Dec 4, 2015, 12:52 pm
Last edit by: JDiver
What's the stupidest, least substantive thing you can complain about?
Thread founder Blumie had the following dedicatory post to kick off the original thread in June of 2010 to guide us, so we will take our cues from that to continue this hallowed FT-AA|A tradition. (FT Rules still apply.)
What's FT if not a place to complain about the small stuff? After all, we've seen threads in which people have complained about virtually everything, from the ceiling height at JAX to the font, ink and paper used to print boarding passes. So I thought I'd start what I hope will become the one of the most valuable and important threads in the history of FT, one in which we consolidate all of our complaints about stuff that just doesn't matter and that validates AA's decision not to have an official presence on this board.
I'll go first: I find it really annoying the way the napkins are fanned before being put out at the Admirals Clubs. Is this supposed to make us feel like the place is uber-fancy? Why don't they just forget about the fanning and put out some real napkins instead of the flimsy cocktail napkins they use?
I'll go first: I find it really annoying the way the napkins are fanned before being put out at the Admirals Clubs. Is this supposed to make us feel like the place is uber-fancy? Why don't they just forget about the fanning and put out some real napkins instead of the flimsy cocktail napkins they use?
What's the stupidest, least substantive thing you can complain about?
Dec 22, 2018, 5:33 pm
#1082
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
The Decline of AA Customer Oriented Culture
Last week on a flight in F, I needed to hit up the lavatory after takeoff. I typically try to at least wait until the FA gets up and starts moving around before getting up since in the US pilots rarely turn off the seat belt sign until 30-45 minutes after departure.
Someone from Y went to the lav. As soon as that person started walking down back to Y another person from Y walked up to the lav at the same time before the outgoing customer passed my row. After the second person, a third one did the same and this customer asked the FA where was the lav to which the FA gladly pointed her in the right direction knowing she came up from Y.
At this point, I decided probably best to get up and hang out near the galley. Then all of sudden the adjacent galley curtain opened and the FA starts sternly scolding me in a loud voice so that supposedly the entire F cabin can hear her “doing right” by her F customers instructing me that there are two lavatories in the back of the plane for coach customers and this lavatory is for first class only.
My seat companion shouted back while the FA kept instructing me to go back to Y saying he is in first class. Perplexed, as if she could not possibly imagine me in F, she peered into the cabin and noticed the empty seat, aka my seat, then shrugged and said nevermind before closing the curtain.
After I came out of the bathroom two minutes later the FA was talking to my companion as if nothing happened complaining that its so rude when Y customers walks through the curtain between F and Y.
Someone from Y went to the lav. As soon as that person started walking down back to Y another person from Y walked up to the lav at the same time before the outgoing customer passed my row. After the second person, a third one did the same and this customer asked the FA where was the lav to which the FA gladly pointed her in the right direction knowing she came up from Y.
At this point, I decided probably best to get up and hang out near the galley. Then all of sudden the adjacent galley curtain opened and the FA starts sternly scolding me in a loud voice so that supposedly the entire F cabin can hear her “doing right” by her F customers instructing me that there are two lavatories in the back of the plane for coach customers and this lavatory is for first class only.
My seat companion shouted back while the FA kept instructing me to go back to Y saying he is in first class. Perplexed, as if she could not possibly imagine me in F, she peered into the cabin and noticed the empty seat, aka my seat, then shrugged and said nevermind before closing the curtain.
After I came out of the bathroom two minutes later the FA was talking to my companion as if nothing happened complaining that its so rude when Y customers walks through the curtain between F and Y.
Dec 22, 2018, 6:38 pm
#1084
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
I have a feeling there was a strong urge on her part and I have to compliment her for not succumbing to her desire to offer me the credit card application.She did offer me drinks and snacks from the basket. Only if the beef jerky came in a bigger bag.
Dec 22, 2018, 9:47 pm
#1086
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,550
Shouldn't the credit card apps for F passengers come with names pre-filled in? Shouldn't pax who paid with their hard-earned cash or status get that little personal touch?
Dec 23, 2018, 12:39 am
#1088
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
I've had that happen before too. I've also had them be adamant that I need to return my (personal) headphones when I declined to accept the pair they handed out. I've taken to receiving a pair if they're distributed and placing the container with the headphones inside of the case, unused, next to my armrest if I decide to nap within 2 hours of landing.
Dec 23, 2018, 12:40 am
#1089
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
I voiced fear of that in another thread just days ago but it was shot down because apparently the FAs are used to people owning their own.
They should hand them out with PDBs or something, and take note then if you already have your own.
Dec 23, 2018, 11:20 am
#1091
Original Poster
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,086
https://www.flyertalk.com/forum/30265344-post45.html
Dec 23, 2018, 3:01 pm
#1092
Join Date: Aug 2006
Programs: AA EXP
Posts: 372
The jfk flagship lounge is a kindergarten today. I’ve never seen a lounge with so many babies, kids and teenagers. Reason probably is that they are letting in anybody with status with many kids and spouse. Since I am guilty also I won’t be complaining about that. My Complain is the stupid emotional support dog running loose. If you really need a poodle to survive can you it at least be kept from running around?
Dec 23, 2018, 3:40 pm
#1093
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
The jfk flagship lounge is a kindergarten today. I’ve never seen a lounge with so many babies, kids and teenagers. Reason probably is that they are letting in anybody with status with many kids and spouse. Since I am guilty also I won’t be complaining about that. My Complain is the stupid emotional support dog running loose. If you really need a poodle to survive can you it at least be kept from running around?
Btw, if there’s an animal, child or adult out of control, that’s time to let the AAngels know.
Dec 23, 2018, 4:13 pm
#1095
Join Date: Jan 2018
Posts: 228
On the subject of ice (and this applies to the entire United States), far too much ice served with soft drinks / water.
I’ve said this on here before, but a thimble of water / Diet Coke served over a mountain of ice is not the refreshing beverage i’d hoped for. Then just being left with a cup of ice. Or, the absolute worst, it being there for people to chew.
There seeming to be no rhyme or reason as to whether it’s a cookies or pretzel flight. Or at least that I can identify.
I’ve said this on here before, but a thimble of water / Diet Coke served over a mountain of ice is not the refreshing beverage i’d hoped for. Then just being left with a cup of ice. Or, the absolute worst, it being there for people to chew.
There seeming to be no rhyme or reason as to whether it’s a cookies or pretzel flight. Or at least that I can identify.