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AA Apple iPhone app - questions and issues (consolidated)

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Old Jun 2, 2014, 11:48 am
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Last edit by: JDiver
AA App for the Apple iPhone / iOS - Questions, Issues

The iPhone American Airlines app now (Sep 2014) requires iOS 8.0 to run properly. If you have an earlier iPhone you do not wish to update from iOS 7 or previous versions due to battery usage and reported slowness, the AA app now requires updating to iOS 8 to communicate and exchange data with AA.

The previous iPhone American Airlines App works with iOS 7.0 and was originally released September 2013; the newest version is 3.4.1 (for fixes for iPad crashes). Further information can be found in the iTunes store: https://itunes.apple.com/us/app/american-airlines/id382698565?mt=8

cubuffaloes2004 states:

"What's New in Version 3.3.0
- Now retrieve your mobile boarding pass for AA flights (for eligible cities) on itineraries with codeshare flights
- Ability to change your seat on US Airways flights
- Upon check in, see status of systemwide and 500-mile upgrade requests
- Mobile boarding pass redesign/enhancements
- Smarter search capabilities on Flight Status and Schedules
- Various other bug fixes"


Also displays the incoming flight.

The posts from 2011 and prior to then have been archived; you may find them here: Archive: AA iPhone app - questions and issues (2011 and prior)

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AA Apple iPhone app - questions and issues (consolidated)

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Old Apr 18, 2019, 7:58 am
  #451  
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Interesting- I noticed it in the changing header now as well (although it said --).

it used to be in the white box. Where it says gate 8, Terminal 8, there used to be a 3rd box for Baggage Claim #
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Old Apr 18, 2019, 9:50 am
  #452  
 
Join Date: Sep 2005
Location: Dallas
Programs: AA Executive Platinum
Posts: 591
Originally Posted by donotblink
I just landed in JFK and got the carousel number.
Pretty sweet trips you've got coming up there!
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Old Apr 18, 2019, 11:37 am
  #453  
 
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
Originally Posted by AAway
Pretty sweet trips you've got coming up there!
Thanks, those are only four of 22
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Old Apr 20, 2019, 1:04 pm
  #454  
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I'm on Android, so not sure if this is the right thread, but they just updated the app to have a notification menu in the top right corner.

Since then I have received zero notifications. Upgrade emails and stuff that recently started also stopped.

Anyone else?
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Old Apr 24, 2019, 11:17 am
  #455  
 
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,146
Anyone seen the new iPhone app icon with the latest AA app update?

Don't like it.

New:

Old:
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Old Apr 24, 2019, 11:28 am
  #456  
 
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
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Have you (we) liked anything new since Dougie took over? This is just another... they should have just used a USAir logo.
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Old Apr 24, 2019, 5:42 pm
  #457  
 
Join Date: Aug 2008
Location: Texas
Programs: AA Exec Plat, Starwood Platinum
Posts: 244
Not sure if anyone else has seen this - but was proactively offered to get on some sort of a bidding system for taking a VDB:
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Old Apr 25, 2019, 4:20 pm
  #458  
 
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Originally Posted by cubuffaloes2004
Not sure if anyone else has seen this - but was proactively offered to get on some sort of a bidding system for taking a VDB:
What were the T&C? Do you get to know what flight they are rebooking you onto or are you committed by selecting an offer value? Big difference between confirmed seat on a flight an hour later or rolling standby with nothing confirmable for over 24 hours.

And AA paper vouchers suck. I frequently VDB on US but not on AA with the step backwards to paper coupons. Don’t care that I’m at the airport most weeks. AA deciding to inconvenience VDB is a non-starter.

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Old Apr 30, 2019, 3:37 pm
  #459  
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Posts: 33,857
Good news, AA is finally doing push notifications to alert passengers when their flight has begun boarding.
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Old Nov 7, 2019, 3:22 pm
  #460  
 
Join Date: Mar 2013
Location: CVG
Programs: AA EXP, UA 1K, Bonvoy Ambassador, HH Diamond,
Posts: 172
Am I the only one who lost having the boarding pass be available from the lock screen after the iOS 13 upgrade? I've googled it and can't find any threads but there's one about Southwest airlines users having the problem on that app. I've double and triple checked every potential setting that may have impacted this and have also deleted the app and re-downloaded to no avail.
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Old Nov 7, 2019, 4:57 pm
  #461  
 
Join Date: Nov 2018
Posts: 1,285
Originally Posted by thom1033
Am I the only one who lost having the boarding pass be available from the lock screen after the iOS 13 upgrade? I've googled it and can't find any threads but there's one about Southwest airlines users having the problem on that app. I've double and triple checked every potential setting that may have impacted this and have also deleted the app and re-downloaded to no avail.
Do you have toggle “Suggest on lock screen” on? If you go to your wallet and tap on that boarding pass settings ?
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Old Nov 8, 2019, 4:44 am
  #462  
 
Join Date: Mar 2013
Location: CVG
Programs: AA EXP, UA 1K, Bonvoy Ambassador, HH Diamond,
Posts: 172
Originally Posted by gateH15
Do you have toggle “Suggest on lock screen” on? If you go to your wallet and tap on that boarding pass settings ?
I sure do.
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Old Nov 23, 2019, 12:37 pm
  #463  
 
Join Date: Dec 2017
Posts: 42
AA iPad app changed to giant font - hard to read

My iPad app for American updated a few days ago and now it has fonts so big it is almost unreadable in portrait mode. Anyone else seeing this? At first I thought it was just my settings, but spouse has the same issue. The old one looked great and the iPhone app still looks fine. I’ve tried messing with font settings, resetting, reloading, etc. but it still looks bad.
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Old Nov 23, 2019, 12:41 pm
  #464  
 
Join Date: Feb 2006
Location: SEA
Programs: AA EXP
Posts: 307
Yeah, it's pretty bad. Perhaps worth writing into the Twitter team; they mentioned they have been passing notes about this along so hopefully there will be a fix.
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logicalrealist is offline  
Old Nov 23, 2019, 12:44 pm
  #465  
 
Join Date: Dec 2017
Posts: 42
Oh that’s good to know - I didn’t think of checking there. Thanks for the tip!
luv2swim is offline  


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