Dec 4, 2015, 12:52 pm
Last edit by: JDiver
What's the stupidest, least substantive thing you can complain about?
Thread founder Blumie had the following dedicatory post to kick off the original thread in June of 2010 to guide us, so we will take our cues from that to continue this hallowed FT-AA|A tradition. (FT Rules still apply.)
What's FT if not a place to complain about the small stuff? After all, we've seen threads in which people have complained about virtually everything, from the ceiling height at JAX to the font, ink and paper used to print boarding passes. So I thought I'd start what I hope will become the one of the most valuable and important threads in the history of FT, one in which we consolidate all of our complaints about stuff that just doesn't matter and that validates AA's decision not to have an official presence on this board.
I'll go first: I find it really annoying the way the napkins are fanned before being put out at the Admirals Clubs. Is this supposed to make us feel like the place is uber-fancy? Why don't they just forget about the fanning and put out some real napkins instead of the flimsy cocktail napkins they use?
I'll go first: I find it really annoying the way the napkins are fanned before being put out at the Admirals Clubs. Is this supposed to make us feel like the place is uber-fancy? Why don't they just forget about the fanning and put out some real napkins instead of the flimsy cocktail napkins they use?
What's the stupidest, least substantive thing you can complain about?
May 15, 2022, 2:26 pm
#1531
Suspended
Join Date: Sep 2019
Posts: 2,094
I would never complain in real life about anything I’ve posted here; the flight attendant in my post above was fantastic and I sent AA a note about how good he was. He probably just didn’t hear me say hi when I boarded, since I was wearing a face mask. And the lack of a decaf label did make me stop and try to figure it out, but thanks to Google, I think I did-maybe.
Last edited by WeekendTraveler; May 15, 2022 at 2:50 pm
May 16, 2022, 6:59 am
#1532
Join Date: Jan 2007
Location: CHS
Programs: Lots
Posts: 1,012
Two complaints about the current webpage design. The X at the top to close the Travel update information is ineffective, it closes it immediately but that banner comes back on some pages during my visit. Also, the thing that says "Go to your account" isn't actually a link that will take me to my account. That is absolutely infuriating every time I click on it and nothing happens (yes, I know to click on the smaller box where my name is but that is not at all intuitive and is poor design).
May 16, 2022, 8:02 am
#1533
Join Date: Jan 2011
Location: Philadelphia, PA
Programs: AAdvantage Exec Platinum, Hertz #1 Club Gold Five Star, IHG Platinum, Marriott Gold, HHonors Silver
Posts: 2,034
Two complaints about the current webpage design. The X at the top to close the Travel update information is ineffective, it closes it immediately but that banner comes back on some pages during my visit. Also, the thing that says "Go to your account" isn't actually a link that will take me to my account. That is absolutely infuriating every time I click on it and nothing happens (yes, I know to click on the smaller box where my name is but that is not at all intuitive and is poor design).
May 16, 2022, 8:08 am
#1534
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,212
Two complaints about the current webpage design. The X at the top to close the Travel update information is ineffective, it closes it immediately but that banner comes back on some pages during my visit. Also, the thing that says "Go to your account" isn't actually a link that will take me to my account. That is absolutely infuriating every time I click on it and nothing happens (yes, I know to click on the smaller box where my name is but that is not at all intuitive and is poor design).
May 16, 2022, 8:32 am
#1535
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,844
I never recline my seat. When descending last week, the FA interrupted my movie to tell me to put my seat upright. I said I never reclined it, and I leaned forward and pressed the button to show him - it didn't move. This FA leaned over, pressed the button himself, and shoved the back of the seat a few times. It didn't budge one milimeter and he goes "hm ok maybe it's just broken." lol. Someone really needed to be proven right that day, but that wasn't the battle he won.
May 19, 2022, 8:19 am
#1537
Join Date: Jul 2008
Location: DCA
Programs: AA EXP 1MM, WOH Globalist
Posts: 1,160
Chip/guac ratio is way off!
I enjoy the sponsored custom guacamole stations whenever they are open at various ACs. But I have the same issue every time.
The server dispenses a generous portion of guac and barely a handful of chips. I usually run out of chips before I've gotten 1/3 the way through the guac. Then I have to go wait in line to ask for another plate of chips.
Am I the only one? Are the rest of you people just heaping multiple tablespoons of guac on each chip? I believe the real culprit is the tiny plate, as a larger serving dish would allow for a more appropriate number of chips.
How much compensation should I ask for?
The server dispenses a generous portion of guac and barely a handful of chips. I usually run out of chips before I've gotten 1/3 the way through the guac. Then I have to go wait in line to ask for another plate of chips.
Am I the only one? Are the rest of you people just heaping multiple tablespoons of guac on each chip? I believe the real culprit is the tiny plate, as a larger serving dish would allow for a more appropriate number of chips.
How much compensation should I ask for?
May 20, 2022, 10:19 am
#1540
Suspended
Join Date: Sep 2019
Posts: 2,094
Exclusionary airline
The name “American” is exclusionary, so I’ll complain about it. Shouldn’t a name that is more inclusive of non-Americans be used? And isn’t serving guacamole in Admirals Clubs cultural misappropriation?
Jun 11, 2022, 4:41 pm
#1541
Suspended
Join Date: Sep 2019
Posts: 2,094
Having to give your email address again when changing a ticket by phone
When I call AA to change a ticket by phone (due to a glitch with a ticket, flight delay, etc.), I have to give my email address to the AA representative so that the itinerary can be emailed to me.
I already gave my email address when I booked the ticket; why doesn’t AA just keep it with the reservation information?
I already gave my email address when I booked the ticket; why doesn’t AA just keep it with the reservation information?
Jun 11, 2022, 6:17 pm
#1542
Join Date: Jul 2008
Location: DCA
Programs: AA EXP 1MM, WOH Globalist
Posts: 1,160
When I call AA to change a ticket by phone (due to a glitch with a ticket, flight delay, etc.), I have to give my email address to the AA representative so that the itinerary can be emailed to me.
I already gave my email address when I booked the ticket; why doesn’t AA just keep it with the reservation information?
I already gave my email address when I booked the ticket; why doesn’t AA just keep it with the reservation information?
Jun 11, 2022, 10:38 pm
#1543
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,483
When I call AA to change a ticket by phone (due to a glitch with a ticket, flight delay, etc.), I have to give my email address to the AA representative so that the itinerary can be emailed to me.
I already gave my email address when I booked the ticket; why doesn’t AA just keep it with the reservation information?
I already gave my email address when I booked the ticket; why doesn’t AA just keep it with the reservation information?
Jun 12, 2022, 9:20 am
#1544
Suspended
Join Date: Sep 2019
Posts: 2,094
Getting a “your seats changed” email when your seats didn’t change
I keep getting emails from AA, saying “Your seats changed,” and showing my old seat and my new seat.
In the most recent emails, each time my old seat has been exactly the same as my new seat; my seats didn’t change one bit.
AA is using interstate communications to engage in deceit of its most loyal customers. Lawsuit!
In the most recent emails, each time my old seat has been exactly the same as my new seat; my seats didn’t change one bit.
AA is using interstate communications to engage in deceit of its most loyal customers. Lawsuit!
Jun 13, 2022, 12:10 am
#1545
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,483
