check in as it's my understanding that even scanning your passport at the kiosks will not suffice.
Feb 15, 2019, 11:52 am
#245
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Int
trying to check in to sxm tomorrow. French passports. Put all information in system and didnt work. Makes big difference for us with tsa pre and no checked luggage. The web support agent told me that to checkin online i either had to have a us passport or a passport from st martin. I told her st martin s passport doesnt exist but she said that was only solution.
never had such an issue with any other carreer. Any idea how to solve this?
never had such an issue with any other carreer. Any idea how to solve this?
Obviously, SXM is in Sint Maarten, part of the Kingdom of the Netherlands, which shares the island with Saint Martin, a French overseas collectivity. There is no actual staffed border, so even to travel the the French part of the island requires no visa, etc. And I’m pretty sure a French passport will get you there through Sint Maarten as easily as it will get you to France by flying to ANS / Schiphol and going n by land.
A Saint Martin passport! Maybe it’s half and half, with two different covers? Merci for my first, and undoubtedly biggest, laugh of the day. Just arrive at the airport a few minutes early, inconvenient but unfortunately necessary in this instance.
Last edited by JDiver; Feb 15, 2019 at 12:32 pm
Feb 15, 2019, 12:34 pm
#246
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
USA passport holder here and I too have this problem when I go to Hong Kong. Agent says that the "system" won't allow it as they need to verify that my passport is acceptable and if I have a visa for China, which I don't.
Follow the advice already given by getting to the airport earlier than planned. You are going to have to see an agent to check in as it's my understanding that even scanning your passport at the kiosks will not suffice.
Follow the advice already given by getting to the airport earlier than planned. You are going to have to see an agent to check in as it's my understanding that even scanning your passport at the kiosks will not suffice.
I've had similar experiences when going to Australia where you need to confirm you have an ETA. Just got to the airport early and had no issues. That being said, every once and a while I've been able to just scan my passport at a kiosk and had no issues.
Feb 15, 2019, 7:35 pm
#247
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,968
USA passport holder here and I too have this problem when I go to Hong Kong. Agent says that the "system" won't allow it as they need to verify that my passport is acceptable and if I have a visa for China, which I don't.
Follow the advice already given by getting to the airport earlier than planned. You are going to have to see an agent to check in as it's my understanding that even scanning your passport at the kiosks will not suffice.
Follow the advice already given by getting to the airport earlier than planned. You are going to have to see an agent to check in as it's my understanding that even scanning your passport at the kiosks will not suffice.
Jun 15, 2019, 4:23 pm
#248
Join Date: Aug 2010
Location: ORD
Programs: AA EXP >3 Million miles,HH Lifetime Diamond
Posts: 2,887
Question. We are traveling Ord to YYZ.one ticket and then YYZ to TLV on EL AL.. two questions..will I be able to check in online for tgge us to Canada flight. And any possibility of getting the El al boarding pass at ORD or will that have to wait until YYZ. We have carryon and a 4 hour layover so time and luggage should not be an issue but just trying to plan ahead.
Oct 11, 2019, 2:32 pm
#250
Join Date: Jun 2011
Location: DCA
Programs: AA EXP; BoNVoY Tit LTP
Posts: 1,923
Grrr. "Unable to complete check-in, There are not enough 500-mile uprades..."
My travelling partner, a Gold, got an upgrade and still the AA system cannot use my 500-mile upgrades (of which I have 20+) for her flight, so we must check in at the airport.
My travelling partner, a Gold, got an upgrade and still the AA system cannot use my 500-mile upgrades (of which I have 20+) for her flight, so we must check in at the airport.
Feb 28, 2022, 2:29 pm
#252
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
OLCI from Mexico
Has anyone done OLCI from Mexico (City, in my case) recently? I did with United successfully (uploaded test and CDC vax card), but I haven't done with AA. Does it work? Can I just use the AA app, or I do need to employ VeriFLY? Thank you.